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Facilitation Basics
Listening Acknowledging Recognizing
Goals
Focus Efficiency Fairness Effectiveness
Unintentional… conversation stoppers, idea enders, momentum killers
No Won't  Can't Don’t But
Lesser known evil
Need Easy Fast Just Only
Value adding language
Also…   Additionally….  In addition to that… I would like to add to that...
Great thought! Is it possible that… That’s very interesting have you considered... Is it also possible that…
Body Language
Just say yes.  It feels good and works.
Validate and grow thoughts.
All of us are smarter than one of us.
Lean forward Arms open Head up Eye contact
The rules of facilitation Assign or volunteer to lead Clearly define topic or challenge 1 at a time No talking over each other All ideas are good ideas! Note all ideas Keep team on task  Validate & move forward
Results
All people speaking the same language All ideas explored Everyone participates
Brainstorming is a technology when used right. So are:  Language Pens Paper And diagrams

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Facilitation Basics

Editor's Notes

  1. Easy - particularly when you describe someone else's work