Panel at Carbon Five: Join us for a panel conversation and open discussion about unconscious bias with Natalie Sue Johnson and Sonya Green. We'll discuss what it is, how it affects our workplaces and how we can learn to prevent it from negatively affecting our interactions with others. Please bring your curious questions and experiences for sharing!

1. #UnconsciousBias
Unconscious Bias
What, how, why and where

2. #UnconsciousBias
Protected Space
● Open format
● Lots of views, all valuable, all important
● Code of conduct
● Video

3. #UnconsciousBias
Introductions

4. #UnconsciousBias
Natalie Sue Johnson
Co-founder at Bottle Bracket
natalie.sue.johnson@gmail.com
@bottlebracket

5. #UnconsciousBias
Sonya Green
Github’s Chief Empathy Officer
sonya@github.com
@sundaykofax

6. #UnconsciousBias
Courtney Hemphill
Partner & Tech Lead at Carbon Five
courtney@carbonfive.com
@chemphill

7. #UnconsciousBias
Size mattersSize Matters #UnconsciousBias

8. #UnconsciousBias
Systems matterSystems matter #UnconsciousBias

9. #UnconsciousBias
Unconscious bias.

10. #UnconsciousBias
Unconscious bias.
People are faced with 11 million pieces of information at
any given moment.*
*Wilson, Timothy. Strangers to Ourselves: Discovering the Adaptive Unconscious. As referenced in ‘You Are More Biased Than You
Think.’ Fast Company, author Jane Porter, October 6, 2014

11. #UnconsciousBias
Unconscious bias.
People are faced with 11 million pieces of information at
any given moment.
You can’t process it all, so your brain takes shortcuts.
*Wilson, Timothy. Strangers to Ourselves: Discovering the Adaptive Unconscious. As referenced in ‘You Are More Biased Than
You Think.’ Fast Company, author Jane Porter, October 6, 2014

12. #UnconsciousBias
Unconscious bias.
1. Decision making
2. Social interactions

13. #UnconsciousBias
Unconscious bias.
1. Decision making
2. Social interactions

14. #UnconsciousBias
Decision making.
Hiring
Promotions
Evaluations
Purchases

15. #UnconsciousBias
Decision making.
Hiring
Promotions
Evaluations
Purchases
Blind orchestra audition
study at Stanford’s
Clayman Institute
Goldin, Claudia, and Cecilia Rouse. Orchestrating impartiality: The impact of" blind" auditions on female musicians. No. w5903.
National bureau of economic research, 1997.

16. #UnconsciousBias
Unconscious bias.
1. Decision making
2. Social interactions

17. #UnconsciousBias
Social interactions.
Casual conversations
Negotiations
Meeting behavior

18. #UnconsciousBias
Social interactions.
Casual conversations
Negotiations
Meeting behavior
Reversing the gender gap
in negotiations study
Kray, Laura J., Adam D. Galinsky, and Leigh Thompson. "Reversing the gender gap in negotiations: An exploration of stereotype
regeneration." Organizational Behavior and Human Decision Processes 87.2 (2002): 386-410.

19. #UnconsciousBias
Resources.
Popular press
Academic journals
Partnerships
Trainings

20. #UnconsciousBias
Resources.
Popular press
Academic journals
Partnerships
Trainings
Shelley Correll, Stanford
Joan Williams, UC Hastings
Madeline Heilman, NYU

21. #UnconsciousBias
Take action.
Add structure to combat decision making bias
Remove sources of bias
Increase awareness through open discussion
Hire more diverse employees

22. #UnconsciousBias
Visceral examples.

23. #UnconsciousBias
(Google image search: scientists)

24. #UnconsciousBias

25. #UnconsciousBias
Telephone, kinda.
Message:
spoken
written
drawn
spoken
written
drawn
“An earthquake”

26. #UnconsciousBias

27. #UnconsciousBias
Harvard implicit association tests
Mapping keys
Match good or bad
Overlay potential bias
Rapid decisions
https://implicit.harvard.edu/implicit/takeatest.html
At the bottom, click "I wish to proceed"

28. #UnconsciousBias
Systems
Agile XP
NVC
Design
Mentoring

29. #UnconsciousBias
Agile XP
Pairing (experiential rather than analytic)
Dailies (frequent interactions)
Iteration & Reflection (repeatable, continuous learning)
Cross-functional teams (client-vendor, design-developer, manager-
employee, man-woman, etc.)
http://agilemanifesto.org/
http://en.wikipedia.org/wiki/Coherence_therapy

30. #UnconsciousBias
NVC (nonviolent communication)
Evolved from Marshal Rosenberg’s work with civil rights activists in early 1960’
s and his search for a way to rapidly disseminate peacemaking skills.
Observation (facts as distinct from our evaluation)
Feelings (emotions or sensations, free of thought and story)
Needs (universal human needs)
Request (request for a specific action, free of demand)
http://en.wikipedia.org/wiki/Nonviolent_Communication

31. #UnconsciousBias
Design
Design Thinking (empathy, customer interviewing)
Environment (comfortable, welcoming neutral ambiance)
Dynamic spaces, co-location (MIT building 20, Pixar)
https://www.ncwit.
org/sites/default/files/resources/designphysicalspacebroadappeal_affectingwomensentrypersistencecomputingphysicalspace_web
.pdf

32. #UnconsciousBias
Mentoring
http://blog.jessitron.com/2015/01/systems-thinking-about-wit.html

33. #UnconsciousBias
What are your sticky
situations?

34. #UnconsciousBias
Get social!