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The Future of Enterprise 

Software is Strategic UX
@chaione
Enterprise software is broken.
The lack of success stems from
concentrating on delivering
features rather than focusing
on supporting humans in the
context of their work.
70% of products that are
eventually delivered are
unsuccessful because users
don’t adopt them. Click to Tweet
How can companies increase
software success?
-
Companies should adopt 

a new approach to
software development
Our process involves
gathering and validating
requirements throughout the
project lifecycle in the context
of building a custom solution
for a particular business.
Our process involves a core
and multi-disciplinary team.
The core product
delivery team includes
User Research Interaction Design Engineering
Once the team is
assembled, the iterative
process can begin.
The first step in our user-
centered process is discovery
research that extracts,delineates,
and fine-tunes user,business,
and technology needs.
11
Once all data are gathered,the
second step is ideation and
design.User interface designs
are visualized with sketches
and rough wireframes.
12
13
All design solutions are validated
with users.Design is revised,and
again tested with users until all
major issues are addressed.
Once testing with a prototype
reveals no severe issues,the
project moves into development.
14
During development,usability
testing is conducted to ensure
that tasks are easy to execute,
and that the interface is easy
and intuitive to use.
15
Minor design changes are also
made if user testing during
development reveals
additional requirements.
16
Once development is completed,
the team delivers the product.
Product performance,such as user
performance and satisfaction,as well
as business KPIs can be measured.
17
Why should you follow
this process?
Increased efficiency
Benefits include:
Automated processes
Benefits include:
Fewer errors
Benefits include:
Reduced rework
Benefits include:
Increased user satisfaction
Benefits include:
Want to learn more about
developing successful
enterprise software?
Click below to download a copy
of our complimentary eBook
Thank You

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The Future of Enterprise Software is Strategic UX