Personal Information
Organization / Workplace
São Paulo Area, Brazil, São Paulo Brazil
Occupation
Application Sales Manager at Telesul
Industry
Technology / Software / Internet
Website
www.telesul.com.br
Tags
atendimento ao cliente
chatbots
omnichannel
call center
contact center
carlo gibertini
gc
gestao do conhecimento
ml
ai
bots
hdi
negócios
ura inteligente
cases
consumidor digital
chatbot
multicanais
transformação digital
omnicanal
whatsapp
indicadores de atendimento
experiencia do cliente
ux
redes sociais
bots de atendimento
mobile
muktichannel
multi canal
redução de custo
automação processos
automatização
backoffice
meeting vendas
controle custos
televendas
ivr
ura humanizada
front-office
ura
2015
See more
Presentations
(5)Likes
(45)Wrkbot - Da Persona ao Chatbot
Billy Garcia
•
6 years ago
O Futuro do Atendimento ao Cliente com Service Cloud: Essentials 2015
Salesforce Brasil
•
8 years ago
Customer Experience | Atendimento Omni canal | SaaS | Oracle
Amom Mendes
•
8 years ago
Varejo: Omni-Channel Uma Vantagem Competitiva
Antonio Oswaldo Cruz Junior
•
9 years ago
Brand Audio IVR Presentation
Daniel Graham
•
11 years ago
Apostila atendimento ao cliente
Juliana Pinheiro
•
11 years ago
Are you considering sharepoint for your website kentico - cms today
Thomas Robbins
•
13 years ago
Book Chat: Content Strategy for the Web
CHI*Atlanta
•
14 years ago
What the F**K is Social Media: One Year Later
Martafy!
•
14 years ago
What the F**k is Social Media NOW?
Martafy!
•
13 years ago
Writing Web Content that Works
Ginny Redish
•
11 years ago
Social Media Basics For Executives
Tim Ho
•
14 years ago
What The F**K is Social Media?
Martafy!
•
15 years ago
Extending the Customer Experience
Brian Kalma
•
15 years ago
futurethink: Future of Social Networks
futurethink
•
15 years ago
Making intranets work (for communicators)
James Robertson
•
16 years ago
Smart Customers, Stupid Companies: The New World of Customer Experience | MCorp Consulting
Michael Hinshaw, CEO McorpCX
•
12 years ago
Eight to Great - Oito Passos para Proporcionar uma Experiência Excepcional ao Cliente
Sibra Informática
•
13 years ago
Planejamento de Conteúdo para SEO - UaiSEO 2011
Rafael Rez
•
12 years ago
Content Strategy: Content is King!
Karen McGrane
•
14 years ago
Web Content Strategy - How to Plan for, Create and Publish Online Content for Maximum ROI
Joe Pulizzi
•
15 years ago
Oficina Estrategia de Conteúdo
Ibrahim Cesar
•
12 years ago
The Complexity of Simplicity
Dan Saffer
•
12 years ago
How to save the world with elearning scenarios
Cathy Moore
•
14 years ago
Email Is So 1973
Red Magma
•
14 years ago
New Rules For Power Point Presentations (Revised)
Christina Quick Henderson
•
15 years ago
Workshop gestão de conteúdo 31.03.2011
Daniel Aisenberg
•
12 years ago
Presentation Secrets
Alexei Kapterev
•
12 years ago
Death By Powerpoint !
Capra
•
14 years ago
NASA - GenY Perspectives
ashwinl
•
16 years ago
Personal Information
Organization / Workplace
São Paulo Area, Brazil, São Paulo Brazil
Occupation
Application Sales Manager at Telesul
Industry
Technology / Software / Internet
Website
www.telesul.com.br
Tags
atendimento ao cliente
chatbots
omnichannel
call center
contact center
carlo gibertini
gc
gestao do conhecimento
ml
ai
bots
hdi
negócios
ura inteligente
cases
consumidor digital
chatbot
multicanais
transformação digital
omnicanal
whatsapp
indicadores de atendimento
experiencia do cliente
ux
redes sociais
bots de atendimento
mobile
muktichannel
multi canal
redução de custo
automação processos
automatização
backoffice
meeting vendas
controle custos
televendas
ivr
ura humanizada
front-office
ura
2015
See more