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Christopher Bishop
Strategic Partner
Future Workplace
NYU Stern
November 21, 2013
improvising careers:
the 21st
century work paradigm
1
Agenda
• Why me?
• Socio-cultural perspective
• Secret formula
2
AGE
YEAR
1970 1980 20091990 2000
Graduated
from
Bennington
McKendree
Spring
Jingle
producer
Web
producer
Business
Strategist
Comms
Specialist
20
30
40
50
60
Consultant
70
?
3
NYC
session
musician
AGE
YEAR
1970 1980 20091990 2000
Graduated
from
Bennington
McKendree
Spring
Jingle
producer
Web
producer
Business
Strategist
Comms
Specialist
20
30
40
50
60
Consultant
70
?
4
NYC
session
musician
5
AGE
YEAR
1970 1980 20091990 2000
Graduated
from
Bennington
McKendree
Spring
NYC
session
musician
Jingle
producer
Web
producer
Business
Strategist
Comms
Specialist
20
30
40
50
60
Academia
70
?
6
7
AGE
YEAR
1970 1980 20091990 2000
Graduated
from
Bennington
McKendree
Spring
Jingle
producer
Web
producer
Business
Strategist
Comms
Specialist
20
30
40
50
60
Consultant
70
?
8
NYC
session
musician
9
AGE
YEAR
1970 1980 20091990 2000
Graduated
from
Bennington
McKendree
Spring
Jingle
producer
Web
producer
Business
Strategist
Comms
Specialist
20
30
40
50
60
Consultant
70
?
10
NYC
session
musician
11
AGE
YEAR
1970 1980 20091990 2000
Graduated
from
Bennington
McKendree
Spring
Jingle
producer
Web
producer
Business
Strategist
Comms
Specialist
20
30
40
50
60
Consultant
70
?
12
NYC
session
musician
13
AGE
YEAR
1970 1980 20091990 2000
Graduated
from
Bennington
McKendree
Spring
Jingle
producer
Web
producer
Business
Strategist
Comms
Specialist
20
30
40
50
60
Consultant
70
?
14
NYC
session
musician
15
16
17
Five historical cycles …
Invention
Innovation
The Industrial
Revolution
Age of Steam
and Railways
Age of Steel, Electricity
Heavy Engineering
Age of Oil, Automobiles
and Mass Production
Age of Information and
Telecommunications
Frenzy Synergy
Deployment
Maturity
Panic
1797
Depression
1893
Crash
1929
Dot.com
Collapse
2000
• Formation of Mfg. industry
• Repeal of Corn Laws opening
trade
• Joint stock companies
• Industry exploits economies
of scale
Current period of
Adoption
• Separation of savings,
investment banks
• FDIC, SEC
• Build-out of Interstate
highways
• IMF, World Bank, BIS
1
2
3
4
5
Source: “Technological Revolutions and Financial Capital”, Carlota Perez, 2002
Panic
1847
1771
1829
1875
1908
1971
1873
1920
1974
1829
Crash
Increasing technology advancements
foster decentralization
18
Increasing
decentralization
makes motivation,
creativity and
flexibility more
important than ever
19
Workers are not being rewarded for carrying out
orders, but for figuring out what needs to be
done…who needs to be on the team, doing
it…and then doing it again
20
U.S. Department of
Labor predicts that
todays’ learners will
have ?? jobs…
21
U.S. Department of
Labor predicts that
todays’ learners will
have 10-14 jobs…and
by age 38!
22
•Social network manager
•Mobile and cloud software engineers
•Sustainable energy technician
•3D printer operator
•iPad app developer
Many of today's top in-demand jobs did not exist a few years ago!
23
Estimates are 85% of the jobs you will be
doing haven’t been invented yet…24
You’ll be using technology that doesn’t exist …
25
To solve problems we don’t yet
know are problems.
26
•Creative problem-solving
•Comfortable with ambiguity
•Passionate
•Self-directed
•Resilient
•Able to learn, unlearn, relearn
•Work across disciplines
•Global perspective
To be successful…
27
Changes driven by technology…
will create new careers in every discipline!
28
Medicine…
29
Transportation…
30
Education…
31
Entertainment…
32
Government…
Energy…
Finance…
Global community = global workforce
33
Social recruiting
34
Siemens: Tumblr for global recruitment campaign
• Campaign uses Tumblr to identify the "brightest minds" in regions
around the world while driving interest in the company
• Positions working at the company as a "cutting-edge career
opportunity for the managers of tomorrow"35
• Specialty retailer of children’s merchandise in
North America
• Enables job seekers to apply using LinkedIn
app their mobile phones
36
37
Secret Formula
1) Antenna
• what you want to do
• what is happening in the world
2) Voice - defining and assessing your own brand
3) Mesh - finding people with similar interests
38
1) Antenna
• Monitor the world
• Focus on your own
skills, needs
• Map the two against
each other
• Trust your instincts
• Chase the maelstrom
• Follow your bliss
39
1) Antenna - activity
External
•Elite newspapers
• WSJ, NY Times, Financial Times
•MIT Tech Review
•BBC World Service
•Futurist authors
•Wired
•Huff Post
40
Internal
•Self assessment – likes, dislikes, talents, challenges
•Trending – how has this changed
•Ask friends, family, professors
2) Voice
•Essence of who you are
•What makes you unique
•Everything you say & do
•Establishes your expertise
41
2) Voice - activity
42
• Write down your 5 most valuable
characteristics - ad for “you”
• How would you then market yourself - what
makes you unique?
• Remember that your voice is represented by
everything you do
•It’s not what you know, it’s who you know
•Lifelong job
•Strangers with expertise
•Share your perspective
•Use the tools!
3) Mesh
43
3) Mesh - activity
• First dissect your network: who do you know based on what?
• Find people who can help you directly and can also connect
you with others: “Getting the job is the job”
• Send intro emails, make calls, ask someone to introduce you
• Use the tools: Facebook, Twitter, LinkedIn, Google+, YouTube
• Find groups discussing topics you like and join in
• Try to add at least 2-3 people a week to your network
44
What’s next?
• Go forth
• Have fun
• Change the world
• Keep me posted
45
christopherbishop123@gmail.com
http://twitter.com/chrisbishop
http://www.christopherbishop.net
http://www.linkedin.com/in/christopherbishop123
THANKS!
46

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Improvising Careers in the 21st Century

  • 1. Christopher Bishop Strategic Partner Future Workplace NYU Stern November 21, 2013 improvising careers: the 21st century work paradigm 1
  • 2. Agenda • Why me? • Socio-cultural perspective • Secret formula 2
  • 3. AGE YEAR 1970 1980 20091990 2000 Graduated from Bennington McKendree Spring Jingle producer Web producer Business Strategist Comms Specialist 20 30 40 50 60 Consultant 70 ? 3 NYC session musician
  • 4. AGE YEAR 1970 1980 20091990 2000 Graduated from Bennington McKendree Spring Jingle producer Web producer Business Strategist Comms Specialist 20 30 40 50 60 Consultant 70 ? 4 NYC session musician
  • 5. 5
  • 6. AGE YEAR 1970 1980 20091990 2000 Graduated from Bennington McKendree Spring NYC session musician Jingle producer Web producer Business Strategist Comms Specialist 20 30 40 50 60 Academia 70 ? 6
  • 7. 7
  • 8. AGE YEAR 1970 1980 20091990 2000 Graduated from Bennington McKendree Spring Jingle producer Web producer Business Strategist Comms Specialist 20 30 40 50 60 Consultant 70 ? 8 NYC session musician
  • 9. 9
  • 10. AGE YEAR 1970 1980 20091990 2000 Graduated from Bennington McKendree Spring Jingle producer Web producer Business Strategist Comms Specialist 20 30 40 50 60 Consultant 70 ? 10 NYC session musician
  • 11. 11
  • 12. AGE YEAR 1970 1980 20091990 2000 Graduated from Bennington McKendree Spring Jingle producer Web producer Business Strategist Comms Specialist 20 30 40 50 60 Consultant 70 ? 12 NYC session musician
  • 13. 13
  • 14. AGE YEAR 1970 1980 20091990 2000 Graduated from Bennington McKendree Spring Jingle producer Web producer Business Strategist Comms Specialist 20 30 40 50 60 Consultant 70 ? 14 NYC session musician
  • 15. 15
  • 16. 16
  • 17. 17 Five historical cycles … Invention Innovation The Industrial Revolution Age of Steam and Railways Age of Steel, Electricity Heavy Engineering Age of Oil, Automobiles and Mass Production Age of Information and Telecommunications Frenzy Synergy Deployment Maturity Panic 1797 Depression 1893 Crash 1929 Dot.com Collapse 2000 • Formation of Mfg. industry • Repeal of Corn Laws opening trade • Joint stock companies • Industry exploits economies of scale Current period of Adoption • Separation of savings, investment banks • FDIC, SEC • Build-out of Interstate highways • IMF, World Bank, BIS 1 2 3 4 5 Source: “Technological Revolutions and Financial Capital”, Carlota Perez, 2002 Panic 1847 1771 1829 1875 1908 1971 1873 1920 1974 1829 Crash
  • 20. Workers are not being rewarded for carrying out orders, but for figuring out what needs to be done…who needs to be on the team, doing it…and then doing it again 20
  • 21. U.S. Department of Labor predicts that todays’ learners will have ?? jobs… 21
  • 22. U.S. Department of Labor predicts that todays’ learners will have 10-14 jobs…and by age 38! 22
  • 23. •Social network manager •Mobile and cloud software engineers •Sustainable energy technician •3D printer operator •iPad app developer Many of today's top in-demand jobs did not exist a few years ago! 23
  • 24. Estimates are 85% of the jobs you will be doing haven’t been invented yet…24
  • 25. You’ll be using technology that doesn’t exist … 25
  • 26. To solve problems we don’t yet know are problems. 26
  • 27. •Creative problem-solving •Comfortable with ambiguity •Passionate •Self-directed •Resilient •Able to learn, unlearn, relearn •Work across disciplines •Global perspective To be successful… 27
  • 28. Changes driven by technology… will create new careers in every discipline! 28
  • 33. Global community = global workforce 33
  • 35. Siemens: Tumblr for global recruitment campaign • Campaign uses Tumblr to identify the "brightest minds" in regions around the world while driving interest in the company • Positions working at the company as a "cutting-edge career opportunity for the managers of tomorrow"35
  • 36. • Specialty retailer of children’s merchandise in North America • Enables job seekers to apply using LinkedIn app their mobile phones 36
  • 37. 37
  • 38. Secret Formula 1) Antenna • what you want to do • what is happening in the world 2) Voice - defining and assessing your own brand 3) Mesh - finding people with similar interests 38
  • 39. 1) Antenna • Monitor the world • Focus on your own skills, needs • Map the two against each other • Trust your instincts • Chase the maelstrom • Follow your bliss 39
  • 40. 1) Antenna - activity External •Elite newspapers • WSJ, NY Times, Financial Times •MIT Tech Review •BBC World Service •Futurist authors •Wired •Huff Post 40 Internal •Self assessment – likes, dislikes, talents, challenges •Trending – how has this changed •Ask friends, family, professors
  • 41. 2) Voice •Essence of who you are •What makes you unique •Everything you say & do •Establishes your expertise 41
  • 42. 2) Voice - activity 42 • Write down your 5 most valuable characteristics - ad for “you” • How would you then market yourself - what makes you unique? • Remember that your voice is represented by everything you do
  • 43. •It’s not what you know, it’s who you know •Lifelong job •Strangers with expertise •Share your perspective •Use the tools! 3) Mesh 43
  • 44. 3) Mesh - activity • First dissect your network: who do you know based on what? • Find people who can help you directly and can also connect you with others: “Getting the job is the job” • Send intro emails, make calls, ask someone to introduce you • Use the tools: Facebook, Twitter, LinkedIn, Google+, YouTube • Find groups discussing topics you like and join in • Try to add at least 2-3 people a week to your network 44
  • 45. What’s next? • Go forth • Have fun • Change the world • Keep me posted 45

Editor's Notes

  1. My name is Christopher Bishop. I am a currently working as a consultant at a firm called Future Workplace. I am delighted to be here. Let me give you a sense of what I am going to speak about this morning…
  2. Why me? Multiple careers over 35 years Share a perspective on where we are in the arc of history Talk about my secret formula to help you be successful in the global borderless workplace
  3. Kind of the poster child for 21st century work model Graduated with a BA in German literature-minored in music – translated five short stories into English by eccentric post WW II German authors Took 16th century poetry, dance classes, jazz, played in two symphonies, did gigs with my rock band at ski resorts
  4. Let's talk about McKendree Spring…
  5. 6 months after graduating, I got a gig with McKendree Spring. 6 months after that I was touring England and Germany. Toured all over the US and many gigs in Canada. Recorded three albums – one at the Manor, Oxford England, Electric Ladyland- (Hendrix’s studio on 8th St in New York) and Bearsville in Woodstock, where the Band, Bob Dylan and Todd Rundgren among other made records…when the band broke up I moved to New York City REINVENTION
  6. Became a freelance musician in New York…
  7. Moved to NYC in 1976 and worked as a freelance musician –played in dozens if not hundreds of bands over 16 years – Robert Palmer, Chuck Berry, Bo Diddley, Skunk Baxter styles ranging from country to rock to punk to R&B to jazz to subbing on Broadway in the pit for CATS PICTURES – clockwise from top left: with Peter O'Toole on the set of a TV movie called *Svengali*, on a rooftop on Chambers St. in NYC in 1981 with Baird Hersey (class of 73) pop-rock band, with the Robert Palmer band outside the Copenhagen airport (summer 1981), cover of the live album I did in London with Robert Palmer - 1980 MOVE TO JINGLES_REINVENTION
  8. Then…the jingle business…
  9. Got tired of being on the road – asked friends: "what do you do to sleep in your own bed at night?" Jingles! Wrote music for radio and TV commercials using a Synclavier – state of the art (at the time) digital musical instrument – sang and played bass on the first Kit Kat jingle Gimme A Break MOVE TO COMPUTERS - REINVENTION
  10. Leaping over the digital divide to become a web producer…
  11. REINVENTION – MOVE TO WEB Worked at several seminal interactive agencies in New York – CKS Partners, Eagle River Interactive, i3 Media – made the transition by learning, reading, talking to people Met a woman on the train who worked at IBM (network) – invited me to interview at IBM. Much to my surprise, IBM hired me in 1998 to be an account manager in their Corporate Internet Programs division!
  12. Over the course 15 years at IBM I had many different jobs…
  13. REINVENTION – VARIOUS ROLES Hired as an Account Manager in Corporate Internet Programs in 1998, have worked in Web production, business strategy development, and communications Social media, virtual worlds, use of collaboration tools
  14. Over the past 15 years at IBM I have had many different jobs…Web account manager, strategy consultant, communications specialist, social media lead, virtual worlds event producer
  15. REINVENTION – move to HR consulting – in August 2013 I started working as a consultant at Future Workplace, advising HR execs on how to address the challenges and opportunities represented by the changing workplace paradigm
  16. When I graduated in 1972, there were no: no personal computers, no World Wide Web, no cell phones, no Facebook, no GPS, no DVDs’ also - no hybrid cars, no blogging, no texting, no Leet Speak, no cloning, no mapping the human genome, no space shuttle, no microloans, no wireless power, no black president,
  17. Every 40 – 60 years over the past three centuries, society has witnessed a great surge of business innovation sparked by technological advances which usher in a revolutionary new era. Each follows a predictable pattern of two distinct periods of 20-30 years. There have been five such surges in modern history according to Carlota Perez, who teaches at Cambridge University, wrote a very important book called "Technological Revolutions and Financial Capital," about how the world economy has developed. She found a consistent pattern in how these phases emerge, I’m going to spend a little time on this historical approach, to give you a sense of the basic logic, because the same pattern plays out time and again. We see this pattern around every major new technology. Something new emerges, and all of a sudden we need to go back and deal with some of the societal infrastructural issues. Then the technology can take off. In the late 1840s, investors poured money into new railways with little regard for where they were routed, how well they were designed or how many rail lines the market really needed. And there was no thought given to standards, so when two lines approached each other, they'd find their tracks didn't line up. - To some, this period is a much more boring affair. All the quick bucks have been made. The emphasis is no longer on raw technology but on how to apply and capitalize on it. Period of invention generates wholly new products, markets and industries and a new infrastructure to support its growth. Speculative capital inevitably leads to a bubble, an economic meltdown and a correction. Market adjusts, resulting in extended period of "deployment“ The same pattern occurred with steam railways in 1829; with steel, electricity, and heavy engineering in 1875; with oil, autos, and mass production in 1908; and right up to the present era, which she calls information and telecommunications, starting in 1971. that we're just starting the deployment phase of the information and telecommunications era, which will take perhaps 25 to 45 years to get really baked into our society.
  18. Data is everywhere and easy to find
  19. They don't teach that in B school — at least not yet. In fact, Rob Carter, chief information officer at FedEx, thinks the best training for anyone who wants to succeed in 10 years is the online game World of Warcraft. Carter says WoW, as its 10 million devotees worldwide call it, offers a peek into the workplace of the future. Each team faces a fast-paced, complicated series of obstacles called quests, and each player, via his online avatar, must contribute to resolving them or else lose his place on the team. The player who contributes most gets to lead the team — until someone else contributes more. The game, which many Gen Yers learned as teens, is intensely collaborative, constantly demanding and often surprising. "It takes exactly the same skill set people will need more of in the future to collaborate on work projects," says Carter. "The kids are already doing it."Read more: http://www.time.com/time/specials/packages/article/0,28804,1898024_1898023_1898086,00.html #ixzz1aCFsj5SM
  20. By 2019, Generation X — that relatively small cohort born from 1965 to 1978 — will have spent nearly two decades bumping up against a gray ceiling of boomers in senior decision-making jobs. But that will end. Janet Reid, managing partner at Global Lead, a consulting firm that advises companies like PepsiCo and Procter & Gamble, says, "In 2019, Gen X will finally be in charge. And they will make some big changes."Read more: http://www.time.com/time/specials/packages/article/0,28804,1898024_1898023_1898086,00.html #ixzz1aCF2d0sy "Paying your dues, moving up slowly and getting the corner office — that's going away. In 10 years, it will be gone," says Bruce Tulgan, head of the consulting firm Rainmaker Thinking, based in New Haven, Conn., and author of a new book about managing Gen Y called Not Everyone Gets a Trophy.Read more: http://www.time.com/time/specials/packages/article/0,28804,1898024_1898023_1898086,00.html #ixzz1aCFDrkIJ
  21. Globally interconnected - Data from embedded devices Driving new and evolving business models This rate of new job growth is growing exponentially
  22. This quote is attributed to Richard Riley, Secretary of Education in the Clinton administration
  23. To be successful, I have used the same skills across all of my careers…
  24. DaVinci – multi-armed robotic surgery tool Circuits on contact lenses Drugs delivered by nanomachines
  25. Urban foldable electric cars Privatized space program – delivering cargo to the ISS, space tourism, lunar tours
  26. Remote controlled robotic teachers Holographic and virtual reality learning content Artificial intelligence devices, DeepQA like IBM’s Watson
  27. After 3d TV? Voting on your iPhone Capturing energy from wave motion Walking through 3D renderings of financial data
  28. Once you are on the netwrok – you can work from anywhere. Tehcnology is making geography history – paraphrasing Cory Ondreka
  29. Companies are using social media to attract, recruit and retain employees
  30. Siemens used a campaign on Tumblr to identify potential managers
  31. Companies are allowing potential employees to apply for jobs on their smart phone using LinkedIn
  32. The companies no longer control the message – paid, owned and earned is the new model of communication. Glassdoor.com allows employees to rank and rate the company they work for and publish the results in a public forum.
  33. So this brings us right to the question of how are you going to be successful in this new borderless, global workplace paradigm? Through my secret formula ingredients – antenna, voice and mesh
  34. Be aware of trending ideally in all fields not just the one you are interested in It all connects in various ways, to varying degrees, but it all does Chase the maelstrom, find the chaos, seek out the mayhem
  35. Formerly the domain of movie stars, athletes and the occasional politician – but now it is everybody's business a *voice* (brand) is a promise, a perspective, a uniqueness that differentiates you from the rest of the pack Facebook, LinkedIn - write, compose, paint, draw, post! You are what you do and think and write Just as companies have a voice that is their brand you have a voice thatis your brand Need to always be thinking of it
  36. Analyze your voice and think about how you would create a TV or print ad for your skills and unique value prop
  37. I broke into the jingle business – 3x5 cards in a box written in pencil Critically important in a global integrated economy Facebook, Twitter, LinkedIn, MySpace, Plaxo, Xing, ACT, Google docs, other contact mgmt tools Note cards, yellow pads, whatever works Don’t get hung up on the tools – they will change. Learn and master the process.
  38. Who is in your network and why? Constantly build it