01 CXPA Finland Webinar - Sirte Pihlaja - CXPA Finland
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CXPA Finland Webinar 31.3.2021 Welcome Sirte Pihlaja, CXPA Finland & Shirute www.cxpa.fi www.shirute.fi www.shirute.fi/cem-benchmark www.cxplay.fi
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01 CXPA Finland Webinar - Sirte Pihlaja - CXPA Finland
- 1. CXPA Finland Webinar: CX & ROI – Getting Customer-Centricity on Your Board's Agenda #cxpafinland #shirute
- 2. Program Welcome to CXPA Finland webinar Sirte Pihlaja (CCXP), Head of Team, CXPA Finland & CEO, Shirute Connecting the Dots to Experience Value or CX Speak to C-Suite Speak Diane Magers (CCXP), Founder and CEO, Experience Catalysts Emeritus Chair & Past CEO, CXPA From Production Economy to Customer-Centric Thinking Jaana Rosendahl, Specialist in Human-Centric Enterprise Design Board Member, Boardman Questions and Discussion Closing words
- 3. Join the LIVE discussion! You can join the LIVE discussion by writing to the CHAT box Please send your questions to our presenters through the Q&A! If sharing to social media, please use the hashtags #cxpafinland You can follow tweets for this webinar at http://tweetwall.cxpa.fi You can also use our Feedbackly feedback channel http://fbly.io/cxpafi
- 5. This webinar was brought to you by We thank our partners
- 6. Let us know how we did today! We want to make sure our webinars and live events are always succesful. Let us know if there is anything we could do better or if you were especially satisfied with something! You can leave feedback about this webinar at: https://bit.ly/cxpafiwebinar-cxandroi We will draw the best-selling Customer Experience 2 book between everyone who have left feedback.
- 7. CXPA Finland Webinar: CX & ROI – Getting Customer-Centricity on Your Board's Agenda #cxpafinland #shirute
- 9. CCXP.ORG
- 12. ©ShiruteLtd. Confidential. @sirteace CX MASTERCLASS WITH IAN GOLDING 2021 www.cxmasterclass.fi
- 14. KEY DATES APRIL 19 O P E N F O R E N T R I E S E N T R Y D E A D L I N E A W A R D S F I N A L S & C E R E M O N Y L I V E O N L I N E F R O M S T A R T T O F I N I S H AUGUST 9 NOVEMBER 18 Global Partners in Advancing CX E A R L Y B I R D E N T R Y D E A D L I N E JULY 12 V U K V U K A N O V I C | C U S T O M E R R E L A T I O N S H I P E X E C U T I V E P H O N E N U M B E R : + 4 4 2 0 8 6 3 8 5 5 8 4 E M A I L : V U K @ A W A R D S I N T E R N A T I O N A L . C O M https://internationalcxaward.com/
- 15. CXPA Finland Webinar: CX & ROI – Getting Customer-Centricity on Your Board's Agenda #cxpafinland #shirute
- 16. Program Welcome to CXPA Finland webinar Sirte Pihlaja (CCXP), Head of Team, CXPA Finland & CEO, Shirute Connecting the Dots to Experience Value or CX Speak to C-Suite Speak Diane Magers (CCXP), Founder and CEO, Experience Catalysts Emeritus Chair & Past CEO, CXPA From Production Economy to Customer-Centric Thinking Jaana Rosendahl, Specialist in Human-Centric Enterprise Design Board Member, Boardman Questions and Discussion Closing words
- 17. Let us know how we did today! We want to make sure our webinars and live events are always succesful. Let us know if there is anything we could do better or if you were especially satisfied with something! You can leave feedback about this webinar at: https://bit.ly/cxpafiwebinar-cxandroi We will draw the best-selling Customer Experience 2 book between everyone who have left feedback.
- 18. This webinar was brought to you by We thank our partners