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1
TrinityP3:
Adding Value to
an Agency Pitch
Process
TrinityP3
COMMERCIAL IN CONFIDENCE
© October 2016
marketing management consultants
2
TrinityP3: An Introduction
•  In 2000, Darren Woolley, a scientist and
advertising creative director, founded
TrinityP3 in Australia. His purpose was to
help people to achieve commercial purpose
through creative process. People, Purpose,
Process – the ‘3P’s’ of TrinityP3.
•  Sixteen years on, we’ve grown significantly,
in size and in scope. We are Asia Pacific’s
leading strategic marketing management
consultancy with an international network
of industry professionals, consulting at the
leading edge of decision making in the
marketing and advertising industry.
•  Our aim is simple. We want to improve the
marketing output of every single
organisation that engages us.
•  Generating improvement can mean
challenging the norm and changing values
within a marketing team or broader
organisation. We guide our clients on this
journey, emerging in a better place for the
marketing team and its attributable effect
on the organisation.
marketing management consultants
3
TrinityP3: An Introduction
•  We have built significant proprietary IP over
the last sixteen years, including
sophisticated agency search functionality,
detailed financial benchmarking capability,
extensive contractual experience and app
or web-based evaluation tools.
•  Our client base includes more than 50 of
the world’s top 100 advertisers. We
continue to grow in experience,
geographical footprint and expertise. We
continue to challenge thinking – our own,
and that of our clients.
•  Our consultants all possess at least ten
years of experience in a specialised field
within marketing and procurement.
•  We enjoy a high profile in the Australian
market and have produced extensive
industry material in the form of articles,
blog posts, webinars, speaking
engagements and opinion pieces. To see
the extent of our work in this area, please
visit http://www.trinityp3.com/blog/.
marketing management consultants
4
Overview: ROI Definitions
Typically, TrinityP3 adds value in a pitch process
by ensuring the following:
1.  That the needs of marketing and advertising
are clearly articulated and fulfilled by the
process.
2.  That the process meets the highest
standards of due diligence and corporate
governance.
3.  That the principles of procurement and
marketing are accommodated in the process
to achieve the best outcome for both the
client and the suppliers.
We flex within the requirements of specific clients
as much as possible, within scope; no two
processes are exactly alike.
marketing management consultants
5
Overview: ROI Definitions
The resultant Return on Investment generated by
this delivery can therefore take many forms.
For clarity, we have split the definition of ROI into
three components.
1.  Financial ROI: Optimal Efficiency, Optimal
Effectiveness.
2.  Operational ROI: Refined Process,
Refined Delivery.
3.  Post-Project ROI: The Benefits of a
Productive Agency Relationship.
marketing management consultants
6
Financial ROI
•  TrinityP3 has been in operation for 16 years,
and during most of that time, we have been
conducting agency pitch processes on behalf
of our clients.
•  During this period, we have built and evolved
considerable data-driven IP that we apply as
industry benchmarks when assessing
financial proposals.
•  Our aim is not to deliver ‘the cheapest’ or
‘cheaper than last time’. Our aim is to deliver
best possible value, sustainable to both
parties and commensurate with the market.
•  As agency service models and methods of
delivery become more complex, and the
agency marketplace becomes more
cluttered, it becomes harder for advertisers to
truly understand the relative level of
competitiveness of any given proposal.
•  Agencies are often able to significantly mark
up many elements contained within overall
scope, beyond reasonable market levels. Our
assessment negates any gain of unfair
advantages through excessive mark-up.
marketing management consultants
7
Financial ROI
•  Our financial assessment is comprehensive. Based on a specific scope of work and
remuneration structure that we can help you to build, we assess and benchmark agencies
not just against each other, but critically against our extensive market data across many
criteria, including but not limited to:
•  Retainer value
•  Overhead recovery
•  Profit mark up
•  Non-retained head hour fees by position
•  Cost breakdown by campaign type/area of scope
•  Various production incidentals
•  FTE level, skillset composition and seniority composition
•  Performance Incentive Payment mechanisms
•  Our ability to demonstrate to Subway Australia exactly where cost savings or other
improvements could be made across all of these disparate elements, what levers to pull in
negotiation is at the heart of the Financial ROI proposition. Subway Australia will emerge
with confidence that the agreement it reaches with a chosen agency represents
strongest possible financial value across the board.
marketing management consultants
8
Operational ROI
•  TrinityP3 is highly experienced in conducting agency reviews and pitches. Prior to joining
TrinityP3, our consultants all have at least 10-15 years of specific experience in field, on
agency and client side.
•  Pitches can be extremely costly to advertisers. There is a significant amount of management,
organisation and structuring required to achieve a successful pitch.
•  The process we undertake with you is designed to remove much of this internal cost, thereby
offering significant operational ROI benefits to Subway Australia.
•  Our process encompasses the following key elements:
•  Specific briefing base from Subway Australia, against which we commence our search.
•  Use of multiple data sources, overlaid with experience, to select the best agency
candidates. Data sources include our proprietary agency register, with access to
detailed information across more than 2,000 agencies from many disciplines.
•  Chemistry, strategic and creative assessment, with detailed scoring mechanics and
feedback forms at each stage.
•  Rigorous discussion and guidance with specialists.
•  Comprehensive project management and administration.
marketing management consultants
9
Operational ROI
•  From an operational perspective, Subway
Australia derives ROI from:
•  Smoother, faster process,
delivering internal cost savings.
•  Higher level of confidence in
decision making, resulting from
expert guidance at each stage –
consequently improving the likelihood
of a long and productive agency
relationship.
•  Less required internal resource –
we take the strain away from you,
handling all agency liaison and
project management as required.
•  A tailored outcome, taking
advantage of our rich mix of hard
data, specialist experience and
assessment tools.
marketing management consultants
10
Post-Project ROI
Throughout this document, TrinityP3 has stated
the importance of creating a sustainable and
productive agency relationship.
Working with us to optimise the outcome of
your agency pitch process carries a number of
related ROI benefits:
•  A tailored outcome increases the chance
of a longer relationship tenure, thus
reducing repeat pitch costs to the business
over time.
•  A mutually beneficial and productive
agency agreement based on rigorous
two-way assessment builds strong
foundations, and is more likely to yield
better outputs over time.
•  Better outputs have knock-on ROI effects
on your business outcomes, derived from
advertising/marketing activity.
marketing management consultants
11
Proof Points: Consultants
Minimum 10
years industry
experience
Subject Matter
Experts in
Marketing,
Media and
Advertising
Totally
independent
industry expert
advice
Access to more
than 3,000
agency and
supplier details
on the Agency
Register
Provide a
qualitative and
quantitative
approach
marketing management consultants
12
Proof Points: Our Clients
Frucor
GSK
Goodman Fielder
Heinz
Honda
Ikea
IAG
ING Direct
Johnson & Johnson
Kraft/Cadbury
Lend Lease
Lexus
Lion Co
Marico Limited
Mazda
McDonalds
Our clients come from all categories, and many different markets across the APAC region and
beyond. We have conducted a diverse range of consultancy projects with the following
organizations (amongst others):
Medibank
Monash University
Movember
Mondelez
Mitsubishi
NAB
Nestle
News Limited
Nokia
Officeworks
Pacific Brands
Panasonic
Pernod Ricard
Porsche
Reckitt Benckiser
RMIT
API Priceline
AGL Energy
Audi
Australian Government
Australian Unity
Bank of NZ
Bluescope Steel
Campbell Arnotts
Cancer Council Australia
Canon
Carnival Cruise Lines
CommBank / BankWest
CSL Hong Kong
Diageo/GAB
Eli Lilly
Fonterra Brands
SAP
SCA Hygiene
Simplot
Singtel Optus
Suncorp
Tabcorp
Tourism Australia
Toyota
Treasury Wine Estates
Vicinity Group
Virgin Australia
Virgin Mobile
Vodafone
Walt Disney Studios
Westpac Group
Yum Restaurants
marketing management consultants
13
Proof Points: Testimonials
The listed testimonials are from clients who have worked with us, including members of your
nominated team, over the last 12-24 month period. For more testimonials from both clients and
agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/.
“Simplot Australia asked TrinityP3 to lead a creative agency review
process, with a view to establishing the best route forward for our brands in
this key area of marketing. Through various challenges along the way,
TrinityP3 has always been on hand with expert advice, opinion and data-
driven analysis. The thoroughness of their approach has enabled us to gain
confidence in our choice. The team have gone above and beyond in their
support of our marketers and procurement stakeholders, and in the
management of the project as a whole. Consequently, the value generated
for Simplot by having TrinityP3 involved has been significant. I wouldn’t
hesitate to recommend TrinityP3 as market leaders in the field.”
Suzanne Harman, GM Marketing & Frozen Foods at Simplot Australia
marketing management consultants
14
Proof Points: Testimonials
The listed testimonials are from clients who have worked with us, including members of your
nominated team, over the last 12-24 month period. For more testimonials from both clients and
agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/.
“Mitsubishi Motors Australia Limited was requested by the MMC global
office to enter a creative agency review process that was thorough and
objective in its approach.
Trinity P3’s professional and well managed step by step approach was
invaluable in achieving these key requirements.”
Darrell Jacobs, Head of Marketing at Mitsubishi
marketing management consultants
15
Proof Points: Testimonials
The listed testimonials are from clients who have worked with us, including members of your
nominated team, over the last 12-24 month period. For more testimonials from both clients and
agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/.
“With agency structures becoming ever more fragmented and complex,
Honda engaged TrinityP3 to undertake a review of our media partner;
which also included an assessment of the general health of our client/
media/creative relationship. Trinity P3 were able to deliver strong insights
into our current state, and importantly, solid recommendations targeting
improved efficiency and effectiveness. Given the analysis was based upon
functional experience and objectivity, we are confident our business will be
stronger as a result.”
Scott McGregor, GM of Customer & Communications at Honda
marketing management consultants
16
Proof Points: Testimonials
The listed testimonials are from clients who have worked with us, including members of your
nominated team, over the last 12-24 month period. For more testimonials from both clients and
agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/.
“I’ve been involved in selecting agency partners for over twenty years and I
have been extremely impressed with the knowledge, professionalism and
integrity demonstrated by TrinityP3 during our recent pitch. They guided us
through a rigorous, holistic process and proved to be an invaluable source
of advice to myself and my team. TrinityP3 has delivered a great return on
investment to Monash University.”
Margot Burke, CMO at Monash University
marketing management consultants
17
Proof Points: Testimonials
The listed testimonials are from clients who have worked with us, including members of your
nominated team, over the last 12-24 month period. For more testimonials from both clients and
agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/.
“Feedback from the business has been overwhelming positive, particularly
around the structure and professionalism provided us. Would love to work
with you again. As it has been the first time our business has embarked on
such a journey, it’s was reassuring that your team understood our
challenges upfront and have provided us with the assistance and
professionalism to ensure we were able to make informed decisions.”
James Reilly, Creative & Project Marketing Director, carsales.com.au
marketing management consultants
18
Proof Points: Testimonials
The listed testimonials are from clients who have worked with us, including members of your
nominated team, over the last 12-24 month period. For more testimonials from both clients and
agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/.
“Working with TrinityP3 on reviewing the design of our Group Marketing
structure and function provided a fresh viewpoint informed by their extensive
market experience both across the APAC region and the globe. They
provided a detailed framework for identifying the strategic drivers and then a
process to specifically allocate the resources needed to effectively deliver
both the immediate and longer term Group Marketing needs of the bank.”
Louise Eyres, Group GM Marketing, ANZ
marketing management consultants
19
Proof Points: Blog and Case Studies
•  TrinityP3 is a leading voice in the marketing
industry across the world. We publish
articles on all major social media platforms
and in the trade press.
•  Our commitment to the industry, and to our
clients, is reflected in our content.
•  We have an extremely active blog,
containing hundreds of articles, books,
webinars and trade press articles written by
our consultants and other guests.
•  In addition, the website contains numerous
case studies of the work we do.
•  All of our content is searchable by keyword
on our website.
•  To access this content, please visit
https://www.trinityp3.com/blog/
marketing management consultants
20
Thanks for considering us. For more
information please contact
TrinityP3 Pty Ltd
Sydney
+612 9964 9900
London
+44 203 790 9229
Hong Kong
+852 3478 3982
Singapore
+65 6631 2861
people@trinityp3.com
www.trinityp3.com
Trinityp3.com/blog/
@TrinityP3
TrinityP3
TrinityP3.StrategicMarketingConsultants

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The ROI of a TrinityP3 managed agency pitch

  • 1. marketing management consultants 1 TrinityP3: Adding Value to an Agency Pitch Process TrinityP3 COMMERCIAL IN CONFIDENCE © October 2016
  • 2. marketing management consultants 2 TrinityP3: An Introduction •  In 2000, Darren Woolley, a scientist and advertising creative director, founded TrinityP3 in Australia. His purpose was to help people to achieve commercial purpose through creative process. People, Purpose, Process – the ‘3P’s’ of TrinityP3. •  Sixteen years on, we’ve grown significantly, in size and in scope. We are Asia Pacific’s leading strategic marketing management consultancy with an international network of industry professionals, consulting at the leading edge of decision making in the marketing and advertising industry. •  Our aim is simple. We want to improve the marketing output of every single organisation that engages us. •  Generating improvement can mean challenging the norm and changing values within a marketing team or broader organisation. We guide our clients on this journey, emerging in a better place for the marketing team and its attributable effect on the organisation.
  • 3. marketing management consultants 3 TrinityP3: An Introduction •  We have built significant proprietary IP over the last sixteen years, including sophisticated agency search functionality, detailed financial benchmarking capability, extensive contractual experience and app or web-based evaluation tools. •  Our client base includes more than 50 of the world’s top 100 advertisers. We continue to grow in experience, geographical footprint and expertise. We continue to challenge thinking – our own, and that of our clients. •  Our consultants all possess at least ten years of experience in a specialised field within marketing and procurement. •  We enjoy a high profile in the Australian market and have produced extensive industry material in the form of articles, blog posts, webinars, speaking engagements and opinion pieces. To see the extent of our work in this area, please visit http://www.trinityp3.com/blog/.
  • 4. marketing management consultants 4 Overview: ROI Definitions Typically, TrinityP3 adds value in a pitch process by ensuring the following: 1.  That the needs of marketing and advertising are clearly articulated and fulfilled by the process. 2.  That the process meets the highest standards of due diligence and corporate governance. 3.  That the principles of procurement and marketing are accommodated in the process to achieve the best outcome for both the client and the suppliers. We flex within the requirements of specific clients as much as possible, within scope; no two processes are exactly alike.
  • 5. marketing management consultants 5 Overview: ROI Definitions The resultant Return on Investment generated by this delivery can therefore take many forms. For clarity, we have split the definition of ROI into three components. 1.  Financial ROI: Optimal Efficiency, Optimal Effectiveness. 2.  Operational ROI: Refined Process, Refined Delivery. 3.  Post-Project ROI: The Benefits of a Productive Agency Relationship.
  • 6. marketing management consultants 6 Financial ROI •  TrinityP3 has been in operation for 16 years, and during most of that time, we have been conducting agency pitch processes on behalf of our clients. •  During this period, we have built and evolved considerable data-driven IP that we apply as industry benchmarks when assessing financial proposals. •  Our aim is not to deliver ‘the cheapest’ or ‘cheaper than last time’. Our aim is to deliver best possible value, sustainable to both parties and commensurate with the market. •  As agency service models and methods of delivery become more complex, and the agency marketplace becomes more cluttered, it becomes harder for advertisers to truly understand the relative level of competitiveness of any given proposal. •  Agencies are often able to significantly mark up many elements contained within overall scope, beyond reasonable market levels. Our assessment negates any gain of unfair advantages through excessive mark-up.
  • 7. marketing management consultants 7 Financial ROI •  Our financial assessment is comprehensive. Based on a specific scope of work and remuneration structure that we can help you to build, we assess and benchmark agencies not just against each other, but critically against our extensive market data across many criteria, including but not limited to: •  Retainer value •  Overhead recovery •  Profit mark up •  Non-retained head hour fees by position •  Cost breakdown by campaign type/area of scope •  Various production incidentals •  FTE level, skillset composition and seniority composition •  Performance Incentive Payment mechanisms •  Our ability to demonstrate to Subway Australia exactly where cost savings or other improvements could be made across all of these disparate elements, what levers to pull in negotiation is at the heart of the Financial ROI proposition. Subway Australia will emerge with confidence that the agreement it reaches with a chosen agency represents strongest possible financial value across the board.
  • 8. marketing management consultants 8 Operational ROI •  TrinityP3 is highly experienced in conducting agency reviews and pitches. Prior to joining TrinityP3, our consultants all have at least 10-15 years of specific experience in field, on agency and client side. •  Pitches can be extremely costly to advertisers. There is a significant amount of management, organisation and structuring required to achieve a successful pitch. •  The process we undertake with you is designed to remove much of this internal cost, thereby offering significant operational ROI benefits to Subway Australia. •  Our process encompasses the following key elements: •  Specific briefing base from Subway Australia, against which we commence our search. •  Use of multiple data sources, overlaid with experience, to select the best agency candidates. Data sources include our proprietary agency register, with access to detailed information across more than 2,000 agencies from many disciplines. •  Chemistry, strategic and creative assessment, with detailed scoring mechanics and feedback forms at each stage. •  Rigorous discussion and guidance with specialists. •  Comprehensive project management and administration.
  • 9. marketing management consultants 9 Operational ROI •  From an operational perspective, Subway Australia derives ROI from: •  Smoother, faster process, delivering internal cost savings. •  Higher level of confidence in decision making, resulting from expert guidance at each stage – consequently improving the likelihood of a long and productive agency relationship. •  Less required internal resource – we take the strain away from you, handling all agency liaison and project management as required. •  A tailored outcome, taking advantage of our rich mix of hard data, specialist experience and assessment tools.
  • 10. marketing management consultants 10 Post-Project ROI Throughout this document, TrinityP3 has stated the importance of creating a sustainable and productive agency relationship. Working with us to optimise the outcome of your agency pitch process carries a number of related ROI benefits: •  A tailored outcome increases the chance of a longer relationship tenure, thus reducing repeat pitch costs to the business over time. •  A mutually beneficial and productive agency agreement based on rigorous two-way assessment builds strong foundations, and is more likely to yield better outputs over time. •  Better outputs have knock-on ROI effects on your business outcomes, derived from advertising/marketing activity.
  • 11. marketing management consultants 11 Proof Points: Consultants Minimum 10 years industry experience Subject Matter Experts in Marketing, Media and Advertising Totally independent industry expert advice Access to more than 3,000 agency and supplier details on the Agency Register Provide a qualitative and quantitative approach
  • 12. marketing management consultants 12 Proof Points: Our Clients Frucor GSK Goodman Fielder Heinz Honda Ikea IAG ING Direct Johnson & Johnson Kraft/Cadbury Lend Lease Lexus Lion Co Marico Limited Mazda McDonalds Our clients come from all categories, and many different markets across the APAC region and beyond. We have conducted a diverse range of consultancy projects with the following organizations (amongst others): Medibank Monash University Movember Mondelez Mitsubishi NAB Nestle News Limited Nokia Officeworks Pacific Brands Panasonic Pernod Ricard Porsche Reckitt Benckiser RMIT API Priceline AGL Energy Audi Australian Government Australian Unity Bank of NZ Bluescope Steel Campbell Arnotts Cancer Council Australia Canon Carnival Cruise Lines CommBank / BankWest CSL Hong Kong Diageo/GAB Eli Lilly Fonterra Brands SAP SCA Hygiene Simplot Singtel Optus Suncorp Tabcorp Tourism Australia Toyota Treasury Wine Estates Vicinity Group Virgin Australia Virgin Mobile Vodafone Walt Disney Studios Westpac Group Yum Restaurants
  • 13. marketing management consultants 13 Proof Points: Testimonials The listed testimonials are from clients who have worked with us, including members of your nominated team, over the last 12-24 month period. For more testimonials from both clients and agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/. “Simplot Australia asked TrinityP3 to lead a creative agency review process, with a view to establishing the best route forward for our brands in this key area of marketing. Through various challenges along the way, TrinityP3 has always been on hand with expert advice, opinion and data- driven analysis. The thoroughness of their approach has enabled us to gain confidence in our choice. The team have gone above and beyond in their support of our marketers and procurement stakeholders, and in the management of the project as a whole. Consequently, the value generated for Simplot by having TrinityP3 involved has been significant. I wouldn’t hesitate to recommend TrinityP3 as market leaders in the field.” Suzanne Harman, GM Marketing & Frozen Foods at Simplot Australia
  • 14. marketing management consultants 14 Proof Points: Testimonials The listed testimonials are from clients who have worked with us, including members of your nominated team, over the last 12-24 month period. For more testimonials from both clients and agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/. “Mitsubishi Motors Australia Limited was requested by the MMC global office to enter a creative agency review process that was thorough and objective in its approach. Trinity P3’s professional and well managed step by step approach was invaluable in achieving these key requirements.” Darrell Jacobs, Head of Marketing at Mitsubishi
  • 15. marketing management consultants 15 Proof Points: Testimonials The listed testimonials are from clients who have worked with us, including members of your nominated team, over the last 12-24 month period. For more testimonials from both clients and agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/. “With agency structures becoming ever more fragmented and complex, Honda engaged TrinityP3 to undertake a review of our media partner; which also included an assessment of the general health of our client/ media/creative relationship. Trinity P3 were able to deliver strong insights into our current state, and importantly, solid recommendations targeting improved efficiency and effectiveness. Given the analysis was based upon functional experience and objectivity, we are confident our business will be stronger as a result.” Scott McGregor, GM of Customer & Communications at Honda
  • 16. marketing management consultants 16 Proof Points: Testimonials The listed testimonials are from clients who have worked with us, including members of your nominated team, over the last 12-24 month period. For more testimonials from both clients and agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/. “I’ve been involved in selecting agency partners for over twenty years and I have been extremely impressed with the knowledge, professionalism and integrity demonstrated by TrinityP3 during our recent pitch. They guided us through a rigorous, holistic process and proved to be an invaluable source of advice to myself and my team. TrinityP3 has delivered a great return on investment to Monash University.” Margot Burke, CMO at Monash University
  • 17. marketing management consultants 17 Proof Points: Testimonials The listed testimonials are from clients who have worked with us, including members of your nominated team, over the last 12-24 month period. For more testimonials from both clients and agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/. “Feedback from the business has been overwhelming positive, particularly around the structure and professionalism provided us. Would love to work with you again. As it has been the first time our business has embarked on such a journey, it’s was reassuring that your team understood our challenges upfront and have provided us with the assistance and professionalism to ensure we were able to make informed decisions.” James Reilly, Creative & Project Marketing Director, carsales.com.au
  • 18. marketing management consultants 18 Proof Points: Testimonials The listed testimonials are from clients who have worked with us, including members of your nominated team, over the last 12-24 month period. For more testimonials from both clients and agencies who have worked with us, please visit https://www.trinityp3.com/testimonials/. “Working with TrinityP3 on reviewing the design of our Group Marketing structure and function provided a fresh viewpoint informed by their extensive market experience both across the APAC region and the globe. They provided a detailed framework for identifying the strategic drivers and then a process to specifically allocate the resources needed to effectively deliver both the immediate and longer term Group Marketing needs of the bank.” Louise Eyres, Group GM Marketing, ANZ
  • 19. marketing management consultants 19 Proof Points: Blog and Case Studies •  TrinityP3 is a leading voice in the marketing industry across the world. We publish articles on all major social media platforms and in the trade press. •  Our commitment to the industry, and to our clients, is reflected in our content. •  We have an extremely active blog, containing hundreds of articles, books, webinars and trade press articles written by our consultants and other guests. •  In addition, the website contains numerous case studies of the work we do. •  All of our content is searchable by keyword on our website. •  To access this content, please visit https://www.trinityp3.com/blog/
  • 20. marketing management consultants 20 Thanks for considering us. For more information please contact TrinityP3 Pty Ltd Sydney +612 9964 9900 London +44 203 790 9229 Hong Kong +852 3478 3982 Singapore +65 6631 2861 people@trinityp3.com www.trinityp3.com Trinityp3.com/blog/ @TrinityP3 TrinityP3 TrinityP3.StrategicMarketingConsultants