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Repositioning of Product




                                   By:
                        Aneesh Kumar C

12/9/2008                                1
Need for Repositioning Brand
•   Changing customer needs
•   Growing Market competition
•   Meet customer requirements
•   Loss in companies sales
•   Stagnant product benefits
•   Emerging new technologies


12/9/2008                           2
• You have done the hard work for
  developing your product and now its time
  to act smartly….




12/9/2008                                    3
Four phased brand repositioning
• Phase I—Determining the Current Status
  of the Brand
• Phase II—What Does the Brand Stand for
  Today?
• Phase III—Developing the Brand
  Positioning Platforms: Where Can We
  Take It Tomorrow to Grow the Brand?
• Phase IV—Refining The Brand Positioning
  and Management Presentation
12/9/2008                               4
Adding few more to the leafs
• Functional base-
  Solving customer problems, Providing
  benefits to customer
• Symbolic base-
  Self image enhancement, Ego identification,
  Belongingness and social meaningfulness.
• Experiential- Provide sensory simulation,
  Provide cognitive simulation.

12/9/2008                                       5
Steps involved in repositioning
• Re-evaluating competing products
• Identifying the attributes, “Product Space”
• Collecting information from customer and feedbacks.
• Determine the share of mind of the product.
• Determining current location of product in “Product
  Space”
• Determine the target market’s
• Examine the position of the competing product, position
  of your product and the ideal vector.
• Select the optimum position.

12/9/2008                                                   6
“Product Spacing”
  What?
• It’s a geometric representation of
  customer/ consumer beliefs about current
  brands in a given product category.



• Product spacing is part of “market space”.

12/9/2008                                      7
Product spacing

                              D
    Comfort              C

                     A            B


                          Price

•     A, B ,C and D are various products/ brands in the
      market.

12/9/2008                                                 8
Customer/ Consumer Spacing

                            I
Comfort




                         Price

•     I indicates various Customer/ consumer preferences in
      the market for particular product

12/9/2008                                                     9
Market spacing

                    X                I
                            D
    Comfort             C

                    A            B


                         Price

•     Market spacing is the superposition of the two geometric spaces
      (i.e.-Product and customer/ consumer spacing)
•     X stands for our new brand/ product in the market
•     We have to meet I requirements and get as close as possible.

12/9/2008                                                               10
Evaluation of customer feedback
     after repositioning the brand
            Acceptability           10-point numerical    Thermometer
                                      10- Excellent              100
      Extremely acceptable (7)              9               90 Excellent
        Quite acceptable (6)                8             80 likely very well
       Slightly acceptable (5)              7             70 quite like well
    Neither one nor the other (4)           6            60 likely fairly well
       Slightly acceptable (3)              5               50 Indifferent
       Quite unacceptable (2)               4            40 not like very well
     Extremely unacceptable (1)             3             30 Not 'so' good
                                            2             20 Not like at all
                                          1 poor              10 terrible
                                                                   0

12/9/2008                                                                        11
Customer Feed back-Improving
            the brand
• Capitalize on the customer feedback
• Findings ways to fill the voids
• Match customer requirements.




12/9/2008                               12
Standing out in crowd……..




12/9/2008                           13
Thank you……




12/9/2008      14

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Product Repositioning

  • 1. Repositioning of Product By: Aneesh Kumar C 12/9/2008 1
  • 2. Need for Repositioning Brand • Changing customer needs • Growing Market competition • Meet customer requirements • Loss in companies sales • Stagnant product benefits • Emerging new technologies 12/9/2008 2
  • 3. • You have done the hard work for developing your product and now its time to act smartly…. 12/9/2008 3
  • 4. Four phased brand repositioning • Phase I—Determining the Current Status of the Brand • Phase II—What Does the Brand Stand for Today? • Phase III—Developing the Brand Positioning Platforms: Where Can We Take It Tomorrow to Grow the Brand? • Phase IV—Refining The Brand Positioning and Management Presentation 12/9/2008 4
  • 5. Adding few more to the leafs • Functional base- Solving customer problems, Providing benefits to customer • Symbolic base- Self image enhancement, Ego identification, Belongingness and social meaningfulness. • Experiential- Provide sensory simulation, Provide cognitive simulation. 12/9/2008 5
  • 6. Steps involved in repositioning • Re-evaluating competing products • Identifying the attributes, “Product Space” • Collecting information from customer and feedbacks. • Determine the share of mind of the product. • Determining current location of product in “Product Space” • Determine the target market’s • Examine the position of the competing product, position of your product and the ideal vector. • Select the optimum position. 12/9/2008 6
  • 7. “Product Spacing” What? • It’s a geometric representation of customer/ consumer beliefs about current brands in a given product category. • Product spacing is part of “market space”. 12/9/2008 7
  • 8. Product spacing D Comfort C A B Price • A, B ,C and D are various products/ brands in the market. 12/9/2008 8
  • 9. Customer/ Consumer Spacing I Comfort Price • I indicates various Customer/ consumer preferences in the market for particular product 12/9/2008 9
  • 10. Market spacing X I D Comfort C A B Price • Market spacing is the superposition of the two geometric spaces (i.e.-Product and customer/ consumer spacing) • X stands for our new brand/ product in the market • We have to meet I requirements and get as close as possible. 12/9/2008 10
  • 11. Evaluation of customer feedback after repositioning the brand Acceptability 10-point numerical Thermometer 10- Excellent 100 Extremely acceptable (7) 9 90 Excellent Quite acceptable (6) 8 80 likely very well Slightly acceptable (5) 7 70 quite like well Neither one nor the other (4) 6 60 likely fairly well Slightly acceptable (3) 5 50 Indifferent Quite unacceptable (2) 4 40 not like very well Extremely unacceptable (1) 3 30 Not 'so' good 2 20 Not like at all 1 poor 10 terrible 0 12/9/2008 11
  • 12. Customer Feed back-Improving the brand • Capitalize on the customer feedback • Findings ways to fill the voids • Match customer requirements. 12/9/2008 12
  • 13. Standing out in crowd…….. 12/9/2008 13