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LEWIS ROTHKOPF
G e n e r a l M a n a g e r, S u p p l y
M E D I A M AT H
THE FUTURE OF SUPPLY
BRAND SAFETY AND INVENTORY QUALITY
©2017 MediaMath Inc. 2
Agenda
What’s Going On?
What is the Size and Scope?
How Are Marketers & Publishers Getting Defrauded?
Back to the Future
How are DSPs Approaching Supply?
Cleaning Up the Supply Chain
Wrap-Up, Q&A
©2017 MediaMath Inc. 3
Rude Awakening
16.4
BILLION
Ad Fraud will
cost marketers
this year
20%
Nearly
of digital ad
spend “wasted”
in 2016
29%
Of programmatic
spend in 2016
suspected of
running on
invalid traffic
12%
of direct-to-
publisher
budgets
potentially ran
on bad traffic
Source: The&Partnership via CNBC, “Businesses could lose $16.4 billion to online advertising fraud in 2017: Report,” 4/13/2016
©2017 MediaMath Inc. 4
Rude Awakening
Source: CNBC, “Procter & Gamble chief marketer slams ‘crappy media supply chain’, urges marketers to act,” 1/31/17
“We have a media supply chain that is
murky at best and fraudulent at worst.
We need to clean it up, and invest the
time and money we save into better
advertising to drive growth.”
Marc Pritchard,
Procter & Gamble
©2017 MediaMath Inc. 5
What’s Going On?
©2017 MediaMath Inc. 6
Back to the Future
HOW DID WE GET HERE?
©2017 MediaMath Inc. 7
DSP Supply 2007 – 2016: The Idea
Supply 1.0: plug into every pool of supply in
the world, and let the algorithms sort it out!
A spaghetti bowl of inventory that cuts
across media types, with broad ranges of
quality and effectiveness throughout, along
with multiple access points
And who doesn’t love spaghetti?! One big,
delicious silo to solve all marketer needs.
Right?
©2017 MediaMath Inc. 8
DSP Supply 2007 – 2016: The Reality
The problems emerged almost from the
beginning: too much supply to make sense of.
Discoverability nearly impossible. Quality and
safety in question. Duplicative bid opportunities
abound. Pricing massively inefficient
The first solution – PMPs – are tough to wrangle,
scale and instrument. Assortment of verification
companies sprout with no established standard
Marketers clamor for a way to make sense of the
world’s addressable supply at scale
©2017 MediaMath Inc. 9
And then Header Bidding happened…
… and the problems we just discussed got 5-10x worse.
• Massive duplication in bid requests
(because now the cost for publishers to
call 10+ demand sources is trivial)
• With Header Bidding being
predominately First Price, increased risk
of buyers overpaying for supply
• Dramatically increased scale means even
less clarity into inventory differentiation
and quality
©2017 MediaMath Inc. 10
Types of Fraud
Two main types of fraud that we focus on killing:
Invalid Traffic/
Click Fraud
Domain
Spoofing
©2017 MediaMath Inc. 11
Invalid Traffic
• Also known as non-human traffic
• That’s a bit of a misnomer, because humans
can also generate invalid traffic
• Typically attracted to CPC or cost-per lead
campaigns, also “purchased traffic”
• Whether bots or humans, malicious invalid
traffic is fraudulent, wastes marketer spend,
paints an ugly picture of the publisher, and
erodes confidence in the entire ecosystem
©2017 MediaMath Inc. 12
Counterfeit or Spoofed Domains
• Simply put, representing a bid request as
coming from a site or app that it is not
• For instance, sending the URL as
www.globo.com when it is actually a low-
quality, possibly brand-unsafe site
• RTB standards are unfortunately susceptible
to this type of fraud
• ADS.TXT is one solution
• Marketers should be incredibly wary of
“discounted” supply
©2017 MediaMath Inc. 13
Looking Ahead
BRAND SAFETY
©2017 MediaMath Inc. 14
What is Brand Unsafe?
“DoubleVerify has
blocked 8 million ads
from appearing on content pages classified
as hate speech
– up threefold since January.“
Source: AdExchanger, “Brand Safety is an Old Problem and It’s Getting Worse,” 3/24/17
©2017 MediaMath Inc. 15
Be Aware of What’s Happening
©2017 MediaMath Inc. 16
What is NOT Necessarily Brand Unsafe?
“Fewer advertisers seem to be appearing
on Breitbart, which may be a result of
some ad networks and brand safety
companies blocking it in recent
months, citing hate speech
violations or deeming the content
too inflammatory”
Source: The New York Times, “Brands Try to Blacklist Breitbart, but Ads Slip Through Anyway,” 3/26/2017
©2017 MediaMath Inc. 17
But Avoid Becoming Politically Charged
Don’t conflate hate speech with unsavory political
speech
Blocking legitimate content could have the opposite
effect of drawing more attention
Choose tech and suppliers that provide
comprehensive brand management tools and safety
controls
Source: The New York Times, “Brands Try to Blacklist Breitbart, but Ads Slip Through Anyway,” 3/26/2017
©2017 MediaMath Inc. 18
How Do We Fix It?
MANAGING INVENTORY QUALITY
©2017 MediaMath Inc. 19
Managing Inventory Quality
Work with a DSP that enforces a clean,
transparent supply chain, and that does
not tolerate downstream fraud
©2017 MediaMath Inc. 20
MediaMath’s Fraud Strike Policy
Strike # Notification Procedures Length of Deal Deactivation
Requirements for Deal
Reinstatement
Strike 1 (Deal ID is above
suspicious traffic threshold
for 30 day time period)
Notification of deal
deactivation by MediaMath
supply team
2 Week Deal Deactivation
Detailed explanation of what
was done to mitigate/reduce
suspicious traffic numbers
Strike 2 (Deal ID is above
suspicious traffic threshold
for 30 day time period)
Notification of deal
deactivation by MediaMath
supply team
4 Week Deal Deactivation
Detailed explanation of what
was done to mitigate/reduce
suspicious traffic numbers
Strike 3 (Deal ID is above
suspicious traffic threshold
for 30 day time period)
Notification of indefinite deal
deactivation by MediaMath
supply team and any
implications on Open Exchange
supply
Deal Indefinitely Deactivated
Implications of open exchange
disablement given spend level
and suspicious traffic
©2017 MediaMath Inc. 21
Managing Inventory Quality
Consider running against an approved
whitelist, or determine whether a universal
blacklist is in place for your protection
©2017 MediaMath Inc. 22
Managing Inventory Quality
Stay away from sites and apps that are
known for “buying traffic”
©2017 MediaMath Inc. 23
Managing Inventory Quality
Consider working with a third party
verification vendor, ideally in prebid
©2017 MediaMath Inc. 24
Managing Inventory Quality
Migrate away from inaccurate, easily
fooled proxy metrics like CTR and video
completes and towards real metrics that
can’t be easily faked – for instance, things
like sales, test drives, foot traffic
©2017 MediaMath Inc. 25
Managing Inventory Quality
Ask whether your media sources are
leveraging the IAB’s ads.txt initiative
©2017 MediaMath Inc. 26
How Do We Fix It?
MANAGING BRAND SAFETY
©2017 MediaMath Inc. 27
Managing Brand Safety
Define what is and is not
considered safe for your brand
©2017 MediaMath Inc. 28
Managing Brand Safety
Consider working with a contextual
categorization vendor in prebid
©2017 MediaMath Inc. 29
Managing Brand Safety
Establish a protocol for addressing
brand association questions from
consumers and pressure groups
©2017 MediaMath Inc. 30
Managing Brand Safety
Know your seller: understand who
owns the media on which your
campaigns are running
©2017 MediaMath Inc. 31
Summary
✓ Inventory Quality and Brand Safety are separate and equally
important areas to master
✓ Fraudsters are constantly at work, looking for increasingly
sophisticated ways to “fake” organic activity
✓ Marketers should fully understand where their supply is coming
from, and ensure that their buying platforms are protecting them
✓ Publishers should be very wary of buying traffic, and should
understand that the buy-side has no remaining patience for
downstream fraud
✓ Companies should define what is “safe” for their brand, and
should ensure that technology, relationships and communications
plans are in place to manage brand safety emergencies
©2017 MediaMath Inc. 32
#adtechdata
OBRIGADO!

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ADTECH&DATA 2017 - Palestra "The future of supply brand safety and inventory quality"

  • 1. LEWIS ROTHKOPF G e n e r a l M a n a g e r, S u p p l y M E D I A M AT H THE FUTURE OF SUPPLY BRAND SAFETY AND INVENTORY QUALITY
  • 2. ©2017 MediaMath Inc. 2 Agenda What’s Going On? What is the Size and Scope? How Are Marketers & Publishers Getting Defrauded? Back to the Future How are DSPs Approaching Supply? Cleaning Up the Supply Chain Wrap-Up, Q&A
  • 3. ©2017 MediaMath Inc. 3 Rude Awakening 16.4 BILLION Ad Fraud will cost marketers this year 20% Nearly of digital ad spend “wasted” in 2016 29% Of programmatic spend in 2016 suspected of running on invalid traffic 12% of direct-to- publisher budgets potentially ran on bad traffic Source: The&Partnership via CNBC, “Businesses could lose $16.4 billion to online advertising fraud in 2017: Report,” 4/13/2016
  • 4. ©2017 MediaMath Inc. 4 Rude Awakening Source: CNBC, “Procter & Gamble chief marketer slams ‘crappy media supply chain’, urges marketers to act,” 1/31/17 “We have a media supply chain that is murky at best and fraudulent at worst. We need to clean it up, and invest the time and money we save into better advertising to drive growth.” Marc Pritchard, Procter & Gamble
  • 5. ©2017 MediaMath Inc. 5 What’s Going On?
  • 6. ©2017 MediaMath Inc. 6 Back to the Future HOW DID WE GET HERE?
  • 7. ©2017 MediaMath Inc. 7 DSP Supply 2007 – 2016: The Idea Supply 1.0: plug into every pool of supply in the world, and let the algorithms sort it out! A spaghetti bowl of inventory that cuts across media types, with broad ranges of quality and effectiveness throughout, along with multiple access points And who doesn’t love spaghetti?! One big, delicious silo to solve all marketer needs. Right?
  • 8. ©2017 MediaMath Inc. 8 DSP Supply 2007 – 2016: The Reality The problems emerged almost from the beginning: too much supply to make sense of. Discoverability nearly impossible. Quality and safety in question. Duplicative bid opportunities abound. Pricing massively inefficient The first solution – PMPs – are tough to wrangle, scale and instrument. Assortment of verification companies sprout with no established standard Marketers clamor for a way to make sense of the world’s addressable supply at scale
  • 9. ©2017 MediaMath Inc. 9 And then Header Bidding happened… … and the problems we just discussed got 5-10x worse. • Massive duplication in bid requests (because now the cost for publishers to call 10+ demand sources is trivial) • With Header Bidding being predominately First Price, increased risk of buyers overpaying for supply • Dramatically increased scale means even less clarity into inventory differentiation and quality
  • 10. ©2017 MediaMath Inc. 10 Types of Fraud Two main types of fraud that we focus on killing: Invalid Traffic/ Click Fraud Domain Spoofing
  • 11. ©2017 MediaMath Inc. 11 Invalid Traffic • Also known as non-human traffic • That’s a bit of a misnomer, because humans can also generate invalid traffic • Typically attracted to CPC or cost-per lead campaigns, also “purchased traffic” • Whether bots or humans, malicious invalid traffic is fraudulent, wastes marketer spend, paints an ugly picture of the publisher, and erodes confidence in the entire ecosystem
  • 12. ©2017 MediaMath Inc. 12 Counterfeit or Spoofed Domains • Simply put, representing a bid request as coming from a site or app that it is not • For instance, sending the URL as www.globo.com when it is actually a low- quality, possibly brand-unsafe site • RTB standards are unfortunately susceptible to this type of fraud • ADS.TXT is one solution • Marketers should be incredibly wary of “discounted” supply
  • 13. ©2017 MediaMath Inc. 13 Looking Ahead BRAND SAFETY
  • 14. ©2017 MediaMath Inc. 14 What is Brand Unsafe? “DoubleVerify has blocked 8 million ads from appearing on content pages classified as hate speech – up threefold since January.“ Source: AdExchanger, “Brand Safety is an Old Problem and It’s Getting Worse,” 3/24/17
  • 15. ©2017 MediaMath Inc. 15 Be Aware of What’s Happening
  • 16. ©2017 MediaMath Inc. 16 What is NOT Necessarily Brand Unsafe? “Fewer advertisers seem to be appearing on Breitbart, which may be a result of some ad networks and brand safety companies blocking it in recent months, citing hate speech violations or deeming the content too inflammatory” Source: The New York Times, “Brands Try to Blacklist Breitbart, but Ads Slip Through Anyway,” 3/26/2017
  • 17. ©2017 MediaMath Inc. 17 But Avoid Becoming Politically Charged Don’t conflate hate speech with unsavory political speech Blocking legitimate content could have the opposite effect of drawing more attention Choose tech and suppliers that provide comprehensive brand management tools and safety controls Source: The New York Times, “Brands Try to Blacklist Breitbart, but Ads Slip Through Anyway,” 3/26/2017
  • 18. ©2017 MediaMath Inc. 18 How Do We Fix It? MANAGING INVENTORY QUALITY
  • 19. ©2017 MediaMath Inc. 19 Managing Inventory Quality Work with a DSP that enforces a clean, transparent supply chain, and that does not tolerate downstream fraud
  • 20. ©2017 MediaMath Inc. 20 MediaMath’s Fraud Strike Policy Strike # Notification Procedures Length of Deal Deactivation Requirements for Deal Reinstatement Strike 1 (Deal ID is above suspicious traffic threshold for 30 day time period) Notification of deal deactivation by MediaMath supply team 2 Week Deal Deactivation Detailed explanation of what was done to mitigate/reduce suspicious traffic numbers Strike 2 (Deal ID is above suspicious traffic threshold for 30 day time period) Notification of deal deactivation by MediaMath supply team 4 Week Deal Deactivation Detailed explanation of what was done to mitigate/reduce suspicious traffic numbers Strike 3 (Deal ID is above suspicious traffic threshold for 30 day time period) Notification of indefinite deal deactivation by MediaMath supply team and any implications on Open Exchange supply Deal Indefinitely Deactivated Implications of open exchange disablement given spend level and suspicious traffic
  • 21. ©2017 MediaMath Inc. 21 Managing Inventory Quality Consider running against an approved whitelist, or determine whether a universal blacklist is in place for your protection
  • 22. ©2017 MediaMath Inc. 22 Managing Inventory Quality Stay away from sites and apps that are known for “buying traffic”
  • 23. ©2017 MediaMath Inc. 23 Managing Inventory Quality Consider working with a third party verification vendor, ideally in prebid
  • 24. ©2017 MediaMath Inc. 24 Managing Inventory Quality Migrate away from inaccurate, easily fooled proxy metrics like CTR and video completes and towards real metrics that can’t be easily faked – for instance, things like sales, test drives, foot traffic
  • 25. ©2017 MediaMath Inc. 25 Managing Inventory Quality Ask whether your media sources are leveraging the IAB’s ads.txt initiative
  • 26. ©2017 MediaMath Inc. 26 How Do We Fix It? MANAGING BRAND SAFETY
  • 27. ©2017 MediaMath Inc. 27 Managing Brand Safety Define what is and is not considered safe for your brand
  • 28. ©2017 MediaMath Inc. 28 Managing Brand Safety Consider working with a contextual categorization vendor in prebid
  • 29. ©2017 MediaMath Inc. 29 Managing Brand Safety Establish a protocol for addressing brand association questions from consumers and pressure groups
  • 30. ©2017 MediaMath Inc. 30 Managing Brand Safety Know your seller: understand who owns the media on which your campaigns are running
  • 31. ©2017 MediaMath Inc. 31 Summary ✓ Inventory Quality and Brand Safety are separate and equally important areas to master ✓ Fraudsters are constantly at work, looking for increasingly sophisticated ways to “fake” organic activity ✓ Marketers should fully understand where their supply is coming from, and ensure that their buying platforms are protecting them ✓ Publishers should be very wary of buying traffic, and should understand that the buy-side has no remaining patience for downstream fraud ✓ Companies should define what is “safe” for their brand, and should ensure that technology, relationships and communications plans are in place to manage brand safety emergencies
  • 32. ©2017 MediaMath Inc. 32 #adtechdata OBRIGADO!