How process models give you insight in problems.

1. Product Creation Process - NEWHVACManufacturer
InternalSales
Department
Internal Sales Department
Release Product
Characteristics
in Portal ETIM
Start Accepting
Orders
END
Research&DevelopmentDepartment
Research & Development Department
Design Product
Develop
Prototype
Test and
Validate
Performance
Tests
Evaluate Test
Results
Test OK
BOM
[created]
Routing
[created]
Drawings
[created]
Packaging
Instructions
[created]
Finalize Product
Design &
Production
Process
Product
Characteristics
[created]
Test Results
[updated]
Product
Characteristics
[updated]
Test Results
[new]
Drawings
[updated]
MarketingDepartment
Marketing Department
Generate,
screen and
evaluate ideas
Market Needs
[new]
Product
Concept
[new]
Business Value?
END
Launch Product
Product
Classification
File
[exported]
PLMSystem
PLM System
Product
Information System
Transmit
Product Data to
ETIM Data Pool
ERP
Information System
CRM - Marketing
System
ETIM Product Classification Database Portal
Beta Customers
Wholesalers
Installation Companies
Order
external
internal
NO
YES
NO
Orders
Product Flyer
Product Data / Prices
Product Data / Prices
Product Data / Prices

2. Product Creation Process - OLDHVACManufacturer
InternalSales
Department
Internal Sales Department
Retrieve Product
Characteristics
Enter Product
Characteristics
into Portal ETIM
Start Accepting
Orders
END
Research&DevelopmentDepartment
Research & Development Department
Design Product
Develop
Prototype
Test and
Validate
Performance
Tests
Evaluate Test
Results
Test OK
BOM
Routing
Drawings
Packaging
Finalize Product
Design &
Production
Process
Test Results
MarketingDepartment
Marketing Department
Generate,
screen and
evaluate ideas
Market Needs
Product
Concept
Business Value?
END
Launch Product
ETIM Product Classification Database Portal
Beta Customers
Wholesalers
Installation Companies
Order
Product Flyer
external
internal
NO
YES
NO
Product Data / Prices
OrdersProduct Data / Prices
Product Data / Prices