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Hong Kong SME
Challenges & Opportunities
May 2012
Agenda

•   Challenges facing SMEs
•   E-commerce landscape
•   Opportunities for SMEs
•   How we can help
SME Key Challenges
MANUFACTURERS
Facing weak export market but
also lacking know-how and
capital to build its own brand,
establish distribution channel
and marketing
IMPORT/EXPORT TRADERS
Facing slimmer role as
middleman due to increasing
transparency, price sensitive
and little loyalty from buyers.
EBAY SELLERS
HK & China are the largest eBay
export hubs worldwide. Facing
stiff competition & increasingly
unfavorable eBay rules, sellers are
looking to expand multi-channels
RETAIL BRANDS
Facing stiff rental & increasing e-
commerce adoption, large & small
retail brands are also exploring the
online channel for sales and
marketing.
E-commerce Landscape & Key Trends
E-commerce market in China is still rapidly growing and
shifting from C2C to B2C
E-commerce Export from HK & China

Hong Kong & China are currently
largest eBay export hubs

The largest eBay exporter is in HK
with sales over 21.7 million USD
turnover. The largest in China has
over 14.3 million USD turnover.

Over 90 HK-based exporter with one
million USD turnover, while over 65
China exporter with one million USD
turnover


                                      http://topics.scmp.com/news/china-business-watch/article/eBay-
                                      crowns-HK-and-mainland-export-kings-of-Asia
E-commerce in Hong Kong




Thanks to Taobao, more and more Hong Kong consumers have
started purchasing physical goods online. We see this as an
irreversible trend.
Igniting e-commerce opportunities for SMEs
E-commerce Opportunities

• Online channel for brand building &
  sales
• eShop + marketplace strategy
• Reaching consumers domestically
  and across borders
Filling up the knowledge gap



                                branding

                    e-
                channels
                & platform


                                e-
                             marketing
Who are we
CLEARgo is an e-commerce and marketing service
provider, with the mission to help brands exploit the
online sales channel with maximum result.

We help our clients to transform and thrive in the
era of digital.
Our Services & Solutions



     e-business               digital channel               operations                    digital
      strategy                 development                 management                    marketing




 • E-business strategy plan   • User experience design    • Standard operating       • Digital communications
   and business model         • E-commerce platform         procedures                 planning
   analysis                     development               • Call center management   • Digital marketing campaigns
 • Consumer insights          • Multi-channel             • Fulfillment management   • CRM / E-mail marketing
 • Segmentation analysis        development                                          • Search engine marketing /
 • Go-to-market plan          • Conversion optimization                                optimization (SEM/SEO)
                                                                                     • Affiliate program
                                                                                     • Loyalty program
CLEARgo can work with you:


As an e-commerce distributor for your brand / CPS-based




      As an e-commerce service & production company




             As an e-commerce technology platform provider
Thank You

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Hong Kong SME Challenges & Opportunities

  • 1. Hong Kong SME Challenges & Opportunities May 2012
  • 2. Agenda • Challenges facing SMEs • E-commerce landscape • Opportunities for SMEs • How we can help
  • 4. MANUFACTURERS Facing weak export market but also lacking know-how and capital to build its own brand, establish distribution channel and marketing
  • 5. IMPORT/EXPORT TRADERS Facing slimmer role as middleman due to increasing transparency, price sensitive and little loyalty from buyers.
  • 6. EBAY SELLERS HK & China are the largest eBay export hubs worldwide. Facing stiff competition & increasingly unfavorable eBay rules, sellers are looking to expand multi-channels
  • 7. RETAIL BRANDS Facing stiff rental & increasing e- commerce adoption, large & small retail brands are also exploring the online channel for sales and marketing.
  • 9. E-commerce market in China is still rapidly growing and shifting from C2C to B2C
  • 10. E-commerce Export from HK & China Hong Kong & China are currently largest eBay export hubs The largest eBay exporter is in HK with sales over 21.7 million USD turnover. The largest in China has over 14.3 million USD turnover. Over 90 HK-based exporter with one million USD turnover, while over 65 China exporter with one million USD turnover http://topics.scmp.com/news/china-business-watch/article/eBay- crowns-HK-and-mainland-export-kings-of-Asia
  • 11. E-commerce in Hong Kong Thanks to Taobao, more and more Hong Kong consumers have started purchasing physical goods online. We see this as an irreversible trend.
  • 13. E-commerce Opportunities • Online channel for brand building & sales • eShop + marketplace strategy • Reaching consumers domestically and across borders
  • 14. Filling up the knowledge gap branding e- channels & platform e- marketing
  • 15. Who are we CLEARgo is an e-commerce and marketing service provider, with the mission to help brands exploit the online sales channel with maximum result. We help our clients to transform and thrive in the era of digital.
  • 16. Our Services & Solutions e-business digital channel operations digital strategy development management marketing • E-business strategy plan • User experience design • Standard operating • Digital communications and business model • E-commerce platform procedures planning analysis development • Call center management • Digital marketing campaigns • Consumer insights • Multi-channel • Fulfillment management • CRM / E-mail marketing • Segmentation analysis development • Search engine marketing / • Go-to-market plan • Conversion optimization optimization (SEM/SEO) • Affiliate program • Loyalty program
  • 17. CLEARgo can work with you: As an e-commerce distributor for your brand / CPS-based As an e-commerce service & production company As an e-commerce technology platform provider

Editor's Notes

  1. China and Hong Kong are among the world’s most exciting ecommerce markets, thanks to eBay’s burgeoning relationships with, and the dynamic growth of, Asian exporters. Consider these facts:• Sales from large China exporters on eBay grew by 34%. In Hong Kong, a more established export hub for eBay, large exporters grew by 14%. • The Asian exporter with the largest turnover on eBay is based in Hong Kong and this year recorded sales of over US$21.7 million. Another 90 Hong Kong based exporters turned over more than US$1 million.• In China, 65 exporters turned over more than US$1 million, with the largest recording annual sales of over US$14.3 million.• Computers are the top-selling items among China exporters on eBay. In Hong Kong photographic items top the list.