SlideShare a Scribd company logo
1 of 12
Download to read offline
Charalampos Tsitlakidis
(Smart) City?
Strategy & Action Plan
 Smart Cities MoU with the City of Athens, the
City of Heraklion, GFOSS, NTUA and HAMAC
 Smart Cities road map for Local Government
 Standardization and semantics for Open data
 Participation in European Commission's
“Innovation Partnership on Smart Cities and
Communities”
 Urban Platform project
 Open Data
 Strategic partnership with OKFN
 Open Budget (real time data)
 Open data platform (CKAN)
 Thessaloniki is at the second place in the ranking of Greek
cities regarding the publishing of Open Data
 Communication campaign for the participation of all key
stakeholders in the city
Strategy & Action Plan
Strategy & Action Plan
 Innovative initiatives (crowdsourcing)
 Apps4Thessaloniki
(Citizen ideas and applications from developers of the city)
 220 ideas, 3.000 votes, 14 applications were developed
 Over 85.000 visits on the competition site
 Hackathess (Hackathon)
(applications from developers of the city within 36 hours)
 11 developer teams
 Innovative applications based on Municipality’s Open Data
 One start-up created
 Apps4Tourism
 Crowdfunding platform
Strategy & Action Plan
 eGovernment portal of the Municipality
(http://opengov.thessaloniki.gr)
 Holistic approach and presentation - Smart City
 eServices (applications, document search engine, environmental
conditions, online advocate)
 Interactive platform for the resolving of various issues
 Virtual mall
 SynTHESSI platform (volunteerism, citizen engagement)
 Users can vote for the quality of provided services
Short and medium term planning
 Proposal - Horizon2020 (Smart Cities call, lighthouse city)
 Humble Lamppost project (open data from multiple sensors)
 Decision theater for the Municipality
 City’s Dashboard
 Other funding opportunities and proposals
 ICT for Urban planning (H2020)
 Sustainable Mobility (H2020, CIVITAS)
 European Investment Bank (EIB), European Bank for
Reconstruction and Development (EBRD)
• Communications – as transmitter/receiver
points for WiFi communications (’LiFi’)
• Provide public WiFi services as a new city
infrastructure
• Public security, through use of CCTVs on
posts; control of light attenuation levels, etc
• Air quality monitoring
• Environmental management through CCTV
• Traffic control through using the post for
CCTVs or radar
• Parking controls through sensors on posts
• Noise pollution monitoring
• Reading smart meters of buildings from the
outside
Good practices
 Completed a survey regarding the quality of the
provided digital services
 Encompassing of the survey results in our planning
 Online voting and feedback for every new eService
 Scheduling to conduct similar surveys in a regular basis
Challenges
 Resistance to change
 Organizational silos, cross-sector synergies
 Digital divide, digital literacy
 Personal data and security
 Interoperability
 Legal framework
 Gain the trust of the public to our vision, build
an effective relationship between the two sides,
thru efficient and productive communication
channels
Cities as digital platforms challenges and opportunities in the municipality of thessaloniki

More Related Content

What's hot

7.сеул франческа бриа
7.сеул франческа бриа7.сеул франческа бриа
7.сеул франческа бриаIlya Vasilyev
 
Trento s perspective_of_digital_cities_isdc_2013_fioroni
Trento s perspective_of_digital_cities_isdc_2013_fioroniTrento s perspective_of_digital_cities_isdc_2013_fioroni
Trento s perspective_of_digital_cities_isdc_2013_fioroniGiacomo Fioroni
 
Open & Agile Smart Cities - contributions by EU projects
Open & Agile Smart Cities - contributions by EU projectsOpen & Agile Smart Cities - contributions by EU projects
Open & Agile Smart Cities - contributions by EU projectsOpen & Agile Smart Cities
 
Big data tools, techs & smart cities
Big data tools, techs & smart citiesBig data tools, techs & smart cities
Big data tools, techs & smart citiesFahimeh Tabatabaei
 
Open source, Agile Digital transformation BCN
Open source, Agile Digital transformation BCNOpen source, Agile Digital transformation BCN
Open source, Agile Digital transformation BCNFrancesca Bria
 
Teresa Capece
Teresa CapeceTeresa Capece
Teresa CapeceOECD CFE
 
Fair AI - democratic control over algorithms
Fair AI - democratic control over algorithmsFair AI - democratic control over algorithms
Fair AI - democratic control over algorithmsOpen & Agile Smart Cities
 
FIWARE Global Summit - Presentation of CEF – Purpose of Program, Digital Sing...
FIWARE Global Summit - Presentation of CEF – Purpose of Program, Digital Sing...FIWARE Global Summit - Presentation of CEF – Purpose of Program, Digital Sing...
FIWARE Global Summit - Presentation of CEF – Purpose of Program, Digital Sing...FIWARE
 
Future Mobility Day - URBANITE
Future Mobility Day - URBANITEFuture Mobility Day - URBANITE
Future Mobility Day - URBANITEURBANITEProject
 
Pauline Riordan Dublinked Smart Dublin Launch 8th March 16
Pauline Riordan Dublinked Smart Dublin Launch 8th March 16Pauline Riordan Dublinked Smart Dublin Launch 8th March 16
Pauline Riordan Dublinked Smart Dublin Launch 8th March 16Mainard Gallagher
 
How is Milan, the capital of fashion and design, becoming smart?
How is Milan, the capital of fashion and design, becoming smart?How is Milan, the capital of fashion and design, becoming smart?
How is Milan, the capital of fashion and design, becoming smart?Comarch
 
Smart City Algiers - Smart Cities Summit 2018 - Algiers
Smart City Algiers - Smart Cities Summit 2018 - AlgiersSmart City Algiers - Smart Cities Summit 2018 - Algiers
Smart City Algiers - Smart Cities Summit 2018 - AlgiersSmart Algiers
 
FIWARE Tech Summit - URBO - Map-based City Operational Dashboards Based
FIWARE Tech Summit - URBO - Map-based City Operational Dashboards BasedFIWARE Tech Summit - URBO - Map-based City Operational Dashboards Based
FIWARE Tech Summit - URBO - Map-based City Operational Dashboards BasedFIWARE
 
The Metamorphoses of Smart Cities - of Barcelona and Selangor
The Metamorphoses of Smart Cities - of Barcelona and SelangorThe Metamorphoses of Smart Cities - of Barcelona and Selangor
The Metamorphoses of Smart Cities - of Barcelona and Selangorsitecmy
 
Smart innovations for Sustainable Cities
Smart innovations for Sustainable CitiesSmart innovations for Sustainable Cities
Smart innovations for Sustainable CitiesComarch
 
FIWARE Tech Summit - City as a Platform Enabling the Data Economy
FIWARE Tech Summit - City as a Platform Enabling the Data Economy FIWARE Tech Summit - City as a Platform Enabling the Data Economy
FIWARE Tech Summit - City as a Platform Enabling the Data Economy FIWARE
 
Alexandre Parilusyan
Alexandre ParilusyanAlexandre Parilusyan
Alexandre ParilusyanLucia Garcia
 
FIWARE and the Open and Agile Smart Cities (OASC) initiative
FIWARE and the Open and Agile Smart Cities (OASC) initiativeFIWARE and the Open and Agile Smart Cities (OASC) initiative
FIWARE and the Open and Agile Smart Cities (OASC) initiativeJuanjo Hierro
 
Open Data policy implementations: Creating economic value
Open Data policy implementations: Creating economic valueOpen Data policy implementations: Creating economic value
Open Data policy implementations: Creating economic valueAngeles Navarro Rueda
 
NFC Voucher closing event - Birgit Morlion, Program Manager (IBBT)
NFC Voucher closing event - Birgit Morlion, Program Manager (IBBT)NFC Voucher closing event - Birgit Morlion, Program Manager (IBBT)
NFC Voucher closing event - Birgit Morlion, Program Manager (IBBT)imec.archive
 

What's hot (20)

7.сеул франческа бриа
7.сеул франческа бриа7.сеул франческа бриа
7.сеул франческа бриа
 
Trento s perspective_of_digital_cities_isdc_2013_fioroni
Trento s perspective_of_digital_cities_isdc_2013_fioroniTrento s perspective_of_digital_cities_isdc_2013_fioroni
Trento s perspective_of_digital_cities_isdc_2013_fioroni
 
Open & Agile Smart Cities - contributions by EU projects
Open & Agile Smart Cities - contributions by EU projectsOpen & Agile Smart Cities - contributions by EU projects
Open & Agile Smart Cities - contributions by EU projects
 
Big data tools, techs & smart cities
Big data tools, techs & smart citiesBig data tools, techs & smart cities
Big data tools, techs & smart cities
 
Open source, Agile Digital transformation BCN
Open source, Agile Digital transformation BCNOpen source, Agile Digital transformation BCN
Open source, Agile Digital transformation BCN
 
Teresa Capece
Teresa CapeceTeresa Capece
Teresa Capece
 
Fair AI - democratic control over algorithms
Fair AI - democratic control over algorithmsFair AI - democratic control over algorithms
Fair AI - democratic control over algorithms
 
FIWARE Global Summit - Presentation of CEF – Purpose of Program, Digital Sing...
FIWARE Global Summit - Presentation of CEF – Purpose of Program, Digital Sing...FIWARE Global Summit - Presentation of CEF – Purpose of Program, Digital Sing...
FIWARE Global Summit - Presentation of CEF – Purpose of Program, Digital Sing...
 
Future Mobility Day - URBANITE
Future Mobility Day - URBANITEFuture Mobility Day - URBANITE
Future Mobility Day - URBANITE
 
Pauline Riordan Dublinked Smart Dublin Launch 8th March 16
Pauline Riordan Dublinked Smart Dublin Launch 8th March 16Pauline Riordan Dublinked Smart Dublin Launch 8th March 16
Pauline Riordan Dublinked Smart Dublin Launch 8th March 16
 
How is Milan, the capital of fashion and design, becoming smart?
How is Milan, the capital of fashion and design, becoming smart?How is Milan, the capital of fashion and design, becoming smart?
How is Milan, the capital of fashion and design, becoming smart?
 
Smart City Algiers - Smart Cities Summit 2018 - Algiers
Smart City Algiers - Smart Cities Summit 2018 - AlgiersSmart City Algiers - Smart Cities Summit 2018 - Algiers
Smart City Algiers - Smart Cities Summit 2018 - Algiers
 
FIWARE Tech Summit - URBO - Map-based City Operational Dashboards Based
FIWARE Tech Summit - URBO - Map-based City Operational Dashboards BasedFIWARE Tech Summit - URBO - Map-based City Operational Dashboards Based
FIWARE Tech Summit - URBO - Map-based City Operational Dashboards Based
 
The Metamorphoses of Smart Cities - of Barcelona and Selangor
The Metamorphoses of Smart Cities - of Barcelona and SelangorThe Metamorphoses of Smart Cities - of Barcelona and Selangor
The Metamorphoses of Smart Cities - of Barcelona and Selangor
 
Smart innovations for Sustainable Cities
Smart innovations for Sustainable CitiesSmart innovations for Sustainable Cities
Smart innovations for Sustainable Cities
 
FIWARE Tech Summit - City as a Platform Enabling the Data Economy
FIWARE Tech Summit - City as a Platform Enabling the Data Economy FIWARE Tech Summit - City as a Platform Enabling the Data Economy
FIWARE Tech Summit - City as a Platform Enabling the Data Economy
 
Alexandre Parilusyan
Alexandre ParilusyanAlexandre Parilusyan
Alexandre Parilusyan
 
FIWARE and the Open and Agile Smart Cities (OASC) initiative
FIWARE and the Open and Agile Smart Cities (OASC) initiativeFIWARE and the Open and Agile Smart Cities (OASC) initiative
FIWARE and the Open and Agile Smart Cities (OASC) initiative
 
Open Data policy implementations: Creating economic value
Open Data policy implementations: Creating economic valueOpen Data policy implementations: Creating economic value
Open Data policy implementations: Creating economic value
 
NFC Voucher closing event - Birgit Morlion, Program Manager (IBBT)
NFC Voucher closing event - Birgit Morlion, Program Manager (IBBT)NFC Voucher closing event - Birgit Morlion, Program Manager (IBBT)
NFC Voucher closing event - Birgit Morlion, Program Manager (IBBT)
 

Viewers also liked

Χριστίνα Κακδέρη & Παναγιώτης Τσαρχόπουλος - Διακυβέρνηση ευφυών πόλεων. προς...
Χριστίνα Κακδέρη & Παναγιώτης Τσαρχόπουλος - Διακυβέρνηση ευφυών πόλεων. προς...Χριστίνα Κακδέρη & Παναγιώτης Τσαρχόπουλος - Διακυβέρνηση ευφυών πόλεων. προς...
Χριστίνα Κακδέρη & Παναγιώτης Τσαρχόπουλος - Διακυβέρνηση ευφυών πόλεων. προς...PolisConference
 
αστικές ταυτότητες και τοπική ανάπτυξη
αστικές ταυτότητες και τοπική ανάπτυξηαστικές ταυτότητες και τοπική ανάπτυξη
αστικές ταυτότητες και τοπική ανάπτυξηΚωστής Μοχιανάκης
 
Θεόδωρος Μεταξάς - Στρατηγικές ανάπτυξης: το Place marketing ως εργαλείο χωρι...
Θεόδωρος Μεταξάς - Στρατηγικές ανάπτυξης: το Place marketing ως εργαλείο χωρι...Θεόδωρος Μεταξάς - Στρατηγικές ανάπτυξης: το Place marketing ως εργαλείο χωρι...
Θεόδωρος Μεταξάς - Στρατηγικές ανάπτυξης: το Place marketing ως εργαλείο χωρι...PolisConference
 
Improving business processes and delivering better e-services - A guide for m...
Improving business processes and delivering better e-services - A guide for m...Improving business processes and delivering better e-services - A guide for m...
Improving business processes and delivering better e-services - A guide for m...Smart Cities Project
 
Business model generation for e-services design
Business model generation for e-services designBusiness model generation for e-services design
Business model generation for e-services designMaxim Arzumanyan
 
10 Tech & Design Trends for Nonprofits in 2015
10 Tech & Design Trends for Nonprofits in 201510 Tech & Design Trends for Nonprofits in 2015
10 Tech & Design Trends for Nonprofits in 2015TechSoup Canada
 
المعرفة الرقمية والمواطنة الرقمية
المعرفة الرقمية والمواطنة الرقمية  المعرفة الرقمية والمواطنة الرقمية
المعرفة الرقمية والمواطنة الرقمية Heyam hayek
 
The Making of a Digital Strategy
The Making of a Digital StrategyThe Making of a Digital Strategy
The Making of a Digital StrategyBill Rattner
 
Top Digital Transformation Trends and Priorities for 2016
Top Digital Transformation Trends and Priorities for 2016Top Digital Transformation Trends and Priorities for 2016
Top Digital Transformation Trends and Priorities for 2016Charlene Li
 
Managing your Digital Transformation
Managing your Digital TransformationManaging your Digital Transformation
Managing your Digital TransformationScopernia
 
70+ Digital Transformation Statistics
70+ Digital Transformation Statistics 70+ Digital Transformation Statistics
70+ Digital Transformation Statistics SantokuPartners
 
Digital Transformation in Governments
Digital Transformation in GovernmentsDigital Transformation in Governments
Digital Transformation in GovernmentsScopernia
 
Developing a Roadmap for Digital Transformation
Developing a Roadmap for Digital TransformationDeveloping a Roadmap for Digital Transformation
Developing a Roadmap for Digital TransformationJohn Sinke
 
Digital transformation in 50 soundbites
Digital transformation in 50 soundbitesDigital transformation in 50 soundbites
Digital transformation in 50 soundbitesJulie Dodd
 
Digital Transformation: What it is and how to get there
Digital Transformation: What it is and how to get thereDigital Transformation: What it is and how to get there
Digital Transformation: What it is and how to get thereEconsultancy
 

Viewers also liked (20)

Χριστίνα Κακδέρη & Παναγιώτης Τσαρχόπουλος - Διακυβέρνηση ευφυών πόλεων. προς...
Χριστίνα Κακδέρη & Παναγιώτης Τσαρχόπουλος - Διακυβέρνηση ευφυών πόλεων. προς...Χριστίνα Κακδέρη & Παναγιώτης Τσαρχόπουλος - Διακυβέρνηση ευφυών πόλεων. προς...
Χριστίνα Κακδέρη & Παναγιώτης Τσαρχόπουλος - Διακυβέρνηση ευφυών πόλεων. προς...
 
αστικές ταυτότητες και τοπική ανάπτυξη
αστικές ταυτότητες και τοπική ανάπτυξηαστικές ταυτότητες και τοπική ανάπτυξη
αστικές ταυτότητες και τοπική ανάπτυξη
 
Θεόδωρος Μεταξάς - Στρατηγικές ανάπτυξης: το Place marketing ως εργαλείο χωρι...
Θεόδωρος Μεταξάς - Στρατηγικές ανάπτυξης: το Place marketing ως εργαλείο χωρι...Θεόδωρος Μεταξάς - Στρατηγικές ανάπτυξης: το Place marketing ως εργαλείο χωρι...
Θεόδωρος Μεταξάς - Στρατηγικές ανάπτυξης: το Place marketing ως εργαλείο χωρι...
 
E city branding υψηλάντη
E city branding υψηλάντηE city branding υψηλάντη
E city branding υψηλάντη
 
Improving business processes and delivering better e-services - A guide for m...
Improving business processes and delivering better e-services - A guide for m...Improving business processes and delivering better e-services - A guide for m...
Improving business processes and delivering better e-services - A guide for m...
 
Business model generation for e-services design
Business model generation for e-services designBusiness model generation for e-services design
Business model generation for e-services design
 
10 Tech & Design Trends for Nonprofits in 2015
10 Tech & Design Trends for Nonprofits in 201510 Tech & Design Trends for Nonprofits in 2015
10 Tech & Design Trends for Nonprofits in 2015
 
المعرفة الرقمية والمواطنة الرقمية
المعرفة الرقمية والمواطنة الرقمية  المعرفة الرقمية والمواطنة الرقمية
المعرفة الرقمية والمواطنة الرقمية
 
The Making of a Digital Strategy
The Making of a Digital StrategyThe Making of a Digital Strategy
The Making of a Digital Strategy
 
Top Digital Transformation Trends and Priorities for 2016
Top Digital Transformation Trends and Priorities for 2016Top Digital Transformation Trends and Priorities for 2016
Top Digital Transformation Trends and Priorities for 2016
 
Building a Digital Transformation Roadmap
Building a Digital Transformation RoadmapBuilding a Digital Transformation Roadmap
Building a Digital Transformation Roadmap
 
Managing your Digital Transformation
Managing your Digital TransformationManaging your Digital Transformation
Managing your Digital Transformation
 
How to develop a digital strategy
How to develop a digital strategyHow to develop a digital strategy
How to develop a digital strategy
 
[Slides] Digital Transformation, with Brian Solis
[Slides] Digital Transformation, with Brian Solis[Slides] Digital Transformation, with Brian Solis
[Slides] Digital Transformation, with Brian Solis
 
Digital Business - Accenture
Digital Business - AccentureDigital Business - Accenture
Digital Business - Accenture
 
70+ Digital Transformation Statistics
70+ Digital Transformation Statistics 70+ Digital Transformation Statistics
70+ Digital Transformation Statistics
 
Digital Transformation in Governments
Digital Transformation in GovernmentsDigital Transformation in Governments
Digital Transformation in Governments
 
Developing a Roadmap for Digital Transformation
Developing a Roadmap for Digital TransformationDeveloping a Roadmap for Digital Transformation
Developing a Roadmap for Digital Transformation
 
Digital transformation in 50 soundbites
Digital transformation in 50 soundbitesDigital transformation in 50 soundbites
Digital transformation in 50 soundbites
 
Digital Transformation: What it is and how to get there
Digital Transformation: What it is and how to get thereDigital Transformation: What it is and how to get there
Digital Transformation: What it is and how to get there
 

Similar to Cities as digital platforms challenges and opportunities in the municipality of thessaloniki

Day 1 Session 1: Barcelona @ Selangor Smart City Intl Conference 2016
Day 1 Session 1: Barcelona @ Selangor Smart City Intl Conference 2016Day 1 Session 1: Barcelona @ Selangor Smart City Intl Conference 2016
Day 1 Session 1: Barcelona @ Selangor Smart City Intl Conference 2016sitecmy
 
Towards a "People-first" Smart City
Towards a "People-first" Smart CityTowards a "People-first" Smart City
Towards a "People-first" Smart CityCharles Mok
 
FIWARE Tech Summit - City Enabler - Changing the Way to Give Value to Your Da...
FIWARE Tech Summit - City Enabler - Changing the Way to Give Value to Your Da...FIWARE Tech Summit - City Enabler - Changing the Way to Give Value to Your Da...
FIWARE Tech Summit - City Enabler - Changing the Way to Give Value to Your Da...FIWARE
 
Rob Kitchin Smart Cities 08th March 2016 (Smart Dublin)
Rob Kitchin Smart Cities 08th March 2016 (Smart Dublin)Rob Kitchin Smart Cities 08th March 2016 (Smart Dublin)
Rob Kitchin Smart Cities 08th March 2016 (Smart Dublin)Mainard Gallagher
 
OASC Session ICT 2015
OASC Session ICT 2015OASC Session ICT 2015
OASC Session ICT 2015FIWARE
 
Region with smart citizen and smart business ecosystem
Region with smart citizen and smart business ecosystemRegion with smart citizen and smart business ecosystem
Region with smart citizen and smart business ecosystemKrakowski Park Technologiczny
 
A Taxonomy for Analysing Smart Cities Developments in Greece
A Taxonomy for Analysing Smart Cities Developments in GreeceA Taxonomy for Analysing Smart Cities Developments in Greece
A Taxonomy for Analysing Smart Cities Developments in GreeceCharalampos Alexopoulos
 
'Smart Cities'/'Open Data' event in Westminster on 13/11/14: EC/Olavi Luotone...
'Smart Cities'/'Open Data' event in Westminster on 13/11/14: EC/Olavi Luotone...'Smart Cities'/'Open Data' event in Westminster on 13/11/14: EC/Olavi Luotone...
'Smart Cities'/'Open Data' event in Westminster on 13/11/14: EC/Olavi Luotone...IanHallUK
 
Barcelona digital city plan - Putting technology at the service of people.
Barcelona digital city plan - Putting technology at the service of people.Barcelona digital city plan - Putting technology at the service of people.
Barcelona digital city plan - Putting technology at the service of people.Glenn Klith Andersen
 
Why cities invest in ICT & the EUROCITIES open data guidebook - George Niland...
Why cities invest in ICT & the EUROCITIES open data guidebook - George Niland...Why cities invest in ICT & the EUROCITIES open data guidebook - George Niland...
Why cities invest in ICT & the EUROCITIES open data guidebook - George Niland...European Network of Living Labs (ENoLL)
 
SMARTCITY –a hype or reality ?
SMARTCITY –a hype or reality ?SMARTCITY –a hype or reality ?
SMARTCITY –a hype or reality ?Panduit
 
Social Media Based Management Tools for Intelligent Cities
Social Media Based Management Tools  for Intelligent Cities Social Media Based Management Tools  for Intelligent Cities
Social Media Based Management Tools for Intelligent Cities Regional Science Academy
 
Smart City Strategy Platform innovation, data-driven applications and partici...
Smart City Strategy Platform innovation, data-driven applications and partici...Smart City Strategy Platform innovation, data-driven applications and partici...
Smart City Strategy Platform innovation, data-driven applications and partici...Robin Effing
 
How Smart are you? A self assessment framework for Digital Cities.
How Smart are you? A self assessment framework for Digital Cities.How Smart are you? A self assessment framework for Digital Cities.
How Smart are you? A self assessment framework for Digital Cities.Smart Cities Project
 
Meetup 31/5/2018 - Antwerpen zoekt werkende IoT services voor Europees projec...
Meetup 31/5/2018 - Antwerpen zoekt werkende IoT services voor Europees projec...Meetup 31/5/2018 - Antwerpen zoekt werkende IoT services voor Europees projec...
Meetup 31/5/2018 - Antwerpen zoekt werkende IoT services voor Europees projec...Digipolis Antwerpen
 
Towards a Joined-up Smart Cities Vision and Strategy for Europe - Data Days
Towards a Joined-up Smart Cities Vision and Strategy for Europe - Data DaysTowards a Joined-up Smart Cities Vision and Strategy for Europe - Data Days
Towards a Joined-up Smart Cities Vision and Strategy for Europe - Data DaysSarahBuelens
 
FIWARE MEXICO WorkShop 2016 - 3. FIWARE: Open APIs for Open Cities
FIWARE MEXICO WorkShop 2016 - 3. FIWARE: Open APIs for Open CitiesFIWARE MEXICO WorkShop 2016 - 3. FIWARE: Open APIs for Open Cities
FIWARE MEXICO WorkShop 2016 - 3. FIWARE: Open APIs for Open CitiesFIWARE Mexico
 

Similar to Cities as digital platforms challenges and opportunities in the municipality of thessaloniki (20)

Day 1 Session 1: Barcelona @ Selangor Smart City Intl Conference 2016
Day 1 Session 1: Barcelona @ Selangor Smart City Intl Conference 2016Day 1 Session 1: Barcelona @ Selangor Smart City Intl Conference 2016
Day 1 Session 1: Barcelona @ Selangor Smart City Intl Conference 2016
 
Towards a "People-first" Smart City
Towards a "People-first" Smart CityTowards a "People-first" Smart City
Towards a "People-first" Smart City
 
FIWARE Tech Summit - City Enabler - Changing the Way to Give Value to Your Da...
FIWARE Tech Summit - City Enabler - Changing the Way to Give Value to Your Da...FIWARE Tech Summit - City Enabler - Changing the Way to Give Value to Your Da...
FIWARE Tech Summit - City Enabler - Changing the Way to Give Value to Your Da...
 
Rob Kitchin Smart Cities 08th March 2016 (Smart Dublin)
Rob Kitchin Smart Cities 08th March 2016 (Smart Dublin)Rob Kitchin Smart Cities 08th March 2016 (Smart Dublin)
Rob Kitchin Smart Cities 08th March 2016 (Smart Dublin)
 
OASC Session ICT 2015
OASC Session ICT 2015OASC Session ICT 2015
OASC Session ICT 2015
 
Region with smart citizen and smart business ecosystem
Region with smart citizen and smart business ecosystemRegion with smart citizen and smart business ecosystem
Region with smart citizen and smart business ecosystem
 
A Taxonomy for Analysing Smart Cities Developments in Greece
A Taxonomy for Analysing Smart Cities Developments in GreeceA Taxonomy for Analysing Smart Cities Developments in Greece
A Taxonomy for Analysing Smart Cities Developments in Greece
 
'Smart Cities'/'Open Data' event in Westminster on 13/11/14: EC/Olavi Luotone...
'Smart Cities'/'Open Data' event in Westminster on 13/11/14: EC/Olavi Luotone...'Smart Cities'/'Open Data' event in Westminster on 13/11/14: EC/Olavi Luotone...
'Smart Cities'/'Open Data' event in Westminster on 13/11/14: EC/Olavi Luotone...
 
Building a City Dashboard
Building a City DashboardBuilding a City Dashboard
Building a City Dashboard
 
Barcelona digital city plan - Putting technology at the service of people.
Barcelona digital city plan - Putting technology at the service of people.Barcelona digital city plan - Putting technology at the service of people.
Barcelona digital city plan - Putting technology at the service of people.
 
Why cities invest in ICT & the EUROCITIES open data guidebook - George Niland...
Why cities invest in ICT & the EUROCITIES open data guidebook - George Niland...Why cities invest in ICT & the EUROCITIES open data guidebook - George Niland...
Why cities invest in ICT & the EUROCITIES open data guidebook - George Niland...
 
Model Smart City Barcelona
Model Smart City BarcelonaModel Smart City Barcelona
Model Smart City Barcelona
 
SMARTCITY –a hype or reality ?
SMARTCITY –a hype or reality ?SMARTCITY –a hype or reality ?
SMARTCITY –a hype or reality ?
 
2019 04-08 oasc-martin_brynskov
2019 04-08 oasc-martin_brynskov2019 04-08 oasc-martin_brynskov
2019 04-08 oasc-martin_brynskov
 
Social Media Based Management Tools for Intelligent Cities
Social Media Based Management Tools  for Intelligent Cities Social Media Based Management Tools  for Intelligent Cities
Social Media Based Management Tools for Intelligent Cities
 
Smart City Strategy Platform innovation, data-driven applications and partici...
Smart City Strategy Platform innovation, data-driven applications and partici...Smart City Strategy Platform innovation, data-driven applications and partici...
Smart City Strategy Platform innovation, data-driven applications and partici...
 
How Smart are you? A self assessment framework for Digital Cities.
How Smart are you? A self assessment framework for Digital Cities.How Smart are you? A self assessment framework for Digital Cities.
How Smart are you? A self assessment framework for Digital Cities.
 
Meetup 31/5/2018 - Antwerpen zoekt werkende IoT services voor Europees projec...
Meetup 31/5/2018 - Antwerpen zoekt werkende IoT services voor Europees projec...Meetup 31/5/2018 - Antwerpen zoekt werkende IoT services voor Europees projec...
Meetup 31/5/2018 - Antwerpen zoekt werkende IoT services voor Europees projec...
 
Towards a Joined-up Smart Cities Vision and Strategy for Europe - Data Days
Towards a Joined-up Smart Cities Vision and Strategy for Europe - Data DaysTowards a Joined-up Smart Cities Vision and Strategy for Europe - Data Days
Towards a Joined-up Smart Cities Vision and Strategy for Europe - Data Days
 
FIWARE MEXICO WorkShop 2016 - 3. FIWARE: Open APIs for Open Cities
FIWARE MEXICO WorkShop 2016 - 3. FIWARE: Open APIs for Open CitiesFIWARE MEXICO WorkShop 2016 - 3. FIWARE: Open APIs for Open Cities
FIWARE MEXICO WorkShop 2016 - 3. FIWARE: Open APIs for Open Cities
 

More from citybrandinggr

Hiking tourism paths of greece
Hiking tourism paths of greeceHiking tourism paths of greece
Hiking tourism paths of greececitybrandinggr
 
Experiential creative tourism , Zouni Georgia
Experiential creative tourism , Zouni GeorgiaExperiential creative tourism , Zouni Georgia
Experiential creative tourism , Zouni Georgiacitybrandinggr
 
Digital marketing hersonissos_εεδε
Digital marketing hersonissos_εεδεDigital marketing hersonissos_εεδε
Digital marketing hersonissos_εεδεcitybrandinggr
 
Kozani kentro diadosis_texnologias
Kozani kentro diadosis_texnologiasKozani kentro diadosis_texnologias
Kozani kentro diadosis_texnologiascitybrandinggr
 
η σημερινή-πραγματικότητα-και-σύγχρονες-τάσεις-τπε-στην-τοπική-αυτοδιοίκηση
η σημερινή-πραγματικότητα-και-σύγχρονες-τάσεις-τπε-στην-τοπική-αυτοδιοίκησηη σημερινή-πραγματικότητα-και-σύγχρονες-τάσεις-τπε-στην-τοπική-αυτοδιοίκηση
η σημερινή-πραγματικότητα-και-σύγχρονες-τάσεις-τπε-στην-τοπική-αυτοδιοίκησηcitybrandinggr
 
Ragousis Stathis .Pptx
Ragousis Stathis .PptxRagousis Stathis .Pptx
Ragousis Stathis .Pptxcitybrandinggr
 
Barcelona smart-city ( Julia Lopez i Ventura,KEDE conference Larisa 2014 )
Barcelona smart-city ( Julia Lopez i Ventura,KEDE conference Larisa 2014 )Barcelona smart-city ( Julia Lopez i Ventura,KEDE conference Larisa 2014 )
Barcelona smart-city ( Julia Lopez i Ventura,KEDE conference Larisa 2014 )citybrandinggr
 
Prof deffner , taftotites &ν citybranding
Prof deffner , taftotites &ν citybranding Prof deffner , taftotites &ν citybranding
Prof deffner , taftotites &ν citybranding citybrandinggr
 

More from citybrandinggr (11)

Hiking tourism paths of greece
Hiking tourism paths of greeceHiking tourism paths of greece
Hiking tourism paths of greece
 
Experiential creative tourism , Zouni Georgia
Experiential creative tourism , Zouni GeorgiaExperiential creative tourism , Zouni Georgia
Experiential creative tourism , Zouni Georgia
 
Gkekas
GkekasGkekas
Gkekas
 
Giannis goupios
Giannis goupiosGiannis goupios
Giannis goupios
 
Digital marketing hersonissos_εεδε
Digital marketing hersonissos_εεδεDigital marketing hersonissos_εεδε
Digital marketing hersonissos_εεδε
 
Kozani kentro diadosis_texnologias
Kozani kentro diadosis_texnologiasKozani kentro diadosis_texnologias
Kozani kentro diadosis_texnologias
 
η σημερινή-πραγματικότητα-και-σύγχρονες-τάσεις-τπε-στην-τοπική-αυτοδιοίκηση
η σημερινή-πραγματικότητα-και-σύγχρονες-τάσεις-τπε-στην-τοπική-αυτοδιοίκησηη σημερινή-πραγματικότητα-και-σύγχρονες-τάσεις-τπε-στην-τοπική-αυτοδιοίκηση
η σημερινή-πραγματικότητα-και-σύγχρονες-τάσεις-τπε-στην-τοπική-αυτοδιοίκηση
 
R gkekas larissa kede
R gkekas larissa kedeR gkekas larissa kede
R gkekas larissa kede
 
Ragousis Stathis .Pptx
Ragousis Stathis .PptxRagousis Stathis .Pptx
Ragousis Stathis .Pptx
 
Barcelona smart-city ( Julia Lopez i Ventura,KEDE conference Larisa 2014 )
Barcelona smart-city ( Julia Lopez i Ventura,KEDE conference Larisa 2014 )Barcelona smart-city ( Julia Lopez i Ventura,KEDE conference Larisa 2014 )
Barcelona smart-city ( Julia Lopez i Ventura,KEDE conference Larisa 2014 )
 
Prof deffner , taftotites &ν citybranding
Prof deffner , taftotites &ν citybranding Prof deffner , taftotites &ν citybranding
Prof deffner , taftotites &ν citybranding
 

Recently uploaded

2024: The FAR, Federal Acquisition Regulations - Part 26
2024: The FAR, Federal Acquisition Regulations - Part 262024: The FAR, Federal Acquisition Regulations - Part 26
2024: The FAR, Federal Acquisition Regulations - Part 26JSchaus & Associates
 
this is for educational purposes related
this is for educational purposes relatedthis is for educational purposes related
this is for educational purposes relatedAldrinBalibol1
 
Stop throwing your old clothes and start donating
Stop throwing your old clothes and start donatingStop throwing your old clothes and start donating
Stop throwing your old clothes and start donatingSERUDS INDIA
 
call girls in sector 22 Gurgaon 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in sector 22 Gurgaon  🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in sector 22 Gurgaon  🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in sector 22 Gurgaon 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️saminamagar
 
call girls in Vasant Kunj DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Vasant Kunj DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in Vasant Kunj DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Vasant Kunj DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️saminamagar
 
call girls in Mayapuri DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Mayapuri DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in Mayapuri DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Mayapuri DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️saminamagar
 
call girls in moti bagh DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in moti bagh DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in moti bagh DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in moti bagh DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️saminamagar
 
Start Donating your Old Clothes to Poor People
Start Donating your Old Clothes to Poor PeopleStart Donating your Old Clothes to Poor People
Start Donating your Old Clothes to Poor PeopleSERUDS INDIA
 
call girls in West Patel Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service ...
call girls in West Patel Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service ...call girls in West Patel Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service ...
call girls in West Patel Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service ...saminamagar
 
Professional Conduct and ethics lecture.pptx
Professional Conduct and ethics lecture.pptxProfessional Conduct and ethics lecture.pptx
Professional Conduct and ethics lecture.pptxjennysansano2
 
productionpost-productiondiary-240320114322-5004daf6.pptx
productionpost-productiondiary-240320114322-5004daf6.pptxproductionpost-productiondiary-240320114322-5004daf6.pptx
productionpost-productiondiary-240320114322-5004daf6.pptxHenryBriggs2
 
Jewish Efforts to Influence American Immigration Policy in the Years Before t...
Jewish Efforts to Influence American Immigration Policy in the Years Before t...Jewish Efforts to Influence American Immigration Policy in the Years Before t...
Jewish Efforts to Influence American Immigration Policy in the Years Before t...yalehistoricalreview
 
Swachh Bharat Abhiyan: Transforming India Towards a Cleaner Future
Swachh Bharat Abhiyan: Transforming India Towards a Cleaner FutureSwachh Bharat Abhiyan: Transforming India Towards a Cleaner Future
Swachh Bharat Abhiyan: Transforming India Towards a Cleaner FutureAnkitRaj274827
 
RPT ENGLISH YEAR 2 (SK) 2024-2025 by RozayusAcademy.docx
RPT ENGLISH YEAR 2 (SK) 2024-2025 by RozayusAcademy.docxRPT ENGLISH YEAR 2 (SK) 2024-2025 by RozayusAcademy.docx
RPT ENGLISH YEAR 2 (SK) 2024-2025 by RozayusAcademy.docxg63394294
 
How to design healthy team dynamics to deliver successful digital projects.pptx
How to design healthy team dynamics to deliver successful digital projects.pptxHow to design healthy team dynamics to deliver successful digital projects.pptx
How to design healthy team dynamics to deliver successful digital projects.pptxTechSoupConnectLondo
 
PEO AVRIL POUR LA COMMUNE D'ORGERUS INFO
PEO AVRIL POUR LA COMMUNE D'ORGERUS INFOPEO AVRIL POUR LA COMMUNE D'ORGERUS INFO
PEO AVRIL POUR LA COMMUNE D'ORGERUS INFOMAIRIEORGERUS
 
Angels_EDProgrammes & Services 2024.pptx
Angels_EDProgrammes & Services 2024.pptxAngels_EDProgrammes & Services 2024.pptx
Angels_EDProgrammes & Services 2024.pptxLizelle Coombs
 
办理约克大学毕业证成绩单|购买加拿大文凭证书
办理约克大学毕业证成绩单|购买加拿大文凭证书办理约克大学毕业证成绩单|购买加拿大文凭证书
办理约克大学毕业证成绩单|购买加拿大文凭证书zdzoqco
 
Monastic-Supremacy-in-the-Philippines-_20240328_092725_0000.pdf
Monastic-Supremacy-in-the-Philippines-_20240328_092725_0000.pdfMonastic-Supremacy-in-the-Philippines-_20240328_092725_0000.pdf
Monastic-Supremacy-in-the-Philippines-_20240328_092725_0000.pdfCharlynTorres1
 
In credit? Assessing where Universal Credit’s long rollout has left the benef...
In credit? Assessing where Universal Credit’s long rollout has left the benef...In credit? Assessing where Universal Credit’s long rollout has left the benef...
In credit? Assessing where Universal Credit’s long rollout has left the benef...ResolutionFoundation
 

Recently uploaded (20)

2024: The FAR, Federal Acquisition Regulations - Part 26
2024: The FAR, Federal Acquisition Regulations - Part 262024: The FAR, Federal Acquisition Regulations - Part 26
2024: The FAR, Federal Acquisition Regulations - Part 26
 
this is for educational purposes related
this is for educational purposes relatedthis is for educational purposes related
this is for educational purposes related
 
Stop throwing your old clothes and start donating
Stop throwing your old clothes and start donatingStop throwing your old clothes and start donating
Stop throwing your old clothes and start donating
 
call girls in sector 22 Gurgaon 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in sector 22 Gurgaon  🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in sector 22 Gurgaon  🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in sector 22 Gurgaon 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
 
call girls in Vasant Kunj DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Vasant Kunj DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in Vasant Kunj DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Vasant Kunj DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
 
call girls in Mayapuri DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Mayapuri DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in Mayapuri DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in Mayapuri DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
 
call girls in moti bagh DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in moti bagh DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️call girls in moti bagh DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
call girls in moti bagh DELHI 🔝 >༒9540349809 🔝 genuine Escort Service 🔝✔️✔️
 
Start Donating your Old Clothes to Poor People
Start Donating your Old Clothes to Poor PeopleStart Donating your Old Clothes to Poor People
Start Donating your Old Clothes to Poor People
 
call girls in West Patel Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service ...
call girls in West Patel Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service ...call girls in West Patel Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service ...
call girls in West Patel Nagar DELHI 🔝 >༒9540349809 🔝 genuine Escort Service ...
 
Professional Conduct and ethics lecture.pptx
Professional Conduct and ethics lecture.pptxProfessional Conduct and ethics lecture.pptx
Professional Conduct and ethics lecture.pptx
 
productionpost-productiondiary-240320114322-5004daf6.pptx
productionpost-productiondiary-240320114322-5004daf6.pptxproductionpost-productiondiary-240320114322-5004daf6.pptx
productionpost-productiondiary-240320114322-5004daf6.pptx
 
Jewish Efforts to Influence American Immigration Policy in the Years Before t...
Jewish Efforts to Influence American Immigration Policy in the Years Before t...Jewish Efforts to Influence American Immigration Policy in the Years Before t...
Jewish Efforts to Influence American Immigration Policy in the Years Before t...
 
Swachh Bharat Abhiyan: Transforming India Towards a Cleaner Future
Swachh Bharat Abhiyan: Transforming India Towards a Cleaner FutureSwachh Bharat Abhiyan: Transforming India Towards a Cleaner Future
Swachh Bharat Abhiyan: Transforming India Towards a Cleaner Future
 
RPT ENGLISH YEAR 2 (SK) 2024-2025 by RozayusAcademy.docx
RPT ENGLISH YEAR 2 (SK) 2024-2025 by RozayusAcademy.docxRPT ENGLISH YEAR 2 (SK) 2024-2025 by RozayusAcademy.docx
RPT ENGLISH YEAR 2 (SK) 2024-2025 by RozayusAcademy.docx
 
How to design healthy team dynamics to deliver successful digital projects.pptx
How to design healthy team dynamics to deliver successful digital projects.pptxHow to design healthy team dynamics to deliver successful digital projects.pptx
How to design healthy team dynamics to deliver successful digital projects.pptx
 
PEO AVRIL POUR LA COMMUNE D'ORGERUS INFO
PEO AVRIL POUR LA COMMUNE D'ORGERUS INFOPEO AVRIL POUR LA COMMUNE D'ORGERUS INFO
PEO AVRIL POUR LA COMMUNE D'ORGERUS INFO
 
Angels_EDProgrammes & Services 2024.pptx
Angels_EDProgrammes & Services 2024.pptxAngels_EDProgrammes & Services 2024.pptx
Angels_EDProgrammes & Services 2024.pptx
 
办理约克大学毕业证成绩单|购买加拿大文凭证书
办理约克大学毕业证成绩单|购买加拿大文凭证书办理约克大学毕业证成绩单|购买加拿大文凭证书
办理约克大学毕业证成绩单|购买加拿大文凭证书
 
Monastic-Supremacy-in-the-Philippines-_20240328_092725_0000.pdf
Monastic-Supremacy-in-the-Philippines-_20240328_092725_0000.pdfMonastic-Supremacy-in-the-Philippines-_20240328_092725_0000.pdf
Monastic-Supremacy-in-the-Philippines-_20240328_092725_0000.pdf
 
In credit? Assessing where Universal Credit’s long rollout has left the benef...
In credit? Assessing where Universal Credit’s long rollout has left the benef...In credit? Assessing where Universal Credit’s long rollout has left the benef...
In credit? Assessing where Universal Credit’s long rollout has left the benef...
 

Cities as digital platforms challenges and opportunities in the municipality of thessaloniki

  • 3. Strategy & Action Plan  Smart Cities MoU with the City of Athens, the City of Heraklion, GFOSS, NTUA and HAMAC  Smart Cities road map for Local Government  Standardization and semantics for Open data  Participation in European Commission's “Innovation Partnership on Smart Cities and Communities”  Urban Platform project
  • 4.  Open Data  Strategic partnership with OKFN  Open Budget (real time data)  Open data platform (CKAN)  Thessaloniki is at the second place in the ranking of Greek cities regarding the publishing of Open Data  Communication campaign for the participation of all key stakeholders in the city Strategy & Action Plan
  • 5.
  • 6. Strategy & Action Plan  Innovative initiatives (crowdsourcing)  Apps4Thessaloniki (Citizen ideas and applications from developers of the city)  220 ideas, 3.000 votes, 14 applications were developed  Over 85.000 visits on the competition site  Hackathess (Hackathon) (applications from developers of the city within 36 hours)  11 developer teams  Innovative applications based on Municipality’s Open Data  One start-up created  Apps4Tourism  Crowdfunding platform
  • 7. Strategy & Action Plan  eGovernment portal of the Municipality (http://opengov.thessaloniki.gr)  Holistic approach and presentation - Smart City  eServices (applications, document search engine, environmental conditions, online advocate)  Interactive platform for the resolving of various issues  Virtual mall  SynTHESSI platform (volunteerism, citizen engagement)  Users can vote for the quality of provided services
  • 8. Short and medium term planning  Proposal - Horizon2020 (Smart Cities call, lighthouse city)  Humble Lamppost project (open data from multiple sensors)  Decision theater for the Municipality  City’s Dashboard  Other funding opportunities and proposals  ICT for Urban planning (H2020)  Sustainable Mobility (H2020, CIVITAS)  European Investment Bank (EIB), European Bank for Reconstruction and Development (EBRD)
  • 9. • Communications – as transmitter/receiver points for WiFi communications (’LiFi’) • Provide public WiFi services as a new city infrastructure • Public security, through use of CCTVs on posts; control of light attenuation levels, etc • Air quality monitoring • Environmental management through CCTV • Traffic control through using the post for CCTVs or radar • Parking controls through sensors on posts • Noise pollution monitoring • Reading smart meters of buildings from the outside
  • 10. Good practices  Completed a survey regarding the quality of the provided digital services  Encompassing of the survey results in our planning  Online voting and feedback for every new eService  Scheduling to conduct similar surveys in a regular basis
  • 11. Challenges  Resistance to change  Organizational silos, cross-sector synergies  Digital divide, digital literacy  Personal data and security  Interoperability  Legal framework  Gain the trust of the public to our vision, build an effective relationship between the two sides, thru efficient and productive communication channels