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October 23–25, 2014 
DIVERSITY AND INCLUSION IN 
ACTION: 
TOP DIVERSITY LEADERS SHARE 
ROADMAPS FOR SUCCESS
Diversity and Inclusion Best Practices: 
Prevalent in Global Companies Today 
 Commitment from the top 
 Leadership Diversity Council 
 Education and Development 
 Employee Resource Groups 
 Human Resources Processes 
2
Still, Inequities Persists: 
Four Barriers that Hold Back Talent 
Structural Obstacles 
Lack of Access to informal networks 
Lack of senior role models 
Lack of sponsors to provide opportunities 
Lifestyle Issues 
Concern regarding 24/7 executive lifestyle and travel 
Desire for work/life balance emerging in both men and women 
Imbedded Institutional Mindsets 
Beliefs that women/minorities “should not” be put in certain roles 
Feelings that promoting a women/minority will be “too risky” 
Imbedded Individual Mindsets 
Personal choices and/or reluctance to step up 
Less satisfaction with profession and job 
3 
McKinsey & Co, Women in the economy: Selected exhibits, April, 2011
Best Practice: 
Commitment from the top 
• Chairs the Diversity Council 
• Meets with Leaders of Employee Resource Groups 
• Engages in External Diversity Events 
• Sits on Boards of Organizations that Foster Diversity 
• Speaks at Internal and External Forums 
• Participates in Functional Talent / Pipeline Reviews 
• Holds Leaders Accountable – Annual Diversity Reviews 
• Provides Resources to Support Initiatives 
4
Best Practice: 
Leadership Diversity Councils 
• Membership comprised of senior leaders 
• Representation from all major functions / business units 
• Regularly scheduled meeting – part of the executive calendar 
• Standing agenda items 
– Representation, Hires, Promotions, Placements, Retentions, etc. 
• Functional talent reviews 
• Benchmark best practices – Internal and External 
• Establish policies and processes 
• Regular updates from Employee Resource Groups 
5
Best Practice: 
Employee Resource Groups 
• Formally Recognized and Supported by Senior Leaders 
– Women 
– Spiritual 
– Generational 
– LGBTQ 
– Asian 
– African 
– Latino 
• Participate in Talent Recruitment / Onboarding Processes 
• Recommend Internal Talent for Key positions 
• Host Professional Development Events 
• Establish Mentoring/Sponsorship Programs 
• Support Business Objectives 
• Voice of Constituents to Top Management 
6
Best Practice: 
Education and Development 
• Senior Leadership Diversity Training 
• The Business Case for Diversity and Inclusion 
• Cultural Competency Training 
• Unconscious Bias 
• Mentoring Across Differences 
• University Development Programs 
• Managing Generational Differences 
7 
Fosters an environment of 
continuous learning
Best Practice: 
Human Resources Processes 
• Robust Talent Management Processes 
– Annual goal setting aligned to business objective 
– Mid-year performance reviews 
– Next-level validation review 
– Face to face feedback to employee 
– Board recruitment strategy 
• Open and Competitive Placement Process 
– Company-wide job posting through senior management levels 
– Diverse candidate slates 
– Diverse interview teams 
• Required Development Planning 
– Individual Development Plans 
– Performance Improvement Plans 
8
Diversity and Inclusion Benefit Individuals 
and Organizations 
Fosters trust and integrity 
Increases ability to recruit the top talent 
Fosters retention of top talent 
Drives employee engagement 
Encourages workplace flexibility 
Builds teamwork and collaboration 
Fosters intellectual, emotional and social capital 
Enhances organizational performance 
9 
Diversity and Inclusion 
creates opportunities!

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Diversity and Inclusion in Action: Top Diversity Leaders Share Roadmaps for Success (WOC 2014)

  • 1. October 23–25, 2014 DIVERSITY AND INCLUSION IN ACTION: TOP DIVERSITY LEADERS SHARE ROADMAPS FOR SUCCESS
  • 2. Diversity and Inclusion Best Practices: Prevalent in Global Companies Today  Commitment from the top  Leadership Diversity Council  Education and Development  Employee Resource Groups  Human Resources Processes 2
  • 3. Still, Inequities Persists: Four Barriers that Hold Back Talent Structural Obstacles Lack of Access to informal networks Lack of senior role models Lack of sponsors to provide opportunities Lifestyle Issues Concern regarding 24/7 executive lifestyle and travel Desire for work/life balance emerging in both men and women Imbedded Institutional Mindsets Beliefs that women/minorities “should not” be put in certain roles Feelings that promoting a women/minority will be “too risky” Imbedded Individual Mindsets Personal choices and/or reluctance to step up Less satisfaction with profession and job 3 McKinsey & Co, Women in the economy: Selected exhibits, April, 2011
  • 4. Best Practice: Commitment from the top • Chairs the Diversity Council • Meets with Leaders of Employee Resource Groups • Engages in External Diversity Events • Sits on Boards of Organizations that Foster Diversity • Speaks at Internal and External Forums • Participates in Functional Talent / Pipeline Reviews • Holds Leaders Accountable – Annual Diversity Reviews • Provides Resources to Support Initiatives 4
  • 5. Best Practice: Leadership Diversity Councils • Membership comprised of senior leaders • Representation from all major functions / business units • Regularly scheduled meeting – part of the executive calendar • Standing agenda items – Representation, Hires, Promotions, Placements, Retentions, etc. • Functional talent reviews • Benchmark best practices – Internal and External • Establish policies and processes • Regular updates from Employee Resource Groups 5
  • 6. Best Practice: Employee Resource Groups • Formally Recognized and Supported by Senior Leaders – Women – Spiritual – Generational – LGBTQ – Asian – African – Latino • Participate in Talent Recruitment / Onboarding Processes • Recommend Internal Talent for Key positions • Host Professional Development Events • Establish Mentoring/Sponsorship Programs • Support Business Objectives • Voice of Constituents to Top Management 6
  • 7. Best Practice: Education and Development • Senior Leadership Diversity Training • The Business Case for Diversity and Inclusion • Cultural Competency Training • Unconscious Bias • Mentoring Across Differences • University Development Programs • Managing Generational Differences 7 Fosters an environment of continuous learning
  • 8. Best Practice: Human Resources Processes • Robust Talent Management Processes – Annual goal setting aligned to business objective – Mid-year performance reviews – Next-level validation review – Face to face feedback to employee – Board recruitment strategy • Open and Competitive Placement Process – Company-wide job posting through senior management levels – Diverse candidate slates – Diverse interview teams • Required Development Planning – Individual Development Plans – Performance Improvement Plans 8
  • 9. Diversity and Inclusion Benefit Individuals and Organizations Fosters trust and integrity Increases ability to recruit the top talent Fosters retention of top talent Drives employee engagement Encourages workplace flexibility Builds teamwork and collaboration Fosters intellectual, emotional and social capital Enhances organizational performance 9 Diversity and Inclusion creates opportunities!