15. A great header
• Using [Brackets] for instant mental filing
• Descriptive header with what you want
• Forge a connection
• Feed a need: ego, curiosity, fun
16. Proper use of CC & BCC
CC BCC
• people who need to • any list of people who
know don’t know each other
• reply to conversation to prevent exposing
by one member of emails
larger team • take people off a thread
18. Getting a response
• Send 3 sentence emails. Not 3 paragraphs, 3 sentences
• Don’t ask for meetings, ask for the one thing you want
• If you don’t hear back, ping her again
• Don’t send attachments, send links
• Make it easy for people to do what you want
• Use good plain text formatting
• Write a clear subject
19. Reminder
Hi Peter -
DO
• short I know you’re busy, so this is just a
• friendly quick ping to see if you’ve had a
• understanding chance to look at the proposal I sent.
• include original email
It’s included below. I’d appreciate a
DON’T quick update when you have a
• Get pissed or passive moment.
aggressive
• be longwinded Thanks,
Chris
20. Signature
YES NO
• name • images
• title • physical address
• phone # • legalese - unless you must
• twitter • “please do not print”
• 1 or 2 URL’s - blog, • embedded HTML iFrame
company
• call to action
promotion
23. Auto-responder etiquette
• Subject Line: Out of Office
• No cute vacation talk
• Give date you will be back
• Give alternative or emergency
contact info
• Turn it off - NO “I check my email
2x per day”
http://shankman.com/auto-responder-email-replies-u-iz-doin-it-wrong/
33. Tag, Folder, Archive
TAG FOLDER ARCHIVE
• associate w/ a tag • active folders ie: • always get email
(or multiple tags) Sane Box are out of your inbox
for bulk review helpful after acted upon
later • use google rules
• I use this to to put things in
collect contacts folders
• I may want to find • I need to do
this later something with
this now
Use search to find stuff later, not folders, tagging.