CI&T goes Google Plus
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How we transformed the way we collaborate at CI&T by using Google+ like no one else does.
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CI&T goes Google Plus
- 2. We are global with people in Brazil, USA, Europe, Australia, Japan and China. Our excellence has been recognized by the market with awards since being founded in 1995 We are truly multi-cultural, an army of almost 1700 talented employees and their great stories
- 4. Collaboration @ CI&T, not long ago... Collaboration around interests and themes BLOGs Technical threads (coders and teams) Google Groups Wikis Intranet Static Content / Policies / Processes Uploads of Microsoft Office, meeting notes GMAIL Google Docs (also gotomeeting) video calls Skype email: 70%-ish of our collaboration time Communication (mainly by HR)
- 5. Collaboration @ CI&T, now! Static Content / Policies / Processes All documents Google Sites GMAIL video calls + working sessions (gotomeeting still used for webinars) Google+ Hangouts email: 10%-ish of our collaboration time Google Drive Google+ Communities intense collaboration among teams and around themes, enthusiasts, etc.
- 6. Google+ Adoption Critical Success Factors
- 7. 1. Executive support C-level must join and use google+
- 8. 2. A champion: Google+ = a person in the company
- 9. 3. Change Management Guidelines, education and RPI (return on personal investment)
- 10. 4. Empowerment Critical Mass and autonomy and organic moderation
- 11. No one misses our intranet, Google groups, blogs or wikis. We turned all of them off, no crying. Our Google+ Hits A new employee has quick access to knowledge and discussions from the past Ability to know at a glance what's going on and what's hot at the company Much easier to identify people potential in some subjects Opened our minds for a new internet website
- 12. ciandt.com is built by public posts from our people and pages on Google+
- 15. lack of a “Communities API” Our Google+ Misses see all communities created by colleagues and search among domain communities for content we are unable to see a "domain view" of google+ posts (only for circles) we are unable to rename our own communities after they have 500+ members Usage metrics (popular posts, engagement, etc.) Labels on users outside our domains participating in our communities Google+ Translate Chrome Extension stopped working (multi-region communities need it) hangouts on air restricted to our domain
- 16. Come and see 5 tips on how to best leverage Google+ communities CI&T+: Google+ as a collaboration platform ciandt.com/google