The Agility Matrix for Business Processes is a tool to help to choose how to start with BPM Toolset

1. The Agility Matrix Explained Clayton Costa Enterprise Solutions Executive

5. What’s really BPM About? AT FIRST, A MANAGEMENT DISCIPLINE ! A SET of TECHNOLOGIES to support the MANAGEMENT & AUTOMATION of such initiative makes a lot of sense! That focus on CONTINUOUS IMPROVEMENT

6. But… WHEN should I use these tools??? I believe that the answer to this question lies on the way the process portfolio of one specific company is distributed across two dimensions…

7. The Agility Matrix Level of uniqueness of a business process Specific Standard Stable Volatile Life Cycle of the business process

8. Level of uniqueness of a business process Specific Standard Stable Volatile Tax Management Accounting & Financials Mgt. Strategy Development Knowledge & IT Mgt. Sales & Marketing Mgt. Manufacturing & Services Delivery Customer Services Mgt. Examples of processes from the APQC Reference Model HR Development Services & Products Development Environment Impact Mgt.

9. Specific Standard Stable Volatile Tax Management Accounting & Financials Mgt. Strategy Development Knowledge & IT Mgt. Sales & Marketing Mgt. Manufacturing & Services Delivery Customer Services Mgt. Examples of processes from the APQC Reference Model HR Development Services & Products Development Environment Impact Mgt. More CRITICAL TO THE BUSINESS

10. The Matrix is UNIQUE Manufacturing? Professional Services? … there might be some patterns per industry… While the full process portfolio must be very unique…

11. The Make-Or-Buy decision when automating… Hum… Standard and never changes? Someone must have a ready solution to this! I want a Packaged App (ERP)!!! Level of uniqueness of a business process Specific Standard Stable Volatile Tax Management Accounting & Financials Mgt. Strategy Development Knowledge & IT Mgt. Sales & Marketing Mgt. Manufacturing & Services Delivery Customer Services Mgt. Examples of processes from the APQC Reference Model HR Development Services & Products Development Environment Impact Mgt. Life Cycle of the business process

12. Hum… Always changing, but for everybody at the same time? I want to buy a service to keep this up-to-date! Level of uniqueness of a business process Specific Standard Stable Volatile Tax Management Accounting & Financials Mgt. Strategy Development Knowledge & IT Mgt. Sales & Marketing Mgt. Manufacturing & Services Delivery Customer Services Mgt. Examples of processes from the APQC Reference Model HR Development Services & Products Development Environment Impact Mgt. Life Cycle of the business process

13. Ops… It’s a process that just relates to my company? Let’s do some code, once it’s not going to change very often… Level of uniqueness of a business process Specific Standard Stable Volatile Tax Management Accounting & Financials Mgt. Strategy Development Knowledge & IT Mgt. Sales & Marketing Mgt. Manufacturing & Services Delivery Customer Services Mgt. Examples of processes from the APQC Reference Model HR Development Services & Products Development Environment Impact Mgt. Life Cycle of the business process

14. Now what? Pieces of these – very important – processes are already automated by packaged apps, but I often need to adapt them to the market req’s. Is that what BPM is about? Level of uniqueness of a business process Specific Standard Stable Volatile Tax Management Accounting & Financials Mgt. Strategy Development Knowledge & IT Mgt. Sales & Marketing Mgt. Manufacturing & Services Delivery Customer Services Mgt. Examples of processes from the APQC Reference Model HR Development Services & Products Development Environment Impact Mgt. Life Cycle of the business process

17. A Collection of Enabling Technologies New architectural elements of a more modern – and flexible - business process automation infrastructure Driven by these requirements, many solutions arose…

18. The trick… Now, the trick lies in choosing the right elements – and defining the best architecture to your specific requirements! If you don’t do so, the risk is that you’re going to buy just “YARADT”…

20. That’s all Folks!