Mauricio Perez

Sydney, Australia, NSW Australia

UX & CX Service Design Strategist

Technology / Software / Internet

Bringing 20+ years of design strategy that aims to reach beyond "usability" to research customer behaviour and embrace models of engagement and persuasive design through innovation and inspiration. Passionate about facilitating collaborative workshops to define success and map outcomes with design thinking. I work predominantly on a contract basis in such organisations like the ABC, Vodafone, Yahoo7! as well as various creative and design agencies throughout Sydney and London. In my spare time, I teach the occasional class at General Assembly on User Centred Design and am on a board of UX Expert Interviewers of international talent for Aquent.