Sustainability Report 2012

BERSATU MEMBANGUN INDONESIA
Together Developing lndonesia
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PT Semen lndonesia (Persero)Tbk.
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PEhIGHARGAAN PROPER FIMAS
Pengembangan bahan bakar alternatif, juga dibarengi ciengan
pelaksanaan komitmen untuk melestarikan lingkungan"
Kesungguhan kami mengelcla linEkungan, telah rnembuahkan
apresiasi dari berbagai pihak. Di antaranya penghargaan Proper
Emas untuk PT Semen lnConesia (Perserc)Tbk" dari Kernenterian
Lingkungan l-iidup, sebagai pencapaian tertinEgi dalanr
pengelolaan lingkungan dan pelestariannya. Sementara PT
Semen Padang dan PT 5emen Tonasa, mendapatkan Prrrper Biru.
t2.101
Peringkat Emas merupakan peringkat tertinggi dalam ;oenilaian
dan menunjukkan PT 5emen lndonesia (Persero) Tbk. telah
rnelakukan pengeloiaan lingkungan hidup lebih dari yang
dipersyaratkan dan suCah melakukan upaya 3R (reduce- alau
pengurangan tinrbulan limbah, reuse atau penEgunaan kembali
timbulan limbah, dan recycle atau daur uiang timbulan lirnbah),
menerapkan sistem pengelolaan lingkungan berkesinambungan,
serta meiakukan upaya-upaya yang berguna bagi kepentingan
masyarakat pada jangka panjanq.
GOLD PROPER AWARD
The alternative fuel development is implemented along with
commitment to preserve the environment. Our determination
to manage the environment has received appreciation from
various parties. One of them is Gold Proper award for PT Semen
lndonesia (Persero) Tbk. from lr4inistry of Environment, as the
highest achievement in environmental management and
conservation. While PT Semen Padang and PT Semen Tonasa,
received Blue Proper awards. -2 10_
Gold rating is the highest rating in this assessment and an
evidence that PT Semen lndonesia (Persero) Tbk. has done more
than required in environmental management including 3R
principles (reduceby reducing waste generation; reuse by reusing
generated waste; and recycle by recycling generated waste),
implementing sustainable environmental management system,
and making beneficial efforts for the community's interest in
the long run.
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Waste Heat Reeo
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Biodiversity Gaden
Waste Heat Recovery
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5!(ainability Report PT Semen lndonetia (P€rsero) Tbk 2012
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Sertifikasi & Penghar aan
Certification & Awards
Sertif i kasi t2.1 Ol 14.1 2l
Certification
NO NAMA SERTIFIKAT
CERTIFICATE NAME
URAIAN
DESCRIPTION
fSIASA BERLAKU
VALID UNTIL
t. lndeks sRl KEHATI
SRl KEHATI lndex
Diterbitkan oleh:
Yayasan Keanekaragaman F{ayati (Kehati) dan Bursa Efek lndonesia
lssued by:
Biodiversity Foundation (Kehati) and lndonesia Stock Exchange
Diperbarui setiap enam bulan
sekali oleh otoritas bursa saham
Renewed every six months by
stock exchange authority
2. Proper Emas
Gold Proper
Diberikan oleh:
Kementerian Lingkungan Hiudp
Awarded by:
Ministry of Environment
2011 -2012
3. OHSAS 18001:2007 Sistem Manajemen Keselamatan dan Kesehatan Kerja
Occupational Health and Safety Management System
2014
4, SMK3 Sistern Manajemen Keselamatan dan Kesehatan Kerja
2014
20155. ISO 9001:2008 Sistem Manajemen Mutu
Quality Management System
6. ISO 14001 5istem Manajemen Lingkungan
Enviromental Management System
201 5
7. ISO/IEC 17025:2005 Sertifikasi Akreditasi Laboratoriurn PenEujian Bahan (LP-15 i-DN)
Certificate of Material Testing La boratory Accreditation (LP- 1 51 -lDN)
2015
2014
z. SMK3 Sistem Manajemen Keselamatan dan Kesehatan Kerja
2014
3, ISO 9001:2008 Sistem Manajemen Mutu
2015
2014
5. API Spesification 10A Sertifikat American Petroleum lnstitute
Certification from American Petroleum lnstitute
2012
6. l5O/lEC 17025:2005 Sertifikasi Akreditasi Laboratorium Pengujian Bahan (LP-1 51-DN)
Certificate of Material Testing Laboratory Accreditation
Kode lnternasional 5istem Pengamanan Kapal dan Fasilitas Pelabuhan
lnternational Ship and Port Facility System Code
2014
7. |SPS Code 2015
04 LapoGn Keberlanjutan PTSem€n lndonesia (Perero)Tbk 2012

fi0 NAtutA SERTIFIKAT
CERTIFICATE NAME DESCRIPTION
MASA BERLAKU
VALID UNTIL
5is'lem Manajenren Mutu
2012
2014
2012
2. l5O/lEC 17025:2005
3. l5O I4001:2004
Sertifikasi Akr.editasi Laboratoriurl Pen g ujia n Ba ha n (LP-1 5 1,Df,i)
Certificate of Material Testing Laboratory Accreditation (LP-98-lDN)
Sistenr Manajemen Lingkungan
Environmental Management System
Sistem Manajemen Keselamatan dan Kesehatan Kerja
5istern Manajenren Keseiamatan dan Kesehatan Kerja
4" SMK3
5. 0H5AS 180C1:2007
2014
2012
o_ |vt) 5istem Manajemen TerinteErasi
I ntegrated Management System
Kode lnternasional Sistem Pengamanan Kapal dan Fasilitas Felabuhan
lnternational Ship and Port Facility System Code
2012
7. l5P5 Code 20't5
5!(alnabililyRepodPTSemen ndonesra(Perero)Tbk 2012 05

Sertifrkasi & Penghargaan
Pen g hargaa n 12.1 0l 14.1 2)
Awards
Certification & Awards
NO TANGGAT NAMA PENGHARGAAN
DATE AWARD'S NAME
PEMBERI
AWARDED BY
1. 5 Januari 20'12 Rintisan Teknologi dan lndustri Hijau
January 5,2o12 Pioneering Technology and Green lndustry
2, 8Februari20l2 Superbrands20l2untukSemenGresikGroup
February 8, 201 2 Superbrands 201 2 for Semen Gresik Group
Kementerian Perindustrian dan diserahkan oleh Presiden Rl
Ministry of lndustry and presented by President of Republic
of lndonesia
The Poenix Communications
3. 8 Februari 2012 IDEA RUIVIAH Award 201 1 Majalah IDEA dan Tabloid RUMAH
February8,2012 Kategori Spesial Sebagai PemilikAtauPengelolaProdukTerbaik lDEAMagazineandRUMAHTabloid
IDEA RUMAH Award 201 1
Special Category as Best Product Owner or Management
4. 5 llaret 201 2 Zero Accident AwarC
March 5, 2012
Kementerian Tenaga Kerja Can Transmigrasi
Ministry of Manpower and Transmiqration
5 27 Maret 2012 Certificoteaf Recognition (COR) atas peran dan partisipasi aktif Calarn Kementerian Koperasi dan UKM
March 27,2012 pembinaan sektor UKM Ministry of Cooperative and SME
Certificate of Recognition (COR) on active role and participation in
SME sector development
6. 22Mei2012 TheWorldsBiggestPublicCompanies
May 22,2012
Majalah Forbes lndonesia
Forbes lndonesia Magazine
7 . Juni 2012 SWA 1 00 Best Wealth Creators
June 2012 Kategori Asean BestPublicCompanies
SWA 100 Best Wealth Creators
for Asean Best Public Companies Category
8. Juni20l2 SWA 100 BestlUealthCreotors
June 2012 Kategori lndonesia Best Public Cc;mpanies
for lndonesia Best Public Companies Category
9. )uni 2012 SWA I 00 Best Wealth Creators Majalah SWA
June 2012 Sebagai First Rangking of lndonesio SWA Magazine
Best Public Compantes
as First Rank of lndonesia
Best Public Companies
Majalah SWA
SWA Magazine
Majalah SWA
SWA Magaz,ine
l0 iuli 2012 ' Most Commilted to a Strong Dividend Policy
)uly2012 " BestlnvestorRelotions
. Most Committed to a Strong Dividend Policy
. Best lnvestor Relations
Majalan Finance Asia
Finance Asia Magazine
11. September2012 lndonesia Annual ReportAward
September, 201 2 Peringkat Tiga
Kateqori BUMN Non-Keuangan Listed
Indonesia Annual Report Award
Third Place
Category Listed Non-financial SOE
12 Novernber20l2 Best Corporate Governance 2012
November, 2012 Kategori; Best EquitableTreatmentof Shareholders
Best Corporate Governance 20 1 2
Category; Best Equitable Treatment of Shareholders
Badan Pengawasan Pasar Modal - Lembaga Keuangan
(Bapeparn t-K) dan Self Regulatory Organizaton (SRO)
Capital Market and Financial Institution Supervisory Agency
(Bapepam LK) and Self Regulatory Organizaton (SRO)
lndonesian lnstitute for Corporate Directorship (llCD)
06 Laporan (eberl:njmii PT Semef ndone5 a {Perero) Tbk l0l2

NO TAI{GGA!.
DATE
13. Desember 20i2
December 201 2
NAMA PENGHARGAAN
AWARD'S NAME
Fenghargaan Efisiensi Energi Nasional
National Energy Efficiency Award
PEMBERI
AWARDED BY
Kementerian Energi dan Sumber Daya Mineral
Ministry of Energy and Mineral Resources
I 26lanuari20i2 TheBestoflmprovementoflSOl400l:2004
January 26,2012
Sucofindo lnternational Certification Services (5lCS)
2.
3,
2 Februari 201 2 Superbrands 201 2 5uperbrands lnternational
Badan Pengawasan Pasar Modal - Lembaga Keuangan
(Bapepam LK) dan Self ReEulatory Organizaiton (SRO)
Capital Market and Financial Institution Supervisory Agency
(Bapepam LK) and Self Regulatory Organizaton (SRO)
February 2,2012
'18
September 2012
September 18,2012
lndonesia Annual Report Award
Feringkat Empat
Kateqlori BUMt Non-Keuangan Non-Listed
Indonesia Annual Report Award
Fourth Rank
Category Listed Non-financial 5OE
4. 2'1 November 2012 Good Performance
November 12,2012
lndonesia Quality Award 2012
L 27 Fefuuari2}12 The Best lnnovation Semen Gresik Group
February 27,2012 KategoriTeknologi dan Proses Produksi, SGG Award on lnnovation
The Best lnnovation
Category Technology and Production Process, SGG Award on
ln novation
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2.13-16Oktober2012
October 13-16,2O12
Prestasi Gold 3 Star Konvensi lnternasional GKM
Gold 3 Star Achievement at lnternational Convention on QCC
lnternational Conventjon on QC Circle 2012 Malaysia
3. 1 3- 1 6 Oktober 201 2 Best Ferformance
Best Performance
pada Konvensi Internasional GKM
at International Convention on QCC
Asia Pacific Quality OrEanization Award, di Colombo, Srilangka
Asia Pacific Quality Organization Award, in Colombo, Sri Lanka
lndcnesia Quality Award 2012
October 13-16,2O12
4. 21 Nopember20l2
November 21, 201 2
Early lmprovement Malcolm Baldrige Criteria Dengan Peningkatan
Early lmprovement Malcolm Baldrige Criteria with the Largest Score
lmprovement
5r5tainab! ity ReportPI Semen lndonsia (Pe6ero) Tbk 2012 07
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Board of Directors' Message
08 Laporai l{eher aij!lrr PT 5emen id0fes a (Perero) Tbk 2012
I1.1111.21

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:=-angku kepentingan yang Kami hormati,
!e:r.at datang di Laporan Keberlanjutan 20.1 2
r- S:rren lndonesia (Persero) Tbk. Melalui
,:3{r-n ini kami ingin berbagitentang apa yang
::=l' sedang dan yang akan dilakukan PT
-t-rn lndonesia (Persero)Tbk., dan entitas anak
=,:{-s;haan
di industri semen, yaitu melipuii PT
!-=-en Padang dan PT Semen Tonasa. Kami
-,; . menyampaikan bahwa apa yang dilakukan
:. :ila tahun 201 2 adalah bentuk upaya aktif
r
='ri dalam ikut serta dalam pembangunan
..Erlanjutan.
-caya kami memelihara pertumbuhan usaha
: e - peroleha n keu ntu n ga n (p rofit), sena ntiasa
: erengi dengan tanggung jawab melestarikan
rgkungan (planet), serta mendatangkan
-:nfuat bagi masyarakat, terutama mereka yang
:e,zda di sekitar lokasitempat kami berkegiatan
,:rocle). Tujuan akhir dari semua itu tentu saja
-enciptakan bisnis yang berkelanjutan.
::.a pemangku kepentingan yang kami hormati,
. cmitmen pada prinsip-prinsip keberlanjutan
-enjadi tanggung jawab yang lebih besar pada
-asa mendatang, mengingat tahun ini kami
-elakukan beberapa pencapaian besar terkait
etangguhan kinerja ekonomi.
=ertama, adalah perubahan nama dari PT Semen
G'esik (Persero) Tbk. menjadi PT Semen
nConesia (Persero) Tbk., yang sekaligus akan
nenja d i strote g i c h o l d i n g. Ked u a, P erjanjian Jual
3eli Bersyarat dengan Ha Noi General Export-
'nport Joint Stock Company, untuk
cengambilalihan Thang Long Cement di
Vretnam, yang menandakan langkah awal kami
rrenjadi industri semen berskala global.
Komitmen pada pelestarian lingkungan juga
telah mendapatkan pencapaian
menggembirakan dengan penghargaan Proper
Emas untuk PT Semen lndonesia (Persero) Tbk.
Selain itu, dukungan pada Mekanisme
Dear Stakeholders,
Welcome to the Sustainability Report 2012 of
PT Semen lndonesia (Persero)Tbk..Through this
report we would like to share about past, present
and future activities of PT Semen lndonesia
(Persero) Tbk., and subsidiaries in the cement
industry, PT Semen Padang and PT Semen
Tonasa. We would like to say that what we have
carried out during 2O12 are our active
participation in sustainable development.
Our efforts to maintain business growth and
income generation (profit), are always
accompanied by the responsibility to preserve
the environment (planet), and to bring benefits
to the community, especially those in the vicinity
of our operational sites (people). The ultimate
goal of all these is to create a sustainable
business.
Valued Stakeholders,
We will take greater responsibilities in our
commitment to the principles of sustainability
in the future, given this year we made major
achievements related to our robust economic
performance.
First, the change of name from PT Semen Gresik
(Persero) Tbk. to PT Semen lndonesia (Persero)
Tbk., which also will become a strategic holding.
Second, the Sale and Purchase Agreement with
Ha Noi General Export-lmport Joint Stock
Company, for the acquisition of Thang Long
Cement in Vietnam, which signifies our first step
into global cement industry.
Commitment to environmental preservation has
also received encouraging achievements
through Gold Proper awards for PT Semen
lndonesia (Persero)Tbk. ln addition, support to
the Clean Development Mechanism (CDM)
Penca pa ia n
Achievement
202
Perubahan Nama
PT Semen lndonesia
(Persero)Tbk.
Change of Name
PT Semen lndonesia
(Persero) Tbk.
Pengambilalihan
Thang Long Cement
diVietnam
Acquisition of Thang
Long Cement at Vietnam
Penghargaan Proper
Emas, PT Semen
lndonesia (Persero)
Tbk.
Gold Proper Award, PT
Semen lndonesia
(Persero)Tbk.
5u5tainability Repoft PTSemen lndonesia (Pe6erc)Tbk 2012 09

Sambutan Dewan Komisaris
Pemenuhan program
PKBL dan Comdev
untuk masyarakat
lmplementation of
Partnership and
Community Stewardship
Program (PKBL)and CSR
Pemenuhan
kepatuhan Amdal
untuk area operasi
baru
Compliance through
environmental analysis
for new operating area
Board of Directors Message
Strateg i
Berketanjutan
Susta ina bil.ity
Strategy
Pembangunan Bersih atau Clean Development
Mechanism (CDM) melalui pengembangan
energi alternatif terbarukan dan pengurangan
reduksi emisi COz, juga telah membuahkan
Sertifi kasi Em i si Red u ksi atau Ce rtifi ed Em i ss i o n
Reduction (CER), yang nantinya dapat
ditransaksikan melalui mekanisme pasar karbon
kredit (carbon credit trading mechanism).
Dengan kesungguhan hati, kami telah
melakukan pemberdayaan masyarakat melalui
Program Kemitraan dan Bina Lingkungan, serta
program pengembangan masyarakat atau
community development (Comdev). Secara
perlahan, jumlah pelaku usaha kecil, menengah
dan koperasi (Ul(MK) yang dibantu melalui
Program Kemitraan terus bertambah sehingga
bisa menyerap lebih banyak tenaga kerja.
Sedang Program Bina Lingkungan telah dapat
membantu masyarakat di sekitar pabrik semen,
dalam penyediaan bantuan berbagai
infrastruktur maupun fasilitas umum dan fasilitas
sosial. Adapun Prograrn Comdev membantu
memberdayakan masyarakat di sekitar pabrik
semen, sehingga kesejahteraan mereka dapat
meningkat,
Para pemangku kepentingan yang kami hormati,
Sesuai dengan Visi dan Misi Perseroan, kami
terus mengembangkan usaha untuk
menclptakan bisnis berkelanjutan. Tentu saja
hal tersebut bukan sesuatu yang mudah karena
berbagai tantangan sudah menanti. Salah
satunya adalah peningkatan permintaan
kebutuhan semen, baik di lingkup nasional,
regional maupun global.
Untuk itulah pada tahun 2013 kami bersatu
menyamakan tekad dengan mengganti narna
menjadi 'PT Semen lndonesia (Persero)i Tbk.
yang akan kami uraikan pada bagian tersendiri
dalam laporan ini. Kami juga memulai
pembangunan Pabrik lndarung Vl PT Semen
Padang, dan juga pabrik semen baru di
through alternative renewable energy
development and reduction of COz emission,
has also resulted in Certified Emission Reduction
(CER), which will be transacted through the
carbon credit trading mechanism.
We have earnestly empowered people through
Partnership and Community Stewardship
Program, as well as community development
(ComDev) programs. The number of small,
medium enterprises and cooperatives (SMECS)
supported through the Partnership Program
continues to grow so it can absorb more workers.
Meanwhile Community Stewardship Program
has been able to help people around the cement
plants, in the form of assistance for various
infrastructure and the provision of public and
social facilities.The ComDev program has helped
empower communities around the cement
plants in improving their welfare.
Honored Stakeholders,
ln accordance with the Company's vision and
mission, we continue to develop our operations
to create a sustainable business. This is certainly
not easy because of many challenges still lie
ahead. One of them is increasing demand for
cement, both in national, regional and global
market.
Therefore in 2013 we decided to change our
name to 'PT Semen lndonesia (Persero), Tbk.
which we will describe in a separate section of
this report. We also started construction of
lndarung Vl plant of PT Semen Padang, as well
as a new cement plant in Rembang Regency,
Central Java, to increase production capacity. ln
10 LapoanKeb€rlanjutanPT5emenlndone5ia(Pe6ero)Tbk 2012

.:bupaten Rembang, Jawa Tengah, sehingga
::cat meningkatkan kapasitas produksi. Guna
-eminimalkan dampak yang ditimbulkan dari
::....bangunan pabrik tersebut, kami telah
-=nyelesaikan dokumen Analisis Mengenai
I =npak Lingkungan (Amdal) bagi Pabrik
^i3rung Vl, sementara untuk pabrik baru di
. :3.rpaten Rembang, kini tengah dilakukan
r-Ci Amdal.
-=^tangan lain yang kami hadapi adalah
-:^sinergikan kinerja keberlanjutan dengan
-:-perhatikan kearifan lokal, dengan kinerja
--=^g Long Cement di lndonesia, yang pastinya
-=.liliki latar belakang sosial-budaya yang
:t.beda. MelaluiThang Long Cement, kamiakan
-l.gayunkan langkah untuk bisa memenuhi
' =:rtuhan semen di lingkup regional.
'=Ti yakin, semua tantangan itu tidak akan
-:rghambat upaya bersama dalam
-: aksanakan prinsip-prinsip keberlanjutan.
.:-i percaya, komitmen kami pada prinsip-
:- -sip keberlanjutan, akan menjadikan bisnis
r- 5emen lndonesia (Persero) Tbk., bersama
::'gan entitas anak perusahaan di industri
--.en: PT Semen Padang, PT Semen Tonasa dan
--:a Thang Long Cement di Vietnam akan terus
::r''relanjutan, sehingga dapat mendatangkan
-:rfaat bagi segenap pemangku kepentingan.
r<hir kata, perkenankan kami menyambut Anda
;:rua dalam Laporan ini dan mengucapkan
.a,amat datang di PT Semen lndonesia (Persero)
order to minimize the impact of plant
construction, we have completed the Analysis
on Environmental lmpact (Amdal) documentfor
lndarung Vl plant, while for the new plant in
Rembang Regency, Amdal studies are now
underway.
Another challenge that we are facing is to
synergize the sustainability performance that
respects local wisdom, with the performance of
Thang Long Cement in lndonesia, which
certainly has different socio-cultural
backgrounds. Through Thang Long Cement, we
will continue to work to meet the demand for
cement in the regional market.
We are confident that all of the challenges will
not hamper our joint efforts in implementing
the principles of sustainability. We believe our
commitment to the principles of sustainability
will make the business of PT Semen lndonesia
(Persero) Tbk., along with subsidiaries iri the
cement industry, PT Semen Padang, PT Semen
Tonasa and Thang Long Cement in Vietnam,
sustainable to bring benefits to all stakeholders.
Finally, through this report, allow us to welcome
you all to PT Semen lndonesia (Persero)Tbk.
Tantangan
Cha ltenge
2012
Pembangunan Pabrik
lndarung Vl PT Semen
Padang dan pabrik
semen lainnya di
Jawa Tengah
Construction for I ndarung
Vl plant PT Semen Padang
and other plant at Central
Java
Sinergi kinerja
keberlanjutan pada
setiap entitas anak
perusahaan
Synergic sustainability
performance for every
subsidiaries
-:r'iring salam keberlanjutan dari kami, Sustainabilitygreetingfromus.
Gresik, April 2013
Dwi Soetjipto
Direktur Utama I President Director
2012 ll

ProfiL Perusahaan
Corripany Profil'e
l2 Ldporaf Keberlanjutan PT5enref ndonesaiPerserc)Tbk 2012

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Secara efektif penggunaan nama baru Perseroan berlaku terhitung sejak
V Januari 2013, setelah adanya pengesahan Kementerian Hukum dan
Hak Asasi Manusia (Kemenkumham) Republik lndonesia.
The company's new name has been effective since January 7 ,2013,
after the approval of the Ministry of Justice and Human Rights of the
Republic of lndonesia.
PT Semen Gresik (Persero) Tbk. merupakan
perusahaan yang bergerak di bidang industri
semen dan rnenjadi perusahaan publik setelah
mencatatkan penjualan saham di Bursa Efek
Jakarta dan Bursa Efek Surabaya (selanjutnya
menjadi Bursa Efek Indonesia) pada 8 Juli 1991.
PT Semen Gresik (Persero) Tbk. is a company
engaged in the cement industry, and became a
public company after listing its shares on the
Jakarta Stock Exchange and Surabaya Stock
Exchange (hereinafter referred to as lndonesia
Stock Exchange) on July 8,1991.
SEMEN
INDONESIAMelalui Rapat Umum Pemegang Saham Luar Extraordinary General Meeting 5hareholders
Biasa (RUPSLB) di lakarta pada 20 Desember (EGMS) in Jakarta on December 20,2012,
2012, telah disetujui penggantian nama approvedthecompany'schangeofnametopr
Perseroan menjadi PTSemen lndonesia (Persero) Semen lndonesia (Persero) Tbk., along with
Tbk., yang disertai perubahan logo baru changes in the company's new logo. EGMS also
perusahaan. RUPSLBjuga menyetujui perubahan approved changes and/or adjustments to some
dan/atau penyesuaian sebagian pasal Anggaran parts of the Company's Articles of Association.
Dasar Perseroan. [2.1] [2.9] 12.11t2.91 r,,
Kedua agenda yang telah disetujui dalarn
RUPSLB, merupakan bagian dari restrukturisasi
korporasi Perseroan untuk menerapkan bentuk
holding paling ideal sesuai hasil kajian konsultan
independen. Perubahan nama menjadi PT
Semen lndonesia (Persero) Tbk. adalah langkah
awal menjadi kelompok usaha semen terkemuka
ditingkat regional dan global.
Secara efektifpenggunaan nama baru Perseroan
berlaku terhitung sejak 7 Januari 201 3, setelah
adanya pengesahan Kementerian Hukum dan
Hak Asasi Manusia (Kemenkumham) Republik
I ndonesia.
Both agenda approved at the EGMS are part of
a corporate restructuring of the Company to
implement the most ideal form of holding
according to assessment results by independent
consultant. The change of name to PT Semen
lndonesia (Persero) Tbk. is the first step to be
the regional and global leading cement business
group.
The Company's new name has been effective
since January 7, 2013, after the approval of the
Ministry of Justice and Human Rights of the
Republic of lndonesia,
sunainibilityRepoft PTiemenlnd0nesia(Pe6ero)Tbk 20j2 l3

14 [apocnKeberlanjltanPTSemenlndone5ia(Perero)Tbk 2012

LrdjrabItvRppon P Senerlrdorpna(pe.(pro)Tb( )01-

Prcfii Perusahaan
Merek dan Produk 12.21
Brand and Froduet
Ccnioan5, ProIii
Unit Prsduksi
Production Unit
Nama Merek
Mere ks
Produk
Products
PT Semen indonesia (Persero) Tbk Semen Gresik . Ordinary Portland Cement Tipe I
PT 5emen Fadang
PT Semen Tonasa
Semen Padang . Portland Cement Tipe ll
Semen Tonasa . Ordinary Portland Cement Tipe lll
Kepennilikan Saham t2.51 t3.10I
Share Ownership
PT Semen lndonesia (Persero) Tbk.
48.994/o
" Ordinary Portland Cement Tipe V
' Portland Pozzoland Cement (PPC)
" Portland Composite Cement (PCC)
' Super Masonary Cei.nent (5MC)
. Oil Well Cement, Class G-H5R (HiEh 5ulfate Resistance)
' Special Blended Cement (5BC)
MARKET COVERAGE [2.7]
Synergy makes the Company a leader in the
national cement market with a market share
reached 40,90lo of the total demand of cement
in lndonesia. Synergy also makes the Company
and its subsidiaries have stable market
concentration, namely:
>*c€
qr dF*1
;
i
I
I
l
I
I
I:
h
I
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,,
tt
Iar
T
rl
E
ts'
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Product distribution and variant:
. Domestic : bulk and sacks.
. Export : clinker and bulk
Destination Southeast Asia,
South Asia, Middle East, Africa
and North America.
PT Semen Padang
99.99Vo
Pi S€me r rCcnesra
iPe6ero) Ick
PT Sernen Tonasa
16 Lap0r.n Keberld iltdn PTSemen lndofe5id (Pe6€ro)Thk 2012
JAI{GKAUAN PASAR I2.7]
5inergi yang tercipta rnenjadikan Perseroan
sebagai pemimpin dalam pasar semen nasional
dengan penguasaan pasar mencapai 4A,9olo dari
total kebutuhan semen di lndonesia.5inergi
juga menjadikan Perseroan dan anak
perusahaan memiliki konsentrasi pasar yang
terjaga, yakni:
,
Distribusi dan
' Domestik :
' Ekspor :
bentuk produk:
curah dan zak.
klinker dan curah
Tujuan Asia Tenggara, Asia
Selatan, Timur Tengah, Afrika
dan Amerika Utara.

K&rd? R puse? !}&tt
ll- H 0P*RAti0hj,;
{;nlcr p!5lt Per:ercar er;d; di Kora GreliL,
j;wa Ti rr. [2.4j
ilayei *pera:icrrl rrelrputi se luruh de rah di
lnii;ne:l; Ceng;r lo!a:l pabrik r-rriuk prcdul<si
-j ::. I lrj.' i:i l''l L; '.,.::. .'r. .:i: !;,.',.;' ' -
E;rat; C;rr Kli:upaten Fangkep, 3Lrlaw*:i !elatan.
a-r.1
z Jl
Prrseroan j,"r a ;re illki kegi;t;n ep.iasi di
vielnanr, :elelai ld*ny; penlndatang;nan
Kesepakatan Penjr:aia n Ca n lem belian 3er:y;I.;i
i.{ c n 4 i t t o r c I 5 a ! e c r I P u t: t k a se,{qrernerl) p;r d a
'LQ cvenrber 2012, rlengar; Ila llci Gener;l
Expcrt Inporl -!oin 5tcck f';npany lCelexineo)"
flel;ir.;i k*se p;iiatan lerseblt, Pl'Senen Cresik
iir*rserel Tbk. rnenjadi :negang s.rlal.l
ierber*r Thang Lon ierrent jr:int ltork
f cr-n pa ny ITL{e), ara k perLl5ih;a n Grlexirnlc
dan peru:;ha;n pengla:il senren !erLenuLa di
fielrem. i2.5) 12.91
F{€AD OFFICF AND
SPERAT'ONIAL AREA
Ihe Company's heacl office is located in Gresik,
East lava. i2.41
Its operational areas cover all regicri in Indonesia
with cement prociuciion plants iocated in Gresik,
East Java; Fadang, Wesl 5umatra; and Pangkep
Regeney, 5outh 5uiawesi. i2.5'l
The eompany also has operations in Vietnar-n,
after the sigiring of the ConCitlonal 5ale and
Purchase Agreement on November 14,2A12,
with i-la Noi General Export-lnrpoi.t Joint Stock
Company (Geleximco). With the agreement, PT
5emen Gresik (Persero)Tbk. became the maJority
shareholcjer ofThang Long Cernent Joint Stock
Company (ILCC), a subsidiary of Geleximco anrj
a leading cement producer in Vietnam. i2.51 12.91
=Fr=
ts-
b
,!!!liiiabilir!lle!.ill'lSFmef lrdone5ii(P€i5ei0)Tbk 2ll2 l7

Profil Perusahaan
Skala Felaporan dan Garnbaran
Unrum Tahun 20'12
Reporting Scale and General
Overview 2012 [2.8] [3.10]
Jumlah Pegawai io'rn9)
N!mber of Employee
Tctal Pendapatan (Rp JUta)
Total Revenue riil ton DRI
!9E,2i:
ProfiI Perusahaan
P€RUBAI{AP"I SIGIIIFIK,qN NAN
SKALA PELAPORA'{
5elain perubahan nama Perseroan dan
penandatanganan Kesepakatan Penjualan dan
Pernbel ia n Bersya rat sa ham terbesa r TI*CC, da la m
kurun waktu periode pelapcran terjadi beberapa
perubahan signifikan, yakni: [2.9] [4.1]
o Rapat Umum Pemegang Saharn Luar Biasa
(RUPSLB) pada 25 Juni 2012 di ..iakarta,
rnemberhentikan dengan horrnat anggota
Dewan Komisaris Perseroan: Deeii Aditya
5unna ne gara sebaga i Koi^n isaris l.Jta ma, Chati b
Basri sebagai Kornisaris lndepencien, dan
Achrnad lazidie sebaqai Komisaris
lndependen.
o RUP5LB pada 2t5 Juni 20'l 2 di Jakarta
rnemutuskan mengangkat anggota Dewan
Konrisaris Perseroan, yartu Mahendra 5iregar
sebagai Komisaris Utama, Ahmad Jazidie
sebagal Konrisaris, dan Djawahir Adnan
sebagai Komisaris lnCependen.
e RUP5LB pada 26 Juni 2012 di .Jakarta juga
memutuskan mengalihtuEaskan fungsi
Dewan Konnisaris Perseroan, yaitu 5etia
Purwaka dari Komisaris menjadi Kcmlsaris
lndependen, Hadi Waluyo Cari Komisaris
menjad! Kornisaris lnciependerr.
c RUP5LB pada 25 ..iuni 20.1 2 di Jakarta,
mernutuskan menanrbah jajaran Direksi
Perseroan dan mengangkat Arnat Pria Darma
sebagai Direktur Pemasaran.
Pa<Ja 16 September 2012, Pf Semen Tonasa
mengoperasikan pabrik 5emen Tonasa V.
Pengcperasian pabrik baru ini akan
rneningkatkan produks! men.jadi 7 tcn semen
per tahun. Pembangunan pabrik Semen Tonasa
V dilaksanakan elalarn tempo clua tahun clengan
loiaya mencapai Rp 5,3 triliun. [2.9]
SIGNIFICANT CHANGES AND
REPORTING SCALE
ln addition to the name change of the Company
and the signing of a Conditional Sale and
Purchase Agreement for majority share of TLCC,
some significant changes during the reporting
period are:12.91t4.11
o Extraordinary General Meeting Shareholders
(EGMS) on June 26,2012 in Jakarta, honorably
dismissed members of the Board of
Commissioners: Dedl Aditya Sumanegara as
President Commissioner, Chatib Basri as
lndependent Commissioner and Achmad
Jazidie as lndependent Commissioner.
o EGMS on June 26,2012 in Jakarta decided to
appoint members of the Board of
Commissioners, Mahendra Siregar as President
Commissioner, Ahmad )azidie as
Commissioner and Djawahir Adnan as
lndependent Commissioner.
o EGMS on June 26,2012 in Jakarta also decided
fu,nction transfer of the Board of
Commissioners, Setia Purwaka from
Commissioner to lndependent Commissioner,
Hadi Waluyo from Commissioner to
lndependent Commissioner.
r EGMS on June 26,2012 in Jakarta, decided to
add members of the Board of Directors and
appoint Amat Pria Darma as Marketing
Director.
On September 16,2O12, PT Semen Tonasa began
to operate Semen Tonasa V plant, The operation
of the new plant will increase production to 7
tons of cement per year. Construction ofTonasa
V cement plant was carried out in two years at
a cost of Rp 5.3 trillion. [2.9]
iic !
ita3,tj i94
8,414,27_9
!
.Juta MetrikTon
Kuantitas Produk Terjual
Million MetricTon
Quantity of Product Sold
l8 [ap0ranl(ebelanjutan PT5emenlndone5ia (Pe6er0)Tbk 20]2

ViSi xsismr+q
INDONESIA
Menjadi Ferusahaan Persemenan Terkemuka di lndonesia
dan A,sia Te ngqara,
To become the foremost cement company in Southeast
Asia.
MiSi issisnr+ar
Mempreduksi, memperelagangkan semen dan produk
terkait lainnya yang berorientasikan kepLrasan kcnsumen
dengan menggunakan teknolegi yang rarnah lingkungan.
iVewujudka n rnanajemen perusahaan yang berstanCar
internasional denqan menjunjung tinggi etlka bisnis dan
serna nqat kebersa maa n serta berti nCa k i:rera ktif, efi:ien
dan r;rovatif dalam setiap karya.
l,4en ingkatka n keu nggulan bersai n g da lanr ind ustri semen
<ionresti k dan internaslonal"
Men'lberdayakan dan mensinergi kan unit-unit usaha
strategik untuk meningkatkan nilal tarnbah secara
berkesinam bungan.
Mengembangkan komitmen terhaCap peningkatan
keseja hteraa n pernan g ku kepenti nE an (stske h ol d ers)
terutarna pemegang sahanr, karyawan dan masyarakat
sekita r"
. To produce and trade cement and other relevant products
with an orientation on customer satisfaction by applying
environmental ly - friendly tech nology.
. To create a corporate management meeting international
standards by upholding the business ethics, solidarity and
to take proactive, efficient and innovative actions in
performing the works.
. To have competitiveness in domestic and international
cement markets.
. To empower anb maintain synergy among strategic
business units to improve added value in a sustainable
manner.
. To have a commitment to the improvement of the welfare
of the stakeholders, especially shareholders, employees
and the surrounding community.
Nilaiuu,****,,
c
t-l
A
M
P
s
Compete with a clear and synergized vision
hlave a high spirit for continuous learning
Act with high accountability
Meet customer eNpectation
Perforrn ethically with hiEh integrity
Stren g htheni n g tea mwork
5unainabilityReportPTSenrenlndonelia(Pe6erclIbk 2012 19

e arr un erita u an rffirlsparan
i3i;iLding a Transparent Manner
20 Laporar(ebelanlutrnPT5emenlndcne5a ipetren Tt[ :".1i

Sebagai bentuk kepatuhan pada prinsip-prinsip
kek;erlanjutan, PT 5emen lndonesia (Persero)
Ti:k., bersama PT Sernen PadanE dan pT Semen
Tonasa, menyusun serta menerbitkan Laporan
Keberlan jutr n )A12. Laporan menyajikan
informasi pelaksanaan tanggunE jawab sosial
perusahaan atau corpcrcte social responsibility
{C5R) clalarn kurun waktu I Januari hinEga 31
Desember 2012. Laporan ini rnerupakan
rangkaian dari laporan sebeiumnya yang disusun
Can diterbitkan setiap tahun, termasuk Laporan
Keberlanjutan 201 1 yang diterbitkan pada Rapat
l-Jnrum Pemegang 5aham (RUP5) Tahunan pada
26 .Juni 2012 d' Jakarta. I3.t I 13.21 13.t,
eAKU P,0'N pEN-APORAnd 8A&l pEM BATASAN
eakupan materi pelapcran meliputi kinerja
keberlanjutan yang clilaksanakan d! PT 5emen
lndonesia (Perserc)Tbk., PTSemen Padang dan
FT Sernen Tonasa. Kairi menggunakan hasil
survei den wawancara Cengan penrangku
kepentinEan utama untuk nrelakukan
penentuan rnfornrasi materialita5,
Proses penentuan informasi tahun ini, tertratas
dari hasil wawancara bagian rnanajernen terkait
perr:i;ahan peru:ahaan dan karyawan dari
departemen lingkungan, human rescurce, clan
hubungan masyarakat lerkait pencapaian fSR.
5elain itu, penentuan infcrrnasi
mempertirnbangkan keberadaan lapcran
tahunan yang saling melengkapi Cengan
laporan keberlanjutan. Melalui lembar feedback
yang terlarnpir dibelakang iapcran, di tahun
menrdatang, karni clapat n"remperoleh hasi{
feedback yang memL:angun dan menyajikan
inforrnasi yang lebih lengkap dalam laporan
keberlan.iutan karni. 13.51
ln compliance with sustainability principles, pT
Semen lndonesia (Persero) Tbk., collectively with
PT Semen Padang and PT Semen Tonasa, have
prepared and published Sustainability Report
2012. The report presents information on the
implementation of corporate social responsibility
(CSR) in the period January 1 to December 31,
2012. This report is a continuation of previous
reports prepared and published annually,
including the Sustainability Report 2011,
published on the Annual General Meeting of
Shareholders on June 26,2012 in Jakarta. [3.1]
t3.2t t3.31
SCOPE OF THE REPORT AND BOUNDARIES
The report covers sustainability performance of
PT Semen lndonesia (Persero) Tbk., pT Semen
Padang and PT Semen Tonasa. We have done
survey and interview with main stakeholders to
determine the information that considered
material.
For this year, process of determining information
is limited based on result from interviewing
management regarding organizational changes
and employees from environment, human
resource, and community relation departments
regarding CSR achievements. Furthermore,
determination of information is considering the
function of annual report that complete each
other with sustainability report. Through
feedback form attached at the end ofthis report,
we hope that we could obtain feedback opinion
to improve and disclose a more complete
information in our future sustainability report.
l3.sl
Leve I
Ujitingkat pemenuhan
pedonxan atas laporan ini
oleh GRldiAmsterdam
Com plia nce to reporting
guideline by GRI at
Amsterdam,
PT 5emen lndonesia (Persero) Ibk
!!(ainabi iryReponPT5€menlndone5 a (Perero)Tbk 2012 21

Laporan lni
Proses Penetapan lnforrnasi lUaterial
Process for Determining Material lnformation
About This Report
lnformasi Utama:
1, Pengaruh perubahan perusahaan
2. Efisiensi energi dan terbarukan
3. Kepatuhan terhadap peraturan lingkungan
dan produk
4. Kesejahteraan karyawan
5. Kemandirian masyarakat
6. Peningkatan produksi
Diluar informasi utama tersebut, kami tetap
berkomitmen mempertahankan kelengkapan
pemenuhan GRI 3..1 yang kini akarr mencapai
pemenuhan level A. Kami berharap, laporan dan
i nformasi ya ng d isam pa i kan dapat dirnanfaatka n
segenap pemangku kepentingan, terutama
pemegang saham, pemeganq otoritas di bidang
penanaman modal dan keuangan, media rnassa
selaku perwakilan masyarakat dan pihak-pihak
lain yang berkepentingan. [3.5]
Secara umum tidak ada pembatasan informasi
yang disampaikan dalam pelaporan ini. Sebagai
bahan pembandingan data kuantitatif, laporan
menyertakan informasi dari kurun waktu periode
sebelumnya. Seluruh materi pelaporan didapat
dari tiga entitas bisnis: PT 5emen lndonesia
(Persero) Tbk., PT Semen Padang dan PT Semen
Tonasa. Laporan tidak menyertakan informasi
kinerja keberlanjutan dari entitas anak
perusahaan lain di bidanq industri semen:Thang
Main lnformation:
1. lnfluence of orgranisational changes
2. Eficiency energy and renewable energy
3. Compliance to environment and product
regulation
4. Employee prosperity
5. lndependent community
6. Production improvement
Despite of the priority information, we still
commited to present the level of GRI 3..1
compliance that now will reach A Level. We hope
the report and information presented can be
used by all stakeholders, especially shareholders,
investment and financial authorities, mass media
as public representations and other interested
parties. [3.5]
ln general there are no boundaries on the
information presented in this report. As a
comparison of quantitative data, the report
includes information from the previous period.
All reporting materials were collected from three
business entities, PT Semen lndonesia (Persero)
Tbk., PT Semen Padang and PT Semen Tonasa.
The report does not include information on
susta inability performance of other su bsidia ry
in the cement industry, Thang Long Cement
22 laporan(eberlanjutanPT5emenlndoneria(Pe6ero)Tbk 2012

Long Cenrent Jcin 5tock (ornpany (TLCC) yang
berkedueiukan di Vietnanr. Khusus informasi
terkait kinerja keuangan, disampaikan sebagai
data konsoliCasi PT Senren lnConesia (Fersero)
Tbk., selaku induk perusahaan" [3.6] t3.71 t3.81
Mekanisme pengurnpulan, analisa serta
pengukuran data kuantitatif maupun inforrnasi
lain yanq dibutuhkan, mengacu pada
Sustainability Reporting Guidelines (5RG) versi
3.i, dan Metal MininE Sector Suplemenf (MM55)
dari Global ReportinE lnitiative (GRl).
Perhitungan rnata uang kaml sajikan cjalam kurs
rupiah karena sebagian besar transaksi Kami
dilakukan di dalarn negeri. [3.91
Karni menyertakan informasi yang bersifat
pernyataan kernbali (re-statement) sebaEai
perbaika n paCa beberapa informasi, kh ilsr.rsnya
di bagian lingkungan yang sudah disanrpaikan
pada Laporan Keberlanjutan 20.l1. Narnun
demikian, tidak ada perubahan signifikan terkait
maieri pelaporan, selain peningkatan kualitas
informasi. Penyajian data kuantitatil kini kami
tampilkan cjalam bentuk highlight t:ntuk
nrembantu pemahaman infcrnrasi penting,
sedangkan rincian data kuantitaif pendukung
terlampir pada bagian belakang lapcran. [3.101
t3.1 1l
INOEKS GRI DA|i PE'{.!AMIN&T{
PT Sernen Indonesia (Persero) Tbk., melakukan
uji tingkat pernenuhan (applicction level check)
atas laporan ini kepada GRI diArnsterdanr" Hasil
pengujian dinyatakan dalam tingkat A, yang
menunjukkan bahwa indikator inti suCah
dinyatakan secara mellyeluruh cialarn laporan
ini, dilenEkapi dengan indikator tannbahan.
Tingkat A tidak rnenunjukkan kualitas kinerja
keberlanjutan, narnun menunjr-rkkan rujukan
informasi yang rnengacu pada pecloman 5RG
Gtil. t3.131
ioint Stock Company (TLCC) located in Vietnam.
lnformation related to financial performance is
particularly presented as consolidated data of
PT Semen lndonesia (Persero) Tbk., as the
holding company. t3.61 t3.71 t3.81
The mechanism of collection, analysis and
measurement of quantitative data and other
required information, refers to the Sustainability
Reporting Guidelines (5RG) version 3.'1, and the
Metal Mining Sector 5uplement (MM55) of the
Global Reporting lnitiative (GRl). We presented
calculations in Rupiah currency because most
of transactions are done in the country. 13.91
We include information that serves as
restatement for revision of some information,
especially in the environment section that had
been previously presented in the Sustainability
Report 201'l . However, there is no significant
change in reporting material, aside from
information quality improvement. We cur;ently
display quantitative data presentation in the
form of highlights to help understand important
information, while details of supporting
quantitative data is attached at the end part of
the report. [3.10] [3.11]
GRI INDEX AND ASSURANCE
PT Semen lndonesia (Persero) Tbk., performed
application level check for this report to GRI in
Amsterdam. The test results is A level, which
indicates that the key indicators have been
stated comprehensively in this report,
supplemented by additional indicators. A level
does not indicate the quality of sustainability
performance, but shows information reference
to the 5RG GRI guidelines, [3.13]
Laporan ini merupakan
bentuk pertanggung
jawaban kami atas kinerja
keberianjutan 20 1 2
This report is a
manifestation of
responsibility for our
performance in 2012
5rnainablityllepoitPTsemenlnd0nesia(Petrero)Tbk 2012 23
tynab
respon
susta n
perforr

: :.
;.;..;..r, !r.iiti;!. i...rup.rr;'a
riaiyefilran;1ilrr lJii:tr:ra;1 la!ar;n
(*ber!an]r,:ian. K;ni rrll;rri:likar le b;r
:-, ,tu.' ;i:'.:,.zrtr l ':.1 ,,.'i..: .! i,: .'- , r.rrl
C;pai dinarf;;:lk;r pe rgqr,r:: Lp*rrr rll;uprn
Ieia pel1l;ri]!i{ir }repe;-rtir:qan i.iiltr.tk
rreny;.npeiken berll; ai h;l terk;iit fr-.lepciai'r
i _.. i.t. mi : . :- -:. ::
FgH 8 CK
'i.t
__'..,,,.; -,iW..v>:,. .1.ci i:.r ir':;,.'3y. t, *
':.t: ;'
'
i,,ir{i li-;, )r - r:rFi'iOr+ .1 - rtiiai d
fgrSi;1ri, Srrlrl,lt llic rr,ii Oirh;r !Ll-u1t fo; u:a ii
cf thir repcri at weli as cther stal,.eholders t*
qiv,. ap',r respilnse regard:r!, thi-. repcriirrg anr.l
iend ii i$:

Global
Reporting
Initiative*
S tement
GRI hereby states that PT Semen lndonesia (PERSERO), Tbk has presented its report "Together
Developing lndonesia" (2013) to GRI's Report Services which have concluded that the report fulfills the
requirement of Application Level A.
GRlApplication Levels communicate the extent to which the content of the G3.l Guidelines has been
used in the submitted sustainability reporting. The Check confirms that the required set and number of
disclosures for that Application Level have been addressed in the reporting and that the GRI
Content lndex demonstrates a valid representation of the required disclosures, as described in the
GRI G3.l Guidelines. For methodology, see www.globalreporting.org/SiteCollectionDocuments/ALC-
Methodology.pdf
Application Levels do not provide an opinion on the sustainability performance of the reporter northe
quality of the information in the report.
Amsterdam, 24 April 201.3
Deputy Chief Executive
Global Reporting lnitiative
The Global Reporting lnitiotive (GRl) is a network-based organization thot has pioneered the development of the world's most widely used
sustainobility reporting fromework ond is committed to its continuous improvement and application worldwide. The GRI Guidelines set out
the principles ond indicotors thot orgonizotions con use to measure and report their economic, environmentol, and social performance.
www. g I o b o I re p o r ti n g. o r g
Disclaimer: Where the relevant sustainability reporting includes externol links, including to oudio visuol moterial, this statement only
concerns materiol submitted to GRI at the time of the Check on 15 April 201-3, GRI explicitly excludes the stotement being opplied to ony
loter changes to such moterial.
Nelmara Arbex
Sunainability Repoft PT 5emen Ind0nesia (Pe6ero) Tbk 2012 25

Wr= Continue Deve[rB!n Renewab|e fnsiqir
26 Lapo,u Keber anjuhf PT Sernen Indof€5 a (ljers,'fo) lbk 20ll

erkelanjutan adalah keterse iaan energi an kelangsungan pasokannya"
One of the important aspects in creating a sustainable cement industry is
energy availability and its continuous supply.
FT Semen lndonesia (Persero) Tbk, PT Semen
Fa<Jang dan PT 5emen Tonasa terus
mengembangkan pemanfaatan energi
terbarukan melalui penrakaian biornassa sebagai
bahan bakar alternatif untuk mensubtitusi
penggunaan batubara, dan secara bertahap
berupaya mengurangi pemakaian energi listrik.
5ejak tahun 2011, PT 5erren PaCang
nremanfaatkan gas buang (panas) dari
pembakaran terak sebagai pembangklt listrik,
dengan menggunakan instalasi Waste lleat
Reccvery Power Generafor (WHRG) yang
nrenghasilkan claya listrik I lvleqaWatt (MW).
PenEgunaan listrik dari instalasi WHRG mampu
mengurangi 10 persen kebutuhan listrik PT
Semen Padang dan mengurangi emisi karbon
hinqga 43.i 1 7 ton eqCOu setiap tahunnya. lEN6l
[EN 1 8]
5etiap tahun Perseroan selalu meningkatkan
penggunaan biomassa sebagai bahan bakar
alternatif untuk rnengurangi pemakaian
batubara. Jenis biomass yang digunakan sebagai
bahan bikar alternatif adalah sekarn padi, serbuk
gergaji, serbuk kelapa (cocopeat) dan limbah
tembakau. PT 5emen lndonesia (Persero) Tbk.,
menargetkan penggunaan biomassa sebagai
bahan bakar alternatif untuk empat unit pabrik
semen di Tuban, secara bertahap dapat
ditingkatkan menjadi 3clo dari kebutuhan bahan
bakar batubara rata-rata 2.000 ton per hari.
Pemakaian biomassa sekaligus dapat
mengurangi emisi gas CO: hingga 15.034 ton
eqCO: setiap tahunnya tEN5l tEN 1 8l
PT Semen lndonesia (Persero) Tbk., PT Semen
Padang and PT Semen Tonasa continue to
develop renewable energy through the use of
biomass as an alternative fuel to substitute coal,
and gradually reduce electricity consumption.
Since 201 1, PT Semen Padang has been utilizing
waste heat from slag burning to generate
electricity through Waste Heat Recovery Power
Generator (WHRG) installation that generates 8
MegaWatt (MW) of electricity. Electricity from
/HRG has been able to cut 100/o of the electricity
needs at PT Semen Padang and reduce carbon
emissions by 43,117 tons eqCOz annually. [EN6]
tEN18l
Every year the Company always attempts to
increase the use of biomass as an alternative
fuel to reduce coal consumption. Types of
biomass used as an alternativefuel are rice husk,
sawdust, cocopeat and tobacco waste. PT 5emen
lndonesia (Persero) Tbk. is targeting the use of
biomass as an alternative fuel for the four cement
plants in Tuban, to gradually increase to 3% of
the average coal fuel needs of 2,000 tons per
day. The use of biomass can reduce CO:
emissions by 15,034 tons eqCO2 annually. tEN5l
IEN 1 B]
5alah satu aspek per"ltin untu rneneiptakam indulstni semen
PT Semen Padang
Penghematan biaya
kebutuhan energi listrik
melaluiWHRG
Cost saving for electricity
requirement through
WHRG
.117 ton eqcoz
Reduksi ernisi karbon
melaluiWHRG
Carbon reduction through
WHRG
SunainabiliiyReportPTSemenlndone5ia(Perer0)Tbk 2012 27

Program Uiama KeberLanjutan
DT Sernen ndone5ra {Persero) lbk
Kebutuhan batubara
dipenuhirnelalui
pengEunaan biornassa
Coal requirement
subtituted by biomass
Ton
Potensi pernanfaatan
sarnpah rnenjadi bahan
bakar alternatif RDF
Potential waste utilized as
fuel alternative RDF
Pemanfaatan sampah domestik PT
5emen lndonesia (Persero) Tbk.
28 [aponn Keberlanjutan PTsemen lndoner a (Pe6ero)Tbk 2012
Sustainabitity Main Program
Sumber lain bahan bakar alternatif acialah
sarnpah perkotaan yanE dihasilkan dari kegiatan
masyarakat. PT Sernen lndonesia (Persero) Tbk.,
ireker;'asar'rna dengan Pemerintah
Kota/Kabupaten Gresik dan Pemerintah
Kabupaten Tuban, Kerjasanra meliputi
penranfaatan sarnpah perkctaan sebagai bahan
bakar alternatif yakni refuse derived fuel (RDF).
lJntuk nrerealisasikan rencana ini, Perseroan
menggandeng Japan Fero engineering (JFE)
Can hlew Energy Foundation (NEF) sebagai rnitra
kerja.
Dalam kerja sama tersebut, Perseroan akan
mendaur ulang sarnpah yang dikumpulkan
sehingga bisa dimanfaatkan sebagai bahan
bakar alternatif" Poiensi sarnpah di wilayah Gresik
dan Tuban untuk dimanfaatkan sebagai bahan
bakar alternatif mencapai sekitar 3C0 tcn setiap
hari" Proyek inovasi ini diharapkan sudah bisa
dijalankan efektif di pabrik semen di Tuban pada
tahun 2013. [EN5] tEN6l
PT 5enren Tonasa mengembangkan
pemanfaatan sorgum sebagai bahan bakar
nabati. Perusahaan bekerjasama dengan PTPN
XIV melakukan penanarnan sorgum pada lahan
seluas 1,9 hektar. 5ecara lcertahap luas
penanaman scrgum akan ditingkatkan hinglga
20 di Kabupaten Pangkep,5ulawesi Selatan dan
sekitarnya. Nantinya pemanfaatan sorgum
diharapkan dapat rnenggantikan pemakaian
batubara, sehingga akan menekan biaya
produksi hingga 50o/o sekaligus nrereduksi emis!
cor. tEN5l IEN18]
PT 5emen Tonasa juEa terus melanjutkan
penggunaan binrnassa sebagai bahan bakar
alternatif dengan target mernenuhi 5.8%
kebutuhan batubara. Keuntungan lain clari
Another source of alternative fuel is municipal
waste generated from community's activities.
PTSemen lndonesia (Persero) Tbk., cooperates
with Gresik City/Regency Government and
Tuban Regency Government. The cooperation
includes the utilization of municipal waste as an
alternative fuel of refuse derived fuel (RDF). To
realize this plan, the Company invited Japan
Fero Engineering (JFE) and the New Energy
Foundation (NEF) as partners.
ln this partnership, the Company will recycle
garbage collected to be reused as an alternative
fuel. Waste potential in Gresik and Tuban regions
to be reused as an alternative fuel reaches about
300 tons per day. This innovative project is
expected to be implemented effectively at the
cement plant in Tuban in 2013. [EN5] [EN6]
PT Semen Tonasa has been developing sorghum
as biofuel. The Company cooperates with PTPN
XIV to plant sorghum on 1.9 hectares of land.
5orghum planting area will be increased
gradually to 20 hectares in Pangkep Regency,
South Sulawesi and its surrounding areas. The
utilization of sorghum is expected to substitute
coal, which will reduce the cost of production
by 50o/o while reducing COu emissions. [EN5]
IEN 1 8l
PT Semen Tonasa also continued to use biomass
as an alternative fuel to meet the target to
substitute 5.8o/o of coal requirement. Another
benefit of biomass utilization is to empower

pemanfeatan biomassa adalah memberdayakan
masyarakat seiem pat, m ela I u i kesertaa n mereka
rnenyediakan bahan baku untuk bir::rrassa.
Pernbelian bahan baku biornassa oleh Perseroan,
akan menclatangan manfaat tidak langsung
kehadiran PT 5emen lndcnesia (Persero) Tbk",
PTSernen Pa<lang dan PTSemenTonasa. Mereka
mendapatkan penghasilan tambahan melalui
penjualan bahan baku bionrassa, yang bisa
dirnanfaatkan untuk nremenuhi kebutuhan
hlCup. [EC9]
Sejak 25 Februari 201 1, pelaksanaan Mekanisrne
Pembangunan Bersih atau {lean Development
Mechanism (CDM) di PabrikTuban Can Pabrik
Tonasa telah teregistrasi di Unitetl Nations Frame
Work ConvEntion en Climate Change (UttlFCCC).
Selanjutnya dilakukan tahapan verifikasi Certified
Emmission Reductien (CFR) pada akhir tahun
2013. Dinrana emisi dihitung Cengan besarnya
ekuivalen suitstituEi emisi gas karbon (COr) yang
dikornpensasi nrelalui mekanisme perdaEangan
karbon kredit (corbon credit tradintl).
local communities through their participation
in providing the raw feesdtocks for biomass.
Purchase of biomass feedstocks by the Company
will indirectly bring benefit of the presence of
Padang and PT Semen Tonasa. The communities
will earn extra income through the sale of
biomass feedstocks, which can be used to make
ends meet. [EC9]
Since February 25,2011, the Clean Development
Mechanism (CDM) implementation at Tuban
Plant and Tonasa Plant have been registered at
the United Nations Framework Convention on
Climate Change (UNFCCC). Further verification
of Certified Emmission Reduction (CER) will be
conducted at the end of 2013. The emissions
will be calculated by the amount of equivalent
carbon emissions substitution (COz), which is
compensated through carbon credit trading.
Fotensi penghernatan
biaya rneialr-ri
pemanfaatan sorqhum
Potential cost savings
trhough utilization of
sorghum
PT 5efren Tonasa
i 5 .Bo/o i
5ubtitusi kebutuhan
batubara melalui
pernanfaatan biomassa
Coal requirement
subtituted by biomass
5unrinabiiX,RepodPT5emenlndon$ia(Pe6ero)Tbk 2017 29

Prograrn ijtarna Keue: tarr,;uta-,
Tingkat Efisiensi Femakaian Bahan
Bakar (Batu Baral Fer Ton Froduksi
Semen
Efficieney Rate of Fuel (Coal)
Consumption perTon cf eernent
Production IEN6]
PT Semen lndone5ia {Fersero) Tbk.
Srstainabilit;r lvlain Program
Keberhasilan proyek WHRG di PT Semen Padang
dalam penurunan emisi gas CO2 akan
diimplementasikan di PT 5emen lndonesia
(Persero) Tbk.. Reduksi emisi COr pacia proyek
ini selanjutnya direncanakan akan
diperdaqangkan melalui JCM (.Joint Credit
Mechanism), antara Pernerintah lndonesia
denqan Pernerintah Jepanq. IEN1 8]
KEBUTUHAIU EhIERGI
Kebutuhan cian penggunaan energi selama
tahun 20i 2 mengalami peningkatan, bila
dibandinEkan tahun 201i seiring kenaikan
produksi. Kebutuhan energi masih dipenuhi
pasokan batubara yang termasuk sumber energi
prin^rer sehingga dikelompokkan dalam energi
langsung. Sumber energi lain adalah listrik yang
dipasok dari PT PLN (Persero) maupun dari mesin
ii1 pernbangkit sendiri, dan termasuk dalam
1.,-z kelompok energi tidak langsung bersama
( t2 dengan pemakaian bahan bakar untuk unit
mesln pernbanqkit. tEN3l IENa]
The WHRG project that managed to reduce COz
gas emissions at PT Semen Padang will be
implemented as well at PT Semen lndonesia
(Persero) Tbk. The CO: gas emission reduction
is planned to be traded through Joint Credit
Mechanism (JCM), between the Indonesian and
Japanese governments. lENl Bl
ENERGY NEEDS
Energy needs and consumption during 2012
saw an increase compared to 201 1 in line with
the increase in production. The energy needs
were still supplied by coal which is a primary
energy source and is grouped in direct energy.
Another source of energy is electricity supplied
by PT PLN (Persero) as well as from its own power
plants, and included in the indirect energy along
with fuel consumption for power plants. [EN3]
tEN4]
E ) 1)2
P"f:aftei FadarE
2a!
PT Semen Tona5a
2J1 2
till
:l!
I
30 [aporan(eberlarjrtanPl5enenlndonesia(Pe6ero)Tbk 2012

Ka mi menyadari pentingnya ketersediaan enerEi
demi m*njaga kclanjurrn coerasi mas;ng
masing perusahaan. Untuk itulah PT 5ernen
ndonesia (PerEero) Tbk. mengalokasikan dana
sebesar Rp 50C rnlliar untuk mengelola
pengamanan pasokan batubara, dengan
membentuk anak usaha: PT 5GG Energi Prirna
yang nrelakukan kegiatan usaha meliputi
penambangan lratubara, penganEkutan
batubara, clan perniagaan batubara. Keberadaan
anak perusahaan ini akan memastikan pasokan
batubara untuk keperluan produksi.
Perseroan secara berkesinambungan terus
melakukan penghenratan listrik, sesuai Peraturan
i4enteri Energi dan 5umber Daya Mineral
lPermen E5DM) No.13 tahun 2012 tentang
Penghematan Pernakaian Tenaga Listrik.
Beberapa bentuk penghenratan listrik clan
penghematan energi lainnya yang telah
diiaksanakan selama tahun 2012, aCalah: lEN5l
tENTl
1, Pernotongan bladge lD fan lll dan lV dipabrik
Tuban l, rnerrpercleh penghematan '1,1
Kwh
per tcn semen.
2. Varioble speed drive di l-lRC Finish MillTuban
ll, mempercleh penghematan 0,9 KWh per
ton semen
3. Pembei'lakukan prosedur sutr kontrak
beberapa pekerjaan produksi kepada pihak
(cu9d
,1. Pembatasan perjalanan bisnis berdasarkan
skala prioritas
5. Pemanfaatan teknoloqi informasi untuk
mendukung kegiatan operasional
6. Pemanfaatan fasilitas teleconference unluk
rapat-rapat perdana
We recognize the importance of energy
availability to maintain continuity of operations
at each company. Therefore PT Semen lndonesia
(Persero)Tbk. allocated Rp500 billion to manage
the security of coal supply, by establishing a
subsidiary, PT 5GG Energi Prima, to conduct
business in coal mining, coaltransportation and
coal trade. This subsidiary will secure supply of
coal for production needs.
The Company continues to apply electricity
saving in accordance with Minister of Energy
and Mineral Resources Regulation No. 'l
3 of 201 2
on Electricity Consumption Saving. Some forms
of electricity and energy saving that have been
implemented during 2012, are: IEN5] lENTl
1 . Cutting bladge lD fan lll and lV atTuban I plant,
has saved 1.1 Kwh perton of cement.
2. Variable speed drive of HRC Finish Mill at
Tuban ll, has saved 0.9 KWh perton of cement
3. lmposing sub-contract procedure for severl
production jobs to third parties
4. Limit business travels based on scale of priority
5. Application of information technology to
support operational activities
6. Use teleconference facilityfor kickoff meetings
PT 5emen Pddang
1 1.5
Kebutuhan bahan bakar
per t{]n produksi sernen
Fuel requirement per ton
cement produced
PT Semef, Tofasa
Kebutuhan bahan bakar
per ton produksi sernen
Fuel requirement per ton
cement produced
Kegiatan produksi
PT 5emen lndonesia (Persero) Tbk,
Sustairabi ity ReportPTSemen ndone5ia (Pe6ero)Tbk 20ll 31

Prcgrarn Utama Keberlanjutan
PT Semen lndone5ia iPe15erc) Ttrk
Penghargaan kepatuhan
keselarnatan kerja
Award for compliance to
safety
SustainabiIity Main Program
PRCIGRAM UTAMA KEEER!-AI{JIJTAI{ I-AINI
5eiama kurun waktu tahun 2012, karni juga
meneruskan beberapa frrogram utama
keberlanjutan lain. Melalui Rapat Umum
Penreganq 5ahanr Luar Biasa (ItrUPSLB) parla 26
Juni 201 2, para pemegang sahanr telah setuju
untuk membangun pabrik baru PT 5emen
Padang yakni Pabrik lnCarung Vl dar-l
memi:angun pabrik baru d! Kabupaten
flembang. 12.91
Pernbangunan pabrik baru lnCarung Vl telah
mendapatkan pengesahan Dckuman Analisis
Mengenai Danrpak Lingkungan (,Amdal),
berdasarkan Surat Keputusan (5K) Walikota
Padang No.87 tahun 2C1 1 tentang Fersetujuan
Arndal, RKL dan RPL Kegiatan Pabrik Semen PT
5emen Padang di Kelurahan lndarung, Kota
Padang. Demikian pula dengan rencana
penambangan bahan baku berupa batu kapur
untuk kebutuhan pabrik lnCarung Vl, juga telah
clinyatakan keiayakannya melalui 5K Walikota
Padang Nc.16.l tahun 2012 tentang Kelayakan
Lingkungan Hidup Rencana Penamtrangan Batu
Kapur.
Di bidang ketenagakerjaan, kesungguhan kami
rnernatLihi keselamatan dan kesehatan kerja (K3)
telah rnembuahkan penghargaan Zero Accident
Aword bagi PT Semen lndonesia (Persero) Tbk..
Penghargaan diberikan Kernenterian Tenaga
Kerja dan Transmigrasi, karena berhasil
menceEah kecelakaan kerja selama lebih dari
lima juta jarn kerja. [2.101
Di bidang sosial-kemasyarakatan, PT 5ernen
Indonesia (Persero) Tbk., PT Semen Padang dan
PT Sernen Tonasa, tetap meneruskan konnitmen
melaksanakan Prograr-n Kemitraan dan Blna
Linqkungan (PKBL). A4elalui proqram ini, kami
berupaya mengembangkan keberadaan usaha
kecil, menengah dan koperasi (UKMK), sehingga
bisa lebih i:anyak menyediakan lapangan kerja
bagi penduduk setempat.
OTHER SUSTAINABILITY MA]N PROGRAM
During 2012, we also continued several other
sustainability main programs. At the
Extraordinary General Meeting Shareholders
(EGM) on June 26, 201 2, the shareholders have
agreed to build a new plant for PT Semen
Padang, Indarung FactoryVl, and another new
plant in Rembang Regency. [2.9]
The Construction of new Indarung Vl plant has
received the approval for its Analysis on
Environmental lmpact (Amdal) document, based
on Padang Mayor Decree No.87 of 201 1
regarding the Approval of Amdal, RKL and RPL
Cement Plant activities of PT Semen Padang in
Indarung Village, Padang. The limestone mining
plan to supply Indarung Vl plant, also has been
declared feasible by Padang Mayor Decree
No.161 of 2012 on Environmental Feasibility of
Llmestone Mining Plan.
ln manpower aspect, our determination to
comply with occupational safety and health
(OSH) has resulted in Zero Accident Award for
PT Semen Indonesia (Persero) Tbk.. The award
was granted by the Ministry of Manpower and
Transmigration, for successful/y preventing
accidents during more than 5 million working
hours. [2.10]
ln social aspect, PT Semen Indonesia (Persero)
Tbk., PT Semen Padang and PT Semen Tonasa
continued the commitment to implementing
the Partnership and Community Stewardship
Program (PKBL).Through this program, we strive
to develop the small, medium enterprises and
cooperatives (5MECs) to provide more jobs for
local residents.
32 Laporan(eberaij!btPTSemen ndofeialPerero)Tbk l0l1

'::,=:r jllan PT5emen lncjone:ia (liersercJ Tbk.,
-. :- ,']paya meningkatkan kesejahteraan
.. ;rakat, telah ikul nrenaikkan perinqk;t
-=,=,rieraan masyar;kat di Keeamalan Kerek
.--' :erada di sekitar lokasi pabrik Tuban.
: = :.cai progran dan kegiatan yang
,- ,= =^cgarakan, baikyang Cilaksanakan senCiri
. - :j-r- bekerjasama denqan penrerintah
-,. .- telah mamp! rnenjarlikan Kerarnatan
' - =- rerada di peringai 6 dari 20 kecamatan
.- -,r
:Ca cli Kabupaten Tuban. Peringkat ini
= -:.sarkan pendataan yang dilakukan BaCan
I ... S.atistik (BP5). tEcgl
The concern of PT Semen lndonesia (persero)
Tbk.. in its effort to improve the community's
welfare, has helped improve the welfare in Kerek
District located around Tuban plant site. Various
progi'ams and activities, whether conducted
independently or in cooperation with local
governments, have been able to make Kerek
District ranked 6 of 20 districts in Tuban. This
ranking is based on collection conducted by
Central Bureau of Statistics (BPS) tECgl
Packing plant PT Sernen PadanE di Ciwandan, Banten
Jurt3irdbilr!R€potPJ5emenlfd0nesia(Pe6e.o)Tbk 20i2 33

enja i erusahaan e en Le aL
To Become GlobaI Cement Company
34 [aporanl(ebeianjutan PT5emenlndonesia(P€rsero)Tbk ?012

Strategic holdinq lebih memantapkan diri untuk menciptakan
pertumbuhan berkelanjutan, dan menjadi pijakan untuk menjadi
industri sernen nasional dengan jangkauan regional bahkan global.
Strategic holding will be more established to create sustainable growth,
and become the foundation for a national cement industry with
regional and even global coverage.
Tahun 2012 menjadi tonggak sejarah sinergi PT
Semen lndonesia (Persero) Tbk., PT Semen
Padang dan PT 5emen Tonasa, yang kini
bertransformasi menjadi sebuah kelompok
usaha strategis (strategic holding): PT Semen
]ndonesia (Persero) Tbk..
Strotegic holding akan memisahkan fungsi
operasional dan fungsi holding tanpa harus
mmgabaikan pengelolaan ekuitas merek (brand
quity). PT Semen lndonesia (Persero) Tbk.,
hanya akan jadi perusahaan induk, sedangkan
merek-merek di pasar tetaplah Sernen Gresik,
Semen Padang, dan Semen Tonasa. Merek-
merek tersebut sudah mempunyai kekuatan
pa-r dengan karakteristiknya masing-rnasing.
:221
The year 2012 was a milestone of synergy among
Padang and PTSemenTonasa, which have now
transformed into a strategic holding, PT Semen
lndonesia (Persero) Tbk..
The strategic holdings will separate operational
functions and holding functions with due regard
to the management of brand equity. PT Semen
lndonesia (Persero)Tbk., will act only as a holding
company, while the brands in the market
remains Semen Gresik, Semen Padang and
Semen Tonasa. Those brands already.have
market power with their respective
characteristics. [2.2]
35

llenjadi Perusahaan Semen 0lobal
36 Lap.ran(eberafjlilnPT5emenlnd0neiia(Perero)Tbk 201?
lo Become GlobaL Cement Company
Tahapan TraRsfonmasi Eentuk Holding
Transformation Stages of Holding Structure
PEt{CAP,&lAftl KP. I
Berkragai pencapaian pade tahun 2012 tirjak
terlepas dari berbagai upaya yang telah
dijalankan Can dikeiola Perseroan, meski dalam
kurr:n waktu periode pelaporan karni tidak
pernah mendapatkan bantuan keuangan
maupun fasilitas lain ciari Pemerintah. Di sisi lain,
PT Semen lnrjonesia (Persere) Tbk., PT Semen
Padang Can PT 5emen Tonasa, telah melakukan
pengelolaan ri:ikc terhaCap fencrnena
perubahan iklim sehlrlgq;a danrpak yanq
ditinrbu,lkan tidak sampai menir:'rbulkan
pe ngaruh siEnifikan terhaCap kinerja ke uangan.
tEc2l tEc4l
Keberhasilan mengenrL:angkan pernanfaatan
bahan bakar alternatif dalam prograrn
Mekanisrne Pembanqunan Befsih atau Clesn
Develcpnent Me*anism (CDfu{), rnenrberikan
peluanE baEi penerimaan pendapatan lain-lain
Perseroan. 5ejak 25 Februari 201 '1,
peiaksanaan
PT 5I
(Fersero)
Tbk.
OUR ACHIEVEMENTS
Various achievements in 201 2 were due to efforts
that have been conducted and managed by the
Company, although we never received financial
aid and other facilities from the government
during the reporting period. On the other hand,
Padang and PT Semen Tonasa, have
implemented risk management regarding
climate change phenomenon so that the impact
would not cause significant impact on financial
performance. tEC2l tEC4l
The success of developing alternative fuel
utilization in the Clean Development Mechanism
(CDM) program, opens an opportunity to gain
other revenues for the Company. Since February
25, 2011, the implementation of the Clean
Development Mechanism (CDM) in Tuban and

:^:risme Pembangunan Bersih atau Clecn
- . : cpment Mechanisn (CDM) Ci F:brikTuban
. - r:brk Tona:a te lah teregistrasi dl Unite d
.: :ns Frame Work ecnvenlion cn Climate
--=-9e (UNfCiC). Selanjutnya dilakukan
-: -:.rir verifikasi Certified Emmissian {2,eriuction
-:r c:da tahun 2012, Cimana enrisi dihiti;ng
: r:. besarnya ekuivalen substitusi emisi glas
..':r: CO') yang elikompensasi melalui
':. :^ :ne perdaganEan karbon kredit (corbon
. - . ,'oCing). Potensi pener!maen melalui
- : .:^.;i ieduksi EmisiTersertifikasi atau CertifieC
: " . :^ ?zciuctton(CER) padatahr.rn 20.1 1 -2012
- =-:=:a 50 000 CER, denEan nilai 1 CER setara
-: =--': EC2]
Tonasa plants have been registered at the United
Nations Framework Convention on Climate
Change (UNFCCC). Subsequently verification of
Certified Emmission Reduction (CER) was
performed in 2012, which calculated the
emissions with the amount of carbon (COz)
equivalent emission substitution and was
cornpensated through carbon credit trading.
Potential revenue through transactions of
Certified Emission Reduction (CER) in 20 1I to
20'1 2 reached 60,000 CERs, with 't CER valued
between 1 and 5 euros. [EC2]
Nilai tkononi yrng DiCistrlbusik:r'
Dr:tributed Eco.cmi. VaiL e lECl I
14E/o
., ii... ir, ..
artln r I Vi !-A ieri f.J
'-l
57 I !./o
!rttaiiabllily Rcf0il PTSemen lndon*ra (Perero)Tbk 2.r12 f,7

Menjadi Perusahaan Semen Global
li,Jl-i-i!:l fr:i:l il ;-' : :*ll li)ll l a.r:::i ;
Jurnlah Pemasok yang Terdaftar IEC6l
lilumber of Registered Suppliers
To Beccme GLobaI Cement Company
IKUT MEIIGGERAKKAI{ EKONOMI LOKAI-
Transforrnasi menjadi strategic hatding
memberikan keleluasaan lebih besar kepada
masing-masing perusahaan, sehingga mereka
bjsa rnennberi lebih banyak kontribusi ke
perekonornian lokal. Kontribusi kami
diwujudkan melalui pembayaran pajak dan
retribusi sebagai pendapatan asli daerah (PAD)
untuk kegiatan pernbanqunan. Pajak yang
dibayarkan perusahaan ke daerah antara lain
adalah Pajak Bunri dan Bangunan, Pajak
Pemakaian Air Bawah Tanah, Pajak Galian C,
Pajak Peneranqan Jalan, dan Pajak Kendaraan
Berrnctor.
Kontribusi lain bagi perekonomian lokal adalah
pelibatan perusahaan lokal dalam kegiatan
memasok/pengadaan barang clan jasa. Kami
mendefinisikan pemasok lckal adaiah
perusahaan yang berkantor pusat dan/atau
berkedudukan di wiiayah provinsi yang sama
dengan lokasi masing-rnasing perusahaan
berada. Melalui pelibatan ini, perusahaan lokal
tersebut <Japat berkembang dan menyediakan
lebih banyak lapangan pekerjaan bagi penduduk
setennpat, sehlngga mereka dapat merasakan
manfaat tidak langsung dari kehadiran FT Semen
lndonesra (Persero) Tbk., PT 5emen Padang dan
PT Sernen Tonasa" tEC6l tEC9l
PARTAKING IN DRIVING LOCAL ECONOMY
The transformation into a strategic holding
provides greater rooms for each company to
contribute more to the local econorny. Our
contribution is realized through the payment of
taxes and levies as regional revenues (PAD) for
development programs. The tax paid by the
company to the region include Land and
Building Tax, Groundwater Use Tax, Mineral
Group C Extraction Tax, Street Lighting Tax and
Motor Vehicle Tax.
Another contribution to the local economy is
the involvement of local companies in the
supply/procurement of goods and services. We
define a local supplier as a company with
headquarters and/or located in the same
province with the location of each company.
Through this engagement, local companies can
grow and provide more jobs for local people to
be able to benefit indirectly from the presence
of PT Semen lndonesia (Persero) Tbk., PT Semen
Padang and PT Semen Tonasa. tEC6l tEC9l
I
Unit Produksi
Production Unit
Ferusahaan Lokal
Loeal €ompany
Perusahaan Nasional
National Cornpany
Ferusahaan lntermasional
lnternational Company
20't 2 241 1 2012 201 1 2Vt2 LVtI
PT 5emen lndonesia (Persero) Tbk 515 1,700 24t) 1,1 1B 3V 50
PT Semen Padang 8X6 693 643 87665 o:
PT Semen Tonasa 45t 437 837 at /. 1
38 Laporinl(elerlanjuianPlsemeilndonesit(Perrero)Thk 2012

Nilai Fengadaan Barang dan Jasa oleh Pernasok Lokal Tahun 201 2 IEC6I
Value of Goods and Services Procurernent by Local Suppliers, 201 2
Unit Produksi
Production Unit
Fengadaan Earang
Goods Proeurernent
Fengadaan Jasa
Services Procurement
Nilai Kontrak Total Kontrak
ContractValue TotalContract
Nilai Kontrak Total Kontrak
ContraetValue TotalContract
)T Semen lndonesia (Persero) Tbk. ? 05? 9,745 1,594
1 ,164.A4
t,oJ5
1,185.40
164.790
)T Semen Padano 1 ,471 .28 2,A1A.74
rT Semen Tonasa 171.416 171.497 134.O92
' ...rangon Notes : Dalan.iutc rupiah I ln million IDR
ieberadaan PTSemen lnConesia (Persero) Tbk.,
rr Semen Padang eian PT Semen Tonasa juga
-renyediakan lapangan kerja bagi tenaga kerja
ckai, yakni mereka yanE bertempat tinggal di
.:kitar lokasi perusahaan berkeEiatan Kr:mposisi
.:naga kerja lokal yang rnenjadi pegawai pada
r- Semen Tonasa bahkan mencapai persentase
. gnifikan, yakniE9%.Sebagian Cari rnereka telah
-'enduduki jabatan hingga tingkatan manajer
;:nior, dengan jilmlah tertinggi yakni 1370 juga
:oa di PT5emenTcnasa" [EC7]
The presence of PT Semen lndonesia (Persero)
Tbk., PT Semen Padang and PT Semen Tonasa
also provide jobs for local workforce, who reside
in the vicinity of the company's operations.The
composition of local workforce who are
employees of PT Semen Tonasa has reached a
significant percentage of B9o/o.Some of them
have held position up to senior manager level,
with the highest number of 13o/o are also at PT
Semen Tonasa. lECTl
Komposisi Pegawai Putra Daerah lECTl
Composition of Lo(al Employees
PT Semen Jndonesia (Persero) Tbk
PT Senen Padang
PTSemenT.n.ca
5!5tainabiityRepoft PT5emenlndone5ia(Pe6ero)Tbk 2012 39

40 :i!.'ii tleieriflui r i !ejiref lfd'.t.5id Pe4ei!r lbk ,)iir,l

IMEAL JASA PFKEfIJAATd YAN I-AY&K
Kami nremil!ki mekanisme dan sistem
remunerasi cjalanr menentukan inrbal jasa
c ekerjaan ke;:ada peEawai. 5istenr remu nera si
,.'ang diberlakukan tid;k nrembeCakan gender.
amun demikian, besaran pendapatan yanq
llrerima peqawai perempuan dan pegawai laki-
',( pada iingl,at;ahaiar i:rrQ::trr;l iapal sc;;t
::rbeda. Hal ini bukan karena praktik
:iski'iminatil tetapi karena beLrerapa faktcr lain
- :^Iarar:ya ilrc)a kerje, ii,nidlii"n, i.5e')tii y,in!)
: Capat dan prestasi kerja.Secara urnurn besaran
:endapatan pellawai ietap pada tingkatan
.abatan terendah telah melebihi upah minimum
..:ng ditetapkan dewan penEupahan seternpat.
:C5llLAl4l
M EM BANG{JII I NFRASTI.'KTUR I,'NTUK
MASYARAKAT
..eberadaan PT Sernen inConesia {Perserc) Tbk.,
3ersama PT Semen Paclang dan PT Senren
-cnasa, juga mendatangkan manfaat begi
rasyarakat melalui bantuan pembangunan
nfrastruktur, termasr:k fasilitas scsial Can fasilitas
imum. Beberapa bantuan pernbanqunan
infrastruktur yang telah dilaksanakan selama
lahun 2012, antara lain: IECB]
1 , PT Sennen Nnd,nnesia {Fersero} Tbk.
" Pernt:angunan sarana clahraga di Desa
BulanEan, Kecan'latan Dukun, Kabupaten
Cresik, Jawa Timur senilai Rp 5C juta.
Sarana olahraga yang dibangun
diharapkan bisa dinranfaatkan pemuda
desa untuk mendukung kegiatan
pembinaan iisik dan mental mereka.
DECENT REMUNERATION
We have remuneration mechanism and system
in determining compensation for the
employees. The remuneration system in place
does not discriminate against gender. However,
the amount of income received by female and
male employees of the same rank may vary. This
is not due to discriminatory practices, but more
because of some other factors such as years of
service, benefits/l ncentives and perforrnance
achievements. In general, the income of
employee at the the lowest rank is still higher
than the minimum wage set by local wage
council. tEC5l tLAl4l
BUILDING INFRASTRUCTURE FOR
COMMUNITY
The presence of PT Semen lndonesia (Persero)
Tbk., along with PTSemen Padang and PTSemen
Tonasa, also brings benefits to the community
through infrastructure development assistance,
including social and public facilities. Some
infrastructure developnnent assistance that have
been provided during 2012, as follows: IEC8]
1. PT Semen lndonesia (Persero) Tbk.
. Construction of sports facilities in Bulangan
Village, Dukun District, Gresik Regency,
East Java, valued Rp50 million. The sports
facilities construction is expected to be
used by village youths to support their
physical and mental development.
Ptr:ella5c Pef bai.iiig.n Uprh/lmbal Jasa
Feketaar Conqan tjl1'4P 201 I [EC5]
[o]rira rs! r ly'aele wiih Proviacial 4lnirn!fi .r"'aoe
tlilllP):012
' i. .- r.r.'.::. r:r:.--:. (-;.ai..,
' :r r: l: .i, :i,r :ni. I il t.r:,ii:,ii.,ar iir ?, t1
ffi!: r- r:.,ri,ir'1.! .:tl)
5urtainJirlllitReporlPTsemenlrdonesia(Petrero)Tbk 2012 4l

f,tlenjadi Perusahaan Semen Glc ha I To Become GtobeI Cern-rt Co- p ,-
2.FT 5ernen Padang
" Bantuan rencvasi pemllangunan Kantor
Kecanratan Katibung, Kabupaten
Lampung 5eiatan, l-ampung. Perbaikan
kantor kecarnatan akan dapat
!"neningkatkan pelayanan aparatur
pemerintahan daerah kepacla rnasyarakat"
Daerah Lampung sengaja dipilih karena
menjadi salah satu wilayah pernasaran
poteniial 5emen Padang.
Bantuan pemtrangunan Gedung
Serbaguna Kelurahan Kuranji, Kecamatan
Kuranji, Kota PaCang, 5unratera Barat
senilai llp 50 juta. Penrbangunan gedung
ini akan mendukunq semua kegiatan
kenrasyarakatan di Kelurahan Kuranji.
Bangunan geCung lrerukuran i0 x 32
meter perseEi ini, diperuntukkan untuk
ruang pertemuan, sarana olahraEa,
kesenian dan kegiatan nrasyarakat lainnya"
' Rehabilitasi Madrasah Tsanawiyah (MTs)
Yayasan PGAI Dr. H. Abclullah Ahmad, Kota
Padang, 5umatera Barat, dengan dana
bersun'lber Cari bantuan Lembaga Amil
Zakat (LAZ) PT Senren Padang. NiNai total
pengerjaan rehabilitasi mencapai Rp480
juta dan keberaclaan gedung baru
diharapkan bisa meningkatkan gairah
bela.jar masya rakat setem pat,
PT Semen Padang
. Assistance for renovation of Katibung
District Office, South Lampung Regency,
Lampung.The renovation of district offices
will improve local government officials'
public services. Lampung was selected for
being one of the potential marketing
regions of Semen Padang.
Development assistance for Kuranji Sub-
district Multipurpose Building, Kuranji
District, Padang City, West Sumatra, worth
Rp50 million. The construction of this
building will support all community
activities in Kuranji 5ub-district.The 10x32
square meters building was designed for
meeting rooms, sports facilities, arts and
other community activities.
. . Rehabilitation of lslamic junior hig school
(Madrasah Tsanawiyah or MTs) of Dr. H.
Abdullah Ahmad PGAI Foundation,
Padang City, West Sumatra, with funding
from Alms Institution (LAZ) of PT Semen
Padang, Total value of the rehabilitation
reached Rp480 million and the new
building is expected to increase learn
interest of local community.
42 Laporar Keb€ranlltaf PI5em€nlndone5ia(P€6ero)Tbk 20ll

TAIdGGI.''[6 JA E ATAS PRODUK
Karni mernenuhitangglung jawab atas kegiatan
pengadaan produk maupun penggunaannya,
dengan prinsip kepatr"ihan pada peraturan
perundanE-untlanEan. Kepatuhan rnenjadikan
masing-masing peru:ahaan tidak pernah
dihaclapkan pacla hukrinran Cenda finansial
nraupun sanksi hukur:r lain, terkait tlugaan
pelanggaran hukunr dalam proses pengadaan
oroduk maupun penqgunaannya, lpRgl
anggung jawab karni ata: keanranan dan
..e ayakan produk sueJah dimuiai sejak
::nanrbangan irahan baku maupiln kegiatan
::cduksi di pabrik clengan sistem mekanisasi
:an kelengkapan alat pelindung diri (,APD) bagi
::xerja, h ingga pendistritlusian dalarrr bentuk
..:masan zak maupun curah disertai standar
:rosedur pengangkutan. Secara
:=rkesinambungan dilakukan pengujian kualitas
)-rren yang diproduksi di laboratcrium masinq-
^'asing perusahaan yanE telah terakreditasi,
s:hingga produkyang dijual kepada pelanggan
:=lah memenuhl kelayakan dan kearnanan
iimanfaatkan. Melalui rangkaian rnekanlsme
^ i masing masing perusahaan selanra tahun
2Jl2 tidak pernah rnendapatkan sanksi atas
Jugaan ketidakamanan dan ketidaklayakan
cenggunaan proCi.rk. tPRll IPR2I
Seiiap produkyang dihasilkan dan clijual kepada
pelanggan, dilengkapi infornrasi mengenai
kualitas maupun spesifikasi lainnya. Pada produk
dalam kenrasan zak, infsrmasi tercantum di
bagian luar kemasan dan memuat tentang:
lP R3l
. Lambangllogo clari perusahaan yang
memproduksi
. Nama produk
. Nomor Standar Nasional Industri (5Nll)
. Berat dalarn kemasan
. Jenis semen
RESPONSIBILITY FOR PRODUCTS
We fulfill the responsibility for product
manufacturing activities and its use with the
principle of compliance with laws and
regulations. This compliance has prevented the
company from facing financial penalty or other
legal sanctions over alleged violations of the law
in the product manufacturing process and its
use. lPR9l
Our responsibility for product safety and quality
assurance has been started since the mining of
raw materials and production activities at the
plants with mechanized systems and personal
protective equipment (PPE) for employees, to
distribution in sack packaging or bulk with
standard procedures of transportation. The
quality of cement products is continually tested
in each company's accredited laboratory, to meet
their safety and quality assurance to be used.
Through this string of mechanisms, all
companies during 2012 were never penalized
for alleged unsafe and defective products. [pRl ]
IPR2]
Every product manufactured and sold to
customers, includes information on the quality
and other specifications. On the product in sacks,
the information on the outside of the packaging
contains: lPR3l
. The symbol/logo of the production company
. Name of product
. Number of National lndustry Standards (SNl)
. Weight of content in packaging
' Type ofcement
la i:r:r :r1i i;f-.:r 1i:j j
5u{ainabilittUeportPT5€mcf ndofe5a lP€6ero)Tbk 2012 43

MelaCi P:ri::;harr Serlei Ctll;l
5strei Kepuasas ,relanggan :01 ? lPR5l
e{5i{$!f 5:tisi"etioil lndex Srrvey 2g!:
il:etre. Pe.f:r5
B 1 .6Xo/o
Distrii:utcr, Agen'.iok*
Distri butor, Agent/Retai ler
f *tainJut p*n.li]!ril;arl
. ;:t. .;.onlcr trtvit;tn KainaltriFt,
kelr h.: nllenc*dr;; r
,,:,....:-li:m,r:r i..l:.r ..,i',..,rr1i.;-.111 :(, r)11_ii4;l
i
'
r::..,i: '
.,,.|,na,,,: tsr, r., . /t
sekaliqus menj;rnln lelanggan nrendap;tkan
penjelasan, 5eperti d!atur Calanr UnCanq-
iirr: r^1 l,.i'3rl;,. i'r'.:j i'-'r1;'rq i"-::r-'iJi,giil
Kcnl,;nen" Kepltlhan karni ne:rladikan
nra:ing naslng perusahaan tidak pernah
me ndapalkan:anli.si marpun hukuman lain d*ri
L;ir i::: !< Llfi',',::-,;r,q tc'i.?:i iiriq;.rii
1;';n1i l r r f nrhJC.ii-' p'r:)L 4ni rilrn iricl,',a.
prcduk. lPR4l
lc'-,t, : lc' "r i : k r n i : r.ci : i" t.r i< i r i s i. i r.r'i I J i i t L I
m.e.'q,'llnu: ini^K5 4.!,i;,1J1'' rju,:J1i lAr,!l:)U
!.'t.' ,nr. i41,rf31 i,3- i.:ccv tC!ir. lt1Ci.t.u, sr-r;rri
ini. a:inc-nrasinc leru:aha*n bisa nrel;kukan
.t,:q <:i: .: r' : i.a I t i.: I ri r r:, : :,.rr,,1 i ktr. D..i.-ty.: n; ::
;..-;,.,, ;.:ni rrr r.. i., - jLi -,!,r: p,,: tnqgi,i
O,: i'.- l'ra!r,ijdr .r^''t: I r N!: 1.,i
',,fnn:i:r :lrr:iori., l-.i^ ri-rn r)l :;-rnrn D.',i.:r,rrl uv9..'
',,.:r: l:ial:',gi.1i-'.;,..'1.,.1 ..-,ir:,,i, juki {FrJi-.Jii
i'ia..tn:l-':1,'S:fiG :iu:!--c::,1.1: r''!l lKl Oil'Jl
l;),;na't ,rnl n..1n;na,1-rr ,{r-luh l: iari
^-irnar -- s:!iz -iictr:l-r: :. ry ,., ).Jr, n^::;llauli plri,j:li:ia
ak.r' ;pi;;.' .r.ilrh-:rt'i.'rj rlr'diripd.(,lfl
iirru,u'',; i"-i'r,ill..:.r;t.u'. iiir:{r m.,!ti:J
lnstructions for use
The number of fustonrer service for
co m pla int/g rieva nce.
lnclusion of information lndicates our
compliance with laws and regulations while
ensuring customers to get information, as
stipulateci in Law No. 8 of 1999 on Consumer
Protection Our compliance has prevented the
company from receiving sanction or other
penalties from authorities over alleEed violation
of the inciusion of product information rules
lPR4l
We conduct periodic survey to determine
customer satisfaction index (C5l). Through this
survey, each company can take measures for
service improvement to increase customer
satisfaction. Until the end of 2012 only PT
Sement lndonesia (Persero) Tbk. and PT Semen
PadanE that have completed the customer
satisfaction survey.
Each company has a service center that handles
complaints from customers, both distributors
and end users. Any complaints will be followed
up directly by each company through
observation on the complaint along with
84.7 Ao/o
Pengguna Akhir
End User

perusahaan melalui cbse'. as atas keluhan
disertai melakukan klarifi xas Can nenyelesaikan
setiap keluhan yang masuK hrn_oga pelanggan
bisa menerima apa yang kami sampaikan.
Secara terplsah PT 5emen lndonesia (Persero)
Tbk., PT Semen Padang dan PT Semen Tonasa
melakukan berbagai bentuk komunikasi
pemasaran.Tujuannya untuk memperkuat posisi
produk maupun merek dan mempertahankan
loyalitas peianggan. Ada dua bentuk komunikasi
pernasaran yang dilaksanakan selama tahun
2012, meliputi: lPR6l
1. Abave the line, dalam bentuk iklan/promosi
di televisi, radio, majaiah, koran, media
internet, dan media luar ruanq.
2. Below the line, dalam bentuk gathering ataa
pertern ua n berka la d en ga n distrib utor, event,
kerjasarna sponsor, point of sales materials,
pembentukan komunitas pengguna semen
termasuk para tukang terampil di Jawa dan
Ba li.
Salah satu bentuk kerjasama sponsor adalah
dukungan PTSemen Padang sebagai sponsor
utama P5 Sernen Padang, kiub sepakbola
yang berlaga dalam kompetisi lndonesia
Primer,League di tingkat nasional dan AFC
Cup di tingkat regional Asia.
Praktik-praktik komunikasi pernasaran
dilaksanakan dengan memperhatikan aturan
hukum yang berlaku.5elarna kurun waktu
periode pelaporan, kami tidak pernah
mendapatkan sanksi hukum terkait sangkaan
pelaksanaan komunikasl pemasaran yang
melanggar peraturan perundang-undangan.
tPRT]
clarification and resolve any incoming
complaints untilthe customers are satisfied with
our response.
Separately, PT Semen lndonesia (Persero) Tbk.,
PT Semen Padang and PT Semen Tonasa do
various forms of marketing communication. The
aim is to strengthen the position of the products
and brands and retain customer loyalty. There
were two forms of marketing communication
conducted during the year 201 2, including: [PR6]
1. Above the line, in the form of
advertisement/promotion on television, radio,
magazines, newspapers, the internet, and
outdoor media.
2. Below the line, in the form of gathering or
periodic meetings with distributors, event,
sponsorship, point of sales materials,
establishment of a cement users community
including skilled construction workers in Java
and Bali.
One of the sponsorships was PT Semen
Padang's support as main sponsor for P5
Semen Padang, the soccer club that
competed in the lndonesia Premier League
national competition and AFC Asian Cup, a
regional competition.
Marketing communication practices are
implemented with due regard to applicable laws.
During the reporting period, we never received
penalties over allegation of marketing
communications that violate laws and
regulations. [PR7]
Survei Kepuasan Pelanggan 20I 2 lPR5l
Customer Satisfaction lndex Survey 201 2
Pl Semen lndonesia (Persero) Tbk
91.24%i Distributor, Agen/Toko i
I Dirtributor, Agent/Retailer
i
i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . :
Forurn terampil iukant 3lltar
85.79o/o
Pengguna Akhir
End User
5ustainabiityRep0ft PT5€menlndonesa(Perero)Tbk 2012 45

'.':rjaCi Perusahaan Semen GLobal To Become GLobaL Cement Company
Masing-masing perusahaan telah rnemiliki
sistem dan mekanisme pengamanan data
pelangqan" Kami mernastikan hanya mereka
yang telah diberikan otoritas dan kewenanEan
saja, yang dapat mengakses data pelanggan.
Prosedur ini dapat meniadakan terjadinya
tindakan maupun perbuatan yang bisa
diindikasikan sebagai penyalahgunaan privasi
data pelanggan. [PR8]
Each company has customer data security
system and mechanism. We ensure that only
those who have been given the authority can
access customer data. This procedure may
prevent the occurrence of any action which rnay
be indicated as an abuse of customer data
privacy. lPR8l
.ririrrin! Ci ilb*:rl.lriLt -ll*;n
Jumlah Ke!utran Pelanggan dan Tindak l-anjut
Number of Customer's Complain and Follow Up
tlnit Fnoduksi
Production Unit
Keluhan
Conrplains
Tindak l-anjut
Follow Up
I
SEMEN
INDONESIA
PT Semen lndonesia {Persero} Tbk.
Peningkatan pecah kantong di
gudanq distribusi di Yogyakarta: PT
SCSP, KWSG, PTVaria Usaha dan di
Kab.Madiun & Ponorogo, Jatim
lncreased number of broken bags
at distribution warehouse in
Yogyakarta: PT SCSP, KWSG, PTVaria
Usaha and in Madiun and Ponorogo
reqencies, East Java
. Kunjungan dan klarifikasi.
" Penggantian kantung rusakdan biaya pengemasan ulang (re-zak).
. Visit and clarification
. Replacement of broken bags and compensation for repackaging
costs
Semen Lambat kering di Kab.
Rembang,.Jateng
Slow dry cement in Rembang
Regency, Central Java
Warna semen kemerahan
/kecoklatan di Kab. Lamongan.
Jatim ctan di Jl. KH Hasyim Ashari
Jombang Jatim
Reddish/brownish cement in
Lamongan Regency, East -Java and
in Jl. KH Hasyim Ashari Jombang
East Java
Semen mengerasl mringkil di Kab
Kediri, Jatim
Hardened cement in Kediri
Regency, East Java
Kunjungan dan klarifikasi.
Setting time produk masih dalarn toleransi.
Hasil produk listpicnk beton daianr konCisi baik
Visit and clarification
Product setting time still tolerable
Result of concrete list plank product was in good condition
Perbedaan warna semen di akibatkan warna pozolan yang berbeda
dan tidak berpengyaruh terhadap kualitas semen.
Dilakukan uji HammerTest, hasilnya sama.
Pemberian penjelasan warna semen tidak mempengaruhi mutu
Difference in cement color was caused by different pozolan color
and did not affect cemen quality
Perform HamrnerTest, same result
Explain cement color did not affect its quality
Semen mengeras diakibatkan proses FIFO di gudang distritrutor
tida k ja la n
Pemberian kantong pengganti, untuk rnenghindari proses hidrasi
yanq lebih banyak laqi
Hardened cement was caused by FIFO process at distributor's
warehouse did not work properly
Replacement of bags to prevent more hydration process
46 Laporan Keber anjrtai PT 5emef fdonesia {Petreroi Tbk 20li

Unit Produksi
Production Unit
Keluhan
Complains
Tindak Lanjut
Follow Up
Selisih Berat Timbang kuranq,
PTAdimas, PT Shika Kab. MalanE,
Jatim dan di PT lndostar Building
Material MalanE, Jatim
Lower weight, pT Adimas, pT Shika,
Malang Regency, East Java, and at
PT Indostar Buildng Material,
Malang, East Java
. Kunjungan dan klarifikasi.
. Ada permasalahan ditimbangan, dilakukan kalibrasi timbangan
" Pemberian penggantian.
. Visit & clarification
. Problem with scale, perform scale calibration
. Replacement
FT Semen Padang
Semen sulit mengeras di Lubuk
Llnggau, Sumatera Barat
' Pemeriksaan bersama bahwa semen dapat mengeras sebagaimana
Cement difficult to harden in Lubuk
Linqqau
Kekurangan berat semen zak di
pabrik pengemasan Tanjung priok
Lower weight of cement in sacks at
packing plant in Tanjung Priok
Semen PCC big bag di )ambi
membeku sebagian
PCC cement big bag in Jambi was
partly frozen
Kantung pecah di pcckerfaniung
Priok dan Bandung
Broken bag at packer in Tanjung
Priok and Bandung
mestinya.
Penjelasan proses pemakaian semen dengan semestinya serta
menghindari penanganan salah yang bisa menyebabkan semen
sulit mengeras.
Simultaneous check with cement that can harden
Explanation on cement proper use process and avoid inappropriate
handling that caused the cement difficult to harden
. Pemeriksaan bersarna dan tidak ditemukan zak semen d"ng"n b".rut
48 kilogranr.
, Pengecekan terhadap setiap berat semen menggunakan timbangan
di pabrik yang telah diverifikasi serta dikalibrasi pihak berwenang.
. Joint investigation and found no cement sack weighing 4g kilograms
. Perform check on everycementweight using scale atthe plantthat
pengangkutan serta penggantian produk kepada konsumen
. Conduct supervision on quality and packer operator, transportation
process and product replacement to consumer.
. Memperkrrat kontrol kual,,tas terhadap kantong yang akan
dikirimka n.
' Pengawasan proses handling dan mengganti kantonE yang
rusa k/peca h.
. lntensify quality control of bags to be sent
. Supervision on handling process and replacement of
has been verified and calibrated by authority.
. i4elakukan oengawasan mutu dan np"r",orpo.k"r, proro,
PT Semen Tonasa
Keluhan kantong pecah
Broken bag complaint
defective/broken baos
' Melakukan investigasi terhadap permasalahan dan menyelesaikan
keluhan
. Perform investigation on the problem and resolve the complaint
S!5hinabilityReponPlSemenlndonesia(pe6ero)Tbl 2012 47

Li ng ku nga n
Seiring pembentukan strategic holding dan keinginan
untuk menjadi industri semen terkemuka di Asia Tenggara
bahkan global, Perseroan berusaha agar setiap investasi
yang dilakukan selalu memperhatikan prinsip kelestarian
lingkungan. Lebih dari sekadar peduli tetapi juga
menca pai en viromental excellence.
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Li ng ku nga n
h4aterial pembuatan semen
Pr jerte"'.tColr:ta ';:6r"51' 1" Ilrr
Tingkat Efisiensi Pemakaian Bahan
Baku PerTon Produksi Semen [EN6]
PT Semes !ndone5ia iPersertl Tbk-
B;[a]r Sali! Pr.Tof Prod!k5t lente.
:!tt lf
2t)t; I ll
PT Semen PaCang
Bahan B.ku PerTon PrcCuk5L 5emen
t!,0 I fil
)l'2 't'l
PT Semen lndonesia (Persero) Tbk., bersama PT
Semen Padang dan PT Semen Tonasa, terus
berupaya menyempurnakan model pengelolaan
lingkungan berkelanjutan, guna mewujudkan
industri semen ramah lingkungan (green cement
industry) dan kesinambungan usaha.
Keberhasilan pengelolaan lingkungan akan
menjadi garansi bagi terciptanya pertumbuhan
bisnis berkelanjutan, sekaligus mematahkan
stigma bahwa industri semen selalu berimbas
buruk terhadap lingkungan.
PENGGUNAAN MATERIAL
Meningkatnya produksi semen secara langsung
mempengaruhi tingkat pemakaian material
yang bertambah dibandingkan tahun 201 1.
Kami memperkirakan, permintaan semen akan
terus meningkat sehingga mengharuskan PT
5emen lndonesia (Persero) Tbk., PT Semen
Padang dan PT Semen Tonasa, terus menambah
kemampuan produksi.
Kondisi tersebut menjadikan kami harus dapat
mengelola ketersediaan material agar dapat
memenuhi kebutuhan untuk produksi. Hal ini
perlu dilakukan karena beberapa material utama
adalah bahan baku yang bersifat habis terpakai,
dan beberapa lainnya adalah material pembantu
yang diperoleh dari hasil daur ulang. tENll tEN2l
tMM3]
Material yang didaur ulang di antaranya limbah
industri yang mengandung barang berbahaya
dan beracun (83), seperti copper slag, clay
alumina, gypsum purified, fly ash dan bottom ash.
Pemanfaatan dilakukan dengan cara
pembakaran pada suhu tinggi (i.300 "C),
sehingga beubah menjadi senyawa oksida yang
tidak berbahaya bagi lingkungan namun dapat
meningkatkan kualitas semen yang dihasilkan.
tEN22l
PT Semen I ndonesia (Persero) Tbk. together with
PT Semen Padang and PT Semen Tonasa,
continue to improve the model of sustainable
environmental management, to create green
cement industry and business continuity. The
success of environmental management will
guarantee the creation of sustainable business
growth, as well as break the stigma that the
cement industry is always a bad impact on the
environment.
MATERIAL USAGE
lncreasing cement production directly affected
the higher consumption of material compared
to 201 1. We predict the demand for cement will
continue to rise, which will require PT Semen
lndonesia (Persero) Tbk., PT Semen Padang and
PT Semen Tonasa, to continuously increase
production capacity.
Therefore we need to be able to manage the
aviitaOitity of materials to meet the production
needs. This is necessary to do because some of
the main materials are consumable raw material,
while some other associated materials are
generated from recycling. tENll tEN2l tMM3l
Recycled materials categorized as hazardous
and toxic industrial wastes, such as copper slag,
alumina clay, purified gypsum, fly ash and
bottom ash. The waste is recycled through
combustion at high temperature (1,300'C), so
it becomes oxide compounds that do not harm
the environment but it can improve the quality
ofthe cement product. [EN22]
PT Semen Tcnasa
Bahan Bak! PerTon Produksi semen
20tt
,11 0 623
0 473
Ketefttnllin: Eaha4 baku n';c.Lokrp l)atu 1..'lr!t,
lotla liai, pasr: bert
i: laporanKebeilaniutan

Selama tahun 2012 volume material hasil daur
ulang yang digunakan dalam proses produksi
di PT Semen lndonesia (Pesero) Tbk. mencapai
"l
,015,371 ton, di PT Semen Padang sebesar
349,377 ton, dan di PT Semen Tonasa berjumlah
193.335,88 ton. Beberapa rnaterial hasil daur
ulang diperoleh dengan cara didatangkan dari
pihak lain melalui proses pengangkutan
melibatkan pihak ketiga yang merniliki izin dari
Kementerian Lingkungan Hidup, dan dilakukan
dengan pengawasan ketat, sehingga selama
tahun 2012 tidak pernah dilaporkan terjadinya
kebocoran yang berpotensi mencemari
lingkungan. tEN2l tEN24l
EFISIEhISI PFf{GGUNAAIU AIR
Proses produksi semen di PT Semen lndonesia
(Persero) Tbk., PT Semen Padang dan PT Semen
Tonasa, menggunakan proses kering sehingga
tidak membutuhkan air.
Air hanya digunakan untuk keperluan
pendinginan mesin produksi dan dari air
permukaan. IENBI
PT Semen lndonesia (Persero) Tbk.
menggunakan air dari telaga disekitar pabrik.
PT Semen Padang mengambil air dari Sungai
Lubuk Peraku dan Sungai Padang Besi.
PT Semen Tonasa memanfaatkan air dari
Sungai Pangkajene.
Kami menetapkan prosedur ketat dalam
pemanfaatan air untuk pendinginan mesin
produksi, dan mendaur ulangnya kembali
melalui mekanisme sirkulasi tertutup. Air
bertemperatur tinggi dari proses pendinginan
mesin produksi, dialirkan ke kolam
penampungan untuk menLrrunkan temperatur.
Selanjutnya, air dari kolam penampungan
digunakan kembali untuk proses pendinginan
mesin produksi.Tidak ada air yang dibuang ke
During 2012 the volume of recycled material
used in the production process at PT Semen
lndonesia (Persero)Tbk. reached 1,01 5,371 tons,
at PT Semen Padang 349,377 tons, and at PT
Semen Tonasa 193,335.88 tons. Some of the
recycled materials obtained from other parties
by transportation process involving a third party
with permit from the Ministry of Environment,
and was conducted under strict supervision.
Therefore during 2012, there were no report
about any leaks that could potentially
contaminate the environment. [EN2] IEN24]
WATER USE EFFICIENCY
The cement production in PT Semen lndonesia
(Persero) Tbk., PT Semen Padang and PT Semen
Tonasa applies a dry process that does not
require water.
Water is only used for production machinery
cooling and originated from surface water. IENBI
PT Semen lndonesia (Persero)Tbk. uses water
from the lake around the plant.
PT Semen Padang takes water from Lubuk
Peraku and Padang Besi rivers.
PT Semen Tonasa uses water from the
Pangkajene River,
We applies strict procedures in the water use for
cooling the production machinery, and recycle
it through a closed circulation system. High
temperature water from cooling process of
production machinery, is channeled into the
settling pond to lower the temperature. Then
water from settling pond is reused to cool
production machinery. There is no water
lyiaiarai paff nilatan s€fi efi
Pl !cnrer: lndcnesia lPersero) Tbk.
Persentase Pemakaia n Material
Daur Ulang 2012 [EN2]
PT Semen lndonesia
(Persero)Tbk.
:
PT Sernen Padang
PT 5emen Tonasa
20125ustdinability Report

1,023.395
Linqkungan
Jumlah Pernakaian Air Berdasar 5umbernya {mr)
tENsl
PT 5emsn ndonesia (Pe15ero) Tbk
badan air di sekitar lokasi pabrlk, sehinqga
habitat di badan air dan keanekaragaman hayati
di dalamnya tidak mengalarni gangguan. [EN10]
IEN2s]
Melalui mekanisme tersebut, maka hanya
dibutuhkan sedikit air baru ilntuk prcses
pendinginan mesin produksi, sehingga
menceEah penggunaan air permukaan secara
berlebihan. Secara bersarnaan kami melakukan
perneriksaa n rnelal ui su rn u r F:)a nia u. 5ela ryra
periode pelaporan, kami tidak n-rendapatkan
pengarJuan terkait terganggunya surn[:er air
akibat kegiatan penqanrbilan dan pemanfaatan
air. [EN9]
Demikian pula denqan pemanfaatan air tanah
untuk keperluan domestik, dilakukan dengan
pengawasan ketat.5eluruh air bekas pakai dari
kegiatan domestik dialirkan ke kelarn
pengolahan dan air hasil clahan diternpatkan
di kolam penampungan yang ada cli sekitar
lokasi pabrik. Di Pl Semen lndonesia (Persero)
Tbk., kclam penampungan yanq ada
dimanfaatkan untuk memeNihara ikan"
discharged into water bodies in the vicinity of
the plants hence the habitat and biodiversity in
the water bodies are not disturbed. IEN 1 0] lEN25l
Through this system, only small amount of fresh
water needed for production machinery cooling,
thus preventing excessive use of surface water.
We also simultaneously conduct checks through
monitoring wells. During the reporting period,
we did not receive any complaints over
disturbance to water sources due to watertaking
and use, [EN9]
Ground water for domestic purposes is also used
under strict supervision. All waste water from
domestic activities is drained into the treament
pond and the treated water is contained in
settling ponds located around the plant site.The
settling ponds at PT Semen lndonesia (Persero)
Tbk., are utilized to raise fish
::
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PT 5eneF Tonasa
t'^'r99,?
! 2, a1 i:,*,?,'-'i3,1
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r,r LaporanK€berlanjutan

Sustainability Report 2012

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