3. COMMON PROBLEMS
Project Management Failure
Technology Failure
Management Failure
People Management Failure
Process Failure
Unclear/foggy strategy
Loose strategy execution
False or no vision and mission
False market
segmentation
Minimum or no monitoring
Minimum or no risk management
Over reactive
to market situations
Focusing only on
Maintaining
The whirlwind
(day-to-day operation)
Never learn from
Past or others experiences
Code quality monitoring problems
Task assignment problems
Reporting problems
SDLC process problems
Process improvement problems
User friendliness problems
Mismatch the requirements
No team building
No people empowerment
No technology investment
Resource management problems
High turnover
Multitasking/overloaded job loads
Reward/punishment
mechanism problems
Attitude and discipline problems
5. THE IMPLEMENTATION
The implementation begin with a strategy, a grand
scenario, a damn good master plan.
Support from top level management is a must !
Start with a Strategy Map
"The problem is at the top; management is the problem."
- W. Edwards Deming
6. THE STRATEGY MAPInternalProcessLearningandGrowth
TECHNOLOGY
Building consultancy mindset and culture
CustomerFinancial
PEOPLE PROCESS TECHNOLOGY
PEOPLE TECHNOLOGYPROCESS
TECHNOLOGY
TECHNOLOGY
PROCESS
PEOPLE
PEOPLE PROCESS
Knowledge Repository
CMMI Compliance
Kaizen implementation
Regular training
Knowledge Sharing Session
Training Within Industry (TWI)
SDLC
Product Quality improvement
SDLC refining
PM tools implementation (JIRA)
Faster delivery time
Increase customer satisfaction
Building strong strategic alliance
Project Management
Increasing control over projects
Efficient resource allocation
Competitive price offering
Increasing projects offering
Increasing revenue
Reducing project cost
The Strategy Map
7. PEOPLE
Discipline the people. (there should be a reward-
punishment mechanism)
Build Community of Practice. (to build a strong
team, streamline knowledge sharing, liquify
communication)
Implements a Good Task Management. (can be
monitored via an online system, can be viewed by
all levels of management, supporting performance
monitoring activities)
Improve the Resource Management best practices.
(remember that the trend is IT resources are getting
global and widely sparse)
Set a good enough team (organization) structure.
8. PROCESS
Cuts all unnecessary process to reduce time and
waste.
Implements Kaizen Blitz, if your concern is in
speed.
Implements Kanban (and its signboard).
Implements some of Agile principle (that match with
our culture)
“We take pieces of agile for the most part. It's definitely a hybrid; I
don't think anyone can use agile as it's quoted in a book. You take
pieces that work for your team.” — Micah Figone, Zynga
12. TECHNOLOGY
Use Open Source Technology that are stabil, widely
and commonly used, proven and reliable.
JIRA – Project Management
Alfresco – Document Management System
Hudson + Sonar – Code Quality Monitoring
(+encourage unit testing)
"You can expect what you inspect.“ – W. Edwards Deming
13. THE MEASUREMENTS
Implements Balanced Scorecard
How To Measure
Set your measurement points and their metrics.
Communicate your metrics both up and down the
organization.
Post team and individual results.
Review your metrics and use them to guide your
decisions.
Share that success with everyone.
“You can't Manage what you don't Measure” – W. Edwards Deming
14. THE MEASUREMENTS
Measure To Manage (the principles)
Measure what's important.
Publish your metrics and benchmarks.
Reward people for exceeding their goals.
“You can't Manage what you don't Measure” – W. Edwards Deming
15. THE BENEFITS
People : Improve (skill, knowledge,
communications) collaboratively.
Process : Continuous Improvement toward
efficiency and company’s competence perfection.
Technology : Low cost, high benefits.
