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Understand the system, make a strategy
Women in Leadership
January 2016
Janice Fraser
Director, People
Pivotal
Keep in touch!
@clevergirl
I’ve been in business for a long time.
Janice Fraser, 2016
@clevergirl
We’ve come a long way since the day
my business partners tried to deny my
maternity leave retroactively because in
their view parenthood was a “lifestyle
choice”.
Janice Fraser, 2016
@clevergirl
Even so, women don’t advance into leadership
proportionately.
0%
20%
40%
60%
80%
100%
IC Manager Director VP SVP C-Suite
Source: Women in the
Workplace 2016, McKinsey22
This study comprised 132
companies that employ
collectively 4.6 million people.
% Men
% Women
Janice Fraser, 2016
@clevergirl
But why?
It doesn’t make sense.
Janice Fraser, 2016
@clevergirl
What’s true in
the world? 

Literature
review.
Synthesize
findings &
map out a
system model
Make explicit
strategies to
support the
advancement
of women.
My plan.
Janice Fraser, 2016
@clevergirl
1. Stanford Study: Climbing the Technical Ladder: Obstacles and Solutions for Mid-Level women in Technology, Clayman Institute for Gender Research 2009
2. McKinsey Study: Unlocking the full potential of women at work, 2012
3. Catalyst Study: Good Intentions, Imperfect Execution? Women get fewer Game Changing Leadership Roles, 2011
4. Anita Borg Institute: Barriers to the advancement of technical women. A review of the literature, 2007
5. HBR: To Close the Gender Gap, Focus on Assignments, 2012
6. HBR: Why Men Still Get More Promotions than Women, 2010
7. HBR: Women in Management, Delusions of Progress, 2010
8. Bersin: What Exactly Are Talent Calibration Sessions Versus Talent Reviews?, 2008
9. Fortune: The abrasiveness trap: High-achieving men and women are described differently in reviews, 2015
10. HBR Press: Through the Labyrinth, 2007
11. Catalyst Study: The Double-Bind DIlemma, 2007
12. HBR Study: Women Get Fewer Game-Changing Leadership Roles, 2012
13. Clayman Institute: Senior Leadership Summit for Women (WT2 Conference), Feb 2016
14. Forbes: The 'Glass Cliff' Phenomenon That Senior Female Leaders Face Today And How To Avoid It, 2015
15. PWC/Strategy& Study: The 2013 Chief Executive Study, 2013
16. Google, Search result definition. March 2015
17. Journal of Advances in Gender Research: Gendered Networks: Professional Connections of Science and Engineering Faculty
18. UC Hastings: Double Jeopardy? Gender Bias Against Women of Color in Science
19. HBR: Prove Yourself ... Again: Why Women Get Overlooked for Management Positions
20. Slate Study: How to Get Ahead as a Woman in Tech: Interrupt Men
21. Catalyst Study: The Double Bind Dilemma for Women in Leadership: Damned if You Do Doomed if You Don’t
22. McKinsey Study: Women in the Workplace, 2016 (Just published this week)
The studies.
Janice Fraser, 2016
@clevergirl
• Senior women get fewer key opportunities than men.12, 14
• Self-reinforcing factors bias leadership pipelines against women.1, 2
• Research from leading institutions has identified a small number of causal
patterns.2, 13
• This situation can be reversed over time through sustained effort rooted in
belief about the problem.1, 2
What I found.
Janice Fraser, 2016
@clevergirl
Stanford researchers have
identified 3 causal factors
that significantly hinder
women’s ascent to top
leadership roles.13
Good news. Sourcing &
Screening
Interviewing
& Selecting
Power & Team
Dynamics
Performance
Reviews
Talent Reviews
& Calibration
Assignments &
Promotions
Compensation
Janice Fraser, 2016
@clevergirl
Women’s Leadership Pipeline
Inputs and Outcomes
Sponsorship
Networks &
Social Capital
Talent

Reviews
Stretch
Assignments
Senior
Leadership
OPT OUT
Staff Role
Laterals
Sidelines
70%
Mentorship Glass Cliff
20%
Performance 

Evals
Janice Fraser, 2016
@clevergirl
Women’s Leadership Pipeline
Inputs and Outcomes
Sponsorship
Networks &
Social Capital
Talent

Reviews
Stretch
Assignments
Senior
Leadership
OPT OUT
Staff Role
Laterals
Sidelines
70%
Mentorship Glass Cliff
20%
Performance 

Evals
WE’RE GOING TO START HERE, 

with the outcomes
AND WORK LEFT, toward the
inputs
Janice Fraser, 2016
@clevergirl
Stretch
Assignments
Senior
Leadership
70%
Stretch Assignments
• 70% of leadership development comes from
“stretch assignments.” 5
• A “Stretch Assignment” is a project that is beyond
a person’s current knowledge or skill in order to
“stretch” them developmentally, often in
preparation for greater leadership opportunity. 5,
16
• Women are less likely to get access to stretch
assignments.12
Janice Fraser, 2016
@clevergirl
Stretch
Assignments
Senior
Leadership
70%
Glass Cliff
Glass Cliff
• The Glass Cliff is the phenomenon whereby
female executives are likelier than males to be put
in leadership roles during periods of crisis or
downturn, when the chance of failure is highest.
(e.g., Marissa Mayer) 16
• Women are mentioned more frequently than men
with regard to Glass Cliff situations. 16
• When stretch assignments are given to women,
they are often “Glass Cliff” assignments, which
have a greater chance of failure. 14
Janice Fraser, 2016
@clevergirl
Stretch
Assignments
Senior
Leadership
70%
Glass Cliff
Staff Roles
• A “staff role” supports the organization with
specialized advisory and support functions. A "line
role" directly advances an organization in its core
work.16
• As women advance, they migrate to “staff” roles,
whereas men retain their “line” roles. 2
• People in staff roles are not considered for the
most influential assignments and positions. 2
Staff Role
Janice Fraser, 2016
@clevergirl
OPT OUT
Sidelines
Stretch
Assignments
Senior
Leadership
70%
Sidelines and Laterals
• Women are forced out of their leadership roles
35% more often than men.15
• Women are promoted only after having
demonstrated their capabilities (“prove it again”),
while men are often promoted on their potential
for future performance (“Prove it again bias”). 18,
21
As a result, “stretch assignments” are less
available to women, and lateral moves are
inevitable.
Ultimately, women leave the leadership
workforce in greater numbers than men.
Glass Cliff
Staff Role
Laterals
Janice Fraser, 2016
@clevergirl
In summary, there are 5
outcomes for women that
preclude senior leadership. Senior
Leadership
OPT OUT
Staff Role
Laterals
Sidelines
Glass Cliff
Janice Fraser, 2016
@clevergirl
Talent Reviews
Talent reviews are the formal or informal situations in which
senior leaders discuss the leadership potential of team
members, often in a context of assignments and succession
planning.16
• Women are scrutinized more often than men in talent
reviews, particularly about whether they are “strategic”.13
• Women get judged more precisely against predetermined
criteria, while men receive more leniency. 19
• Women’s mistakes tend to be remembered for longer than
men’s. 19
• Women’s successes are attributed to circumstance or
luck, whereas men’s are attributed to skill. 19
Talent

Reviews
Stretch
Assignmen
OPT O
Staff Role
Laterals
Sidelines
70%
Glass Clif
Janice Fraser, 2016
@clevergirl
Sponsorship
Networks &
Social Capital
Talent

Reviews
S
Assi
Staff
Late
Side
Mentorship Gla
20%
Performance 

Evals
What happens at the
talent review depends
on the INPUTS
Janice Fraser, 2016
@clevergirl
Sponsorship
Sponsors are senior managers with influence. They
prepare their proteges for advancement, protect them from
negative situations, decode the company system, and
advocate for them in circles of power. 6
• Sponsorship accounts for 20% of all professional
development and advancement. 5
• Having senior mentors who are in a position to provide
sponsorship leads to advancement. 12
• More-senior sponsors yield faster advancement. 6
• Women are sponsored less frequently and by more-junior
sponsors than their male peers. 6
Talent

ReviewsSponsorship
20%
Janice Fraser, 2016
@clevergirl
Networks & Social Capital
Senior managers with more social capital (in the form of
network ties that bridge different groups) are more likely to
get promoted. 2
People are most comfortable networking with others who
are most like themselves [men network with men, women
with women].1, 17
Senior women are therefore largely excluded from the
networks of power where decisions about assignments are
made.2
Sponsorship
Networks &
Social Capital
Tal
Rev
20%
Janice Fraser, 2016
@clevergirl
Power & Team Dynamics: 

An overlay that hinders women’s promotion potential at all levels
“Prove It Again” names a category of bias
behaviors in which women have to provide more
evidence of competence than men in order to be
seen as equally competent. For example:
• Women are more likely to have their ideas
overlooked in meetings. When a man states the
same idea later, he receives acknowledgement
and praise. 19
• Women are likely to be the target of interruption
more often than men, at a rate of 3:1. 18, 20
“The Double Bind” names an interconnected set of
biases that create a very narrow band of acceptable
personality and comportment norms for women.
• “Taking-charge” skills and stereotypically masculine
behaviors, such as assertiveness and competition, are
often seen as prerequisites for top-level positions. 21
• When women act in ways that are stereotypically
masculine, they’re considered “too tough” or
“unlikeable”. 21
• When women act in ways that are consistent with
female gender stereotypes, they are viewed as less
competent leaders.21
• Women are perceived as “likeable” or “competent”, but
not both. 21
Janice Fraser, 2016
@clevergirl
Explicit Strategies
For Managing Career Advancement
Sponsorship
Networks &
Social Capital
Stretch
Assignments
Staff Role
Laterals
Sidelines
Glass Cliff
CULTIVATE
relationships across “type”
BE ONE FIND ONE
Remember this is a quid pro quo
relationship
CAUTION
CAUTION
SEEK
Thank you!

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(Full Text Version) The Leadership Machine: All the Research about Women's Career Advancement Summed Up in One Usable Diagram

  • 1. Understand the system, make a strategy Women in Leadership January 2016 Janice Fraser Director, People Pivotal
  • 3. I’ve been in business for a long time.
  • 4. Janice Fraser, 2016 @clevergirl We’ve come a long way since the day my business partners tried to deny my maternity leave retroactively because in their view parenthood was a “lifestyle choice”.
  • 5. Janice Fraser, 2016 @clevergirl Even so, women don’t advance into leadership proportionately. 0% 20% 40% 60% 80% 100% IC Manager Director VP SVP C-Suite Source: Women in the Workplace 2016, McKinsey22 This study comprised 132 companies that employ collectively 4.6 million people. % Men % Women
  • 6. Janice Fraser, 2016 @clevergirl But why? It doesn’t make sense.
  • 7. Janice Fraser, 2016 @clevergirl What’s true in the world? 
 Literature review. Synthesize findings & map out a system model Make explicit strategies to support the advancement of women. My plan.
  • 8. Janice Fraser, 2016 @clevergirl 1. Stanford Study: Climbing the Technical Ladder: Obstacles and Solutions for Mid-Level women in Technology, Clayman Institute for Gender Research 2009 2. McKinsey Study: Unlocking the full potential of women at work, 2012 3. Catalyst Study: Good Intentions, Imperfect Execution? Women get fewer Game Changing Leadership Roles, 2011 4. Anita Borg Institute: Barriers to the advancement of technical women. A review of the literature, 2007 5. HBR: To Close the Gender Gap, Focus on Assignments, 2012 6. HBR: Why Men Still Get More Promotions than Women, 2010 7. HBR: Women in Management, Delusions of Progress, 2010 8. Bersin: What Exactly Are Talent Calibration Sessions Versus Talent Reviews?, 2008 9. Fortune: The abrasiveness trap: High-achieving men and women are described differently in reviews, 2015 10. HBR Press: Through the Labyrinth, 2007 11. Catalyst Study: The Double-Bind DIlemma, 2007 12. HBR Study: Women Get Fewer Game-Changing Leadership Roles, 2012 13. Clayman Institute: Senior Leadership Summit for Women (WT2 Conference), Feb 2016 14. Forbes: The 'Glass Cliff' Phenomenon That Senior Female Leaders Face Today And How To Avoid It, 2015 15. PWC/Strategy& Study: The 2013 Chief Executive Study, 2013 16. Google, Search result definition. March 2015 17. Journal of Advances in Gender Research: Gendered Networks: Professional Connections of Science and Engineering Faculty 18. UC Hastings: Double Jeopardy? Gender Bias Against Women of Color in Science 19. HBR: Prove Yourself ... Again: Why Women Get Overlooked for Management Positions 20. Slate Study: How to Get Ahead as a Woman in Tech: Interrupt Men 21. Catalyst Study: The Double Bind Dilemma for Women in Leadership: Damned if You Do Doomed if You Don’t 22. McKinsey Study: Women in the Workplace, 2016 (Just published this week) The studies.
  • 9. Janice Fraser, 2016 @clevergirl • Senior women get fewer key opportunities than men.12, 14 • Self-reinforcing factors bias leadership pipelines against women.1, 2 • Research from leading institutions has identified a small number of causal patterns.2, 13 • This situation can be reversed over time through sustained effort rooted in belief about the problem.1, 2 What I found.
  • 10. Janice Fraser, 2016 @clevergirl Stanford researchers have identified 3 causal factors that significantly hinder women’s ascent to top leadership roles.13 Good news. Sourcing & Screening Interviewing & Selecting Power & Team Dynamics Performance Reviews Talent Reviews & Calibration Assignments & Promotions Compensation
  • 11. Janice Fraser, 2016 @clevergirl Women’s Leadership Pipeline Inputs and Outcomes Sponsorship Networks & Social Capital Talent
 Reviews Stretch Assignments Senior Leadership OPT OUT Staff Role Laterals Sidelines 70% Mentorship Glass Cliff 20% Performance 
 Evals
  • 12. Janice Fraser, 2016 @clevergirl Women’s Leadership Pipeline Inputs and Outcomes Sponsorship Networks & Social Capital Talent
 Reviews Stretch Assignments Senior Leadership OPT OUT Staff Role Laterals Sidelines 70% Mentorship Glass Cliff 20% Performance 
 Evals WE’RE GOING TO START HERE, 
 with the outcomes AND WORK LEFT, toward the inputs
  • 13. Janice Fraser, 2016 @clevergirl Stretch Assignments Senior Leadership 70% Stretch Assignments • 70% of leadership development comes from “stretch assignments.” 5 • A “Stretch Assignment” is a project that is beyond a person’s current knowledge or skill in order to “stretch” them developmentally, often in preparation for greater leadership opportunity. 5, 16 • Women are less likely to get access to stretch assignments.12
  • 14. Janice Fraser, 2016 @clevergirl Stretch Assignments Senior Leadership 70% Glass Cliff Glass Cliff • The Glass Cliff is the phenomenon whereby female executives are likelier than males to be put in leadership roles during periods of crisis or downturn, when the chance of failure is highest. (e.g., Marissa Mayer) 16 • Women are mentioned more frequently than men with regard to Glass Cliff situations. 16 • When stretch assignments are given to women, they are often “Glass Cliff” assignments, which have a greater chance of failure. 14
  • 15. Janice Fraser, 2016 @clevergirl Stretch Assignments Senior Leadership 70% Glass Cliff Staff Roles • A “staff role” supports the organization with specialized advisory and support functions. A "line role" directly advances an organization in its core work.16 • As women advance, they migrate to “staff” roles, whereas men retain their “line” roles. 2 • People in staff roles are not considered for the most influential assignments and positions. 2 Staff Role
  • 16. Janice Fraser, 2016 @clevergirl OPT OUT Sidelines Stretch Assignments Senior Leadership 70% Sidelines and Laterals • Women are forced out of their leadership roles 35% more often than men.15 • Women are promoted only after having demonstrated their capabilities (“prove it again”), while men are often promoted on their potential for future performance (“Prove it again bias”). 18, 21 As a result, “stretch assignments” are less available to women, and lateral moves are inevitable. Ultimately, women leave the leadership workforce in greater numbers than men. Glass Cliff Staff Role Laterals
  • 17. Janice Fraser, 2016 @clevergirl In summary, there are 5 outcomes for women that preclude senior leadership. Senior Leadership OPT OUT Staff Role Laterals Sidelines Glass Cliff
  • 18. Janice Fraser, 2016 @clevergirl Talent Reviews Talent reviews are the formal or informal situations in which senior leaders discuss the leadership potential of team members, often in a context of assignments and succession planning.16 • Women are scrutinized more often than men in talent reviews, particularly about whether they are “strategic”.13 • Women get judged more precisely against predetermined criteria, while men receive more leniency. 19 • Women’s mistakes tend to be remembered for longer than men’s. 19 • Women’s successes are attributed to circumstance or luck, whereas men’s are attributed to skill. 19 Talent
 Reviews Stretch Assignmen OPT O Staff Role Laterals Sidelines 70% Glass Clif
  • 19. Janice Fraser, 2016 @clevergirl Sponsorship Networks & Social Capital Talent
 Reviews S Assi Staff Late Side Mentorship Gla 20% Performance 
 Evals What happens at the talent review depends on the INPUTS
  • 20. Janice Fraser, 2016 @clevergirl Sponsorship Sponsors are senior managers with influence. They prepare their proteges for advancement, protect them from negative situations, decode the company system, and advocate for them in circles of power. 6 • Sponsorship accounts for 20% of all professional development and advancement. 5 • Having senior mentors who are in a position to provide sponsorship leads to advancement. 12 • More-senior sponsors yield faster advancement. 6 • Women are sponsored less frequently and by more-junior sponsors than their male peers. 6 Talent
 ReviewsSponsorship 20%
  • 21. Janice Fraser, 2016 @clevergirl Networks & Social Capital Senior managers with more social capital (in the form of network ties that bridge different groups) are more likely to get promoted. 2 People are most comfortable networking with others who are most like themselves [men network with men, women with women].1, 17 Senior women are therefore largely excluded from the networks of power where decisions about assignments are made.2 Sponsorship Networks & Social Capital Tal Rev 20%
  • 22. Janice Fraser, 2016 @clevergirl Power & Team Dynamics: 
 An overlay that hinders women’s promotion potential at all levels “Prove It Again” names a category of bias behaviors in which women have to provide more evidence of competence than men in order to be seen as equally competent. For example: • Women are more likely to have their ideas overlooked in meetings. When a man states the same idea later, he receives acknowledgement and praise. 19 • Women are likely to be the target of interruption more often than men, at a rate of 3:1. 18, 20 “The Double Bind” names an interconnected set of biases that create a very narrow band of acceptable personality and comportment norms for women. • “Taking-charge” skills and stereotypically masculine behaviors, such as assertiveness and competition, are often seen as prerequisites for top-level positions. 21 • When women act in ways that are stereotypically masculine, they’re considered “too tough” or “unlikeable”. 21 • When women act in ways that are consistent with female gender stereotypes, they are viewed as less competent leaders.21 • Women are perceived as “likeable” or “competent”, but not both. 21
  • 23. Janice Fraser, 2016 @clevergirl Explicit Strategies For Managing Career Advancement Sponsorship Networks & Social Capital Stretch Assignments Staff Role Laterals Sidelines Glass Cliff CULTIVATE relationships across “type” BE ONE FIND ONE Remember this is a quid pro quo relationship CAUTION CAUTION SEEK