B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
Triangle Management Services
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2. Overview and history Founded 1984 Privately owned UK domiciled business Completely independent Exclusive focus on mail, express and logistics industries Well known ‘brand’ within these sectors
4. Philosophy Triangle provides thought-provoking analysis and informed opinion to the industry through a number of channels We have the ability to reach and communicate with 99% of the industry We work closely with industry operators to assist them achieve their objectives – ‘helping you deliver’ We are independent, and not linked to any organisation, affiliation or business This allows us the freedom to find the solution that is strategically most appropriate
5. Range of business services Networking conferences Specialist media In-depth consultancy Authoritative published research Industry specific search and selection Unique industry awards
6. Conferences and events Four industry conferences per annum Each with accompanying showcase exhibition Attract high quality CEO speaker line-up On average 400-500 senior industry delegates Geographical coverage – UK, Europe, Americas, Middle East/Asia
9. World Mail Awards Unique industry Awards programme, now in its twelfth year Ten Awards categories covering the whole of the industry Presented at a glittering gala dinner on the eve of our European event“I believe that the World Mail Awards is a first class incentive to encourage excellence and best practice among the world’s postal organisations” Thomas Leavey, Former Director General, UPU
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11. Far reaching specialist media PRINT: Quarterly opinion and review magazine Leading industry contributors Subscriber base of over 5,000 Distributed to over 180 countries
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13. Far reaching specialist media ONLINE: Brand new industry portal, launched late 2009 News, opinions, jobs, blogs and community Site traffic growing exponentially Free to register and to contribute An invaluable tool to reach the industry worldwide
16. Triangle’s Research Team helps you to: Support business investment decisions with impartial advice …. new products & services, business partners Find input for strategic planning and marketing messages Measure performance against internal targets, competitors, the industry Obtain independent customer feedback Track specific market trends, competitor news, customer developments, new opportunities …. in the postal, express or logistics industry
18. European Express Networks Digest 2011 Published: April 2011 Price: £795 (+ VAT where applicable) A handy digest of the members and partner companies of the nine main European express parcels networks across 41 European countries (excluding the integrators and their own branded networks). Contact Triangle’s Express Director +44 1628 642 910 robin.parr-davies@triangle.eu.com SPECIAL PRICE TODAY AT MEDS OF £716(+VAT)
19. The Hybrid Mail Report Published: July 2010 Price: £10,000 (+ VAT where applicable) The definitive study on hybrid mail, looking at its development to date and its future. Based on extensive research utilising Triangle’s unique and extensive databank, supplemented by interviews with customers and service providers and input from relevant industry experts. Available in two parts: The Strategic Overview of the development and application of hybrid mail and Comprehensive guide to suppliers of hybrid mail technology and services. http://www.triangle.eu.com/market-intelligence/reports/mail-reports/the-hybrid-mail-report/ Contact Triangle Research Department +44 1628 642 910 helen.daniels@triangle.eu.com
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21. These surveys focus on regular B2B and B2C parcels shippers within the UK, tracking changes in service usage and customer perceptions of the leading carriers and their performance levels.NEW FOR 2011 UK Domestic Express Parcels (B2B/B2C) Survey 2011 A combination report. Speak to the research team about pricing.
22. Domestic Express Parcels Survey Coverage Knowledge and awareness of carriers Communications Internet usage Parcels shipments profile Carriers used Types of products being delivered to the home Total expenditure and share of wallet with carriers Service improvements Problem handling Selection criteria Marketing recall Carrier ratings Quality of transport service Customer care Provision of information Flow of information between carrier shipper and end customer Notification of late/non delivery Service returns Likelihood to recommend primary carrier and why Usage
26. Search and selection Experienced recruitment team, focussed exclusively on middle and senior management roles Clients include:
27. In summary Highly focussed and specialised business Independent – of ownership and thought Over 25 years industry experience Well resourced team with significant industry experience Work in partnership with clients
