Chris Finlay

innovation design planning design thinking designthinking experience experience design university bethel art artists tools strategy business experience strategy leadership management facilitation health oncure clinic mayo analysis era thinking uber amazon loyalty incentives rewards loyalty program zappos rewards program marketing chris finlay value proposition human centered design toolkit business model innovation intangible assets lean start up brand asset brand product design creativity service design graphic design cx ux customer experience health care culture of innovation client management communication team work social media twitter crm relationships social graph social networking social customers innovaiton elderly aging care guide visualization visual data thought illustration centered healthcare dmdxd institute