Customer experience surveys are typically company-focused more than customer-focused. This is why response rates are challenging. To maximize customer engagement, actionability, and value to all involved, re-design your voice-of-the-customer instruments to capture what matters most to customers, in the ways they prefer to share with you.
See https://ClearAction.com
12. ClearAction Continuum
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ClearAction Continuum
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GETTING & KEEPING CUSTOMERS
DRIVING GROWTH & INNOVATION
DATA & METRICS THAT WORK
CREATIVITY WITHIN BOUNDARIES
DRIVING ACCOUNTABILITY & COMMITMENT
GETTING EVERYONE ON THE SAME PAGE
Join today:
https://ClearAction.com/value-exchange
Ask for a demo:
Success@ClearAction.com