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Managing Work-Related Stress
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],At the end of this presentation, you will learn:
What is Stress? ,[object Object],[object Object],[object Object],[object Object]
Adaptation to Stress The  Sympathetic Nervous  system prepared the body for flight or fight to allow humans the best chance of survival. The body’s  parasympathetic nervous  system returns to normal after the stressor has been removed. The body begins to perceive and be aware of stress The Sympathetic nervous system prepares the body for fight or flight The parasympathetic nervous system is activated, and the body returns to normal. The body becomes exhausted by its response to stress Hans Selye’s General Adaptation Syndrome Theory proposes four stages involved in adapting to stress: ,[object Object],[object Object],[object Object],[object Object],Fight or Flight Return to  Normal Alarm Exhaustion
Management of Stress ,[object Object],[object Object],[object Object],[object Object],[object Object],Stress cannot be prevented; in fact, life would be dull without short term stress.  Long-term stressful situations are not desirable, but situations leading to them can be managed if we understand the causes:
Management of Stress ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],There are things that you can do to manage stress:
What is Burnout? ,[object Object],[object Object],[object Object],[object Object],Burnout  is the result of stress and frustration, principally brought about by unrealistic expectations.  Stages of Burnout:
What is Burnout? ,[object Object],[object Object],[object Object],Burnout in the workplace Burnout happens to people who previously were enthusiastic when first hired on the job. Three characteristics associated with burnout in the workplace include:
What to Do If You Are Burnout ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],When you recognize the signs and symptoms of burnout, it is time to do some analysis by asking yourself some hard questions:
What to Do If You Are Burnout ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The next step is to make some changes.
Prevention and Recovery from Burnout ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],All of the techniques used for stress management are applicable for prevention and recovery from burnout. Following are the basic steps that need to be taken by a person who experiences burnout:
Goal Setting As A Stress Reliever ,[object Object],[object Object],[object Object],[object Object],[object Object],Outer-Directed people  let events, other people, or environmental factors dictate their behavior. Inner-Directed people , on the other hand, decide for themselves what they want for themselves and what they want to do with their lives. GOAL  – the result or achievement toward which effort is directed.  A  GOAL  must be:
Goal Setting As A Stress Reliever ,[object Object],[object Object],[object Object],[object Object],[object Object],Outer-Directed people  let events, other people, or environmental factors dictate their behavior. Inner-Directed people , on the other hand, decide for themselves what they want for themselves and what they want to do with their lives. GOAL  – the result or achievement toward which effort is directed.  A  GOAL  must be:
Goal Setting As A Stress Reliever Long-terms goals  are achievements that may take three to five years to accomplish.  Much discipline, perseverance, determination, and hard work will be expended in accomplishing long term goals.  The rewards of goal achievement include satisfaction, pride, a sense of accomplishment, and a job well done. Short-term goals  take apart long-range goals and reassemble the required activities into smaller, more manageable time segments.
Source: Administrative Medical Assisting, 3 rd  Edition, by Wilburta Q. Lindh, Marilyn S. Pooler, Carol D. Tamparo, and Barbara M Dahl. Greg Consulta Instructional Design Specialist

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Stress Management In The Workplace Gc

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  • 14. Goal Setting As A Stress Reliever Long-terms goals are achievements that may take three to five years to accomplish. Much discipline, perseverance, determination, and hard work will be expended in accomplishing long term goals. The rewards of goal achievement include satisfaction, pride, a sense of accomplishment, and a job well done. Short-term goals take apart long-range goals and reassemble the required activities into smaller, more manageable time segments.
  • 15. Source: Administrative Medical Assisting, 3 rd Edition, by Wilburta Q. Lindh, Marilyn S. Pooler, Carol D. Tamparo, and Barbara M Dahl. Greg Consulta Instructional Design Specialist