2. Comcast Home Security
Comcast Xfinity began as a cable provider in 1963. Up until 1990, cable
was the only service provided by Comcast. In the 1990’s, Comcast began
to provide internet connection and even started their own cellular
division.
In 2010, Comcast began promoting Xfinity which was a re-branded
trademark for triple play services which included: cable, internet, and
telephone.
The pushing of the Xfinity brand was highly criticized. Many believed that
it was an attempt by Comcast to get away from the negativity that was
associated with the Comcast brand.
3. Comcast Home Security
About 7 years ago, the Comcast Xfinity brand came out with their own
home security and home automation system. Known as Comcast Xfinity
Home, the system made its grand entrance into the industry and turned a
few heads in the process.
Due to the name recognition of Comcast Xfinity (based off of their cable,
internet, and phone services) was able to introduce their home security
product in stride.
Customers who already had Comcast Xfinity bundles were able to add
the home security service to their existing services.
4. Depending on what package a customer decides to go with, will
determine what equipment is included in the home security package.
Comcast does sell addition equipment to make your home more secure
with customization options available.
Tradition equipment for Comcast Xfinity includes:
• 1 touch screen controller
• Door and window sensors
• 1 wireless keypad
• Indoor/outdoor cameras
• Motion sensor(s)
5. Comcast Xfinity does have additional equipment that is available for
purchase. Customers are expected to buy these pieces of equipment in
addition to the tradition package they choose to go with.
Add-on equipment includes:
• Thermostat
• Lighting Controller
• Additional sensors
• Carbon Monoxide detector
• Water detector
• Glass break sensor
• Keychain remote/Powerline Device
• Remote Siren
• Wireless Keypad
6. Comcast Xfinity Home does offer two different forms of installation: self
installation (DIY) and professional installation.
Professional installation does all of the heavy-lifting for you, but it is
going to cost you. A trained technician comes into your home and installs
all of the equipment and walks you through how the system operates.
The technician will also provide consumers with a personal assessment to
help create a more customer security system.
The professional install option is available for all Xfinity Home packages.
Installation costs will be determined based on the package chosen and
location of home.
7. Comcast Xfinity Home does offer a self-installation option (DIY) for those
who would rather save on costs and customize their home security
system the way they want.
The self-install kit will be sent directly to the customer’s home. Included in
the set is step-by-step instructions that will assist customers in their
installation attempt.
If for some reason a customer is struggling with installation or is unable
to make the system work, expert technicians are available to help and
provide support over the phone.
8. The BestHomeSecurityCompanys.com experts reviewed the Comcast
Xifinty home security system and service. While Comcast Xfinity is a well-recognized
company, the BHSC experts are not confident in their home
security product.
The BHSC experts found that the costs are well above the average fees
other home security companies charge.
Their home security department is also relatively new compared to home
security companies who specialize in the industry and have been in
business for decades.
9. The BHSC experts found that consumers looking into the Comcast Xfinity
service should keep in mind these main points:
• Bundled packages: It is easy to bundle your cable, Internet, and home
security service, but it does limit future opportunities to shop around
for other providers.
• Fees: Monitoring costs and installation fees are more expensive than
the average home security provider.
10. Comcast Xfinity offers three different home security packages that come
with standard equipment. Comcast Xfinity is a recognized brand and they
have a warranty, but the positives end there.
There are drawbacks for people who bundle with cable and Internet. The
problem is it limits consumers opportunities to look around for other
providers.
Equipment costs, installation fees, and monitoring payments will all add
up. Consumer reviews reveal that the costs do not necessarily reflect the
services provided.
11. Comcast Xfinity may provide quality cable and Internet services, but
there are better options out there for home security. The Comcast Xfinity
package breaks down:
• Price: $39.95 - $49.95
• Up-front costs: $199 - $499
• Contract length: 36 months
• Cancellation policy: pay 80% of balance
• Time in business: 6 years
• BBB rating: B-
• Monitoring: Fast speeds