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5S IN OFFICE
ENVIRONMENT
Putting 5S To Work For You
Objectives
2




       The importance of 5S
       5S Elements and 5S
        Process
       Put 5S into practices
       Continuous Improvement
        Culture
Nice Place?
3




     There
          is no second
     chance to make the
     second impressions
The History of 5S
4



       5S traces it back to the 1950s
        (Post WWII)
       Originated in Automotive industry
        (Toyota)
       Developed out of necessity
           Few and limited resources
           Make every scrap count and waste
            nothing
       Made famous by Hiroyuki Hirano
What is 5S?
5




       Principles taken from Japanese
        philosophy
         Effective WPO & Standardize Work
          Procedures
         K.I.S.S

       Oriented towards waste elimination
        (NVA)
           Time, space, effort, material, etc
What is 5S?
6




       Foundation for Continuous
        Improvement
       When 5S is achieved everywhere is
        visually managed
           Easy to distinguish normal and abnormal
            condition at a glance
       Involves employee participation
           Team based activity
In Summary: What is 5S?
7




       A method of creating a CLEAN and
        ORDERLY workplace that exposes
        WASTES and make
        ABNORMALITIES immediately
        VISIBLE
Life Without 5S
8
A Clean and Orderly Office….
9




       Is more conducive
       Is more organize
       Is more productive
       Is more safety
       Is not a shame!
What are 5S?
10




        Seiri – only what is necessary (sort)
        Seiton – a place for everything (set)
        Seiso – clean (shine)
        Seiketsu – standardize
        Shitsuke – sustain
5S Practical Level
11




        Level 1: Tidy Up First
            Active 5S
        Level 2: Making a Habit of 5S
            Effective 5S
        Level 3: Taking 5S to a Higher
         Level
            Preventive 5S (Why Still….?)
2 Dimensions of 5S
12




         Physical            Psychological
       (Appearance)            (Cultural)

                      More than just a housekeeping activitie
5S: Change of Mind Set
13
5 Steps Towards 5S
     Implementation
14




        Step 1: Team Preparation
        Step 2: Involvement from top
         management
        Step 3: Gotong-royong
        Step 4: Complete 5S
        Step 5: Audit
Preparing the Team
15




        Top management 5S Buy-In
            Training & Tour
        Get full management support
        5S Steering Committee
        Identify 5S leader and team and team
         members
Steering Committee
16




          Define roles and responsibilities for each members
5S Promotional Approach
17
19   Step 1: Tidy Up First
     Active 5S
Preparation
20




        Record present situation
         before launching 5S activities
            Pictures around your workplace
            Useful for comparison purposes
        Checkpoints
            Position of each photos taken
            Date all photos and use high
             resolution color photos
1S – Sort (Seiri)
21




        Dictionary Definition
            To put things in order (or
             organize them) according to a
             specific rule or principle
        Industrial Definition
            To distinguish between necessary
             things and unnecessary things,
             and getting rid of what you do not
             need.
Do These Situations Look
     Familiar?
22




Do you know what is where?   What are they used for?   When will they be used?
Our Workplace is Messy
23




     48-hour Rule: If it is not going to be used in the work area within 48 hours, it does not
                                            belong there.
Do You Throw These Things
     Away?
24




                                  It works!
                                   It has a value!
                 Not necessary
                now, but maybe      It’s still new!
                  in the future    It’s usable!
                                  It looks nice!
Red Tag Tactic – Visual Cleaning
     Up
25



        Vital clearing up technique
            Too much inventory, obsolete, damaged
            Have been there more than 48 hours
            Anything out of its place
        As soon as unnecessary item is
         identified
            Marked with a red tag
            Visible for anybody to see what need to be
             eliminated or moved
        Use of red tag is 5S survival have a tag!
                     Everything that moves should
Sort – Basic Flow
26
Procedures to Implement Red
     Tag
27




                                      1. STARTING POINT
         Participants – Management & Workers, EHS            Key Point – Ensure workers never hide
                    Period – 1 to 2 months                             unnecessary items




                       2. DISTINGUISHING RED TAG ITEMS
           Stock – Office Materials, Pantries, Parts      Spaces – Floor, Shelves, Storage, Columns,
               Facilities – Machines, Furniture,                            Toilet




                          3. FIXING RED TAG STANDARDS
          Clarify standards for unnecessary items: e.g. “NO TAG” for items to be used within the next
                        month. “TAG ON” for items not to be used within the next month.
Procedures to Implement Red
     Tag
28




                            4. PRODUCTION OF RED TAGS
        It’s important that everybody can see them at a                 A4 size red paper
                              glance                       Include name of items, quantity, reasons, etc.




                                      5. ATTACHING TAGS
        Don’t let people directly concerned attach them         Attach tags to any doubtful items!
            Listen to no excuse (be strict about it!)           The no. of tags indicates efficiency




           6. DEALING WITH RED TAG ITEMS & EVALUATION
        Stock – List unnecessary stock, by dividing into   Equipment – Move or eject any items which
                    dead or sleeping stocks                 hinder the implementation of 5S activities
What do we attach Red Tag to?
29



        Anything that is not needed
            Stock, part or supply
                Forms, Samples
            Documents
                File, cabinets, memos, reports, board,
                 stationeries
            Machine, furniture or equipment
                Copy/fax machine, shredder, flower pots, desk,
                 chairs
        But never red tag people, even if you are
         tempted to
                           Everything that moves should have a tag!
Where: Examples of Places
30



        Along walls, partitions, corners & columns
        In designated room, mezzanines or staircase
        On top of all flat surfaces
        Under desks or workbenches
        Inside storage cabinets
        Any stack or pile
        Information board or schedule board
        Tool boxes
          No Man’s Land: Land or area that is unowned, uninhabited, or undesirable.
Standards for Red Tag
31




        People common and natural reactions
          It’s wasteful to throw things away
          I spent so much time to make these things
          We might need it later

        How to decide on clear standards
            What is really needed?
                How much is really needed?
            What is not needed?
Examples of Standard – Pattern
     A
32




         Now
           1 Month    2 Months



           Needed    Not Needed = Red Tage
Examples of Standard – Pattern
     B
33




         Now
           1 Week    2 Weeks



           Needed   Not Needed = Red Tage
Examples of Standard – Pattern
     C
34




                                   Now
                 1 Month



           Not Needed = Red Tage
Examples of Standard – Pattern
         D
35



        No 5S Tag                                5S Tag C
            Used at least once every 2 days          Used once a year or less frequently
            Do not remove from its place of          Consider storing it outside or
             use
                                                       moving it off-site
        5S Tag A
            Use about once a week                5S Tag D
            Remove it from direct work area          No longer needed
             but store it close                       Remove: sell, scrap, return, donate
        5S Tag B
            Used once a month
            Store it somewhere accessible
             in the facility
Examples of Standard
36
Red Tag Example
37




        Red – to make the tag stand out &
         draw attention to office “grime”
        To remind people of safety
         considerations
        Any material can serve this purpose
         as long as it is striking
Attaching Red Tags
38




        “Shouldn’t workers at the
         workplace attach them?
          NO!  Get 2nd person viewpoint
          Someone other than the place
           owner
          Put tag on any doubtful items
Attaching Red Tags
39



        Checkpoints
            Person responsible
                Manager or members of staff not directly
                 responsible for that workstation
            Attachment period
                1 or 2 days if necessary (max. 1 week)
            Attitude
                Employees will believe everything is
                 necessary
                Look at situation with a very critical attitude
                Be a red tag demon
Action & Evaluation
40




        Clarify WHY red tag
         have been attached                                DEFECTIVE ITEMS

        Decide what appropriate                                                   Eliminat
                                                                                   e
         action to take                                    DEAD/OBSOLETE
                                                               STOCK
            Tagged stock/supply              TAGGED
                                            SUPPLY/STOCK
            Equipment                                     SLEEPING/SLOW
                                                                             Move to tagged item
                                                           MOVING STOCK      storage area
                Eliminate anything which
                 interferes with
                                                              LEFTOVER       Distinguish between
                 improvement activities                       MATERIAL
                                                            (WRITTEN OFF     un- & necessary &
                                                              ALREADY)       disposition plan
Let’s Go Out And Play
41




                     30min Exercise
                     Designate Red Tag Area
                      for each team
                     Bring the Red Tags with
                      you
                     Take pictures of each items
                      or place tagged
                     Compile the List
                     Pile them up
2S – Set/Organize (Seiton)
42




        Dictionary Definition
            Establishing a neat layout
             so that you can always get
             just as much of what you
             need when you need it.
        Industrial Definition
            It is a way of eliminating
             search.
Where Do We Need to Organize?
44




        Rack & Shelves
        Cabinets
        Storage Bins
        Scan & Save
Cleaning Before Organizing
45




        Get the dirt off
        Organizing means
         standardization, but
         standardization cannot start
         until everything is clean
        Eliminate unnecessary items
         first
            Clean every dirty places and empty
             spaces from which unnecessary items
             have been removed
Cleaning Before Organizing
46




        Do cleaning together
            Gotong-royong

        Clean and paint
Set/Organize Key Words
47
What Do We Search In An
     Office?
48




        Files, Documents & Forms
        Building, Level, Department, Desk &
         Person
        Rooms – Meeting, Store, Toilet,
         Cafeteria (Pantry), Lobby
        Power Source, Switches, LAN, Aircon
         & Lighting
                Error proof the guide so that anyone can move around with less assistance
How Long Can You Wait?
49




        When you ask someone to
         bring a hammer, how long
         can you wait without getting
         mad?
        How long is your Patience?
            5 min
            2 min
            5 sec
How Long Can You Wait?
50




          What about searching file inside PC?
Storage Proximity – Reducing
     Buffer
51



        If item is used several times a day
            Store “in the workstation” if possible.
        If item is used at least once every 2 days
            Store in the work area.
        If the item is used about once a week
            Store close to the work area.
        If item is used once a month
            Store somewhere accessible in the facility.

                                                       Don’t be a Squirrel Warehouse
Creating Address Grid (Zone
     Map)
52




        Does your office have a
         proper address grid?
        Every equipment, cubicle
         and every storage place
         needs its own address
          Whatto look for
          Where to look for
Drawing Floor Lines
53



        Draw line to delineate workplace
         into sections
            Each section denotes separate
             responsibility (accountability)
        Draw line to mark location, space
         or position
        Draw line to regulate traffic
            Flow
            Exit & entrance
Implement a Signboard & Label
54




        Part of visual
         organization strategy
          Signor label should be
          large and clear
            Major signboard should be
            visible from entrance
               Dept  Section
          Floor
           Unit  Name Tag
3 Keys to Organizing
55



        Organizing is a form of
         standardization
        To organize is to standardize                       3 KEYS
         storage                                    Where?
                                                                    Fix
                                                                  Position

                                         Can See    What?         Fix Items

                           Anybody       Can Take    How            Fix
                         Immediately       Out      many?         Quantity
                                           Can
                                          Return
                        Standardizatio
                              n
3 Keys – Basic Rules for
     Storage/Label
56



        Remember – WHERE? WHAT?
         HOW MANY?
        Do labeling that anybody can
         understand these questions
        Where?
            Fix Position (indication of place)
        What?
            Fix Items (identification)            Labeling
                                                   Strategy
        How Many?
            Fix Quantity (indication of amount)
Labeling Strategy
57




                                                             District ID
                                            Where?
                                                           Sub District ID

                                                              Shelf ID
                           Stock/Supply      What?
                                                              Item ID

       Labeling Strategy                                   ID of Min Qty
            (Visual                       How Many?
         Organization)
                                                           ID of Max Qty
                           Equipment/
                                          Identification
                           Workstation
Fixing Position
58
Fixing Items
59
Fixing Quantity
60
Open Storage System
61




        Closed Storage
         System
          Cannot    be seen
        Open Storage
         System
          Visible   at a glance
Shadow Board System
62




        Classify into groups
        Store them together
Let’s Go Out and Play
63




        30min
        Create an efficient
         layout and less
         search storage
         system
          Map
          Label
          Kanban
3S – Shine/Sweep (Seiso)
64




        Definition
            Eliminating trash, filth,
             and foreign matters
             for a cleaner
             workplace. Cleaning
             as a form of
             inspection.
Shine/Sweep Key Words
65
Order of Cleaning
66



        Decide what to clean
        Decide who is in
         charge of each
         cleaning task
        Decide on cleaning
         methods
        Prepare cleaning
         tools and equipment
        Implement cleaning
                                Treat office properties as family treasures
Cleaning Targets (What to
     Clean?)
67



        Storage Areas
            Cabinets, Rooms, Shelves
        Office Equipments
            Fax/Copy Machines,
             Aircond Blower, Fans
            Cubicles, tables, chairs
        Surrounding Workplace
            Aisles, windows, meeting
             rooms, toilets, lights, etc
Cleaning Responsibility
68



        Draw up a cleaning
         responsibility map
            Divide into small areas
        Create a cleaning
         schedule
            Duty roaster
        Clearly display the map
         and the schedule
Cleaning Methods
69




        Decide how cleaning
         should be done
          Identify tools needed
          Identify locations to be
           cleaned
          Identify cleaning
           procedures
Let’s Go Out and Play
70




                      15min
                      Take one area and
                       think of all the
                       cleaning needs
                      Develop your duty
                       roster
                      Develop your cleaning
                       methods
4S – Standardize (Seiketsu)
71



        Definition
            Keeping things organized (seiri), neat
             (seiton) and clean (seiso), even in
             personal and environment aspect
            A tidy workplace at all times
        Institutionalizing everything that
         was implemented
            The first 3S
            Everyone follow the best practices the
             best way
            Define best practices?
Check Unnecessary Items First
72




        No unnecessary
         items remaining
         after application of     CHECKLIST FOR UNNECESSARY ITEMS AT THE                   DEPT
                                                WORKPLACE                                  CHECKER          DATE
         red tag tactic     NO.                        CHECKPOINTS
                                                                                             YES
                                                                                                 CHECK
                                                                                                       NO
                                                                                                                       ACTION
                                                                                                                   (INC. DATELINE)
                             1      Are there any unused items in storage?

        List items for scrap2
                             3
                                    Is there anything in the aisles which is not in use?
                                    Are there any unnecessary equipments?
                                    Are there any unnecessary items on or above the
                             4
                                    shelves or cabinets?
                                    Are there any unnecessary items around or under
                             5
                                    the equipments or furnitures?
                            6
                            7
                            8
                            9
                            10
Check Storage (Set in Order)
73




        Are all items properly
         organized?                                                            DEPT
                                    WORKPLACE CHECKLIST
                                                                               CHECKER          DATE
                                                                                     CHECK                 ACTION
                       NO.                    CHECKPOINTS
                                                                                 YES       NO          (INC. DATELINE)
                        1    Is storage of supplies fully organized?
                             Have the 3 keys been applied to the storage of
                        2
                             supplies?
                             Have more than 80% of floor lines location been
                        3
                             drawn?
                             Are there any unnecessary items on or above the
                        4
                             shelves or cabinets?
                       5     Do supplies have an open storage system?
                       6     Van all stored items be seen at a glance?
                       7
                       8
                       9
                       10
Check for Dust & Dirt
74




        Running a finger
         along a certain
         location can show just   DUST FREE/DIRT FREE CHECKLIST
                                                                                     DEPT
                                                                                     CHECKER          DATE
         how clean the    NO.                     CHECKPOINTS
                                                                                       YES
                                                                                           CHECK
                                                                                                 NO
                                                                                                                 ACTION
                                                                                                             (INC. DATELINE)
                                Are the items and shelves in storage/workplace is
         workplace is      1

                           2
                                free of dust?
                                Are supplies and shelves free of dust?
                           3    Are workplace free from dirt and dust?
                                Is the are around the workplace free from dirt and
                           4
                                dust?
                          5     Are all the aisles and floors clean?
                          6     Has a clean strategy been implemented?
                          7
                          8
                          9
                          10
Let’s Come Out and Play
75




        20min
        Use Google to search
         for checklist and
         develop your own:
          Unnecessary checklist
          Organize checklist

          Cleaning checklist
5S – Sustain (Shitsuke)
76




        Doing the right thing
         as a matter of
         course
Key Words
77
Visual Control
78




        Visual Control
          Build  competitive
           environment
                                                                                     DEPT
                                          VISUAL CONTROL CHECKLIST
          Welcomes
                                                                                     CHECKER          DATE
                                                                                           CHECK                 ACTION
                                NO.                     CHECKPOINTS
                                                                                       YES       NO          (INC. DATELINE)

           constructive          1

                                 2
                                      Are the 3 keys in operation in storage area?
                                      Can you distinguish unnecessary items in the
                                      office at a glance?
           criticism            3
                                4
                                      Are all the lines work effectively?
                                      Is the color of the line correct?
                                5     Is the office cleaned?

          Look at a glance     6
                                7
                                      Is everybody sticking to the rules?

                                8
                                9
                                10
5S Photo Display (Exhibition of
     Success)
79




                            Photos of before and
                             after
                            High traffic area
                            Communicate to
                             everybody
                            Keep display for
                             some time
                   The office must have changed a lot since last taken picture.
5S Slogan
80




        Get everybody to
         participate in 5s
          Make everybody submit
            at least one idea
        Select the best slogan
        Put slogans on display
         (high traffic)
        Change slogans frequently
Radar Chart
81



        Full evaluation of the
         effectiveness of 5S
        Results posted with prizes
            Incentive for CI
        Separate checklist can be
         developed for different
         types of workplace
            Office, Receptionist,
             Storage Room
            Develop first, improve later

                                            Checklist 1 Checklist 2
Making A Habit Of 5S
82



        5S boards & checklist are
         valuable records of
         improvement
          Now you should have a clean
           office
          This is just a start of 5S journey
        Don’t become complacent
            Is it possible to keep it that
             way?
        Strive to make 5S habitual
Habitual 1S
83




        Continuously apply red tag tactic
          Monthly  red tag patrol team
          Red tag on unnecessary
           stock/inventory
          Controlling quantity for
           inbox/outbox
Monthly Red Tag Tactic
84




        Inspection tour to ensure disposal
         of unnecessary items
          Cross-functional   team
          Visit
               every area
          Inspection results are announced
Red Tag On Stock/Inventory
85




        Controlling the quantity
         purchased/store
            Reduce the quantity per order
                Start with more than one month
          Increase the number of deliveries of
           supply (stagger)
          Min-Max level should be visible at a
           glance
Controlling Quantity for Inbox/Outbox
86




        Reduce work discontinuity between
         functions
          Regularly   reduce the quantity
            Transit
                   in smaller batch
            Improve processing time

          FIFO   & GreenLane-RedLane
Habitual 2S
87




        Make it easy to use, return
         and arrange things
          Oblique reference lines
          Shadow board
          Placement mark
          Color coding
          Creating working flow
Oblique Reference Line
88




        See at a glance any
         disorder from a distance
        Color code
Shadow Board
89




        See at a glance any
         disorder from a distance
        Color code
Placement Mark
90




        Outline the shape and
         position of equipment,
         furniture, dustbin, flower pots,
         ashtray, etc
          Put names on placement even
           nothing is present
          Remember the 3 Keys
Organize by Color Coding
91




        Avoid mistake by color
         coding
          Divide   items by group
            AP, AR,   PO, DO
          Assign   each group a color
Get the Work to Flow
92




        Make work flow seamlessly
         between function
          Setup  suitable layout
          Effective and efficient work
            Reduce T.A.T
            Reduce Work-In-Progress
             (WIP)
Habitual 3S
93




        Making cleaning and checking
         habitual
          Checking as part of cleaning
          Procedures for Clean & Check
            Deciding what to Clean & Check
            Deciding responsibility to Clean & Check
            Deciding on Clean & Check procedures
            Implementation of Clean & Check
Checking As Part of Cleaning
94




        No time to clean & check
         separately
          Cleaning   should include
           checking
          Point out checking point
Procedures for Clean & Check
95



        Aim to achieve zero failure, zero error and zero
         stoppages
            Step 1: Decide what to clean
                What & where
            Step 2: Decide responsibility
                Do not allow no-man’s land
            Step 3: Decide how to clean & check
                Which points & in what order
            Step 4: Implement cleaning & checking
            Step 5: Implement cleaning and maintenance
                Simple autonomous maintenance
Deciding on Clean & Check
     Procedures
96




        Obvious problem points
          Identify   repeating points
            5-Why?
            Develop   countermeasures
                 Clean
                 Repair
                 Replace
                 Lubricate
Implementation of Cleaning &
     Checking
97




        Display the Clean & Check List near
         workstation/work area
        Implement the schedule
        Check and confirm at each point to be
         cleaned and checked
Habit 4S
98




        Maintaining a spotless workplace
          Is there a standard for the elimination of
           unnecessary items?
          Can order be restored quickly?

          Is the dirt cleaned up immediately?

          Are the first 3S is being practiced fully?
Standards to Eliminate Unnecessary
     Items
99




        Establish standards to make eliminate
         clutter from your immediate
         surroundings
          How  long are items kept surrounding by
          Red tag and remove ASAP
Can Order be Restored Quickly?
100




         What happens if any items lying
          around and not returned after use?
           Is 3 Keys working?
           Does manager regularly patrol the
            workplace?
           Is proper storage taken seriously?
           Be strict “on the spot” about a messy
            workplace
Is Dirt Clean Up Immediately?
101




         Is the workplace is ever left dirty?
           Cleaning  area defined?
           Responsibility fixed?
           Daily cleaning schedule?
           Has inspection patrol team set up?
           Are frank opinions and advice freely
            exchange?
Are the First 3S Practiced Fully?
102




         To what extend the first 3S become
          habitual?
           Do you have a standard? Do you follow you
            standard?
           Can you detect messy and disarray at a
            glance? Is it taken care of immediately?
           Is environment kept so clean and dirt
            noticeable? Is there regular checking
            schedule?
         Do what you say and say what you do
Habitual 5S
103




         Has 5S become a habit and taken
          root?
           Rewarding  the right behavior
           Give constructive behavior

           Focus improvement

           Radar Chart
Rewarding the Right Behavior
104




         Suggestion System
           Participation   & Desire
         Contest or Quiz
           Build   knowledge
         Penalizing the Wrong Behavior
Giving Constructive Criticism
105




         Constructive criticism is a sign of
          commitment
         Boss who fail to provide constructive
          criticism is a failure manager
         Leaders should also be ready to
          accept criticism
Focus Improvement
106




         Whenever there is a sign of
          disorder or failure
           Do  you react immediately?
           Is corrective action identified?

           Is the actions effective?
Habitual 5S Radar Chart
107



         Have you succeeded in doing that yet?
             Cleaning up after unnecessary items appear
                 Cleaning up so that unnecessary items don’t appear
             Organizing after things become disordered
                 Organizing so that things never get disordered
             Cleaning after things get dirty
                 Cleaning so that things won’t get dirty
             Standardizing to avoid mess
                 Standardizing so that mess becomes impossible
             Compulsory 5S
                 Quick implementation of improvement
108
5S In a Nutshell
109
6S Terminology
110




      Sort              When in doubt, move it out
      Set In Order      A place for everything and everything in its
      Shine              place
      Standardize       To clean and inspect
      Sustain           Make up the rules and follow them
      Safety            Make it part of everyday life
                        No job is so important that we can not stop to
                         do it safely
Seiri
111
Seiton
112
Seiso
113
Seiketsu
114
Shitsuke
115
Safety
116




       Create a safe place to work.
       Safety is priority #1.

       Prevent accidents and injuries while

        enhancing safety consciousness.
       Safety and quality go hand-in-hand.

       Safety improves as the other S’s are

        established.
5S Job Cycle Chart
117
Single Piece Flow
118
Milk-Run System
119

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5 s in office environment

  • 2. Objectives 2  The importance of 5S  5S Elements and 5S Process  Put 5S into practices  Continuous Improvement Culture
  • 3. Nice Place? 3  There is no second chance to make the second impressions
  • 4. The History of 5S 4  5S traces it back to the 1950s (Post WWII)  Originated in Automotive industry (Toyota)  Developed out of necessity  Few and limited resources  Make every scrap count and waste nothing  Made famous by Hiroyuki Hirano
  • 5. What is 5S? 5  Principles taken from Japanese philosophy  Effective WPO & Standardize Work Procedures  K.I.S.S  Oriented towards waste elimination (NVA)  Time, space, effort, material, etc
  • 6. What is 5S? 6  Foundation for Continuous Improvement  When 5S is achieved everywhere is visually managed  Easy to distinguish normal and abnormal condition at a glance  Involves employee participation  Team based activity
  • 7. In Summary: What is 5S? 7  A method of creating a CLEAN and ORDERLY workplace that exposes WASTES and make ABNORMALITIES immediately VISIBLE
  • 9. A Clean and Orderly Office…. 9  Is more conducive  Is more organize  Is more productive  Is more safety  Is not a shame!
  • 10. What are 5S? 10  Seiri – only what is necessary (sort)  Seiton – a place for everything (set)  Seiso – clean (shine)  Seiketsu – standardize  Shitsuke – sustain
  • 11. 5S Practical Level 11  Level 1: Tidy Up First  Active 5S  Level 2: Making a Habit of 5S  Effective 5S  Level 3: Taking 5S to a Higher Level  Preventive 5S (Why Still….?)
  • 12. 2 Dimensions of 5S 12 Physical Psychological (Appearance) (Cultural) More than just a housekeeping activitie
  • 13. 5S: Change of Mind Set 13
  • 14. 5 Steps Towards 5S Implementation 14  Step 1: Team Preparation  Step 2: Involvement from top management  Step 3: Gotong-royong  Step 4: Complete 5S  Step 5: Audit
  • 15. Preparing the Team 15  Top management 5S Buy-In  Training & Tour  Get full management support  5S Steering Committee  Identify 5S leader and team and team members
  • 16. Steering Committee 16 Define roles and responsibilities for each members
  • 18. 19 Step 1: Tidy Up First Active 5S
  • 19. Preparation 20  Record present situation before launching 5S activities  Pictures around your workplace  Useful for comparison purposes  Checkpoints  Position of each photos taken  Date all photos and use high resolution color photos
  • 20. 1S – Sort (Seiri) 21  Dictionary Definition  To put things in order (or organize them) according to a specific rule or principle  Industrial Definition  To distinguish between necessary things and unnecessary things, and getting rid of what you do not need.
  • 21. Do These Situations Look Familiar? 22 Do you know what is where? What are they used for? When will they be used?
  • 22. Our Workplace is Messy 23 48-hour Rule: If it is not going to be used in the work area within 48 hours, it does not belong there.
  • 23. Do You Throw These Things Away? 24 It works! It has a value! Not necessary now, but maybe It’s still new! in the future It’s usable! It looks nice!
  • 24. Red Tag Tactic – Visual Cleaning Up 25  Vital clearing up technique  Too much inventory, obsolete, damaged  Have been there more than 48 hours  Anything out of its place  As soon as unnecessary item is identified  Marked with a red tag  Visible for anybody to see what need to be eliminated or moved  Use of red tag is 5S survival have a tag! Everything that moves should
  • 25. Sort – Basic Flow 26
  • 26. Procedures to Implement Red Tag 27 1. STARTING POINT Participants – Management & Workers, EHS Key Point – Ensure workers never hide Period – 1 to 2 months unnecessary items 2. DISTINGUISHING RED TAG ITEMS Stock – Office Materials, Pantries, Parts Spaces – Floor, Shelves, Storage, Columns, Facilities – Machines, Furniture, Toilet 3. FIXING RED TAG STANDARDS Clarify standards for unnecessary items: e.g. “NO TAG” for items to be used within the next month. “TAG ON” for items not to be used within the next month.
  • 27. Procedures to Implement Red Tag 28 4. PRODUCTION OF RED TAGS It’s important that everybody can see them at a A4 size red paper glance Include name of items, quantity, reasons, etc. 5. ATTACHING TAGS Don’t let people directly concerned attach them Attach tags to any doubtful items! Listen to no excuse (be strict about it!) The no. of tags indicates efficiency 6. DEALING WITH RED TAG ITEMS & EVALUATION Stock – List unnecessary stock, by dividing into Equipment – Move or eject any items which dead or sleeping stocks hinder the implementation of 5S activities
  • 28. What do we attach Red Tag to? 29  Anything that is not needed  Stock, part or supply  Forms, Samples  Documents  File, cabinets, memos, reports, board, stationeries  Machine, furniture or equipment  Copy/fax machine, shredder, flower pots, desk, chairs  But never red tag people, even if you are tempted to Everything that moves should have a tag!
  • 29. Where: Examples of Places 30  Along walls, partitions, corners & columns  In designated room, mezzanines or staircase  On top of all flat surfaces  Under desks or workbenches  Inside storage cabinets  Any stack or pile  Information board or schedule board  Tool boxes No Man’s Land: Land or area that is unowned, uninhabited, or undesirable.
  • 30. Standards for Red Tag 31  People common and natural reactions  It’s wasteful to throw things away  I spent so much time to make these things  We might need it later  How to decide on clear standards  What is really needed?  How much is really needed?  What is not needed?
  • 31. Examples of Standard – Pattern A 32 Now 1 Month 2 Months Needed Not Needed = Red Tage
  • 32. Examples of Standard – Pattern B 33 Now 1 Week 2 Weeks Needed Not Needed = Red Tage
  • 33. Examples of Standard – Pattern C 34 Now 1 Month Not Needed = Red Tage
  • 34. Examples of Standard – Pattern D 35  No 5S Tag  5S Tag C  Used at least once every 2 days  Used once a year or less frequently  Do not remove from its place of  Consider storing it outside or use moving it off-site  5S Tag A  Use about once a week  5S Tag D  Remove it from direct work area  No longer needed but store it close  Remove: sell, scrap, return, donate  5S Tag B  Used once a month  Store it somewhere accessible in the facility
  • 36. Red Tag Example 37  Red – to make the tag stand out & draw attention to office “grime”  To remind people of safety considerations  Any material can serve this purpose as long as it is striking
  • 37. Attaching Red Tags 38  “Shouldn’t workers at the workplace attach them?  NO! Get 2nd person viewpoint  Someone other than the place owner  Put tag on any doubtful items
  • 38. Attaching Red Tags 39  Checkpoints  Person responsible  Manager or members of staff not directly responsible for that workstation  Attachment period  1 or 2 days if necessary (max. 1 week)  Attitude  Employees will believe everything is necessary  Look at situation with a very critical attitude  Be a red tag demon
  • 39. Action & Evaluation 40  Clarify WHY red tag have been attached DEFECTIVE ITEMS  Decide what appropriate Eliminat e action to take DEAD/OBSOLETE STOCK  Tagged stock/supply TAGGED SUPPLY/STOCK  Equipment SLEEPING/SLOW Move to tagged item MOVING STOCK storage area  Eliminate anything which interferes with LEFTOVER Distinguish between improvement activities MATERIAL (WRITTEN OFF un- & necessary & ALREADY) disposition plan
  • 40. Let’s Go Out And Play 41  30min Exercise  Designate Red Tag Area for each team  Bring the Red Tags with you  Take pictures of each items or place tagged  Compile the List  Pile them up
  • 41. 2S – Set/Organize (Seiton) 42  Dictionary Definition  Establishing a neat layout so that you can always get just as much of what you need when you need it.  Industrial Definition  It is a way of eliminating search.
  • 42. Where Do We Need to Organize? 44  Rack & Shelves  Cabinets  Storage Bins  Scan & Save
  • 43. Cleaning Before Organizing 45  Get the dirt off  Organizing means standardization, but standardization cannot start until everything is clean  Eliminate unnecessary items first  Clean every dirty places and empty spaces from which unnecessary items have been removed
  • 44. Cleaning Before Organizing 46  Do cleaning together  Gotong-royong  Clean and paint
  • 46. What Do We Search In An Office? 48  Files, Documents & Forms  Building, Level, Department, Desk & Person  Rooms – Meeting, Store, Toilet, Cafeteria (Pantry), Lobby  Power Source, Switches, LAN, Aircon & Lighting Error proof the guide so that anyone can move around with less assistance
  • 47. How Long Can You Wait? 49  When you ask someone to bring a hammer, how long can you wait without getting mad?  How long is your Patience?  5 min  2 min  5 sec
  • 48. How Long Can You Wait? 50 What about searching file inside PC?
  • 49. Storage Proximity – Reducing Buffer 51  If item is used several times a day  Store “in the workstation” if possible.  If item is used at least once every 2 days  Store in the work area.  If the item is used about once a week  Store close to the work area.  If item is used once a month  Store somewhere accessible in the facility. Don’t be a Squirrel Warehouse
  • 50. Creating Address Grid (Zone Map) 52  Does your office have a proper address grid?  Every equipment, cubicle and every storage place needs its own address  Whatto look for  Where to look for
  • 51. Drawing Floor Lines 53  Draw line to delineate workplace into sections  Each section denotes separate responsibility (accountability)  Draw line to mark location, space or position  Draw line to regulate traffic  Flow  Exit & entrance
  • 52. Implement a Signboard & Label 54  Part of visual organization strategy  Signor label should be large and clear  Major signboard should be visible from entrance  Dept  Section  Floor  Unit  Name Tag
  • 53. 3 Keys to Organizing 55  Organizing is a form of standardization  To organize is to standardize 3 KEYS storage Where? Fix Position Can See What? Fix Items Anybody Can Take How Fix Immediately Out many? Quantity Can Return Standardizatio n
  • 54. 3 Keys – Basic Rules for Storage/Label 56  Remember – WHERE? WHAT? HOW MANY?  Do labeling that anybody can understand these questions  Where?  Fix Position (indication of place)  What?  Fix Items (identification) Labeling Strategy  How Many?  Fix Quantity (indication of amount)
  • 55. Labeling Strategy 57 District ID Where? Sub District ID Shelf ID Stock/Supply What? Item ID Labeling Strategy ID of Min Qty (Visual How Many? Organization) ID of Max Qty Equipment/ Identification Workstation
  • 59. Open Storage System 61  Closed Storage System  Cannot be seen  Open Storage System  Visible at a glance
  • 60. Shadow Board System 62  Classify into groups  Store them together
  • 61. Let’s Go Out and Play 63  30min  Create an efficient layout and less search storage system  Map  Label  Kanban
  • 62. 3S – Shine/Sweep (Seiso) 64  Definition  Eliminating trash, filth, and foreign matters for a cleaner workplace. Cleaning as a form of inspection.
  • 64. Order of Cleaning 66  Decide what to clean  Decide who is in charge of each cleaning task  Decide on cleaning methods  Prepare cleaning tools and equipment  Implement cleaning Treat office properties as family treasures
  • 65. Cleaning Targets (What to Clean?) 67  Storage Areas  Cabinets, Rooms, Shelves  Office Equipments  Fax/Copy Machines, Aircond Blower, Fans  Cubicles, tables, chairs  Surrounding Workplace  Aisles, windows, meeting rooms, toilets, lights, etc
  • 66. Cleaning Responsibility 68  Draw up a cleaning responsibility map  Divide into small areas  Create a cleaning schedule  Duty roaster  Clearly display the map and the schedule
  • 67. Cleaning Methods 69  Decide how cleaning should be done  Identify tools needed  Identify locations to be cleaned  Identify cleaning procedures
  • 68. Let’s Go Out and Play 70  15min  Take one area and think of all the cleaning needs  Develop your duty roster  Develop your cleaning methods
  • 69. 4S – Standardize (Seiketsu) 71  Definition  Keeping things organized (seiri), neat (seiton) and clean (seiso), even in personal and environment aspect  A tidy workplace at all times  Institutionalizing everything that was implemented  The first 3S  Everyone follow the best practices the best way  Define best practices?
  • 70. Check Unnecessary Items First 72  No unnecessary items remaining after application of CHECKLIST FOR UNNECESSARY ITEMS AT THE DEPT WORKPLACE CHECKER DATE red tag tactic NO. CHECKPOINTS YES CHECK NO ACTION (INC. DATELINE) 1 Are there any unused items in storage?  List items for scrap2 3 Is there anything in the aisles which is not in use? Are there any unnecessary equipments? Are there any unnecessary items on or above the 4 shelves or cabinets? Are there any unnecessary items around or under 5 the equipments or furnitures? 6 7 8 9 10
  • 71. Check Storage (Set in Order) 73  Are all items properly organized? DEPT WORKPLACE CHECKLIST CHECKER DATE CHECK ACTION NO. CHECKPOINTS YES NO (INC. DATELINE) 1 Is storage of supplies fully organized? Have the 3 keys been applied to the storage of 2 supplies? Have more than 80% of floor lines location been 3 drawn? Are there any unnecessary items on or above the 4 shelves or cabinets? 5 Do supplies have an open storage system? 6 Van all stored items be seen at a glance? 7 8 9 10
  • 72. Check for Dust & Dirt 74  Running a finger along a certain location can show just DUST FREE/DIRT FREE CHECKLIST DEPT CHECKER DATE how clean the NO. CHECKPOINTS YES CHECK NO ACTION (INC. DATELINE) Are the items and shelves in storage/workplace is workplace is 1 2 free of dust? Are supplies and shelves free of dust? 3 Are workplace free from dirt and dust? Is the are around the workplace free from dirt and 4 dust? 5 Are all the aisles and floors clean? 6 Has a clean strategy been implemented? 7 8 9 10
  • 73. Let’s Come Out and Play 75  20min  Use Google to search for checklist and develop your own:  Unnecessary checklist  Organize checklist  Cleaning checklist
  • 74. 5S – Sustain (Shitsuke) 76  Doing the right thing as a matter of course
  • 76. Visual Control 78  Visual Control  Build competitive environment DEPT VISUAL CONTROL CHECKLIST  Welcomes CHECKER DATE CHECK ACTION NO. CHECKPOINTS YES NO (INC. DATELINE) constructive 1 2 Are the 3 keys in operation in storage area? Can you distinguish unnecessary items in the office at a glance? criticism 3 4 Are all the lines work effectively? Is the color of the line correct? 5 Is the office cleaned?  Look at a glance 6 7 Is everybody sticking to the rules? 8 9 10
  • 77. 5S Photo Display (Exhibition of Success) 79  Photos of before and after  High traffic area  Communicate to everybody  Keep display for some time The office must have changed a lot since last taken picture.
  • 78. 5S Slogan 80  Get everybody to participate in 5s  Make everybody submit at least one idea  Select the best slogan  Put slogans on display (high traffic)  Change slogans frequently
  • 79. Radar Chart 81  Full evaluation of the effectiveness of 5S  Results posted with prizes  Incentive for CI  Separate checklist can be developed for different types of workplace  Office, Receptionist, Storage Room  Develop first, improve later Checklist 1 Checklist 2
  • 80. Making A Habit Of 5S 82  5S boards & checklist are valuable records of improvement  Now you should have a clean office  This is just a start of 5S journey  Don’t become complacent  Is it possible to keep it that way?  Strive to make 5S habitual
  • 81. Habitual 1S 83  Continuously apply red tag tactic  Monthly red tag patrol team  Red tag on unnecessary stock/inventory  Controlling quantity for inbox/outbox
  • 82. Monthly Red Tag Tactic 84  Inspection tour to ensure disposal of unnecessary items  Cross-functional team  Visit every area  Inspection results are announced
  • 83. Red Tag On Stock/Inventory 85  Controlling the quantity purchased/store  Reduce the quantity per order  Start with more than one month  Increase the number of deliveries of supply (stagger)  Min-Max level should be visible at a glance
  • 84. Controlling Quantity for Inbox/Outbox 86  Reduce work discontinuity between functions  Regularly reduce the quantity  Transit in smaller batch  Improve processing time  FIFO & GreenLane-RedLane
  • 85. Habitual 2S 87  Make it easy to use, return and arrange things  Oblique reference lines  Shadow board  Placement mark  Color coding  Creating working flow
  • 86. Oblique Reference Line 88  See at a glance any disorder from a distance  Color code
  • 87. Shadow Board 89  See at a glance any disorder from a distance  Color code
  • 88. Placement Mark 90  Outline the shape and position of equipment, furniture, dustbin, flower pots, ashtray, etc  Put names on placement even nothing is present  Remember the 3 Keys
  • 89. Organize by Color Coding 91  Avoid mistake by color coding  Divide items by group  AP, AR, PO, DO  Assign each group a color
  • 90. Get the Work to Flow 92  Make work flow seamlessly between function  Setup suitable layout  Effective and efficient work  Reduce T.A.T  Reduce Work-In-Progress (WIP)
  • 91. Habitual 3S 93  Making cleaning and checking habitual  Checking as part of cleaning  Procedures for Clean & Check  Deciding what to Clean & Check  Deciding responsibility to Clean & Check  Deciding on Clean & Check procedures  Implementation of Clean & Check
  • 92. Checking As Part of Cleaning 94  No time to clean & check separately  Cleaning should include checking  Point out checking point
  • 93. Procedures for Clean & Check 95  Aim to achieve zero failure, zero error and zero stoppages  Step 1: Decide what to clean  What & where  Step 2: Decide responsibility  Do not allow no-man’s land  Step 3: Decide how to clean & check  Which points & in what order  Step 4: Implement cleaning & checking  Step 5: Implement cleaning and maintenance  Simple autonomous maintenance
  • 94. Deciding on Clean & Check Procedures 96  Obvious problem points  Identify repeating points  5-Why?  Develop countermeasures  Clean  Repair  Replace  Lubricate
  • 95. Implementation of Cleaning & Checking 97  Display the Clean & Check List near workstation/work area  Implement the schedule  Check and confirm at each point to be cleaned and checked
  • 96. Habit 4S 98  Maintaining a spotless workplace  Is there a standard for the elimination of unnecessary items?  Can order be restored quickly?  Is the dirt cleaned up immediately?  Are the first 3S is being practiced fully?
  • 97. Standards to Eliminate Unnecessary Items 99  Establish standards to make eliminate clutter from your immediate surroundings  How long are items kept surrounding by  Red tag and remove ASAP
  • 98. Can Order be Restored Quickly? 100  What happens if any items lying around and not returned after use?  Is 3 Keys working?  Does manager regularly patrol the workplace?  Is proper storage taken seriously?  Be strict “on the spot” about a messy workplace
  • 99. Is Dirt Clean Up Immediately? 101  Is the workplace is ever left dirty?  Cleaning area defined?  Responsibility fixed?  Daily cleaning schedule?  Has inspection patrol team set up?  Are frank opinions and advice freely exchange?
  • 100. Are the First 3S Practiced Fully? 102  To what extend the first 3S become habitual?  Do you have a standard? Do you follow you standard?  Can you detect messy and disarray at a glance? Is it taken care of immediately?  Is environment kept so clean and dirt noticeable? Is there regular checking schedule?  Do what you say and say what you do
  • 101. Habitual 5S 103  Has 5S become a habit and taken root?  Rewarding the right behavior  Give constructive behavior  Focus improvement  Radar Chart
  • 102. Rewarding the Right Behavior 104  Suggestion System  Participation & Desire  Contest or Quiz  Build knowledge  Penalizing the Wrong Behavior
  • 103. Giving Constructive Criticism 105  Constructive criticism is a sign of commitment  Boss who fail to provide constructive criticism is a failure manager  Leaders should also be ready to accept criticism
  • 104. Focus Improvement 106  Whenever there is a sign of disorder or failure  Do you react immediately?  Is corrective action identified?  Is the actions effective?
  • 105. Habitual 5S Radar Chart 107  Have you succeeded in doing that yet?  Cleaning up after unnecessary items appear  Cleaning up so that unnecessary items don’t appear  Organizing after things become disordered  Organizing so that things never get disordered  Cleaning after things get dirty  Cleaning so that things won’t get dirty  Standardizing to avoid mess  Standardizing so that mess becomes impossible  Compulsory 5S  Quick implementation of improvement
  • 106. 108
  • 107. 5S In a Nutshell 109
  • 108. 6S Terminology 110 Sort  When in doubt, move it out Set In Order  A place for everything and everything in its Shine place Standardize  To clean and inspect Sustain  Make up the rules and follow them Safety  Make it part of everyday life  No job is so important that we can not stop to do it safely
  • 114. Safety 116  Create a safe place to work.  Safety is priority #1.  Prevent accidents and injuries while enhancing safety consciousness.  Safety and quality go hand-in-hand.  Safety improves as the other S’s are established.
  • 115. 5S Job Cycle Chart 117