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Christian Gericke
SVP ACROLINX
THE CONTENT QUALITY IMPERATIVE
3 Big Challenges Facing Every Marketing Team
Christian Gericke Acrolinx @cgericke
Content Marketing
Conference Cologne
The Content Quality
Imperative
Your Content
is Hurting
Your Brand
2014
Producing Enough Content 64%
Engaging Content 52%
Variety of Content 45%
Content Marketing
Conference Cologne
The Content Quality
Imperative
2015
Engaging Content 54%
Producing Content Consistently 50%
Measuring 49%
GLOBAL CONTENT IMPACT INDEX
 Original research project
 120 million words
 150,000 web pages
 340 companies
 31 countries
RETAIL
B2B TECH
FASHION
AUTOMOTIVE
BANKING
TELECOM
71.2
71.3
69.8
68.1
66.2
73.2
75
66
RETAIL
73.2
FASHION
71.3
B2B TECH
71.2
AUTOMOTIVE
68.1
BANKING
69.8
TELECOM
66.2
Bad Content
Ends the Buyer
Journey Fast
• Buyer Journey
• Marketing Budgets
• Our Processes
We’re looking at this the wrong way
• Buyer Journey
We think
it looks
like this
It’s really
like this
..or this
Andrew
Davis
Do You Believe
This?
Brochure
Glossy
Slick
Colorful
Reader-friendly
Sexy
Compelling
Manual
Plain
Dull
Black & White
Confusing
Dry
Boring
…then why do we still do this?
complexity = credibility
• Buyer Journey
• Marketing Budgets
• Our Processes
We’re looking at this the wrong way
• Buyer Journey
• Marketing Budgets
• Our Processes
We think
it looks
like this
Content
It’s really
like this
• Buyer Journey
• Marketing Budgets
• Our Processes
We’re looking at this the wrong way
• Buyer Journey
• Marketing Budgets
• Our Processes
We’ve focused
on marketing
automation
..and forgotten
what goes
in the box
We’re not doing the math right
What’s an acceptable opt-
out rate for email
marketing?
2%100,000 98,000
2%
twice
Per
month
100,000
61,578
Quality Content
At Scale
is Hard
What do you call it
when you do both
“in-house” and
“outsourced”
poorly?
Our software platform helps the world's
greatest brands
create amazing content:
on-brand, on-target and at scale.
Acrolinx is the only
software that can actually
“read” your content
and guide writers
to make it better.
Under the Hood
• 400+ man yrs R&D
• The most advanced
linguistic engine
• Evaluates thousands
of rules
65% increased efficiencies
75% decreased costs
150% improved
performance
On a visit to a Coca-Cola Co.
bottler in Pensacola, Fla., in
January, Chief Executive Muhtar
Kent pulled a small red paint
chip from his wallet and held it
up to a new delivery truck. The
truck might have looked Coke
red to the untrained eye, but it
was ever so slightly off in hue.
Our mission is to increase access to knowledge through humanitarian
translations
What we did in 2014:
33,000 donated hours
3,000 volunteer translators
111 language pairs
20 million+ speakers of 7 west African
languages
160 partner NPOs
20 community translators trained
first ever crisis relief translation network
translatorswithoutborders.org
Here are some of the ways the TWB RRT has been helping those affected by the
Nepal earthquake:
• Translated over 500 terms into Nepali, Newari and Hindi for search and rescue people
and for people monitoring messages coming from the affected populations.
• Translated approved and sanctioned Twitter messages which contain crucial information
about first aid and protection during and after an earthquake. These have been distributed
widely.
• Translated and distributed a comprehensive First Aid document, English to Nepali, and
‘after earthquake’ messaging and public service announcements from the Centers for
Disease Control.
•.translatorswithoutborders.org
Helping the world’s greatest brands
Speak With One Voice
@cgericke

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Content Marketing Barcamp Acrolinx, Cosca15 in Dieburg

Editor's Notes

  1. So what did we do? Most firms raced to create massive content factories using outsourced resources, freelancers and frankly, anyone with a computer, now became an author on behalf of the company. What was the impact?
  2. Good morning. What do you think about when you see these two images? Two of the most recognized brands in the world? Maybe some of you are thinking about your own experience with their products? But some of you, probably many of you are thinking that there is something wrong. That the logs are slightly offset and squished and that is not how these brands would want to be shown. There’s a part of every marketer that would say, this is not Apple, this is not Coke.
  3. In 2013, the biggest challenge for many firms was producing enough content.
  4. So what did we do? Most firms raced to create massive content factories using outsourced resources, freelancers and frankly, anyone with a computer, now became an author on behalf of the company. What was the impact?
  5. As Doug Kessler accurately predicted, we’re about to be hit with a deluge of crap
  6. The backlash was clear and in the most recent survey, quantity has been replaced by quality across every dimension of content marketing.
  7. Correlation Web traffic
  8. BING::Schlechte Grammatik beeinflusst Ranking
  9. Bad content will end the buyers journey Massive wall in front of the customer
  10. Andrew Davis buyer jo
  11. Content is affecting all disciplines By improving content you affect all disciplines
  12. Bad content is people turning away
  13. 1 year