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Our Culture
in Action
How to bring our values to life
in your work every day

©2014, Cognizant
Our cultural
values
work together
to drive
everything
Cognizant does.
1

| ©2014, Cognizant
Customer Focus

Passion

Collaboration

6

Empowerment

Transparency

Integrity

Cultural Values

Six reasons to get up in the morning, to demonstrate
what it means to work the Cognizant way.

2

| ©2014, Cognizant
1. Customer Focus
Our #1 priority: achieving the best for our clients.

2. Passion

3. Collaboration

Individuals bring their own
passion to their work.

We come together
to collaborate.

4. Empowerment
5. Transparency
6. Integrity
The work environment that Cognizant provides shapes how we operate.

3

| ©2014, Cognizant
Customer Focus
The customer is our
true north.
Our customers’ delight powers our success;
exceeding expectations is our core belief.
No matter whether the project is big or small,
we will deliver the highest quality to our
clients. Every employee, regardless of
position or tenure, clearly understands that
the customer is why Cognizant is here—
and that we place unwavering focus on
customer satisfaction.
4

| ©2014, Cognizant
Passion
We have a can-do attitude,
with the enthusiasm
and commitment
to go the extra mile.
Everything we do at Cognizant we do
with passion—whether for our clients,
our communities, or our organization.

We have the commitment and drive to do
whatever it takes to help our customers
succeed, which in turn, ensures the
success of all our associates.
5

| ©2014, Cognizant
Collaboration
Work together to achieve
a common goal.
A cornerstone of Cognizant’s success is the
interconnectivity of our associates and teams
across different business units. Collaboration
does not stay within the boundaries of a work
group but extends to all parts of our
organizational environment.
We believe that the keys to our success are
strong relationships and teamwork across
borders; the better we share knowledge
and work together, the more we can achieve
for our clients and ourselves.
6

| ©2014, Cognizant
Empowerment
Figure out how to get
things done and make
them happen.
At Cognizant, we define ourselves by our
ability to deliver results, so we always take
the initiative to find new ways to get the job
done. We encourage end-to-end ownership

and recognition of good work. And because
Cognizant is entrepreneurial and fast growing,
there are numerous opportunities to shape
our roles and our careers.
7

| ©2014, Cognizant
Transparency
We succeed through the
open exchange of information,
both positive and negative.
At Cognizant, we believe the only way to ensure
success for our clients and ourselves is to operate
with complete transparency. Managers at
all levels—from a newly hired
supervisor, all the way up to the CEO—are
approachable and open to ideas. We encourage
our associates to listen to ideas and share feedback that

can make us a better, stronger, more capable company.
8

| ©2014, Cognizant
Integrity
We act with integrity
in every decision we make.
At Cognizant, we never compromise our
integrity, and we make every decision
accordingly. That means we acknowledge
when something goes wrong, accepting
responsibility and fixing the issue. And we
value our colleagues’ and clients’ opinions
and always treat them with respect.

9

| ©2014, Cognizant
Customer Focus

Passion

Collaboration

Empowerment

Transparency

As a Cognizant associate, these values
feel natural. We apply them to everything
we do to fortify our culture, and connect
with our colleagues worldwide to tap into
the power of our values in new ways.
The result? A strong future for Cognizant,
for our clients, for business—and an
unrivaled edge over the competition.

10

| ©2014, Cognizant

Integrity
Thank you

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Cognizant Cultural Values

  • 1. Our Culture in Action How to bring our values to life in your work every day ©2014, Cognizant
  • 2. Our cultural values work together to drive everything Cognizant does. 1 | ©2014, Cognizant
  • 3. Customer Focus Passion Collaboration 6 Empowerment Transparency Integrity Cultural Values Six reasons to get up in the morning, to demonstrate what it means to work the Cognizant way. 2 | ©2014, Cognizant
  • 4. 1. Customer Focus Our #1 priority: achieving the best for our clients. 2. Passion 3. Collaboration Individuals bring their own passion to their work. We come together to collaborate. 4. Empowerment 5. Transparency 6. Integrity The work environment that Cognizant provides shapes how we operate. 3 | ©2014, Cognizant
  • 5. Customer Focus The customer is our true north. Our customers’ delight powers our success; exceeding expectations is our core belief. No matter whether the project is big or small, we will deliver the highest quality to our clients. Every employee, regardless of position or tenure, clearly understands that the customer is why Cognizant is here— and that we place unwavering focus on customer satisfaction. 4 | ©2014, Cognizant
  • 6. Passion We have a can-do attitude, with the enthusiasm and commitment to go the extra mile. Everything we do at Cognizant we do with passion—whether for our clients, our communities, or our organization. We have the commitment and drive to do whatever it takes to help our customers succeed, which in turn, ensures the success of all our associates. 5 | ©2014, Cognizant
  • 7. Collaboration Work together to achieve a common goal. A cornerstone of Cognizant’s success is the interconnectivity of our associates and teams across different business units. Collaboration does not stay within the boundaries of a work group but extends to all parts of our organizational environment. We believe that the keys to our success are strong relationships and teamwork across borders; the better we share knowledge and work together, the more we can achieve for our clients and ourselves. 6 | ©2014, Cognizant
  • 8. Empowerment Figure out how to get things done and make them happen. At Cognizant, we define ourselves by our ability to deliver results, so we always take the initiative to find new ways to get the job done. We encourage end-to-end ownership and recognition of good work. And because Cognizant is entrepreneurial and fast growing, there are numerous opportunities to shape our roles and our careers. 7 | ©2014, Cognizant
  • 9. Transparency We succeed through the open exchange of information, both positive and negative. At Cognizant, we believe the only way to ensure success for our clients and ourselves is to operate with complete transparency. Managers at all levels—from a newly hired supervisor, all the way up to the CEO—are approachable and open to ideas. We encourage our associates to listen to ideas and share feedback that can make us a better, stronger, more capable company. 8 | ©2014, Cognizant
  • 10. Integrity We act with integrity in every decision we make. At Cognizant, we never compromise our integrity, and we make every decision accordingly. That means we acknowledge when something goes wrong, accepting responsibility and fixing the issue. And we value our colleagues’ and clients’ opinions and always treat them with respect. 9 | ©2014, Cognizant
  • 11. Customer Focus Passion Collaboration Empowerment Transparency As a Cognizant associate, these values feel natural. We apply them to everything we do to fortify our culture, and connect with our colleagues worldwide to tap into the power of our values in new ways. The result? A strong future for Cognizant, for our clients, for business—and an unrivaled edge over the competition. 10 | ©2014, Cognizant Integrity