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Evalu8ing is an on-line survey system that allows you to measure, manage and maximise the performance, relationship, alignment and collaboration between multiple stakeholder groups. The system provides three levels of results: A chart / graphic of the current relationships and results, Numeric scores to quantify that performance and Participant commentary to provide insights into the results.
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Interpreting Evalu8ing Results To Improve Client / Agency Relationships
1. Evalu8ing
Getting the most information
from your Evalu8ing results
Evalu8ing
October 2010
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Evalu8ing. Collaboration. Relationships. Performance.
2. Analysing your Evalu8ing results
When you have completed your
Evalu8ing survey there are three types
of metrics / results that the system
produces:
1. Evalu8ing Relationship Maps
2. Relationship Metrics
3. Participant Commentary
Together the three provide valuable
direction and invaluable stimulus
materials for discussions between the
groups participating in the relationship.
Here we have a report that brings
these three outputs together.
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Evalu8ing. Collaboration. Relationships. Performance.
3. Reading the Evalu8ing relationship maps
The relationships being evaluated are
visually mapped and represented by
these graphics
The scores given in each relationship
(both overall and by question) are
colour coded.
In this case the “traffic lights” provide
red for below average and yellow and
green for above average.
The colour closest to the
target group represents the score
given by the assessing group.
Simply look for where red
is over-represented to identify
opportunities for improvement
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Evalu8ing. Collaboration. Relationships. Performance.
4. The meaning behind the relationship metrics
The Evalu8ing system generates a
comprehensive range of metrics for
each relationship including:
1. Average overall score given to the
target group by each of the
assessing groups.
2. Average score per question given
by the target group by each of the
assessing groups.
3. Number of participants who
provided a response overall and by
question.
4. Overall, and by question, average
score from all assessing groups of
the target group.
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Evalu8ing. Collaboration. Relationships. Performance.
5. Insights from the participant commentary
The relationship map and scores lets you identify where the issues are, and
provide an indication of the magnitude of the issue.
The participant commentary provides insights into the underlying cause or details
of the specific issues, behaviours or circumstances. It is for this reason that
participant commentary is actively encouraged.
The commentary is always individually anonymous and attributed to the group.
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Evalu8ing. Collaboration. Relationships. Performance.
6. Putting the Evalu8ing results together
The steps for interpreting the results
and metrics produced by the Evalu8ing
system are:
1. Use the Evalu8ing relationship
maps, overall and by question, to
identify which relationships are below
the average.
2. Use the Evalu8ing relationship
metric to then identify trends in
subsequent surveys and differentiate
the magnitude of the issue.
3. Read the Evalu8ing participant
commentary to look for understanding
and insight into the scores and results.
Use all three to stimulate discussion
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between all groups.
Evalu8ing. Collaboration. Relationships. Performance.
7. For more information…
Evalu8ing Pty Ltd
Sydney
+612 8399 0922
Melbourne
+613 9682 6800
London
+44 7880 910 064
Wellington
+64 21 515 650
Hong Kong
+852 3589 3095
Singapore
+65 6884 9149
people@evalu8ing.com
www.evalu8ing.com 7
Evalu8ing. Collaboration. Relationships. Performance.