SlideShare a Scribd company logo
1 of 25
Download to read offline
A M A Z O N : A N O B J E C T I V E C A S E S T U D Y
C H A R L E S A R T H U R
Photo by hnnbz - http://flic.kr/p/qNtyAK
A M A Z O N : A N O B J E C T I V E C A S E S T U D Y
C H A R L E S A R T H U R
About me:
Technology journalist - 

The Guardian (2005-2014), 

The Independent (1995-2004)
Author: “Digital Wars: Apple, Google,
Microsoft and the Battle for the Internet”
Study of the UK
petroleum retail
market.
A Final Report for DECC
14 December 2012
C A L A M I T O U S !
D I S A S T R O U S !
Study of the UK
petroleum retail
market.
A Final Report for DECC
14 December 2012
A M A Z O N D O E S N ’ T S E L L P E T R O L
(Petrol filling stations)
A M A Z O N D O E S N ’ T R U N P U B S *
W H AT ’ S C A U S I N G W H AT ?
A M A Z O N H A S
T R O U B L E T O O
• Amazon might not be the
cause of all the problems
in the book industry.
(Depending what you think
those problems are.)
• In fact Amazon has its 

own problems.
M E D I A S A L E S G R O W T H : S L O W I N G
K I N D L E U P TA K E
H A S S TA L L E D
E B O O K S H AV E
T H E I R U S E S
• Median reading 5 books
per year (4 for men, 6 for
women)
• “mean” is 10 and 14 - so
more women read more
books
A M A Z O N : A M B I T I O U S I N H A R D WA R E
tablet
smartphone
Kindle
Echo, Dash..
S TA L L I N G S A L E S M E A N S . .
S TA L L I N G S A L E S M E A N S . .
T H E F I R E P H O N E : B I G A M B I T I O N
T H E F I R E P H O N E : B I G A M B I T I O N
TA B L E T S S O L D P O O R LY
Total sold: about 30m
T I M E F O R 

T H E G O O D N E W S
K I N D L E S E L F
P U B L I S H I N G !
• Yes, it’s full of rubbish
• It’s the world’s biggest
slush pile
• But with one key
advantage…
O T H E R S R E A D
I T F O R Y O U
• They find what they like
• It’s democratic
• It produces best-sellers
that turn into films
• Like this:
T I M E F O R 

T H E B A D N E W S ( P E R H A P S )
• Amazon focuses on “free
cash flow”
• “the cash a company is able
to generate after laying out
the money required to
maintain or expand its asset
base.”
• “Earnings can often be
clouded by accounting
gimmicks, but it's tougher to
fake cash flow”
‘ F R E E C A S H F L O W ’
V WA L L S T
Q U E S T I O N S A R E C O M I N G
C O N C L U S I O N S
• Amazon’s media sales
growth is slowing down
• Ebooks and e-readers have a
natural sales ceiling
• Amazon doesn’t dominate in
hardware
• Ebooks bring possibilities
• Wall St may start questioning
Amazon’s accounting
C H A R L E S A R T H U R
T H A N K Y O U

More Related Content

Viewers also liked

How amazon works.pdf
How  amazon works.pdfHow  amazon works.pdf
How amazon works.pdf
s1160079
 
Marketing Project ( Internship CC )
Marketing Project ( Internship CC )Marketing Project ( Internship CC )
Marketing Project ( Internship CC )
Harsh Gupta
 
A case study of amazon
A case study of amazonA case study of amazon
A case study of amazon
robinbarney
 

Viewers also liked (15)

Amazon case study
Amazon case studyAmazon case study
Amazon case study
 
Final project
Final projectFinal project
Final project
 
Amazon case study #1 $230k in 1st year
Amazon case study #1   $230k in 1st yearAmazon case study #1   $230k in 1st year
Amazon case study #1 $230k in 1st year
 
How amazon works.pdf
How  amazon works.pdfHow  amazon works.pdf
How amazon works.pdf
 
Rivalry between Amazon and Flipkart
Rivalry between Amazon and FlipkartRivalry between Amazon and Flipkart
Rivalry between Amazon and Flipkart
 
FLIPKART vs
FLIPKART vsFLIPKART vs
FLIPKART vs
 
Marketing Project ( Internship CC )
Marketing Project ( Internship CC )Marketing Project ( Internship CC )
Marketing Project ( Internship CC )
 
Amazon Case Study
Amazon Case Study Amazon Case Study
Amazon Case Study
 
Amazon case study
Amazon case studyAmazon case study
Amazon case study
 
A case study of amazon
A case study of amazonA case study of amazon
A case study of amazon
 
Case study: Amazon improvement of customer service
Case study: Amazon improvement of customer serviceCase study: Amazon improvement of customer service
Case study: Amazon improvement of customer service
 
Amazon.com - Company Analysis (OD & HRM)
Amazon.com - Company Analysis (OD & HRM)Amazon.com - Company Analysis (OD & HRM)
Amazon.com - Company Analysis (OD & HRM)
 
Flipkart vs Amazon
Flipkart vs AmazonFlipkart vs Amazon
Flipkart vs Amazon
 
Amazon India ppt
Amazon India pptAmazon India ppt
Amazon India ppt
 
Amazon.com vs flipkart.com
Amazon.com vs flipkart.comAmazon.com vs flipkart.com
Amazon.com vs flipkart.com
 

Recently uploaded

Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Anamikakaur10
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Sheetaleventcompany
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
dollysharma2066
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
lizamodels9
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
amitlee9823
 

Recently uploaded (20)

Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 

Amazon: an objective case study (presentation to London Book Fair 2015

  • 1. A M A Z O N : A N O B J E C T I V E C A S E S T U D Y C H A R L E S A R T H U R Photo by hnnbz - http://flic.kr/p/qNtyAK
  • 2. A M A Z O N : A N O B J E C T I V E C A S E S T U D Y C H A R L E S A R T H U R About me: Technology journalist - 
 The Guardian (2005-2014), 
 The Independent (1995-2004) Author: “Digital Wars: Apple, Google, Microsoft and the Battle for the Internet”
  • 3. Study of the UK petroleum retail market. A Final Report for DECC 14 December 2012 C A L A M I T O U S !
  • 4. D I S A S T R O U S !
  • 5. Study of the UK petroleum retail market. A Final Report for DECC 14 December 2012 A M A Z O N D O E S N ’ T S E L L P E T R O L (Petrol filling stations)
  • 6. A M A Z O N D O E S N ’ T R U N P U B S *
  • 7. W H AT ’ S C A U S I N G W H AT ?
  • 8. A M A Z O N H A S T R O U B L E T O O • Amazon might not be the cause of all the problems in the book industry. (Depending what you think those problems are.) • In fact Amazon has its 
 own problems.
  • 9. M E D I A S A L E S G R O W T H : S L O W I N G
  • 10. K I N D L E U P TA K E H A S S TA L L E D
  • 11. E B O O K S H AV E T H E I R U S E S • Median reading 5 books per year (4 for men, 6 for women) • “mean” is 10 and 14 - so more women read more books
  • 12. A M A Z O N : A M B I T I O U S I N H A R D WA R E tablet smartphone Kindle Echo, Dash..
  • 13. S TA L L I N G S A L E S M E A N S . .
  • 14. S TA L L I N G S A L E S M E A N S . .
  • 15. T H E F I R E P H O N E : B I G A M B I T I O N
  • 16. T H E F I R E P H O N E : B I G A M B I T I O N
  • 17. TA B L E T S S O L D P O O R LY Total sold: about 30m
  • 18. T I M E F O R 
 T H E G O O D N E W S
  • 19. K I N D L E S E L F P U B L I S H I N G ! • Yes, it’s full of rubbish • It’s the world’s biggest slush pile • But with one key advantage…
  • 20. O T H E R S R E A D I T F O R Y O U • They find what they like • It’s democratic • It produces best-sellers that turn into films • Like this:
  • 21. T I M E F O R 
 T H E B A D N E W S ( P E R H A P S )
  • 22. • Amazon focuses on “free cash flow” • “the cash a company is able to generate after laying out the money required to maintain or expand its asset base.” • “Earnings can often be clouded by accounting gimmicks, but it's tougher to fake cash flow” ‘ F R E E C A S H F L O W ’ V WA L L S T
  • 23. Q U E S T I O N S A R E C O M I N G
  • 24. C O N C L U S I O N S • Amazon’s media sales growth is slowing down • Ebooks and e-readers have a natural sales ceiling • Amazon doesn’t dominate in hardware • Ebooks bring possibilities • Wall St may start questioning Amazon’s accounting
  • 25. C H A R L E S A R T H U R T H A N K Y O U