The Apple Experience: Secrets to Building Insanely Great Customer Loyalty - Carmine Gallo

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These principles are based on Carmine Gallo's book, The Apple Experience. The book shows readers in any industry how to enrich lives, build loyalty, and reimagine the customer experience. BUY IT HERE: http://www.amazon.com/The-Apple-Experience-Building-Insanely/dp/0071793208/ref=sr_1_1?s=books&ie=UTF8&qid=1332360730&sr=1-1 "The Apple Experience isn't just for retailers. It applies to any business that involves people." -- Tony Hsieh, CEO, Zappos.com

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9 Don't for Becoming Killer Communicators is a presentation by Top Motivational Speaker and Corporate Trainer in India - Akash Gautam http://akashgautam.com/ on the pitfalls of communication and what not to do to - for becoming better communicators. Akash gets invited by Top Corporates & Institutions for Communication Trainings. It covers the not so often discussed concepts and rarely observed details that have proven to make a difference. The tips and ideas for improving communication discussed in this presentation are the core of Bindaas Bol, an absolutely fun event on Communication by Akash Gautam To know more about the Bindaas Bol, please visit: http://akashgautam.com/products/event/bindaas-bol/ Akash writes extensively about his experiences with Communication and other concepts on his blog. To read more on this please visit: http://akashgautam.com/category/communicating/ To invite Akash for an event, you may write to him at info(at)akashgautam(dot)com or just drop a line here.

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