Microsoft Teams - Introductie door Wortell
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Microsoft Teams presentatie gebruikt door Remy Bosman en Danny Burlage van Wortell bij de introductie van Microsogt Teams.
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Microsoft Teams - Introductie door Wortell
- 1. Microsoft Teams Chat-based workspace in Office 365 • Remy Bosman (remy.bosman@wortell.nl) • Danny Burlage (danny@wortell.nl / @DannyBurlage) • Wortell 20 December 2016
- 2. Collaboration is how work gets done Geographically Distributed Need varied ways to connect across locations and time-zones Internal & External Team Members Team members outside the firewall need unfettered access Multi-Generation Workforce Different expectations and preferences for tools Employees work on nearly 2xthe number of teams, compared to 5 years ago Geographically Distributed Need varied ways to connect across locations and time-zones Internal & External Team Members Team members outside the firewall need unfettered access Multi-Generation Workforce Different expectations and preferences for tools
- 3. Different groups have different needs Co-Authoring Content Chat-based Workspace Sites & Content Management Enterprise Social Mail & Calendar Voice, Video & Meetings Wasted Time Context switching between different apps drains attention and time Shadow IT Incomplete toolset can lead to inconsistent security, compliance and risk Siloed Apps Friction across applications – multiple logins, difficulty sharing and discovering information
- 4. Office 365 Designed for the unique workstyle of every group SharePoint Teams Office 365 ProPlus Yammer Outlook Skype Sites & Content Management Chat-based Workspace Co-Authoring Content Enterprise Social Mail & Calendar Voice, Video & Meetings Office 365 Groups Complete Collaboration Solution Office 365 addresses the breadth of collaboration needs across your company Integrated Experiences Office 365 Groups and Graph enable integrated experiences that facilitate effective collaboration Security and Compliance Office 365 delivers the security, compliance and manageability required in today’s workplace
- 5. Category Leader Co-Creating Content Office 365 ProPlus Co-authoring across desktop, mobile, web Mail & Calendar Outlook 84% share of cloud email for Fortune 1000 Voice, Video & Meetings Skype 100M meetings each month Introducing Microsoft Teams Chat-based Workspace Teams Sites & Content Management SharePoint 190M end users Enterprise Social Yammer 85% of Fortune 500
- 6. Chat for today’s teams Communicate in the moment and keep everyone in the know Customizable for each team Tailor your workspace to include content and capabilities your team needs every day. A hub for teamwork Give your team quick access to information they need right in Office 365 Chat-based workspace in Office 365 Security teams trust Get the enterprise-level security and compliance features you expect from Office 365.
- 7. Chat for today’s teams People can see content and chat history anytime. Team chats and activities are visible to the entire team. Use private chats for small group conversations. Join a Skype video call to meet in real time. Connect across multiple devices.
- 8. A hub for teamwork Chat, content, people, and tools live in a team workspace. Teams have quick access to information they need. Integrated with SharePoint, OneNote, Skype for Business. Work with Office and other documents right in the app.
- 9. Customizable for each team Add tabs to provide quick access to frequently used documents and cloud services. Explore data and take quick actions with bots. Pull in Office 365 Connectors for updates from 3rd party tools and services. Access developer preview APIs to build integrations.
- 10. Security teams trust Broad compliance standards support: ISO27018/01, SOC 1 and 2, HIPPA, EU Model Clauses & more Data encryption at all times, at-rest and in-transit. Multi-factor authentication for enhanced identity protection. Strong customer privacy safeguards.
- 12. 12 Microsoft Confidential Information – Under NDA Only
- 13. 13 Microsoft Confidential Information – Under NDA Only
- 14. 14 Microsoft Confidential Information – Under NDA Only
- 15. 15 Microsoft Confidential Information – Under NDA Only
- 16. 16 Microsoft Confidential Information – Under NDA Only
- 17. Suited for many different team roles
- 18. Product roadmap Additional features and languages Preview in 181 markets and 18 languages General Availability
- 19. Beheer Power to the People! Architectuur Bot-Framework 1 2 3 Connectoren4
- 20. Adoptie Power to the People!! Training? Begeleiding? Communicatie? Wildgroei 1 2 3
- 21. Vervolgstappen Zet Microsoft Teams aan voor je organisatie Identificeer een pilot team om te starten Plan de bedrijfsbreede uitrol 1 2 3
- 22. Meer info https://teams.microsoft.com Office 365 Roadmap Update December 2016 Microsoft Teams? En Office Groups en Yammer dan? 1 2 3 Office 365 Groups, updates en een stap dichterbij de vervanging van de teamsite 4
- 23. eBook: Een reis naar digitale transformatie Proeflezen? Stuur me een e-mail: danny@wortell.nl
Editor's Notes
- Objective: Introduce Microsoft Teams as a new chat-based workspace in Office 365 Goal is to present Microsoft Teams as a chat-based solution in our Office 365 collaboration portfolio <introduce yourself>
- Objective: Show how the increase in volume of collaboration has led to an increase in specialized tools to address new scenarios Over the past few years, there’s been a dramatic increase in the amount of collaboration. Employees are on 2x as many teams as 5 years ago As business becomes increasingly global and cross-functional, silos are breaking down, connectivity is increasing, and teamwork is seen as a key to organizational success. The amount of time employees spend engaged in “collaborative” work – in meetings, on phone calls or answering emails – has increased by about 50%. Perhaps even more significantly, this kind of work now takes up 80% or more of employees’ time. In addition to an increase in the amount of collaboration, there are other characteristics that are different about how we’re working together today. People on teams are a mix of employees and outside vendors. For example, already in the US, 40% of the workforce is contingent worker. Teams have remote members, either remote from home, or because on the road or because located in different geography. For the first time, 4 generations are working alongside each other and have different expectations about the tools they use to communicate and collaborate. Main point to land: This increase in the volume of collaboration and the diversity in scenarios has driven an appetite for specialized tools to address new scenarios.
- Objective: Show that companies are already using a diverse toolset, whether approved or shadow IT When we peel back the covers and look at how companies are working today, we see a myriad of tools in use. Some are familiar – email, content sites and video conference. But others are newer like chat and enterprise social. The reason multiple collaboration tools are in use is because every group is unique and has their own functional needs and workstyle. Some will use only email while others will live primarily in chat. And if end users don’t find the IT approved option for their preferred tool, they’ll simply download the consumer grade version and that leads to a terrible user experience with multiple logins, difficulty sharing and no single view of content. This poses a significant risk for organizations as shadow IT develops and there’s no way to uniformly manage a user’s access, ensure security or service compliance needs.
- Objective: Show that Office 365 meets the diverse needs of teams with an integrated solution that is secure We’ve designed Office 365 to meet the unique needs of every group. For each of those categories of collaboration, Office 365 includes a purpose-built application. Skype for video/voice online meetings, SharePoint for content management, [list others on slide]. Together, these create a holistic collaboration solution. What’s unique about Office 365 is that all of these applications are built on a shared foundation of intelligent services. Office 365 Groups is the secret sauce for collaboration in Office 365. Groups is a service that provides a single identity for teams across the different applications in Office 365 so it’s easy to collaborate in whichever app you want to or need to. The Microsoft Graph uses machine learning to map the connections between people and content in O365 and infuse this intelligence into all of your application experiences, helping you discover relevant content and save time through more efficient connections. All of this is built on the secure, compliant infrastructure of Office 365 backed by Microsoft’s commitment to security, privacy and compliance.
- Objective: Introduce collaboration in Office 365 Office 365 is the culmination of everything we have learned in more than 40 years of pushing the boundaries of what’s possible in business productivity. Each application has been road-tested and validated by our customers and the industry. With Office 365, you can equip your whole organization with a robust collaboration solution that meets the needs of diverse groups. Whether that’s generational, geographical, functional or simply workstyle diversity. Let’s take a closer look at specific applications in Office 365.
- Slide Objective: Introduce Microsoft Teams as part of the Office 365 collaboration portfolio Talking points: Microsoft Teams fits in the Office 365 collaboration portfolio by giving teams easy access to the information they need in a dedicated hub for teamwork. Here, people find their team chat, content, people and tools living together in Office 365. There are four key attributes of Microsoft Teams that help close-knit teams to perform at their best: First, it’s modern day chat that keeps everyone in the know with chat history, whether across the team or in a private chat. It is a dedicated hub for teamwork where people have easy access to the everyday apps such as Word, Excel, PowerPoint, websites, and OneNote, which teams rely on daily for getting work done. Microsoft Teams is customizable for the way different teams work, including publicly available APIs and bot frameworks Lastly, Microsoft Teams is designed to provide a great collaboration experience while upholding our commitments to safeguard customer and user data, to protect their right to make decisions about that data, and to be transparent about what happens to that data.
- Objective: Land first what Microsoft Teams is: chat based collaboration for teams Talking points: Microsoft Teams allows team to communicate in real time and keep everyone in the know at the same time. All team members can see and contribute to the team chat, seeing chat history at any time to recall past discussions and decisions. You have the flexibility to create private chats for small group conversations with one or many people for when a conversation needs to be taken offline. You stay on top of all of the activity with notifications which alert you to when you’ve been @mentioned or when someone’s replied to a conversation you’re a part of. You can also receive Skype for Business chat messages on Microsoft Teams so that you have one place for your team communications. For when you need to talk face to face, you can start a video call from any Microsoft Teams chat, whether a team chat or private chat. Turn off video if you just want an audio call. You can also join scheduled Skype for Business meetings from Microsoft Teams as your one place for team communications. And of course, you can use Microsoft Teams across all your devices as we support Microsoft Teams on Windows, Mac, iOS, Android, Windows Phone and on web
- Objective: Expand Microsoft Teams value: differentiated with power of Office 365 integration Talking points: Not long only is Microsoft Teams the place for your team chat communications, it’s also a hub for your team’s collaboration. You find in a single place the chat conversations with your team, files, team members, and everyday tools. We’ll talk about everyday tools later in this presentation. Because Microsoft Teams is integrated with Office 365, teams have quick access to the information they need whether they are files shared through SharePoint or notes in OneNote. Excel, PowerPoint, Word, PDFs and other documents can be shared and opened right in the app. If you can’t immediately find what you need you can search in Microsoft Teams for people, files, chats and links. You can move easily between multiple Microsoft Teams so it’s easy to see what’s going on across teams, across channels, across chats. It’s also easy to set up and manage, whether you’re IT or an end user. Because it’s part of Office 365, all of your team members are instantly there
- Objective: Show Microsoft Teams is also flexible to meet the individual needs of different organizations Talking points: Microsoft Teams gives you the flexibility to create a workspace that fits your teams’ needs. Add new tabs to a channel for quick access to frequently used documents and cloud services like PowerPoint and Planner. We are also working with partners like Zendesk, Asana, and Intercom who are developing 3rd party integrations coming soon. Tabs are used to surface content in its native format, allowing for rich collaboration in the right context. Explore data and take quick actions with bots like Tbot. Additional 3rd party bots are coming soon for Polly, Meekan, Workato and many others. With more than 70 Office 365 Connectors from services like Twitter, Dynamics CRM Online, VSTS or GitHub, available now, you can send rich notifications right into a channel. These are great for notifying a team about required actions, completed transactions, breaking news, and other real-time updates. [For developers, the Microsoft Teams Developer Platform is now in preview and allows you to integrate your offering on our rich collaboration canvas, whether it’s a custom app for your enterprise or a cloud-based service.]
- Objective: Differentiate Microsoft Teams through Office 365 platform of security, privacy, transparency and global reach Talking points: Office 365 has strong commitments around security, compliance, privacy and transparency. Microsoft Teams was built using these same principles to deliver an enterprise grade platform. From the start, Microsoft Teams was architected with compliance, authentication and privacy in mind. Microsoft Teams will have compliance built-in, with support for industry standards including ISO 27001 and 27018, SOC 1 and SOC 2, HIPPA, EU Model Clauses and more. Microsoft Teams protects team data securely using strong security measures including two factor authentication, hard passwords and access policies. Your data is always encrypted, whether it is chat, notes or files. It’s your data, you own it, you control it. Microsoft does not mine customer data for advertising purposes and we safeguard customer data with strong contractual commitments. In keeping with our commitment to provide customers the utmost transparency, customers can see uptime, the location of their data, and detailed reports of how Office 365 controls map to the security, privacy, compliance and risk management controls defined in the Cloud Security Alliance Cloud Control Matrix (CSA CCM). Microsoft Teams is enterprise grade, with support in 18 languages across 181 markets and 6 data centers worldwide, a 99.9% financially backed SLA and 24/7 support.
- Objective: Accounts can first target specific roles in their company for roll out Talking points: Microsoft Teams is particularly well suited for teams where team members are highly engaged, iterating on shared deliverables. There are such scenarios across Sales, Marketing, Project Management, Engineering and Customer Service. Some examples: Sales Close deals faster: get answers to customer questions, advice on objections and approvals Spend more time selling: digitize status meetings, sales training and expert Q&A sessions Stay ahead of customers: know the latest company, product and competitor news Build a winning culture: share customer feedback and wins with valuable context Update the account team with customer feedback and implications for account management Marketing Execute marketing campaigns and events flawlessly: coordinate tasks and deliverables, share updates across multiple stakeholders Manage the creative process from concept to launch: share designs, gather feedback and approvals Work closer with field marketers: keep the field in the loop, get their input and feedback Build a creative team culture: share ideas, inspiration and best practices Project Management Collaborate engineering and development across a distributed team Streamline product launches and releases: coordinate tasks and deliverables, share status and updates Speed up issue resolution: spin up digital war rooms for escalations and track progress Engineering Develop faster across distributed teams: enable continuous communication and smooth handoffs between teams Build a collaborative culture: discuss ideas and requirements, gather inputs and feedback in the open Customer Support Enable continuous knowledge-sharing: share known issues and fixes between shifts Build a collective knowledge base: document customer FAQs and subject matter Q&A Speed up issue resolution: troubleshoot critical issues together in various subject matter experts Stay ahead of customers: know the latest product updates and customer offers
- Objective: prepare accounts for Microsoft Teams updates in the next few months with Preview and GA Talking points: Microsoft Teams is targeted for Preview in Q4 2016 for IT Admins to evaluate and make available to their employees. It will be supported in 18 languages, available in 181 markets. Microsoft Teams becomes Generally Available to end users in early 2017 and will be regularly updated with additional capabilities
- Note that FastTrack support for Microsoft Teams begins in mid- January with FastTrack online resources available in mid-December. Objective: Wrap up presentation and deliver call to action I hope this presentation has given you a good understanding of how Microsoft Teams will help your team achieve more through chat-based collaboration in Office 365. Microsoft Teams joins the Office 365 suite in making it the only group collaboration solution on the market that delivers the individual application experiences fueled by a rich set of shared services across Office 365. As a next step, let’s set up your organization on Microsoft Teams. First, you need to turn on the Microsoft tenant through the IT Admin Center. Next, identify a team or two to begin piloting Microsoft Teams so that you can see the value of Microsoft Teams in your organization. Finally, begin plans to roll out Microsoft Teams to the rest of your organization, using learnings from the pilots. Let us know how we can help. Thank you for your time today.
- Note that FastTrack support for Microsoft Teams begins in mid- January with FastTrack online resources available in mid-December. Objective: Wrap up presentation and deliver call to action I hope this presentation has given you a good understanding of how Microsoft Teams will help your team achieve more through chat-based collaboration in Office 365. Microsoft Teams joins the Office 365 suite in making it the only group collaboration solution on the market that delivers the individual application experiences fueled by a rich set of shared services across Office 365. As a next step, let’s set up your organization on Microsoft Teams. First, you need to turn on the Microsoft tenant through the IT Admin Center. Next, identify a team or two to begin piloting Microsoft Teams so that you can see the value of Microsoft Teams in your organization. Finally, begin plans to roll out Microsoft Teams to the rest of your organization, using learnings from the pilots. Let us know how we can help. Thank you for your time today.
- Note that FastTrack support for Microsoft Teams begins in mid- January with FastTrack online resources available in mid-December. Objective: Wrap up presentation and deliver call to action I hope this presentation has given you a good understanding of how Microsoft Teams will help your team achieve more through chat-based collaboration in Office 365. Microsoft Teams joins the Office 365 suite in making it the only group collaboration solution on the market that delivers the individual application experiences fueled by a rich set of shared services across Office 365. As a next step, let’s set up your organization on Microsoft Teams. First, you need to turn on the Microsoft tenant through the IT Admin Center. Next, identify a team or two to begin piloting Microsoft Teams so that you can see the value of Microsoft Teams in your organization. Finally, begin plans to roll out Microsoft Teams to the rest of your organization, using learnings from the pilots. Let us know how we can help. Thank you for your time today.
- Note that FastTrack support for Microsoft Teams begins in mid- January with FastTrack online resources available in mid-December. Objective: Wrap up presentation and deliver call to action I hope this presentation has given you a good understanding of how Microsoft Teams will help your team achieve more through chat-based collaboration in Office 365. Microsoft Teams joins the Office 365 suite in making it the only group collaboration solution on the market that delivers the individual application experiences fueled by a rich set of shared services across Office 365. As a next step, let’s set up your organization on Microsoft Teams. First, you need to turn on the Microsoft tenant through the IT Admin Center. Next, identify a team or two to begin piloting Microsoft Teams so that you can see the value of Microsoft Teams in your organization. Finally, begin plans to roll out Microsoft Teams to the rest of your organization, using learnings from the pilots. Let us know how we can help. Thank you for your time today.