MarketCulture

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MarketCulture Strategies works with corporations and leading consultants around the world to improve competitiveness through the adoption of customer-centric vision, values, strategies, practices and skills. During 2015 we invested in automating our global Award Winning Culture Assessment Tool, the Market Responsiveness Index™ to enable us to work with consulting partners around the world. If you believe in the idea that “What’s Best for the Customer is Best for the Business” we want to talk! Our Market Responsiveness Index™ measures your organization’s capacity to respond to customer needs, competitive threats and external factors. Then, we work closely with your corporate lea

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MarketCulture

Presentations

What is a customer centric culture?

The Customer Culture Imperative Book Launch Slide Show Feb 2014

50 quotes from leaders on customer obsession, customer culture and customer centricity

50+ quotes from leaders on customer centricity and customer obsessed leadership

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Introduction to Customer Development at the Lean Startup Intensive at Web 2.0 Expo by Steve Blank

How to map your customer Experience Ecosystem

Wealthfront Equity Plan

Culture

50 Facts That Will Make Businesses Rethink their Customer Service

Metrics for Startup Success and Failure

Communities of Practice: Conversations To Collaboration

What the F**k is Social Media NOW?

On Social Learning, Sensemaking Capacity, and Collective Intelligence