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Reaching investors through social media Presentation to Social Media Breakfast Club, Abilene, Texas Dec. 2, 2010 By Dave Hogan, APR
My background in investor relations Serve as director of investor relations and corporate communications for First Financial Bankshares on part-time basis while teaching full time at ACU. Worked as full-time IR officer for two companies in Southeast U.S. prior to moving to Abilene in late 2001. Served as investor relations and corporate communications consultant for various public companies  through PR agencies in Nashville and Charlotte. Previously worked as business-news journalist and as a stockbroker for A.G. Edwards.
Target audiences for investor relations (IR) Institutional investors Analysts Retail shareholders Financial and business media
Traditional investor relationscommunication channels News releases Quarterly and annual reports Fact sheets Investor kits SEC documents (10-K, 10-Q, proxies)
IR communication used to be a closed club Prior to the SEC’s new disclosure policies (“Reg FD” launched in 2000), retail investors and the general public were largely shut out of the conversation between corporations and Wall Street. Presentations to investor groups – by invitation only Quarterly investor conference calls – by invitation only Field trips and home-office visits Private phone conversations  with corporate executives
IR now more democratic, open Regulatory change from the SEC has forced companies to create a more equal playing field where “the little guy” can gain better access to information about the companies in which they own stocks. Technology has hastened the democratization of investor communications.
Web 1.0 IR tools Financial news websites and corporate IR websites put information within reach of the everyday small investor in a timely manner. IR websites have expanded from first-generation bulletin boards to dynamic information hubs that are the leading source of investor information at many companies. E-mail made it easier for investors to communicate directly with corporate investor relations officers.
Web 2.0 for investor relations Corporations are late to the party when it comes to integrating social media tools  into their investor communication programs. IR lags behind marketing, PR departments in using social media Companies’ fear of SEC andshareholder lawsuits hinders innovation Many CEOs, CFOs and other corporate executives still living in pre-social media world
Social media tools for IR Twitter is most popular social media tool for IR purposes. Facebook has not emerged as a mainstream IR communication channel. YouTube, Flickr popular for sharing multi-media content.
Twitter is leading IR social media tool More than a third of U.S. public companies use Twitter for IR. Most use it to announce previously disclosed news, such as earnings announcements and other corporate news. Twitter used to drive traffic back to corporate IR website Fewer use Twitter for value-added discussion or to engage audience in two-way conversation
 Reminder: Cisco Conference Call for Q3 Fiscal Year 2010 Financial Results | Weds, May 12, 1:30PM PT | http://bit.ly/aXAkhE     5:53 PM May 7th  via TweetDeck   Cisco's Q3'10 global highlights in French (http://bit.ly/dpzkZ4) & German (http://bit.ly/aX2aj9). Spanish coming soon! (RT @MarcMuz)     4:22 PM May 11th  via TweetDeck   Cisco CEO John Chambers in Q3 FY10 #earnings  release: "probably the strongest quarter in our history." | http://bit.ly/cxqXlU     3:51 PM May 12th  via TweetDeck   #CFO Video: Cisco reports Q3 FY2010 financial results | http://bit.ly/cPopZQ #earnings     3:29 PM May 12th  via TweetDeck
You Tube for IR Tellinvestorstory verbally with video Good for earnings announcements, major news Answer expected questions Cost effective
Company channel on You Tube
Blogs Blogs provide maximum flexibility for tellingthe investorstory in words, photos, video and podcasts. Blogs can add value, depth to conversation Blogs are the most time-consuming social media tool for IR staff One blog often covers IR and corporate communications
Dell’s blog dedicated to IR
“If you have questions or suggested discussion points for next week’s call, please post them here or email them to me at IR@microvision.com.  We will use your feedback to address the most popular topics on the conference call.”
More social media tools Slideshare StockTwits Linkedin Seeking Alpha
[object Object]
Slideshare allowscompaniesto greatly expand the number of views oftheir existingIR PowerPoint presentations.
Slideshare makes it easy for bloggers to embedIRslides into their sites.  ,[object Object]
[object Object]
  Monitor Twitter discussion about peer group
  Set up StockTwits Desktop for continuous monitoring of multiple stocks or subscribe to StockTwits TV.,[object Object]
[object Object]
  Research institutional investors
  Search by company or city
  Engage in group discussions,[object Object]

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Reaching Investors Through Social Media

  • 1. Reaching investors through social media Presentation to Social Media Breakfast Club, Abilene, Texas Dec. 2, 2010 By Dave Hogan, APR
  • 2. My background in investor relations Serve as director of investor relations and corporate communications for First Financial Bankshares on part-time basis while teaching full time at ACU. Worked as full-time IR officer for two companies in Southeast U.S. prior to moving to Abilene in late 2001. Served as investor relations and corporate communications consultant for various public companies through PR agencies in Nashville and Charlotte. Previously worked as business-news journalist and as a stockbroker for A.G. Edwards.
  • 3. Target audiences for investor relations (IR) Institutional investors Analysts Retail shareholders Financial and business media
  • 4. Traditional investor relationscommunication channels News releases Quarterly and annual reports Fact sheets Investor kits SEC documents (10-K, 10-Q, proxies)
  • 5. IR communication used to be a closed club Prior to the SEC’s new disclosure policies (“Reg FD” launched in 2000), retail investors and the general public were largely shut out of the conversation between corporations and Wall Street. Presentations to investor groups – by invitation only Quarterly investor conference calls – by invitation only Field trips and home-office visits Private phone conversations with corporate executives
  • 6. IR now more democratic, open Regulatory change from the SEC has forced companies to create a more equal playing field where “the little guy” can gain better access to information about the companies in which they own stocks. Technology has hastened the democratization of investor communications.
  • 7. Web 1.0 IR tools Financial news websites and corporate IR websites put information within reach of the everyday small investor in a timely manner. IR websites have expanded from first-generation bulletin boards to dynamic information hubs that are the leading source of investor information at many companies. E-mail made it easier for investors to communicate directly with corporate investor relations officers.
  • 8. Web 2.0 for investor relations Corporations are late to the party when it comes to integrating social media tools into their investor communication programs. IR lags behind marketing, PR departments in using social media Companies’ fear of SEC andshareholder lawsuits hinders innovation Many CEOs, CFOs and other corporate executives still living in pre-social media world
  • 9. Social media tools for IR Twitter is most popular social media tool for IR purposes. Facebook has not emerged as a mainstream IR communication channel. YouTube, Flickr popular for sharing multi-media content.
  • 10. Twitter is leading IR social media tool More than a third of U.S. public companies use Twitter for IR. Most use it to announce previously disclosed news, such as earnings announcements and other corporate news. Twitter used to drive traffic back to corporate IR website Fewer use Twitter for value-added discussion or to engage audience in two-way conversation
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  • 13. Reminder: Cisco Conference Call for Q3 Fiscal Year 2010 Financial Results | Weds, May 12, 1:30PM PT | http://bit.ly/aXAkhE 5:53 PM May 7th via TweetDeck Cisco's Q3'10 global highlights in French (http://bit.ly/dpzkZ4) & German (http://bit.ly/aX2aj9). Spanish coming soon! (RT @MarcMuz) 4:22 PM May 11th via TweetDeck Cisco CEO John Chambers in Q3 FY10 #earnings release: "probably the strongest quarter in our history." | http://bit.ly/cxqXlU 3:51 PM May 12th via TweetDeck #CFO Video: Cisco reports Q3 FY2010 financial results | http://bit.ly/cPopZQ #earnings 3:29 PM May 12th via TweetDeck
  • 14. You Tube for IR Tellinvestorstory verbally with video Good for earnings announcements, major news Answer expected questions Cost effective
  • 15. Company channel on You Tube
  • 16. Blogs Blogs provide maximum flexibility for tellingthe investorstory in words, photos, video and podcasts. Blogs can add value, depth to conversation Blogs are the most time-consuming social media tool for IR staff One blog often covers IR and corporate communications
  • 18. “If you have questions or suggested discussion points for next week’s call, please post them here or email them to me at IR@microvision.com. We will use your feedback to address the most popular topics on the conference call.”
  • 19. More social media tools Slideshare StockTwits Linkedin Seeking Alpha
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  • 21. Slideshare allowscompaniesto greatly expand the number of views oftheir existingIR PowerPoint presentations.
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  • 25. Monitor Twitter discussion about peer group
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  • 28. Research institutional investors
  • 29. Search by company or city
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  • 33. Seekingalpha.com collects best research articles from investment newsletters, blogs and other sources; widely read by analysts, institutional investors, retail investors Seeking Alpha is searchable by stock ticker symbol, allowing IR officers to monitor commentary on their company and peer group Seeking Alpha provides conference call transcripts from 1,500 U.S. companies
  • 35. What’s next? IR websites now being updated for mobile viewers. What is the future of the traditional news release? Annual reports are morphing into multimedia, digital communication tools Will Facebook finally be accepted as an investor communication tool?