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@CHRISLEMA
We’re Not
Building Chairs
@CHRISLEMA
@CHRISLEMA
What if we’re held
back by the lies
we’re believing?
@CHRISLEMA
@CHRISLEMA
@CHRISLEMA
@CHRISLEMA
Golf, skiing,
snowboarding,
surfing – they’re
different from
chair building.
@CHRISLEMA
@CHRISLEMA
@CHRISLEMA
We often think
about things based
on 17th century
concepts.
@CHRISLEMA
Cause & ______
Break big
problems into
_______________
@CHRISLEMA
Our world is not
a machine. People
are not machines.
@CHRISLEMA
@CHRISLEMA
We all love
predictability &
control, even if it’s
not working for us.
@CHRISLEMA
Before we talk about
quantum mechanics
can we talk about
Legos for a second?
@CHRISLEMA
Source:	
  h*p://www.agile42.com/en/blog/2011/12/25/cynefin-­‐lego-­‐game/	
  
Sort the bricks into 
colors, as quickly as 
possible. Create one 
heap for all special 
pieces.
Simple
@CHRISLEMA
Source:	
  h*p://www.agile42.com/en/blog/2011/12/25/cynefin-­‐lego-­‐game/	
  
Build a structure at least 20
bricks tall, with a regular
color pattern and pieces 
shrinking as you go higher.
Complicated
@CHRISLEMA
Source:	
  h*p://www.agile42.com/en/blog/2011/12/25/cynefin-­‐lego-­‐game/	
  
In 30 seconds, decide if you’re building an animal
or vehicle. Then begin building – without talking.
You need a regular color pattern, but each color
of piece can only be touched by one person.
Every minute your team moves to a new table
(which has different pieces).
Complex
@CHRISLEMA
Source:	
  h*p://www.agile42.com/en/blog/2011/12/25/cynefin-­‐lego-­‐game/	
  
In 30 seconds, decide if you’re building a building
or a plant. Then begin building – without talking.
You need a regular color pattern, but each color
of piece can only be touched by one person.
Someone may ask a team member to go to
another team.
Chaotic
@CHRISLEMA
Simple Complicated Complex Chaotic
You categorize 
a situation and 
then the answer 
is obvious.

Pre-written 
scripts for your
help desk

Cause & effect
exists.

There is a right answer
but it’s not obvious.
Analysis by an expert is
needed. 

Coding a plugin for
WordPress

A cause & effect
relationship exists but it’s
only known by experts.

Experimenting &
probing is the right
approach.

Branding via
blogging or video

Cause & effect
can only be
perceived in
retrospect.
You act right
away to
stabilize, then
decide.

Client / Site
meltdown

Cause & effect
does not exist.

h*p://www.scrumsense.com/blog/cynefin-­‐framework/	
  
@CHRISLEMA
We act like a
perfect project plan
will save the day.
It won’t.
@CHRISLEMA
@CHRISLEMA
Control – of people,
processes &
projects is not the
answer.
@CHRISLEMA
The New Science: Quantum Physics
•  Entanglement
•  Strongattractors
•  Thewholevs. theparts
•  Noimpartialparties
@CHRISLEMA
So What?
@CHRISLEMA
@CHRISLEMA
We all hope that
experience is the
building block that
will help us succeed.
@CHRISLEMA
Hope is not
a strategy.
@CHRISLEMA
We have to stop
treating complex
and chaotic work as
if it’s simply
complicated.
@CHRISLEMA
Ok, let’s get
practical.
@CHRISLEMA
Practice a lot. Learn You.
@CHRISLEMA
@CHRISLEMA
Always be connecting.
@CHRISLEMA
Relationships matter
more than anything
else.
Getting things done. Navigating complexity. 
Processing chaos. Creating opportunity.
@CHRISLEMA
Experiment more!
@CHRISLEMA
If you raise your
prices you’ll have
margin to
experiment.
That’s why I nag you so much.
@CHRISLEMA
Choose collaboration over control.
@CHRISLEMA
The reality when we
treat all our projects
like we’re building
chairs is that we’re
hoping it will work.
@CHRISLEMA
We all hope
predictability &
control will save
the day.
@CHRISLEMA
Hope is not
a strategy.
@CHRISLEMA
Chris Lema
@chrislema
Crowd Favorite
chrislema.com

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