Rms using udream 1.2

Utilities Distribution Revenue Analytics &
Management
1 December 2016 CONFIDENTIAL 1

Content
Background & Problem Statement
Solution & UDREAM Platform
UDREAM Applications
Customers
UDREAM Backend Operations
Offerings
About Us

As per Gartner
•Global market for Energy Utility IT market was $50B in 2012-13 and will be $80
billion in 2016. Expected to grow to $100 billion by 2018.
•The mobility ,BI, analytics & Performance management software market is the
second-fastest growing sector in the overall worldwide enterprise software
market.
•Till 2012-13, the market was dominated by traditional ERP products . “However,
key technology like cloud, mobile, social and big data changed the Energy IT
market bug way.
Background

Background-DISCOM’s Challenges
DISCOM’s revenue management is in disarray because of high A&C losses. The Indian DISCOM’s
AT&C losses are very high compared to other developing countries.
AT&C Losses (FY2010/11)
India South Korea China Brazil Indonesia
31% 4% 5% 17% 10%
Consumption India World
per-capita electricity (kWh) 704 2752
average energy (TOE) 0.53 1.82

Drivers for AT&C Losses
TECHNICAL LOSSES COMMERCIAL LOSSES
Driver’s For AT&C Losses
Low
Metering/Billing/Collection
efficiency
Theft, Pilferage and
tampering of meters
Low accountability of
employees
Absence of Energy
Accounting & Auditing
Overloading of existing lines /
substation equipments
Absence of up gradation of
old lines & equipments
Low HT: LT ratio
Poor R&M of equipments
Non-installation of sufficient
capacitors

Energy Management System
(EMS)
Revenue Management System
(RMS)
 Feeder EA
 DTC Audit
To undertake higher feeder & DTC accounting
an Energy Management System in place
Mobile & Photo billing
Solutions to Challenges
 Accurate Reading &
Spot Billing
Extend collection mode
Customer Self Service
Fixing Accountability
Analyze & Control
Mobile - Spot Collection
Mobile - Self billing & request tracking
Mobile – Tracking audit & workflow mgmt
Real Time & Predictive Analytics

The UDREAM is groundbreaking cloud hosted, mobility &
analytics based platform for utilities revenue management
system(RMS). UDREAM does following
Enable DISCOMS to reduce its commercial loss through its next generation
revenue management system.
Enable large commercial and industrial customers to understand and manage
its energy usage and savings.
Engage small and medium-size businesses (SMB) customers in efficiency
programs and energy-saving actions.
Educate residential utility customers about their energy use and motivate
them to conserve energy, pay bill, save money, and earn rewards through self
service mobile app.
Objective

Platform
The Utility Distribution Revenue Management System (UDREAM) platform is designed to
create converged operations & management platform that provides control with respect to
Revenue Management (Metering, Billing, Collection, Arrear and Theft Management). Thus
providing a comprehensive view of the distribution business.
The framework brings together Business, Operations and Technology on a common,
automated and policy driven platform.
ControlMonitorExecute
Plan/Analyse

Platform: Business View

Platform: System View

UDREAM- Analytics
Self Service
Analytics
Predictive
Analytics
Built –In
Descriptive
Analytics
Real-Time Analytics
(Mobile)
UDREAM – Data Integrator
M-CollectionMBC applications M-Metering M-billing
Self-Collection
Self Service
Applications
Self-Metering Self-billing
Audit Applications M-Service Req. M-Exception
Self-Service Req. Self-Exceptions
** MBC – Metering , Billing & Collection
Platform Components
UDREAM – Real Time Data Collector

Platform Components
Real Time Data
Collector
The UDREAM has
mobility based real time
data acquisition
components which
works both offline and
online mode.
Integrator
The data Integrator
components which
securely, and cost
effectively aggregates
internal and external
customer billing and
usage data to deliver
end-to-end system
visibility, maximize
financial performance,
and enhance customer
engagement and
satisfaction.
Analyzer
The UDREAM data
analyzer and
visualization engine
provides built in data
analytics, self service
analytics and predictive
analytics services to
ensure proper insight to
the customer data.

Technology
Real Time Data
Collector
Use open source BI
tools like – Pentaho &
our own ETL script in
java.
Integrator
Web- Java platform
Mobile- Native Android App
Database- PostgreSQL
Analyzer
-Own D3js + java platform
-Self service Reporting
Tool –BuildMyBI
NB: We believe in open source technology

UDREAM-Core
Hosted on Cloud
2.Audit&Tracking
Application
1.MeterReading&
Billing&Collection
Application
3.CustomerSelf
Service
4.Revenue
Analytics
Mobility
Data
Analytics
Cloud
1 December 2016 CONFIDENTIAL
Applications
14

◦ MBC Application : The UDREAM MBC Application is built to
take care of meter reading, billing, collection & customer
service data acquisition of a DISCOM real-time.
◦ Audit Application: The UDREAM Audit application provides
real time reporting & auditing capabilities through its
mobility and web based interfaces.
◦ Consumers Self Service Application: The UDREAM Self Service
Applications is built to take care of self service metering,
billing, payment, complain log and other end user utility
requirements.
◦ Revenue Analytics : The UDREAM Revenue Analytics
provides built in data analytics, self service analytics and
predictive analytics services to ensure proper insight to
DISCOMs revenue management system.
Applications

Meter management & tracking in mobile
Meter Reading
Meter reader location tracking (GPS)
Spot Billing & printing
Photo capturing
Both online & offline billing
Web based - Real Time Reporting
Bill Collector to mobile to a collection unit tightly
mapping - security
Collection threshold Setting
Collection location tracking (GPS)
Online receipt generation
Spot printing
Real Time Reporting
UDREAM MBC Application

UDREAM Audit Application
Track field personnel attendance , work time & location
View & take actions on service requests
Audit billing & theft exception request with photo
capturing
Requests & exception workflow management
Communicate with field personnel anytime & anywhere

Self Meter reading by photo capturing
DISCOM/ Franchises level meter reading validation
SMS and email based billing after verification
Spot payment through online(web & mobile)
Receipt generation
Metering, billing & collection alert
New Service Request log
Exception Request log
Complain Log
Complain Alerts
Energy Calculator
My Account
Usage , Billing & Payment History
UDREAM Self Service Applications
Spot Metering
& Billing

UDREAM Revenue Analytics
Data consolidation across systems
Descriptive analytics on historical & current
data
100 plus built-in reports & dashboards
Reports & dashboards with strong
visualization
Mobile based real time analytics
Predictive Analytics
Self Service analytics
Browse xls to build reports
Browse cube to build reports
Build & publish reports
Download reports into pdf & xls
Role based Security

UDREAM-Pro
HRMS Accounting Purchase
Inventory/
Store

LeaveAttendanceProfile
• Leave Entry
• Accounting with Reports
and Dashboards
• Email and SMS
Notifications
• Work Delegation
• Supports Manual, Biometric and
Barcode devices
• Out of the Box Reports for
Absentees and Late Comer
• Employee Profile
• Profile Search
• Profile Updating for Key
Fields
• Photo Uploading
Appraisal Training
• Self. Appraisal
• Continuous Performance
Monitoring
• Faculty Rating
• Training Registration
• Training Assessment
• Training Feedback
• Training Performance
Measurement
21
HRMS
• Payroll preparation
• Statutory reporting
• Payroll self service
Payroll

HRMS –Portal View

HRMS –Mobile View

Accounting
• Requisition Tracker
• Inventory Item Master List
• Inventory Item search
• Multiple Warehouses/stores
• Multiple receive/issue screen formats and
views
• Barcode scanning at receiving
• Inventory used units archives
• In Stock, On Hold, Committed, and On
Order totals and details
• Monthly demand auto-calculation based
on historical data
• Inventory Import/Export
• Requisition Management
• Vendor Management
• Purchase order processing
• Order cancellation & order
closing
• Quality inspection of goods
• GRN Processing
• Bill of Entry
Purchase
Store
• Master Setup
• Receivable Management
• Payable Management
• Statuary Reporting
Finance & Operation –Data Sheet

Accounting

Procurement

Inventory

Guest
Grievance
Management
Feedback
Management
Online
Recruitment
E- Tendering
UDREAM-Ext

Grievance Management
• Online grievance registration
• Grievance tracking by citizens
• Grievance tracking by dept
• Online submission of resume
for teaching and non-teaching
posts
• Rule based candidate scrutiny
• Admit card generation
• Report generation
• Exam Registration
• Payment gateway
Integration
• Self Assessment both
mobile & computer
Online Recruitment
E-Procurement- progress
• Online Registration
• Payment gateway Integration
• Vendor selection
Feedback
• Dynamic feedback
• Dynamic question setup
• Report creation
UDREAM-Ext(Snapshot)

Grievance Management

Grievance Management-Web

Raise New Complain Fill up the details Complain Details
Grievance Management-Dashboard

Feedback

Recruitment-Dashboard

Recruitment

E-Tendering
Nb: e-Admission will be customized

System that addresses local conditions, local needs & constraints with
local support. Built by domain
experts with Global experience in Utilities Industry
Addresses the key challenges faced by Power Distributions
Revenue Assurance using Analytics
Uses locally available low cost Smartphones for data capture and spot
billing
Minimal IT Infrastructure required. Cloud hosted solution.
A laptop with Broadband connection is enough to get started
Very easy & simple to use, no specialised skills needed
All support, maintenance & upkeep managed by UDREAM team
UDREAM Key Differentiators

• Provide consulting to build an end-to-end IT roadmap for your
organization.
• Evaluate right technology solution for your organization.
• Build data analytics & mobility roadmap for your organization
• Evaluate right data analytics & mobility technology solution for your
organization.
• Implement our UDREAM data model as-is for your organization.
• UDREAM backend can be implemented at on organisation
• Use UDREAM data visualization tool to build your additional reports.
• Customize and implement UDREAM applications as a full or in part for you.
• Assist in creating, developing, coordinating, and implementing new ideas
and technologies
Offerings

About Us
• UDREAM platform is built to reduce aggregated technical & commercial
(AT&C) loss of a DISCOM in the cost effective way
• UDREAM core team is composed of 20 plus technical , R&D & utility
domain experienced professionals.
• The UDREAM team is also assisted by a 50plus strong data warehouse,
data mining, data visualization, mobility & cloud computing team. It also
well supported by 70 plus implementation team.
• UDREAM management team has combined 80 man years of energy utility
domain experience.
• The Core team has prior experience of working in utility team of Infosys,
TCS, Wipro, Southern California Edison, Arizona Power, NESCO & etc
• Have 4 serving customers directly or indirectly in areas of electricity utility.

NESCO Utilities
RUPL, Odisha, India
APIPL, Odisha, India
UDREAM Users
Rourkela Steel Plant

Rms using udream 1.2

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