2. Functional Strategy
Strategies to Avoid
Strategic Choice – Selection of the Best
Strategy
Development of Policies
Impact of Internet on Functional Strategy
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
2
TOPICS TO BE DISCUSSED:
September 1, 2014
3. FUNCTIONAL STRATEGY
Functional Strategy
The approach a functional area takes to
achieve corporate business unit objectives
and strategies by maximizing resource
productivity.
Concerned with developing and nurturing a
distinctive competence the company or
business unit with a competitive advantage.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
3
4. FUNCTIONAL STRATEGY
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
4
Core Competency
Something that a corporation can do
exceedingly well ----- key strength
Also called core capabilities
Distinctive Competency
Capability that are superior to those of the
competitors.
September 1, 2014
5. Three Tests that a Competency must
Meet to be Considered Distinctive
Customer Value
Competitor Unique
Extendibility
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
5
FUNCTIONAL STRATEGY
6. Four Ways to Gain Access to a
Distinctive Competency
It may be an asset endowment
It may be acquired from someone else
It may be shared with another business unit
or alliance partner
It may be carefully built and accumulated
over time within the company
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
6
FUNCTIONAL STRATEGY
7. Outsourcing
Purchasing from someone else a product or
service that had been previously provided
internally
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
7
FUNCTIONAL STRATEGY
9. Marketing Strategy
Deals with pricing, selling, and distributing a
product.
September 1, 2014
9
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
FUNCTIONAL STRATEGY
10. Marketing Strategy
Market Development Strategy
Company or business unit can:
1. capture larger share of an existing market
for current products through market saturation
and market penetration; or
2. develop new market for current products
Product Development Strategy
The company or unit:
1.develop new products for existing markets;
or
2. develop new products for new markets
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
10
FUNCTIONAL STRATEGY
11. Marketing Strategy
(Advertising and Promotion)
Push Strategy
Spending large amount of money on trade
promotion in order to gain or hold shelf space in
retail outlets
Designs to “push” products through distribution
channels
Pull Strategy
Spending more money on consumer advertising
designed to build brand awareness
Advertising “pulls” products through the
distribution system
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
11
FUNCTIONAL STRATEGY
12. Marketing Strategy
(Pricing New Products)
Skim Pricing
Offers the opportunity to “skim the milk” from the
top of the demand curve with a high price while
the product is novel and competitors are few
Penetration Pricing
Attempts to hasten market development and
offers the pioneer the opportunity to use the
experience curve to gain market share with a low
price and dominate the industry
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
12
FUNCTIONAL STRATEGY
13. Financial Strategy
Examines the financial implications of
business and corporate-level strategic
options and identifies the best financial
course of action.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
13
FUNCTIONAL STRATEGY
14. Financial Strategy
Leveraged Buy Out (LBO)
A company is acquired in a transaction financed
largely by debt
Tracking Stock Strategy
Allows established companies to highlight a
high-growth business unit without selling the
business
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
14
FUNCTIONAL STRATEGY
15. Research and Development (R&D)
Strategy
Deals with product and process innovation
and improvement
Also deals with the appropriate mix of
different types of R&D and with the question
of how new technology should be accessed
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
15
FUNCTIONAL STRATEGY
16. Research and Development (R&D)
Strategy
Leader R&D Functional Strategy
Technological Leader
One who pioneers an innovation
Follower R&D Functional Strategy
Technological Follower
One who imitates the products of competitors
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
16
FUNCTIONAL STRATEGY
18. Operations Strategy
Determines how and where a product or
service is to be manufactured, the level of
vertical integration in the production
process, and the deployment of physical
resources
Also deal with the optimum level of
technology the firm should use in its
operation processes
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
18
FUNCTIONAL STRATEGY
19. Operations Strategy
Advanced Manufacturing Technology
A revolutionizing operations worldwide and
should continue to have a major impact as
corporations strive to integrate diverse business
activities using computer-integrated design and
manufacturing (CAD/CAM).
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
19
FUNCTIONAL STRATEGY
20. Operations Strategy
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
20
FUNCTIONAL STRATEGY
Job
Shop
Connected
Line Batch
Flow
Flexible
Manufacturing
Systems
Dedicated
Transfer
Lines
21. Operations Strategy
Mass Production System
An excellent method of producing large number
of low-cost, standard goods and services.
Continuous Improvement System
A system developed by Japanese wherein cross-functional
teams are empowered to strive
constantly in improving production process.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
21
FUNCTIONAL STRATEGY
22. Operations Strategy
Modular Manufacturing
Applicable to automobile industry
Preassembled subassemblies are delivered as
they are needed to a company’s line workers,
who quickly piece the modules together into a
finished product.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
22
FUNCTIONAL STRATEGY
23. Operations Strategy
Mass Customization
Concept appropriate for the changing
environment
Requires the people, processes, units, and
technology reconfigure themselves to give
costumers exactly what they want, when they
want it.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
23
FUNCTIONAL STRATEGY
24. Purchasing Strategy
Deals with obtaining the raw materials,
parts, and supplies needed to perform the
operations function.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
24
FUNCTIONAL STRATEGY
25. Purchasing Strategy
Basic Purchasing Choices:
Multiple Sourcing
Traditionally considered superior to other
purchasing approaches because:
1. It forces suppliers to compete for the
business of an important buyers, thus
reducing purchasing cost; and
2. If one buyer could not deliver, another
usually could, thus guaranteeing that parts
and supplies would always be on hand when
needed.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
25
FUNCTIONAL STRATEGY
26. Purchasing Strategy
Basic Purchasing Choices:
Sole Sourcing
Means that more companies are going to have
longer relationships with fewer suppliers.
Relies on only one supplier for a particular part.
Reduces transaction costs and builds quality by
having purchaser and supplier work together as
partners rather than adversaries.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
26
FUNCTIONAL STRATEGY
27. Purchasing Strategy
Basic Purchasing Choices:
Parallel Sourcing
Two suppliers are the sole suppliers of two
different parts, but they are also backup
suppliers for each other’s parts.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
27
FUNCTIONAL STRATEGY
28. Logistics Strategy
Deals with the flow of products into and out
of the manufacturing process.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
28
FUNCTIONAL STRATEGY
29. Logistics Strategy
Three tends are evident:
Centralized Logistics
usually contains specialists with expertise in
different transportation modes.
work to aggregate shipping volumes across the
entire corporation to gain better contracts with
shippers.
Outsourcing of Logistics
Reduces costs and improves delivery time.
Use of Internet
So simplify their logistical system.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
29
FUNCTIONAL STRATEGY
30. Human Resource Management (HRM)
Strategy
Addresses the issue of whether a company
or business unit should hire a large number
of low-skilled employees who receive low
pay, perform repetitive jobs, and most likely
quit after a short time, or hire skilled
employees who receive relatively high pay
and are cross-trained to participate in self-managing
work teams.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
30
FUNCTIONAL STRATEGY
31. Information Systems Strategy
Provides business units with competitive
advantage.
To form closer relationships with both their
customers and suppliers through
sophisticated extranets.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
31
FUNCTIONAL STRATEGY
32. Follow the Leader.
Imitating a leader competitor’s strategy
might seem to be a good idea, but it ignores
a firm’s particular strengths and
weaknesses and the possibility that the
leader may be wrong.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
32
STRATEGIES TO AVOID
33. Hit Another Home Run.
If a company is successful because it
pioneered an extremely successful
product, it tends to search for another
super product that will ensure growth and
prosperity.
Arms Race.
Entering into a spirited battle with another
firm for increased market share might
increase sales revenue, but that increase
will probably be more than offset by
increases in advertising, promotion, R&D,
and manufacturing costs.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
33
STRATEGIES TO AVOID
34. Do Everything.
When faced with several interesting
opportunities, management might tend to
leap at all of them.
Losing Hand.
A corporation might have invested so
much in particular strategy that top
management is unwilling to accept it’s
failure.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
34
STRATEGIES TO AVOID
35. Constructing Corporate Scenario
Corporate scenarios
pro forma balance sheets and income
statements that forecast the effect each
alternative strategy and its various programs will
likely have on division and corporate return on
investment.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
35
STRATEGIC CHOICE – SELECTION OF THE BEST
STRATEGY
36. Steps in Constructing Corporate
Scenario
1. Use Industry Scenarios
2. Developed Common-size Financial
Statements
3. Construct detailed Pro Forma Financial
Statements
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
36
STRATEGIC CHOICE – SELECTION OF THE BEST
STRATEGY
38. Manager’s Attitude Toward Risk
Risk
Probability of effectiveness of the strategy
Amount of asset
Length of time
Real-Option Theory
“When the future is highly uncertain, it pays to have a
broad range of option open.”
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
38
STRATEGIC CHOICE – SELECTION OF THE BEST
STRATEGY
39. Pressure from Stakeholders
Stakeholders can be categorized in terms of
their:
1. Interest in the corporation’s activities and
2. Relative power to influence the corporation’s
activities
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
39
STRATEGIC CHOICE – SELECTION OF THE BEST
STRATEGY
40. Pressure from Stakeholders
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
40
STRATEGIC CHOICE – SELECTION OF THE BEST
STRATEGY
Low Power Medium Power High Power
High Interest Medium Priority High Priority High priority
Medium Interest Low Priority Medium Priority High priority
Low Interest Low Priority Low Priority Medium Priority
Source: Suggested by C. Anderson, “Value-Based Management,” Academy of Management Executive (November 1997), p. 31. reprinted by
permission of Academy of Management Executive via the Copyright Clearance Center
41. Pressure from the Corporate Culture
Take a chance on ignoring the culture.
Manage around the culture and change the
implementation plan.
Try to change the culture to fit the strategy.
Change the strategy to fit the culture.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
41
STRATEGIC CHOICE – SELECTION OF THE BEST
STRATEGY
42. Needs and Desires of Key Managers
Personal Characteristics
Experiences
Factors Affecting Strategic Choice
Industry background
Cultural background
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
42
STRATEGIC CHOICE – SELECTION OF THE BEST
STRATEGY
43. Process of Strategic Choice
Strategic Choice
is the evaluation of alternative strategies and
selection of the best alternative.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
43
STRATEGIC CHOICE – SELECTION OF THE BEST
STRATEGY
44. Process of Strategic Choice
Two techniques that help strategic
managers avoid consensus trap that Alfred
Sloan found:
Devil’s Advocate
Dialectical Inquiry
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
44
STRATEGIC CHOICE – SELECTION OF THE BEST
STRATEGY
45. Process of Strategic Choice
Alternative Criteria:
1. Mutual Exclusivity
Doing any one would preclude doing any other.
2. Success
It must be doable and have a good probability of
success.
3. Completeness
It must take into account all the key strategic
issues.
4. Internal Consistency
It must make sense on its own as a strategic
decision for the entire firm and not contradict key
goals, policies, and strategic currently being
pursued by the firm or its units.
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
45
STRATEGIC CHOICE – SELECTION OF THE BEST
STRATEGY
46. Policies
define the broad guidelines for implementation.
“The customer is always right” or
“Research and development should get first
priority on all budget requests”
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
46
DEVELOPMENT OF POLICIES
47. Electronic Customer Relationship
Management(e-CRM) Software
1. Analytics Software
2. E-Marketing Software
3. Personalization Software
September 1, 2014
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger
47
IMPACT OF THE INTERNET ON FUNCTIONAL
STRATEGY
48. September 1, 2014
48
Strategic Management and Business Policy
(Ninth Edition) -
T. Wheelen , J. Hunger