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Building a Sales Pipeline
CHRISTINA TUBB
WORK BAE, A DIVISION OF PRISTINER LLC
https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using
Disclaimer
Disclaimer for Pristiner LLC and affiliated sites and brands, including Work Bae.
We are doing our best to prepare the content of this site and associated materials. However,
Pristiner LLC cannot warranty the expressions and suggestions of the contents, as well as its
accuracy. In addition, to the extent permitted by the law, Pristiner LLC shall not be responsible for
any losses and/or damages due to the usage of the information on our website.
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The links contained on our website and files may lead to external sites, which are provided for
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This document may include forward-thinking plans. We make no guarantee as to their accuracy.
See our full disclaimers at: https://app.termly.io/document/disclaimer/bd459261-3a73-4980-ba29-
ad7fda679a53
“
”
People will forget what you said,
people will forget what you did,
but people will never forget how
you made them feel
MAYA ANGELOU
The ultimate “feelings” pitch
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Your Goals & Experiences
What is your natural sales profile?
How does your organization sell successfully today?
What talents can you leverage within the
organization?
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Sales Profiles
Academic
Conceptual Consultant Maestro
ClassicAthlete
Source: Bespoke Talent
Take the test!
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Building a Predictable
Pipeline
EVERYTHING STARTS WITH SALES: THE COMPANY WILL MAKE HIRING AND
INVESTMENT DECISIONS BASED ON THEIR PIPELINE OF BUSINESS, SO IT IS IMPORTANT
TO HAVE A PREDICTABLE PIPELINE ON WHICH YOUR TEAM CAN RELY
https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using
Three basic
elements of
a sales
pipeline
forecast
Discovery
Needs
Analysis
Value
Proposition
Proposal
Submitted
Negotiation
& Review
Contract &
Terms
Implement
STAGE
LIKELIHOOD
SIZE / COMPLEXITY / TIMING1
2
3
https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using
Three basic
elements of
a sales
pipeline
forecast
Discovery
Needs
Analysis
Value
Proposition
Proposal
Submitted
Negotiation
& Review
Contract &
Terms
Implement
STAGE
LIKELIHOOD
SIZE / COMPLEXITY / TIMING1
2
3
https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using
Size How many to
hit your #?
Common Deal
Cycle
Typical Win
Rate
Notes
< 15% of
quota
Monthly 3 months High with good
marketing
Qual in/out early;
low customization
15% - 35%
of quota
Every 2 months 6-9 months Moderate Keep profitable;
mine the upside
> 35% of
quota
Every 3 months 12-18 months Low without
relationships
Mind the blind RFP
> 1 year
quota
Every year 24+ months Zero without
relationships
Maestro-like
Classifying Sales Opportunities
What is your ideal mix?
1
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Exercise on
Pipeline Mix
• Create examples of each of the deal
types.
• Estimate how many hours to close
each one and how many of each you
need to hit your number.
• Adjust until you find the right mix.
1
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Pipeline mix learnings
 Spend all your time chasing rabbits without automating the
process, and you eventually go hungry
 Find a process that makes rabbit deals low touch to sell & deliver
(automation, channels, defined process…)
 Hunt nothing but whales and it becomes feast or famine
 Build them but don’t rely on them
 A good sales team has a balanced diet
1
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Three basic
elements of
a sales
pipeline
forecast
Discovery
Needs
Analysis
Value
Proposition
Proposal
Submitted
Negotiation
& Review
Contract &
Terms
Implement
STAGE
LIKELIHOOD
SIZE / COMPLEXITY / TIMING1
2
3
2
https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using
The Classic Sales Stages
Discovery
Needs
Analysis
Value
Proposition
Proposal
Submitted
Negotiation
& Review
Contract &
Terms
2
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I don’t know anyone in this industry, and
I’ve never sold before, but I’m smart
enough to do this on my own
2
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Identify All Potential Decision Makers: Go High & Wide
Discovery
Needs Analysis
Qualification
Value Proposition
Perception Analysis/
Consensus Building
Proposal & Negotiation
Contract Review
Needs of one person? Or actual needs of the group?
Concrete Showstoppers?
There are on average 7+ people involved in a big deal
today
2
What happens if they lose budget or change jobs?
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I just spent hundreds of hours on a deal
that didn’t have resiliency or that didn’t
meet the criteria for success
2
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What this process didn’t teach us
 To ask the hard questions early
 To not rely on a single point of entry – how to match up buyers
 When to exit a bad deal
 How to build consensus across an organization
 Use your team to complement your efforts, and be sure to ask both them
and the client for feedback.
 Your role is to structure the engagement and the relationships to ensure that
you are brining in complementary skill sets at the right time, to the right
people, and with the right context
2
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Exercise on
Pipeline Stage
Write up the org chart of a company
you’re pitching to (we will use this
later)
Highlight influencers, budget owner,
potential veto votes, and champion
Identify the best matches in your
company to line up a team sale
1
https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using
Three basic
elements of
a sales
pipeline
forecast
Discovery
Needs
Analysis
Value
Proposition
Proposal
Submitted
Negotiation
& Review
Contract &
Terms
Implement
STAGE
LIKELIHOOD
SIZE / COMPLEXITY / TIMING1
2
3
3
https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using
Lead
Qualified
Opportunity
Upside
Commit
Won
Implement
Why is Likelihood Important?
3
The death zone
A company with hundreds
of deals in the death zone
can’t adequately forecast
for the future
https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using
Sample Likelihood Progression
Lead
Qualified
Opportunity
Upside
Commit
Won
Implement
3
30% conversion
30% conversion
40% conversion
80% conversion
$1m
$1.25m
$3.1m
$10.4m
$34.7m
Not incl. in
pipeline
Note: most likelihoods are higher; this is
planning for worst case
https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using
Exercise on
Pipeline Likelihood
• Win rates
• Quota
• Leads / month
• Cold emails / day
3
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Key
Takeaways
Robust stage-based processes
lead to higher probability deals
Plan for the unknown to build a
resilient pipeline
Manage your pipeline mix
for profitable sales
1
2
3
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Bringing it together with
MEDDIC
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Like MEDDIC?
Find a training provider and
let us know how they were!
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Discovery
Identify
Pain
Qualification
Economic
buyer
Qual
budget
Product fit
Deal-
breakers
Champion
Building
Identify,
qualify
Build trust
Decision
Process
Who? Roles? Stages? TDM BDM PP
Decision
Criteria
How are
you
judged
Hard vs.
soft
No
decision
poss?
Proof,
Presentation,
Metrics
What do
you need
What
proof
req’d
Right ppl
aware?
Propose
Winning
proposal
Negotiate
Hopefully
no
surprises
Contract &
Close
Discovery
Needs Analysis
Qualification
Value Proposition
PerceptionAnalysis/ConsensusBuilding
Proposal & Negotiation
Contract Review
https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using
Sales Exercises
CONTACT THE TEAM AT WORK BAE FOR EXERCISE SHEETS
CONTACT@PRISTINER.COM
HTTPS://WORKBAE.HOME.BLOG/
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SHAMELESS PLUG TO
MAKE THE WORLD A
BETTER PLACE FROM OUR
PARENT COMPANY
Boutique eco-travel
Of travelers prefer green
options where possible
travelers intend to stay in
green accommodation in the
next year
Trusted sources for booking
green travel
’
• Low waste (kg/guest)
• Sustainable food options
• % of staff that are local
• Quality of experience for price
How to manage a sales pipeline from Work Bae

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How to manage a sales pipeline from Work Bae

  • 1. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Building a Sales Pipeline CHRISTINA TUBB WORK BAE, A DIVISION OF PRISTINER LLC
  • 2. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Disclaimer Disclaimer for Pristiner LLC and affiliated sites and brands, including Work Bae. We are doing our best to prepare the content of this site and associated materials. However, Pristiner LLC cannot warranty the expressions and suggestions of the contents, as well as its accuracy. In addition, to the extent permitted by the law, Pristiner LLC shall not be responsible for any losses and/or damages due to the usage of the information on our website. By using our website and information therein, you hereby consent to our disclaimer and agree to its terms. The links contained on our website and files may lead to external sites, which are provided for convenience only. Any information or statements that appeared in these sites are not sponsored, endorsed, or otherwise approved by Pristiner LLC. For these external sites, Pristiner LLC cannot be held liable for the availability of, or the content located on or through it. Plus, any losses or damages occurred from using these contents or the internet generally. This document may include forward-thinking plans. We make no guarantee as to their accuracy. See our full disclaimers at: https://app.termly.io/document/disclaimer/bd459261-3a73-4980-ba29- ad7fda679a53
  • 3. “ ” People will forget what you said, people will forget what you did, but people will never forget how you made them feel MAYA ANGELOU The ultimate “feelings” pitch
  • 4. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Your Goals & Experiences What is your natural sales profile? How does your organization sell successfully today? What talents can you leverage within the organization?
  • 5. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Sales Profiles Academic Conceptual Consultant Maestro ClassicAthlete Source: Bespoke Talent Take the test!
  • 6. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Building a Predictable Pipeline EVERYTHING STARTS WITH SALES: THE COMPANY WILL MAKE HIRING AND INVESTMENT DECISIONS BASED ON THEIR PIPELINE OF BUSINESS, SO IT IS IMPORTANT TO HAVE A PREDICTABLE PIPELINE ON WHICH YOUR TEAM CAN RELY
  • 7. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Three basic elements of a sales pipeline forecast Discovery Needs Analysis Value Proposition Proposal Submitted Negotiation & Review Contract & Terms Implement STAGE LIKELIHOOD SIZE / COMPLEXITY / TIMING1 2 3
  • 8. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Three basic elements of a sales pipeline forecast Discovery Needs Analysis Value Proposition Proposal Submitted Negotiation & Review Contract & Terms Implement STAGE LIKELIHOOD SIZE / COMPLEXITY / TIMING1 2 3
  • 9. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Size How many to hit your #? Common Deal Cycle Typical Win Rate Notes < 15% of quota Monthly 3 months High with good marketing Qual in/out early; low customization 15% - 35% of quota Every 2 months 6-9 months Moderate Keep profitable; mine the upside > 35% of quota Every 3 months 12-18 months Low without relationships Mind the blind RFP > 1 year quota Every year 24+ months Zero without relationships Maestro-like Classifying Sales Opportunities What is your ideal mix? 1
  • 10. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Exercise on Pipeline Mix • Create examples of each of the deal types. • Estimate how many hours to close each one and how many of each you need to hit your number. • Adjust until you find the right mix. 1
  • 11. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Pipeline mix learnings  Spend all your time chasing rabbits without automating the process, and you eventually go hungry  Find a process that makes rabbit deals low touch to sell & deliver (automation, channels, defined process…)  Hunt nothing but whales and it becomes feast or famine  Build them but don’t rely on them  A good sales team has a balanced diet 1
  • 12. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Three basic elements of a sales pipeline forecast Discovery Needs Analysis Value Proposition Proposal Submitted Negotiation & Review Contract & Terms Implement STAGE LIKELIHOOD SIZE / COMPLEXITY / TIMING1 2 3 2
  • 13. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using The Classic Sales Stages Discovery Needs Analysis Value Proposition Proposal Submitted Negotiation & Review Contract & Terms 2
  • 14. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using I don’t know anyone in this industry, and I’ve never sold before, but I’m smart enough to do this on my own 2
  • 15. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Identify All Potential Decision Makers: Go High & Wide Discovery Needs Analysis Qualification Value Proposition Perception Analysis/ Consensus Building Proposal & Negotiation Contract Review Needs of one person? Or actual needs of the group? Concrete Showstoppers? There are on average 7+ people involved in a big deal today 2 What happens if they lose budget or change jobs?
  • 16. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using I just spent hundreds of hours on a deal that didn’t have resiliency or that didn’t meet the criteria for success 2
  • 17. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using What this process didn’t teach us  To ask the hard questions early  To not rely on a single point of entry – how to match up buyers  When to exit a bad deal  How to build consensus across an organization  Use your team to complement your efforts, and be sure to ask both them and the client for feedback.  Your role is to structure the engagement and the relationships to ensure that you are brining in complementary skill sets at the right time, to the right people, and with the right context 2
  • 18. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Exercise on Pipeline Stage Write up the org chart of a company you’re pitching to (we will use this later) Highlight influencers, budget owner, potential veto votes, and champion Identify the best matches in your company to line up a team sale 1
  • 19. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Three basic elements of a sales pipeline forecast Discovery Needs Analysis Value Proposition Proposal Submitted Negotiation & Review Contract & Terms Implement STAGE LIKELIHOOD SIZE / COMPLEXITY / TIMING1 2 3 3
  • 20. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Lead Qualified Opportunity Upside Commit Won Implement Why is Likelihood Important? 3 The death zone A company with hundreds of deals in the death zone can’t adequately forecast for the future
  • 21. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Sample Likelihood Progression Lead Qualified Opportunity Upside Commit Won Implement 3 30% conversion 30% conversion 40% conversion 80% conversion $1m $1.25m $3.1m $10.4m $34.7m Not incl. in pipeline Note: most likelihoods are higher; this is planning for worst case
  • 22. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Exercise on Pipeline Likelihood • Win rates • Quota • Leads / month • Cold emails / day 3
  • 23. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Key Takeaways Robust stage-based processes lead to higher probability deals Plan for the unknown to build a resilient pipeline Manage your pipeline mix for profitable sales 1 2 3
  • 24. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Bringing it together with MEDDIC
  • 25. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Like MEDDIC? Find a training provider and let us know how they were!
  • 26. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Discovery Identify Pain Qualification Economic buyer Qual budget Product fit Deal- breakers Champion Building Identify, qualify Build trust Decision Process Who? Roles? Stages? TDM BDM PP Decision Criteria How are you judged Hard vs. soft No decision poss? Proof, Presentation, Metrics What do you need What proof req’d Right ppl aware? Propose Winning proposal Negotiate Hopefully no surprises Contract & Close Discovery Needs Analysis Qualification Value Proposition PerceptionAnalysis/ConsensusBuilding Proposal & Negotiation Contract Review
  • 27. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using Sales Exercises CONTACT THE TEAM AT WORK BAE FOR EXERCISE SHEETS CONTACT@PRISTINER.COM HTTPS://WORKBAE.HOME.BLOG/
  • 28. https://workbae.home.blog/ © Work Bae – Please Cite Before Re-Using SHAMELESS PLUG TO MAKE THE WORLD A BETTER PLACE FROM OUR PARENT COMPANY
  • 30. Of travelers prefer green options where possible travelers intend to stay in green accommodation in the next year Trusted sources for booking green travel
  • 31.
  • 32.
  • 33. • Low waste (kg/guest) • Sustainable food options • % of staff that are local • Quality of experience for price