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Social Network Analysis
Challenges


Cécile Bothorel
Social Network Analysis

                                           User'spoint of view
                                           Analyst point of view




2   Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
An old field of Social Sciences

 1933  : sociogram by Jacob
  Levy Moreno to map
  relationships
 1954 : John A. Barnes
  introduces "social network"
 1967 : Six degrees of
  separation by Stanley
  Milgram
 1973 : "The Strength of Weak
  Ties" by Mark L. Granovetter                    http://fr.wikipedia.org/wiki/Fichier:Six_degrees_of_separation.png




3        Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
A new umbrella term: Complex Networks
     Macroscopic     structure of
     the web, late 1990s                            Real  data in a wide
     • 2 Altavista crawls each with                  variety of sources
       over 200 million pages and
       1.5 billion links                             • Biology, physics,
                                                       finance, medecine,
                                                       transportation,
                                                       computer sciences
                                                    What's in common?
                                                     Understand
                                                     • General properties,
                                                       structure, evolution,
                                                       propagation


4            Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
(very) big, rich and dynamic graphs




5   Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
(very) big, rich and dynamic graphs

 Now online social media
  available
 A new computational
  social science
 Challenges at every
  steps
  • Data management
  • Model design
  • Analysis : measures,
    mining algorithms,
    propagation, evolution
  • Visualisation


6         Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
Data management

     Sources
     Acquisition
     Preparation
     Storage
                                      « Big data », cloud,
     Update
                                       parellelization
                                      Privacy: anonymization not
                                       enough? [Backstrom et al. 2007]
                                      Data owners do not know
                                       how to exploit... and manage




7    Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
Model




                 Explicit/implicit
                  connections
                 Types of relationship
                 Details interactions
                 Profiles
                 …..




8   Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
Analysis - measures

                                          Lots of measures
                                          But which ones?



    Prestige
                      Influence



         Centrality
                                          Marketing  KPI:
                           Relevance
                           PageRank
                                           • Value of Rts in Twitter?
                                           • Value of a fan Facebook?
                                          Expert-finding
                                          E-Reputation
                                          Recommendation, social Shopping


9              Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
Analysis – community detection

     [Fortunato 2010, Pons 2007]                     Hierarchical              algorithms
                                                     Modularity
                                                      maximisation
                                                     Spectral partitioning




                                                 Evaluation?
                                                 What     is a good
                                                    partition?
10            Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
Analysis – community detection

 Structural  partition only
 What about Augmented
  Social network?
  • Additional information:
    Users profile, shared
    contents, opinions, etc.
 Network Dynamics?
  • Graph evolution [Leskovec
    et al. 2005, 2008]
  • Link prediction [Liben-
    Nowell and Kleinberg 2003]

                                   [Cruz et al. 2010, 2011 Thèse Futur&Ruptures]

11       Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
Analysis – propagation, virality

             Influence - information
              propagation
             Maximizing the spread
              of influence


                                           Influence  may come from
                                            outside the monitored data
                                           Part of influence-based
                                            contagion and homophily-driven
     [Easley and Kleinberg 2010]            diffusion? Which factors affects
     [Leskovec et al. 2006, 2007]           the propagation ?

12              Telecom Bretagne, LUSSI    Journées Futur & Ruptures, 26 January 2012
Visualisation – for the end-user




13   Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
Visualisation – for the analyst
      Open  Tools: Gephi, Tulip, iGraph
      Plenty of measures, algorithms
      Volume of Data?




                               Artists in the last.fm database, by Tamas Nepusz
14         Telecom Bretagne, LUSSI     Journées Futur & Ruptures, 26 January 2012
Visualisation – for the analyst

      New layouts?
      Here: Analyse the interaction
       between communities                                            [Cruz et al. 2012,
                                                                      Thèse Futur&Ruptures]




15           Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
Visualisation – for the analyst
  Augmented       social network exploration
     • Compare perspectives
     • Differents role assignation




                                     [Cruz et al. 2012, Thèse Futur&Ruptures]

16         Telecom Bretagne, LUSSI   Journées Futur & Ruptures, 26 January 2012
Conclusion

     Social network analysis: a renewed research area...
     … to be challenged.


                             Various open questions & difficulties.
       With sample of our contribution: Augmented Social Network
            Analysis, Futur&Ruptures PhD thesis, Institut Telecom

http://http://labocommunicant.net/ppc/cecile-bothorel/
http://http://perso.telecom-bretagne.eu/cecilebothorel/
http://twitter.com/#!/CecileBothorel


           [F. Bonchi et al. 2011, Social network analysis and Mining for Business
           applications, ACM Trans. Intell. Syst. Technol.]

     Telecom Bretagne, LUSSI    Journées Futur & Ruptures, 26 January 2012

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Social Network Challenges

  • 2. Social Network Analysis  User'spoint of view  Analyst point of view 2 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 3. An old field of Social Sciences  1933 : sociogram by Jacob Levy Moreno to map relationships  1954 : John A. Barnes introduces "social network"  1967 : Six degrees of separation by Stanley Milgram  1973 : "The Strength of Weak Ties" by Mark L. Granovetter http://fr.wikipedia.org/wiki/Fichier:Six_degrees_of_separation.png 3 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 4. A new umbrella term: Complex Networks  Macroscopic structure of the web, late 1990s  Real data in a wide • 2 Altavista crawls each with variety of sources over 200 million pages and 1.5 billion links • Biology, physics, finance, medecine, transportation, computer sciences  What's in common? Understand • General properties, structure, evolution, propagation 4 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 5. (very) big, rich and dynamic graphs 5 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 6. (very) big, rich and dynamic graphs  Now online social media available  A new computational social science  Challenges at every steps • Data management • Model design • Analysis : measures, mining algorithms, propagation, evolution • Visualisation 6 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 7. Data management  Sources  Acquisition  Preparation  Storage  « Big data », cloud,  Update parellelization  Privacy: anonymization not enough? [Backstrom et al. 2007]  Data owners do not know how to exploit... and manage 7 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 8. Model  Explicit/implicit connections  Types of relationship  Details interactions  Profiles  ….. 8 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 9. Analysis - measures  Lots of measures  But which ones? Prestige Influence Centrality  Marketing KPI: Relevance PageRank • Value of Rts in Twitter? • Value of a fan Facebook?  Expert-finding  E-Reputation  Recommendation, social Shopping 9 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 10. Analysis – community detection [Fortunato 2010, Pons 2007]  Hierarchical algorithms  Modularity maximisation  Spectral partitioning  Evaluation?  What is a good partition? 10 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 11. Analysis – community detection  Structural partition only  What about Augmented Social network? • Additional information: Users profile, shared contents, opinions, etc.  Network Dynamics? • Graph evolution [Leskovec et al. 2005, 2008] • Link prediction [Liben- Nowell and Kleinberg 2003] [Cruz et al. 2010, 2011 Thèse Futur&Ruptures] 11 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 12. Analysis – propagation, virality  Influence - information propagation  Maximizing the spread of influence  Influence may come from outside the monitored data  Part of influence-based contagion and homophily-driven [Easley and Kleinberg 2010] diffusion? Which factors affects [Leskovec et al. 2006, 2007] the propagation ? 12 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 13. Visualisation – for the end-user 13 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 14. Visualisation – for the analyst  Open Tools: Gephi, Tulip, iGraph  Plenty of measures, algorithms  Volume of Data? Artists in the last.fm database, by Tamas Nepusz 14 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 15. Visualisation – for the analyst  New layouts?  Here: Analyse the interaction between communities [Cruz et al. 2012, Thèse Futur&Ruptures] 15 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 16. Visualisation – for the analyst  Augmented social network exploration • Compare perspectives • Differents role assignation [Cruz et al. 2012, Thèse Futur&Ruptures] 16 Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012
  • 17. Conclusion Social network analysis: a renewed research area... … to be challenged. Various open questions & difficulties. With sample of our contribution: Augmented Social Network Analysis, Futur&Ruptures PhD thesis, Institut Telecom http://http://labocommunicant.net/ppc/cecile-bothorel/ http://http://perso.telecom-bretagne.eu/cecilebothorel/ http://twitter.com/#!/CecileBothorel [F. Bonchi et al. 2011, Social network analysis and Mining for Business applications, ACM Trans. Intell. Syst. Technol.] Telecom Bretagne, LUSSI Journées Futur & Ruptures, 26 January 2012