1. Emotion as an organising
principle for understanding and
creating networked journalism
Prof Charlie Beckett
London School of Economics
April 2019, Northwestern University
2. Emotions: a working definition
“Fundamentally relational, evolving out of
the interactions of individuals with culture
and underlying social structures”
Wahl-Jorgensen (2019)
3. A new agenda for journalism and emotions
“an agenda for journalists who seek not to
rage against this algorithmic machine and
its emotional power source but to harness
its communicative potential”
Beckett & Deuze (2016)
4. The challenge
“The trend is clear: toward a more mobile,
personalized, and emotionally driven news
media. The challenge for the networked
journalist is clear: how best to sustain the
ethical, social, and economic value of
journalism in this new emotionally networked
environment.”
Beckett and Deuze (2016)
5. The paradox of journalism power
Power over agenda reduced
Gatekeeping power reduced
Resources diminished
Competition and distraction increased
Control over distribution and consumption
reduced
6. The paradox of journalism power
Journalism is more popular, increased attention
New tools, formats and networks can make acts of
journalism more efficient and effective
New networks and technologies offer new pathways
to the public and enhanced potential influence and
value
8. Key structural challenges for journalism
Business model
Duplication/abundance
Authoritarianism/populism
Misinformation
News gap/relevance
9. Truth, trust and technology
Multi-truth
Low-trust
Technological power
10. Why emotions are more powerful now
Technology: algorithms and design driven by attention
economics
Economics: in hyper-competitive market for news, emotion
secures engagement
Behaviour: online, news is consumed and shared within
intimate, blended, personalized social networks
11. The emotional dystopia
Irrational, antagonistic, violent discourse
Extremism, fragmentation, polarization
Lack of transparency
Commodification
12. The value of emotions to audiences:
relevance
Understand why people value news
Reflect a more diverse agenda of ideologies and values
Be more diverse to reflect the audience’s identities
Consider people’s mental health – how does it fit into their
lives?
14. The value of emotions to journalists
Engagement
Trust through credibility signaling
Changing work boundaries
Developing emotional literacy with media literacy
Fostering editorial diversity and creativity
Allowing for subjectivity with transparency and ‘humble,
curious listening’
16. The value of emotions to ‘quality’
Authenticity as well as authority
Curation as well as personalization
Serendipity as well as relevance
Consider the impact: constructive as well as critical
Consider the format: creativity as well as convenience