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A M A Z O N : A N O B J E C T I V E C A S E S T U D Y
C H A R L E S A R T H U R
Photo by hnnbz - http://flic.kr/p/qNtyAK
A M A Z O N : A N O B J E C T I V E C A S E S T U D Y
C H A R L E S A R T H U R
About me:
Technology journalist - 

The Guardian (2005-2014), 

The Independent (1995-2004)
Author: “Digital Wars: Apple, Google,
Microsoft and the Battle for the Internet”
Study of the UK
petroleum retail
market.
A Final Report for DECC
14 December 2012
C A L A M I T O U S !
D I S A S T R O U S !
Study of the UK
petroleum retail
market.
A Final Report for DECC
14 December 2012
A M A Z O N D O E S N ’ T S E L L P E T R O L
(Petrol filling stations)
A M A Z O N D O E S N ’ T R U N P U B S *
W H AT ’ S C A U S I N G W H AT ?
A M A Z O N H A S
T R O U B L E T O O
• Amazon might not be the
cause of all the problems
in the book industry.
(Depending what you think
those problems are.)
• In fact Amazon has its 

own problems.
M E D I A S A L E S G R O W T H : S L O W I N G
K I N D L E U P TA K E
H A S S TA L L E D
E B O O K S H AV E
T H E I R U S E S
• Median reading 5 books
per year (4 for men, 6 for
women)
• “mean” is 10 and 14 - so
more women read more
books
A M A Z O N : A M B I T I O U S I N H A R D WA R E
tablet
smartphone
Kindle
Echo, Dash..
S TA L L I N G S A L E S M E A N S . .
S TA L L I N G S A L E S M E A N S . .
T H E F I R E P H O N E : B I G A M B I T I O N
T H E F I R E P H O N E : B I G A M B I T I O N
TA B L E T S S O L D P O O R LY
Total sold: about 30m
T I M E F O R 

T H E G O O D N E W S
K I N D L E S E L F
P U B L I S H I N G !
• Yes, it’s full of rubbish
• It’s the world’s biggest
slush pile
• But with one key
advantage…
O T H E R S R E A D
I T F O R Y O U
• They find what they like
• It’s democratic
• It produces best-sellers
that turn into films
• Like this:
T I M E F O R 

T H E B A D N E W S ( P E R H A P S )
• Amazon focuses on “free
cash flow”
• “the cash a company is able
to generate after laying out
the money required to
maintain or expand its asset
base.”
• “Earnings can often be
clouded by accounting
gimmicks, but it's tougher to
fake cash flow”
‘ F R E E C A S H F L O W ’
V WA L L S T
Q U E S T I O N S A R E C O M I N G
C O N C L U S I O N S
• Amazon’s media sales
growth is slowing down
• Ebooks and e-readers have a
natural sales ceiling
• Amazon doesn’t dominate in
hardware
• Ebooks bring possibilities
• Wall St may start questioning
Amazon’s accounting
C H A R L E S A R T H U R
T H A N K Y O U

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Amazon: an objective case study (presentation to London Book Fair 2015

  • 1. A M A Z O N : A N O B J E C T I V E C A S E S T U D Y C H A R L E S A R T H U R Photo by hnnbz - http://flic.kr/p/qNtyAK
  • 2. A M A Z O N : A N O B J E C T I V E C A S E S T U D Y C H A R L E S A R T H U R About me: Technology journalist - 
 The Guardian (2005-2014), 
 The Independent (1995-2004) Author: “Digital Wars: Apple, Google, Microsoft and the Battle for the Internet”
  • 3. Study of the UK petroleum retail market. A Final Report for DECC 14 December 2012 C A L A M I T O U S !
  • 4. D I S A S T R O U S !
  • 5. Study of the UK petroleum retail market. A Final Report for DECC 14 December 2012 A M A Z O N D O E S N ’ T S E L L P E T R O L (Petrol filling stations)
  • 6. A M A Z O N D O E S N ’ T R U N P U B S *
  • 7. W H AT ’ S C A U S I N G W H AT ?
  • 8. A M A Z O N H A S T R O U B L E T O O • Amazon might not be the cause of all the problems in the book industry. (Depending what you think those problems are.) • In fact Amazon has its 
 own problems.
  • 9. M E D I A S A L E S G R O W T H : S L O W I N G
  • 10. K I N D L E U P TA K E H A S S TA L L E D
  • 11. E B O O K S H AV E T H E I R U S E S • Median reading 5 books per year (4 for men, 6 for women) • “mean” is 10 and 14 - so more women read more books
  • 12. A M A Z O N : A M B I T I O U S I N H A R D WA R E tablet smartphone Kindle Echo, Dash..
  • 13. S TA L L I N G S A L E S M E A N S . .
  • 14. S TA L L I N G S A L E S M E A N S . .
  • 15. T H E F I R E P H O N E : B I G A M B I T I O N
  • 16. T H E F I R E P H O N E : B I G A M B I T I O N
  • 17. TA B L E T S S O L D P O O R LY Total sold: about 30m
  • 18. T I M E F O R 
 T H E G O O D N E W S
  • 19. K I N D L E S E L F P U B L I S H I N G ! • Yes, it’s full of rubbish • It’s the world’s biggest slush pile • But with one key advantage…
  • 20. O T H E R S R E A D I T F O R Y O U • They find what they like • It’s democratic • It produces best-sellers that turn into films • Like this:
  • 21. T I M E F O R 
 T H E B A D N E W S ( P E R H A P S )
  • 22. • Amazon focuses on “free cash flow” • “the cash a company is able to generate after laying out the money required to maintain or expand its asset base.” • “Earnings can often be clouded by accounting gimmicks, but it's tougher to fake cash flow” ‘ F R E E C A S H F L O W ’ V WA L L S T
  • 23. Q U E S T I O N S A R E C O M I N G
  • 24. C O N C L U S I O N S • Amazon’s media sales growth is slowing down • Ebooks and e-readers have a natural sales ceiling • Amazon doesn’t dominate in hardware • Ebooks bring possibilities • Wall St may start questioning Amazon’s accounting
  • 25. C H A R L E S A R T H U R T H A N K Y O U