Cracking the ‘Business Process Outsourcing’ Code Main.pptx
NKEA: Greater KL / Klang Valley - Dato' Ahmad Suhaili Idrus
1. National Key Economic Area:
Greater Kuala Lumpur / Klang Valley
Dato’ Ahmad Suhaili Idrus
Director, Greater Kuala Lumpur / Klang Valley
2. NKEA Greater KL / KV Overview
Incremental GNI (2020)
RM billions
Oil, Gas &
131
Energy
Palm Oil &
125
Rubber
Financial
121
Services
Wholesale &
108
Retail
Touris
67
m
Business
59
Services
E&
53
E
C
36
CI
Healthcar
35
e
Educatio
34
n
Agricultur
29
e
Greater
394
KL/KV 1
1 Other NKEA GNI impact that directly contributes to Greater KL/KV’s GNI
1
3. Table of Contents
• Overview of Greater KL/KV
• EPP#1: MNC Attraction InvestKL
• EPP#2: Talent Attraction Talent Corporation
• EPP#3: High Speed Rail Land Public Transport Commission (SPAD)
• EPP#4: Mass Rapid Transit MRT Corporation
• EPP#5: River of Life KL City Town Hall (DBKL)
• EPP#6: Greener Kuala Lumpur KL City Town Hall (DBKL)
• EPP#7: Iconic Places KL City Town Hall (DBKL)
• EPP#8: Pedestrian Walkway KL City Town Hall (DBKL)
• EPP#9: Solid Waste Management National Solid Waste Management Department
(JPSPN)
• BO#1: Vitalizing Putrajaya Putrajaya Corporation
• BO#3: Sewerage Non-River Sewerage Services Department (JPP)
2
4. Greater KL/KV’s aspiration:
20-20 by 2020
Top 20
Top 20
most livable
cities in the
world
& economic city in
the world
2010 population:
5.7 million
Area: 2900 sq km
3
5. URBANISATION IS A DRIVER FOR GNI GROWTH
As countries like Malaysia transition into a service-based economy, large and
urbanised cities become more critical, with their concentration of infrastructure, talent
and economic inter-relationships that support the economic transformation.
4
6. 10 INITIATIVES WERE PRIORITISED AND 5 WITH HIGHEST
POTENTIAL GNI IMPACT SELECTED
CATEGORY DESCRIPTION
Greater KL
• Attract 100 world’s top MNCs
1
as a magnet • Attract high-skilled immigration
2
Greater KL • Connect to Singapore with High-Speed Rail
connect
• Build MRT: An integrated urban rail system
• Rejuvenate the River of Life
Greater KL
3 new places • Create a greener KL
• Establish iconic places
Greater KL • Pedestrian network
4 enhanced
services • Solid Waste Management
• Basic services: Water, sewerage and electricity
5
7. NKEA Greater KL / KV Impact to GNI by 2020
2020 GNI contribution 258.0 652.4
RM billions 198.6 394.4
30.2 5.7 0.2 195.8
159.7
Magnet Connect New Enhanced Total EPPs Other1 Total GNI 2009 GNI 2020 GNI
Places services Impact
1 Other NKEA GNI impact (including baseline growth, business opportunities and multiplier impacts)
that directly contributes to Greater KL/KV’s GNI 6
8. Table of Contents
• Overview of Greater KL/KV
• EPP#1: MNC Attraction InvestKL
• EPP#2: Talent Attraction Talent Corporation
• EPP#3: High Speed Rail Land Public Transport Commission (SPAD)
• EPP#4: Mass Rapid Transit MRT Corporation
• EPP#5: River of Life KL City Town Hall (DBKL)
• EPP#6: Greener Kuala Lumpur KL City Town Hall (DBKL)
• EPP#7: Iconic Places KL City Town Hall (DBKL)
• EPP#8: Pedestrian Walkway KL City Town Hall (DBKL)
• EPP#9: Solid Waste Management National Solid Waste Management Department
(JPSPN)
• BO#1: Vitalizing Putrajaya Putrajaya Corporation
• BO#3: Sewerage Non-River Sewerage Services Department (JPP)
7
9. EPP 1: MNC ATTRACTION
VISION: Attract 100 MNCs to establish regional HQ in Greater KL
CURRENT SITUATION IDENTIFIED PROBLEMS
▪ There are currently ~1,600 foreign ▪ Lack of focus on “anchor tenants” (i.e. major
MNCs), which generate large GNI and
companies in Greater KL – this lags employment impact
behind Singapore (~6,100) and ▪ No agency focused on specifically promoting
Shanghai (~17,000) Greater KL
▪ Value proposition lags behind Singapore and
Hong Kong in attracting MNCs
PROPOSED SOLUTIONS AND BIG IDEAS Estimated incremental annual GNI impact in 2020
▪ Deliver the most competitive incentive package to
attract MNC HQ
Main drivers:
▪ Set up Invest KL to focus on attracting MNCs HQ to
Greater KL, and facilitate the approval and relocation RM ▪ Revenue and employment
process ~40 bln generated by MNCs, which
▪ Fully leverage Greater KL’s other initiatives to establish regional HQ and
communicate an integrated Greater KL value operations in GKL
proposition to potential targets
10. 2011 HIGHLIGHTS
NEW INITIATIVES BY InvestKL TO ENHANCE MALAYSIA’S POSITION IN
MNC ATTRACTION
Invest KL
Key Enablers
Sector Intellectual
Incentives Talent Program
Liberalization Property
Cohesive Incentive Budget 2012 announced Working with Talent Corp IP blueprint, consisting of
Blueprint for Malaysia – a by the PM included to define and implement all elements of IP
comprehensive ‘menu’ of liberalization of 17 a program to position protection, is being
existing incentives and subsectors. Malaysia as a Regional drafted.
qualifying criteria. Talent Centre (Malaysia’s
Subsector liberalization Talent Blueprint)
will have a significant
impact on MNC attraction
(i.e. Engineering
subsector – registration of
foreign engineers).
11. 2011 PERFORMANCE
2011
Targets Achieved
6 471
Employment
MNCs Secured Generated
InvestKL’s success in attracting 6 MNCs in 2011 has been a combination of:
• Incentives: Identified applicable incentives based on qualifying services.
• Talent: Talent ‘incentives’ through Talent Database and Talent Up Scaling Training
grants. 10
12. Table of Contents
• Overview of Greater KL/KV
• EPP#1: MNC Attraction InvestKL
• EPP#2: Talent Attraction Talent Corporation
• EPP#3: High Speed Rail Land Public Transport Commission (SPAD)
• EPP#4: Mass Rapid Transit MRT Corporation
• EPP#5: River of Life KL City Town Hall (DBKL)
• EPP#6: Greener Kuala Lumpur KL City Town Hall (DBKL)
• EPP#7: Iconic Places KL City Town Hall (DBKL)
• EPP#8: Pedestrian Walkway KL City Town Hall (DBKL)
• EPP#9: Solid Waste Management National Solid Waste Management
Department (JPSPN)
• BO#1: Vitalizing Putrajaya Putrajaya Corporation
• BO#3: Sewerage Non-River Sewerage Services Department (JPP)
11
13. EPP 2: TALENT ATTRACTION
MISSION: To do what it takes to meet the talent needs
of Malaysia's economic transformation
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14. 2011 HIGHLIGHTS
Areas of Focus in 2011 Based on Needs
Malaysian Malaysians in Foreigners in
Foreigners abroad
diaspora Malaysia Malaysia
• Leaders • Opportunity seekers
Insight into • Professionals within • Mid-career professional from dev'd countries
• MNC leaders
talent issues NKEA sectors network • Foreign professionals in
• Experience seekers from
• Gen Y Malaysia
emerging countries
1 3 Scholarship Mgmt 6
Immigration
Policy Returning Expert (Permanent Resident, Residence Pass &
initiatives Programme Employment Permit)
2 4 Up-skilling 7 Promotion of M'sia as work destination
Public-
Networking and
Private
Outreach 5 Leadership Devt.
Partnership
8 NKEA Sectoral Working Groups
13
15. EPP 2: TALENT ATTRACTION
What did we do to achieve the target?
• TalentCorp was set up in December 2010
• Detailed talent attraction programmes were identified to enable and facilitate foreign
immigration and domestic migration and the return of members of the Malaysian
Diaspora.
• TalentCorp also reached out to JPA scholars from abroad and from local institutions for
the Talent Acceleration in Public Service (TAPS) and Scholarship Talent Attraction and
Retention (STAR) Programmes.
How we did it?
• Developing immigration policy measures to facilitate entry and retention of foreign
talent
- Residence Pass (RP)
- Employment Permit (EP)
14
16. Table of Contents
• Overview of Greater KL/KV
• EPP#1: MNC Attraction InvestKL
• EPP#2: Talent Attraction Talent Corporation
• EPP#3: High Speed Rail Land Public Transport Commission (SPAD)
• EPP#4: Mass Rapid Transit MRT Corporation
• EPP#5: River of Life KL City Town Hall (DBKL)
• EPP#6: Greener Kuala Lumpur KL City Town Hall (DBKL)
• EPP#7: Iconic Places KL City Town Hall (DBKL)
• EPP#8: Pedestrian Walkway KL City Town Hall (DBKL)
• EPP#9: Solid Waste Management National Solid Waste Management Department
(JPSPN)
• BO#1: Vitalizing Putrajaya Putrajaya Corporation
• BO#3: Sewerage Non-River Sewerage Services Department (JPP)
15
17. EPP 3: HIGH SPEED RAIL
A HIGH SPEED RAIL SYSTEM COULD PROVIDE BOTH NON-STOP SERVICES
FROM KL TO SINGAPORE AS WELL AS INTERCITY SERVICES…
To Bangkok, China
Phase 2 and beyond Average speeds of
▪ Greater KL to P. Pinang
350 to 450 kmph
Pulau Pinang
▪ P. Pinang to Bangkok and
China
Ipoh
Potentially
reducing travel
KL City Centre
Phase 1 time by 2 – 2½
Kuala Lumpur International Airport hours compared to
▪ Greater KL to Singapore fastest alternative
Seremban
▪ Potential intercity stops in
N. Sembilan, Melaka and making daily travel
Ayer Keroh, Melaka
Johor between KL and
Singapore possible
Muar
Batu Pahat
Iskandar Region
Johor Bahru
Singapore
16
18. 2011 PERFORMANCE
• Detailed Feasibility Study is expected to complete in Q3 2012.
• Land acquisition across four states and managing Singapore
Government expectations from this project will be a challenge.
The Greater KL –
Singapore route is
within the ‘sweet
KL spot’ for high
speed rail travel
between 300 and
500 km
SINGAPORE
17
19. Table of Contents
• Overview of Greater KL/KV
• EPP#1: MNC Attraction InvestKL
• EPP#2: Talent Attraction Talent Corporation
• EPP#3: High Speed Rail Land Public Transport Commission (SPAD)
• EPP#4: Mass Rapid Transit MRT Corporation
• EPP#5: River of Life KL City Town Hall (DBKL)
• EPP#6: Greener Kuala Lumpur KL City Town Hall (DBKL)
• EPP#7: Iconic Places KL City Town Hall (DBKL)
• EPP#8: Pedestrian Walkway KL City Town Hall (DBKL)
• EPP#9: Solid Waste Management National Solid Waste Management Department
(JPSPN)
• BO#1: Vitalizing Putrajaya Putrajaya Corporation
• BO#3: Sewerage Non-River Sewerage Services Department (JPP)
18
20. EPP 4: MASS RAPID TRANSIT
Greater KL/KV will be
congested by 2020
Significant increase in rail
capacity will be required to
support a 50% public
transport modal share by
2020
19
21. EPP 4: MASS RAPID TRANSIT
THE MRT PROJECT WILL CONTRIBUTE GREATER KL’S GNI ASPIRATIONS
WITH MASSIVE SPILLOVER IMPACTS
Direct contribution Total effect including spillover
130,000 RM 3 - 4 billion p.a. RM 8 - 12 billion
Largest from 2.5 – 3.5 x
Employment created Direct GNI contribution
infrastructure multiplier impact from
during construction from construction and
project in Malaysia operations from 2011 to construction
2020
1.2 million RM 0.3 billion p.a.
Appreciation of sq ft of commercial increase in gross
property value and residential development value
development
280 million RM 23.7 billion p.a.
Unleashing
productivity Annually person In time savings
hours saved in worker
of workers productivity Incremental GNI Impact
RM 24 bln p.a.
In 2020 20
22. 2011 HIGHLIGHTS
Line Features:
Length: 51km;
9.5 Underground,
41.5 Elevated
Stations: 8 Underground, 27 Elevated
4 Interchange:
Sungai Buloh (KTM Komuter)
Stations Pasar Seni (Kelana Jaya LRT)
Maluri (Ampang LRT)
Kajang (KTM Komuter)
Park and Ride: 13 Stations
Travel time End to End: 90 mins
Catchment: 1.2million people
• Constructions began : July 2011
• Expected Completion of Project : 2017 Daily ridership (2020): 400 000 people
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23. Table of Contents
• Overview of Greater KL/KV
• EPP#1: MNC Attraction InvestKL
• EPP#2: Talent Attraction Talent Corporation
• EPP#3: High Speed Rail Land Public Transport Commission (SPAD)
• EPP#4: Mass Rapid Transit MRT Corporation
• EPP#5: River of Life KL City Town Hall (DBKL)
• EPP#6: Greener Kuala Lumpur KL City Town Hall (DBKL)
• EPP#7: Iconic Places KL City Town Hall (DBKL)
• EPP#8: Pedestrian Walkway KL City Town Hall (DBKL)
• EPP#9: Solid Waste Management National Solid Waste Management Department
(JPSPN)
• BO#1: Vitalizing Putrajaya Putrajaya Corporation
• BO#3: Sewerage Non-River Sewerage Services Department (JPP)
22
24. EPP 5: RIVER OF LIFE
Transforming Klang River into a vibrant and liveable waterfront
with high economic value
River River River
Cleaning Beautification Development
• Clean and improve the • Masterplanning and •Cleaning and beautification
110km stretch along the beautification works will be works will spur economic
Klang River basin from carried out along a 10.7km investments into the areas
current Class III-V to Class stretch along the Klang and immediately surrounding the
IIB by 2020 Gombak river corridor river corridor
•Covers the municipal areas •Significant landmarks in the •Potential government land
of: area include Dataran will be identified and
-Selayang (MPS) Merdeka, Bangunan Sultan tendered out to private
-Ampang Jaya (MPAJ) Abdul Samad and Masjid developers through
-Kuala Lumpur (DBKL) Jamek competitive bidding
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26. 2011 HIGHLIGHTS
River Beautification Activity
River of Life International Masterplanning Competition
The Prime Minister of Malaysia viewing the
participants’ masterplans
Winning Masterplan by AECOM
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27. Table of Contents
• Overview of Greater KL/KV
• EPP#1: MNC Attraction InvestKL
• EPP#2: Talent Attraction Talent Corporation
• EPP#3: High Speed Rail Land Public Transport Commission (SPAD)
• EPP#4: Mass Rapid Transit MRT Corporation
• EPP#5: River of Life KL City Town Hall (DBKL)
• EPP#6: Greener Kuala Lumpur KL City Town Hall (DBKL)
• EPP#7: Iconic Places KL City Town Hall (DBKL)
• EPP#8: Pedestrian Walkway KL City Town Hall (DBKL)
• EPP#9: Solid Waste Management National Solid Waste Management Department
(JPSPN)
• BO#3: Sewerage Non-River Sewerage Services Department (JPP)
• Summary
26
28. EPP 6: GREENER KUALA LUMPUR
Increase green
density
▪ Increase density of existing green space
▪ Green rooftops of existing buildings
▪ Build “vertical garden”, where trees and
plants are in vertical landscape to reduce
Promote green space occupation Interconnecting
redevelopment parks and increasing
park usage
▪ Design “green ▪ Connect multiple parks
development1” for major with green trails to
redevelopments create “one park”
▪ Redevelop government ▪ Designate and
land into green areas promote park space
▪ Incentivize and reclaim key for public events (e.g.,
spots for green concert, performances)
development
▪ Ensure privatized land from
UKAS adheres the “green
development” design
27
29. 2011 HIGHLIGHTS
Initiative Activity 2011 Impact
• Planting of large ▪ Total trees planted in Kuala
shaded trees Lumpur is 31,447 trees
1 Increase green
1
density • Large trees are of ▪ Potential shaded areas by
diameter of more than the large trees amounts to
2 inches to ensure more than 700,000 sq feet
sustainability
Trees Planted in Air Panas
Alstonia Angustifolia
Diameter: 5cm-8cm
Jalan Yaacob Latif, Cheras 28
30. Table of Contents
• Overview of Greater KL/KV
• EPP#1: MNC Attraction InvestKL
• EPP#2: Talent Attraction Talent Corporation
• EPP#3: High Speed Rail Land Public Transport Commission (SPAD)
• EPP#4: Mass Rapid Transit MRT Corporation
• EPP#5: River of Life KL City Town Hall (DBKL)
• EPP#6: Greener Kuala Lumpur KL City Town Hall (DBKL)
• EPP#7: Iconic Places KL City Town Hall (DBKL)
• EPP#8: Pedestrian Walkway KL City Town Hall (DBKL)
• EPP#9: Solid Waste Management National Solid Waste Management Department
(JPSPN)
• BO#1: Vitalizing Putrajaya Putrajaya Corporation
• BO#3: Sewerage Non-River Sewerage Services Department (JPP)
31
31. EPP 8: PEDESTRIAN WALKWAY
KL’s pedestrian network needs significant improvement
Proposed pedestrian network
Towards a comprehensive pedestrian network
Priority walkways ~2km
▪ Phase 1 (Berjaya Time Square to Pavilion)
▪ Phase 2a (Jalan Perak / Pavilion to Crowne Plaza,
to be approved)
▪ Phase 2b (Jalan P. Ramlee / Jalan Sultan Ismail to
Jalan Pinang, to be approved)
Comprehensive Plan ~42km
▪ Major spine (~3km)
▪ Primary route (~14km)
– High pedestrian traffic between major
Comprehensive plan / Long term
locations and transit nodes
Major Spine – ~3-5 years to complete construction
Primary Route
Secondary Route (1st Wave) ▪ Secondary route
Secondary Route (2nd Wave)
Riverfront Walkway Priority walkway (length, construction period) – First wave (~9km)
Heritage Trail
Pedestrian Priority Zone2
DBKL (~2 km, Oct-Sep 2011)
SPNB (~2 km, Jun-Dec 2010)
– Second wave (~16km)
LRT Stations Petronas (~0.5 km, Apr-Feb 2011)
32
32. 2011 HIGHLIGHTS
Activity 2011 Impact
Upgrade 4 km of 4 km of Pedestrian Network
Pedestrian Network to upgraded to Safe City Concept
Safe City Concept
Green barrier and improved walkway
opposite Menara DBKL 1
33
33. 2011 HIGHLIGHTS
Activity 2011 Impact
Upgrade 6 km of 6 km of Pedestrian Network
Pedestrian Network to upgraded to Barrier Free
Barrier Free Concept Concept
Lamp post, traffic lights and signages have been
removed/shifted, with green space set out in
front of RHB Bank
34
34. NKEA GKL/KV – Opportunities for the Construction Sector
Direct Construction Opportunities
Construction / Job Opportunities from EPPs within GKL/KV
Connectivity
• MRT and High Speed Rail – Many work packages available
New Areas / Re-generation of Existing Areas
• River of Life – the cleaning, beautification and development processes come
in many work packages
• Iconic places – new buildings/development earmarked as tourist attraction
for example Malaysia Truly Asia Centre, Warisan Merdeka Building
• New development townships – Pudu Jail redevelopment, Bandar
Malaysia, RRI Sg Buloh, KLIFD
• Preservation of heritage buildings/sites – requires specialised
construction works
Basic Services
• Solid Waste Management, Water Services and Sewerage Service –
construction of new plants, increase and improve services network/pipelines
• Infrastructure – roads, bridges, flyovers/interchange
35
35. NKEA GKL/KV – Opportunities for the Construction Sector
Indirect Construction Opportunities
Other than direct construction opportunities, EPPs will spur growth in property development which brings about
construction job opportunities
Connectivity
• MRT and High Speed Rail - development /re-generation of buildings
within the surrounding areas and along the rail corridors
New Areas / Re-generation of Existing Areas
• River of Life – once river is cleaned and beautified, more development
projects will be inevitable as these prime lands are set for high-end
properties
• Iconic places – boost tourism industry hence increase demand for
hotels/budget
accommodation, arts and culture centres, preservation of heritage buildings
etc.
Attractions
• MNC Attraction – Large Corporations/Multi-National Companies’ relocation
• Talent Attraction – Human capital growth
)
36
36. Major Concerns Relating to the Construction Industry
With construction being the Enabler for other economic sectors, the areas of concern are:
Manpower requirements
• Are we training enough professionals / skilled workers to fulfill the
construction needs in the future?
R&D and Latest Construction Know-How
• Is the industry doing enough to promote innovative ideas /
methods?
Environmental concerns
• Construction is one of the largest contributors to CO2 emissions. Is
green technology adequately applied to promote sustainability and
address concerns like availability of raw materials and resources in
the future?
• Recycling of C&D waste in itself generates new business
opportunities for this sector.
37