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Evento Mobilidade 2016 - Como a inteligência artificial e os chat bots estão mudando o turismo online - Kaio philipe - Kayak

Evento Mobilidade 2016.

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Evento Mobilidade 2016 - Como a inteligência artificial e os chat bots estão mudando o turismo online - Kaio philipe - Kayak

  1. 1. COMO A INTELIGÊNCIA ARTIFICIAL E OS CHAT BOTS ESTÃO MUDANDO O TURISMO ONLINE? KAIO PHILIPE Country Manager KAYAK
  2. 2. AI AND CHAT BOTS By Kaio Philipe
  3. 3. The App Boom is Over…
  4. 4. The App Boom is Over…
  5. 5. But that doesn’t mean the App business Is dying…
  6. 6. One App to rule them all…
  7. 7. SEARCHES THROUGH SITES LANGUAGES APP DOWNLOADS DATA POINTS EACH DAY OVER MADE ON KAYAK EACH YEAR Q U E R I E 1 . 5 B I L L I O N 40 20 55,000,000 30BN S
  8. 8. Annual revenue USD 9,9 Bi Market cap ~USD 74 Bi Largest Online Travel group in the world
  9. 9. How we Behave: Part Scientist, Part Cowboy
  10. 10. I Google, therefore I Bot….
  11. 11. Service Conversation Facebook Messenger ChatBot. . . . . . . . . . . . . . . . . . . . . . . . . .
  12. 12. PR Launch
  13. 13. The caipirinha Bot
  14. 14. Social media impact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  15. 15. With great usability comes great Bugs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  16. 16. Now you can book travel by speaking to KAYAK, via Amazon’s Alexa
  17. 17. Use of AI on eCommerce
  18. 18. BOT BOOM!

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