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Persuasive technology
Cristina Vigan0’
UX Designer at Cyber-Duck
@CrVigano
Design Psychology
WWF - Marketing campaign by Saatchi & Saatchi http://adsoftheworld.com/media/ambient/wwf_paper_dispenser
http://www.memecenter.com/fun/1304911/girl-logic
Persuasion has been in
our life for a long time
John lewis advert 2015 http://www.johnlewis.com/
Antibes market http://turistipercaso.it/costa-azzurra/image/6445/il-mercato-
provenzale-di-antibes.html
Persuasive technology
Child using facebook http://www.mirror.co.uk/news/technology-science/
technology/how-pretend-you-havent-seen-5567320
People using smart phones while waiting https://blog.mozilla.org/ux/2013/09/
firefox-research-in-thailand-five-observations-from-the-field/
Medium
Functional triad - B.J. Fogg
SOCIAL ACTOR
TOOL
Tool
1. Reduction
2. Tunnelling
3. Tailoring
4. Suggestion
5. Self-monitoring
6. Conditioning
1. Reduction
Task difficulty
Motivation
Fogg behaviour model
Amazon
AmazonPinterest
Amazon Dash
Amazon dash
2. tunnelling
Asos
Duolingo
3. tailoring
BBC NEWS
NETFLIX
SPOTIFY
4. suggestion
iBEACON
Vouchercloud
5. self-monitoring
Jawbone
Jawbone
Smappee
6. conditioning
FOURSQUARE
With great power comes great responsibility
Persuasive Technology: Using Computers to Change What We Think and Do
B.J. Fogg
100 things every designer needs to know about people
S. M. Weinschenk
Drive: The Surprising Truth About What Motivates Us
D. H. Pink
Resources
Thank you!
Cristina Vigano’
UX Designer at Cyber-Duck
@CrVigano
@cyberduck_uk

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Persuasive technology