Personal Information
Organization / Workplace
Cincinnati, Ohio United States
Occupation
Vice President Customer Experience
Industry
Design
Tags
user experience
service design
ux
service design thinking
design
customer journey
service roadmap
customer experience
change management
persona
user research
service blueprint
omnichannel experience
ba
business analysis
See more
- Presentations
- Documents
- Infographics
Interaction 09 Introduction to Interaction Design
Dave Malouf
•
15 years ago
Designing Health Care for Care - Ryan Armbruster, Harken Health
Service Design Network
•
8 years ago
A Cognitive Approach to Ecosystem Design
Andrea Picchi
•
9 years ago
Gamification: You're Doing it Wrong
Michael Wilson
•
11 years ago
Getting Good Designs Built
Victor Lombardi
•
16 years ago