SlideShare a Scribd company logo
1 of 9
Submitted To :
Prof. Sudhir Yadav
Total Quality Management &
Innovation
Pilot Study of Innovative companies in Oil &
Gas Industry
Submitted By: Group 7
Darshit Paun 20131010
Nikhil Sajwal 20131026
Nilesh Kumar 20131027
Pinang Panjwani 20131032
Preeti Pal 20131034
BACKGROUND STUDY
• Since discovery of UK Continental Shelf the creation and growth of STBOR’s has been
promoted.
• The STBOR’s provide wide range of services and products in the O&G related sector.
• The industry provides more than 300,000 jobs in 2000 plus companies.
• This sector rose with need for innovation.
• According to STBOR’s, there is constant need to respond and adapt to the rapidly
changing environment and provide best quality services & products.
• This paper explores the relationship between innovation and quality.
• It also gives insights into the difficulties faced by STBOR’s owing to the innovation in
industry.
METHODOLOGY
• Data was collected from wide range of primary &
secondary sources.
• As many of the STBOR’s were headquartered in
Aberdeen, the research team was located there.
Stage 1:
Selecting a
Sample
Selection on basis of interviews
with oil & gas industry personnel.
6 companies selected for the
study.
Selected STBOR’s had less than
150 employees.
STBOR’s-The most successful and
innovative by the industry
experts.
Stage 2:
Knowing more
about the
companies
Depth Interviews of CEOs
A structured, open
questionnaire was prepared.
Issues like Company history,
Innovation, Quality, Contracting
environment, etc. covered
Quality related issues such as
involvement with suppliers and
customers discussed.
Quality standards, training &
quality costs were questioned.
Stage 3:
Studying the
Issues in Industry
To get better idea about the
operating environment &
understand the industry better
Operators, Contractors &
official bodies were also
questioned.
Semi structured interviews were
held with wide range of their
representatives.
Their responses were coded
and analyzed to get clear idea
of the key issues in the sector.
Stage 4:
Contextualizing
the Study
Various industry seminars and
conferences were attended.
Also reliable records were
studied.
ANALYZING
• The information was broadly grouped into 3 organization types:
• Operating Companies
• Contracting Companies
• Suppliers
o Providing basic items
o Providing specialized products and services- They need to invest heavily to
meet the rapidly changing technological needs. STBOR’s form a part of this
group.
• The STBOR’s mainly have to tackle problems of high investment,
customer retention, material management, skill management.
EFFECTS OF CHANGES
• Changes have affected at all levels in the industry.
• Streamlining supply within UKCS followed concept of lean
supply.
• Operators redefining their core business led to outsourcing
and increased business of contractors
• Situation became complex for STBORS, particularly in
maintaining communications.
INNOVATION CYCLE FOR
STBOR’S
New
Technologies
Perceived need
to Innovate
Opportunity to
Innovate
Incentive
for risk
taking
Investment in
innovation
Capacity
to
Innovate
MODEL FOR
INNOVATION AND
DEMAND
TECHNOLOGIES
New Technologies
Optimize Existing
Technologies
Field Development
New Regulations
New Operating
Contractors
Cost
Effectiveness
RESULTS OF THE STUDY
• The perceived links between Innovation & Quality are not identified by the
sample companies.
• It is observed that the companies are trying to bring the concept of Total
Quality in practice.
For Quality Management
• Organizations were asked directly about involvement in quality related issues
and activities
Total Quality Management & Innovation

More Related Content

What's hot

Quality Management System of Coca-Cola
Quality Management System of Coca-ColaQuality Management System of Coca-Cola
Quality Management System of Coca-ColaTharushika Ruwangi
 
National quality award 2014
National quality award 2014National quality award 2014
National quality award 2014Haya Haroon
 
TQM in small and big organizations
TQM in small and big organizationsTQM in small and big organizations
TQM in small and big organizationsEnaam Alotaibi
 
Effect of TQM Practices on Financial Performance through Innovation Performan...
Effect of TQM Practices on Financial Performance through Innovation Performan...Effect of TQM Practices on Financial Performance through Innovation Performan...
Effect of TQM Practices on Financial Performance through Innovation Performan...IRJET Journal
 
21 total-quality-management-concepts
21 total-quality-management-concepts21 total-quality-management-concepts
21 total-quality-management-conceptsSantiago Urquizo
 
Soft Concepts of TQM in Total Quality Management
Soft Concepts of TQM in Total Quality Management Soft Concepts of TQM in Total Quality Management
Soft Concepts of TQM in Total Quality Management Timothy Wooi
 
A STUDY ON TOTAL QUALITY MANAGEMENT
A STUDY ON TOTAL QUALITY MANAGEMENTA STUDY ON TOTAL QUALITY MANAGEMENT
A STUDY ON TOTAL QUALITY MANAGEMENTsurendra tripathi
 
Iso 9000 and 14000
Iso 9000 and 14000Iso 9000 and 14000
Iso 9000 and 14000rohit kamboj
 
20191056 istiuq ahmed (1)
20191056 istiuq ahmed (1)20191056 istiuq ahmed (1)
20191056 istiuq ahmed (1)istiuq ahmed
 
Rajeev Gandhi National Quality Award
Rajeev Gandhi National Quality AwardRajeev Gandhi National Quality Award
Rajeev Gandhi National Quality AwardNighil Prakash
 
TEAMS & TEAM WORK, SUPPLIER PARTNERSHIP, EMPLOYEE INVOLVEMENT, PERFORMANCE AP...
TEAMS & TEAM WORK, SUPPLIER PARTNERSHIP, EMPLOYEE INVOLVEMENT, PERFORMANCE AP...TEAMS & TEAM WORK, SUPPLIER PARTNERSHIP, EMPLOYEE INVOLVEMENT, PERFORMANCE AP...
TEAMS & TEAM WORK, SUPPLIER PARTNERSHIP, EMPLOYEE INVOLVEMENT, PERFORMANCE AP...Justin Dhiraviam
 
Benefits derived by sm es through implementation of tqm
Benefits derived by sm es through implementation of tqmBenefits derived by sm es through implementation of tqm
Benefits derived by sm es through implementation of tqmeSAT Publishing House
 
Quality awards
Quality awardsQuality awards
Quality awardsBASUBBTCS
 
Organization Quality Culture Development by STAC
Organization Quality Culture Development by STACOrganization Quality Culture Development by STAC
Organization Quality Culture Development by STACSwapnil Karale
 
QUALITY AWARD ASSIGNMENT
QUALITY AWARD ASSIGNMENTQUALITY AWARD ASSIGNMENT
QUALITY AWARD ASSIGNMENTYamini Kahaliya
 
Operations management quality awards
Operations management quality awards Operations management quality awards
Operations management quality awards Pratheesh Presannan
 

What's hot (19)

Quality Management System of Coca-Cola
Quality Management System of Coca-ColaQuality Management System of Coca-Cola
Quality Management System of Coca-Cola
 
National quality award 2014
National quality award 2014National quality award 2014
National quality award 2014
 
Case study tqm
Case study tqmCase study tqm
Case study tqm
 
Quality awards and certifications
Quality awards and certificationsQuality awards and certifications
Quality awards and certifications
 
ISO 9001:2015 Quality Management Principles
ISO 9001:2015 Quality Management PrinciplesISO 9001:2015 Quality Management Principles
ISO 9001:2015 Quality Management Principles
 
TQM in small and big organizations
TQM in small and big organizationsTQM in small and big organizations
TQM in small and big organizations
 
Effect of TQM Practices on Financial Performance through Innovation Performan...
Effect of TQM Practices on Financial Performance through Innovation Performan...Effect of TQM Practices on Financial Performance through Innovation Performan...
Effect of TQM Practices on Financial Performance through Innovation Performan...
 
21 total-quality-management-concepts
21 total-quality-management-concepts21 total-quality-management-concepts
21 total-quality-management-concepts
 
Soft Concepts of TQM in Total Quality Management
Soft Concepts of TQM in Total Quality Management Soft Concepts of TQM in Total Quality Management
Soft Concepts of TQM in Total Quality Management
 
A STUDY ON TOTAL QUALITY MANAGEMENT
A STUDY ON TOTAL QUALITY MANAGEMENTA STUDY ON TOTAL QUALITY MANAGEMENT
A STUDY ON TOTAL QUALITY MANAGEMENT
 
Iso 9000 and 14000
Iso 9000 and 14000Iso 9000 and 14000
Iso 9000 and 14000
 
20191056 istiuq ahmed (1)
20191056 istiuq ahmed (1)20191056 istiuq ahmed (1)
20191056 istiuq ahmed (1)
 
Rajeev Gandhi National Quality Award
Rajeev Gandhi National Quality AwardRajeev Gandhi National Quality Award
Rajeev Gandhi National Quality Award
 
TEAMS & TEAM WORK, SUPPLIER PARTNERSHIP, EMPLOYEE INVOLVEMENT, PERFORMANCE AP...
TEAMS & TEAM WORK, SUPPLIER PARTNERSHIP, EMPLOYEE INVOLVEMENT, PERFORMANCE AP...TEAMS & TEAM WORK, SUPPLIER PARTNERSHIP, EMPLOYEE INVOLVEMENT, PERFORMANCE AP...
TEAMS & TEAM WORK, SUPPLIER PARTNERSHIP, EMPLOYEE INVOLVEMENT, PERFORMANCE AP...
 
Benefits derived by sm es through implementation of tqm
Benefits derived by sm es through implementation of tqmBenefits derived by sm es through implementation of tqm
Benefits derived by sm es through implementation of tqm
 
Quality awards
Quality awardsQuality awards
Quality awards
 
Organization Quality Culture Development by STAC
Organization Quality Culture Development by STACOrganization Quality Culture Development by STAC
Organization Quality Culture Development by STAC
 
QUALITY AWARD ASSIGNMENT
QUALITY AWARD ASSIGNMENTQUALITY AWARD ASSIGNMENT
QUALITY AWARD ASSIGNMENT
 
Operations management quality awards
Operations management quality awards Operations management quality awards
Operations management quality awards
 

Similar to Total Quality Management & Innovation

BBA CONFERENCE
BBA CONFERENCEBBA CONFERENCE
BBA CONFERENCEEmmy Ngo
 
NEPIC Cluster Strategy 2015 onwards 201015
NEPIC Cluster Strategy 2015 onwards 201015NEPIC Cluster Strategy 2015 onwards 201015
NEPIC Cluster Strategy 2015 onwards 201015Dr Stan Higgins
 
Innovation, Change & Strategy
Innovation, Change & StrategyInnovation, Change & Strategy
Innovation, Change & StrategyRidhwan Ikhsan
 
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...University of Southern Queensland
 
ISCF Transforming Foundation Industries: Fast Start Projects - Competition Br...
ISCF Transforming Foundation Industries: Fast Start Projects - Competition Br...ISCF Transforming Foundation Industries: Fast Start Projects - Competition Br...
ISCF Transforming Foundation Industries: Fast Start Projects - Competition Br...KTN
 
(Aadriti Upadhyay) live project final report
(Aadriti Upadhyay) live project final report(Aadriti Upadhyay) live project final report
(Aadriti Upadhyay) live project final reportAadritiupadhyay2
 
ISO, BSTI, ASTM.pptx
ISO, BSTI, ASTM.pptxISO, BSTI, ASTM.pptx
ISO, BSTI, ASTM.pptxAkash854709
 
CENTRICA Financial Account Report
CENTRICA Financial Account ReportCENTRICA Financial Account Report
CENTRICA Financial Account ReportAdam Ariff
 
WEBINAR: ISCF transforming foundation industries: fast start projects - Compe...
WEBINAR: ISCF transforming foundation industries: fast start projects - Compe...WEBINAR: ISCF transforming foundation industries: fast start projects - Compe...
WEBINAR: ISCF transforming foundation industries: fast start projects - Compe...KTN
 
Obtain ISO Certification In Industry
Obtain ISO Certification In IndustryObtain ISO Certification In Industry
Obtain ISO Certification In IndustryIJRESJOURNAL
 
Introduction to the MI-GSO | PCUBED Service Innovation Study
Introduction to the MI-GSO | PCUBED Service Innovation StudyIntroduction to the MI-GSO | PCUBED Service Innovation Study
Introduction to the MI-GSO | PCUBED Service Innovation StudyAnthony Lourides
 
Industry-academia collaboration
Industry-academia collaborationIndustry-academia collaboration
Industry-academia collaborationGESSI UPC
 
ILRI Seminar_Presentation by AHall_Our search for effective research and inno...
ILRI Seminar_Presentation by AHall_Our search for effective research and inno...ILRI Seminar_Presentation by AHall_Our search for effective research and inno...
ILRI Seminar_Presentation by AHall_Our search for effective research and inno...Food_Systems_Innovation
 
Aditya Birla.pdf
Aditya Birla.pdfAditya Birla.pdf
Aditya Birla.pdfrohan658815
 
synopsis of ambuja cement final project report
synopsis of  ambuja cement final project reportsynopsis of  ambuja cement final project report
synopsis of ambuja cement final project report9708834165
 
Customer satisfaction with reference to ambuja cement ltd
Customer satisfaction with reference to ambuja cement ltdCustomer satisfaction with reference to ambuja cement ltd
Customer satisfaction with reference to ambuja cement ltdShakti Prasad Tiwari
 

Similar to Total Quality Management & Innovation (20)

BBA CONFERENCE
BBA CONFERENCEBBA CONFERENCE
BBA CONFERENCE
 
NEPIC Cluster Strategy 2015 onwards 201015
NEPIC Cluster Strategy 2015 onwards 201015NEPIC Cluster Strategy 2015 onwards 201015
NEPIC Cluster Strategy 2015 onwards 201015
 
RANGAPPA P H GUDUMAGATTE
RANGAPPA P H GUDUMAGATTERANGAPPA P H GUDUMAGATTE
RANGAPPA P H GUDUMAGATTE
 
Innovation, Change & Strategy
Innovation, Change & StrategyInnovation, Change & Strategy
Innovation, Change & Strategy
 
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...
Beyond the Books: How an ‘intrapreneurship mindset’ can separate you from the...
 
ISCF Transforming Foundation Industries: Fast Start Projects - Competition Br...
ISCF Transforming Foundation Industries: Fast Start Projects - Competition Br...ISCF Transforming Foundation Industries: Fast Start Projects - Competition Br...
ISCF Transforming Foundation Industries: Fast Start Projects - Competition Br...
 
(Aadriti Upadhyay) live project final report
(Aadriti Upadhyay) live project final report(Aadriti Upadhyay) live project final report
(Aadriti Upadhyay) live project final report
 
ISO, BSTI, ASTM.pptx
ISO, BSTI, ASTM.pptxISO, BSTI, ASTM.pptx
ISO, BSTI, ASTM.pptx
 
CENTRICA Financial Account Report
CENTRICA Financial Account ReportCENTRICA Financial Account Report
CENTRICA Financial Account Report
 
WEBINAR: ISCF transforming foundation industries: fast start projects - Compe...
WEBINAR: ISCF transforming foundation industries: fast start projects - Compe...WEBINAR: ISCF transforming foundation industries: fast start projects - Compe...
WEBINAR: ISCF transforming foundation industries: fast start projects - Compe...
 
Solectron Case Study
Solectron Case StudySolectron Case Study
Solectron Case Study
 
Alexandra Amey
Alexandra AmeyAlexandra Amey
Alexandra Amey
 
Obtain ISO Certification In Industry
Obtain ISO Certification In IndustryObtain ISO Certification In Industry
Obtain ISO Certification In Industry
 
Introduction to the MI-GSO | PCUBED Service Innovation Study
Introduction to the MI-GSO | PCUBED Service Innovation StudyIntroduction to the MI-GSO | PCUBED Service Innovation Study
Introduction to the MI-GSO | PCUBED Service Innovation Study
 
Industry-academia collaboration
Industry-academia collaborationIndustry-academia collaboration
Industry-academia collaboration
 
ILRI Seminar_Presentation by AHall_Our search for effective research and inno...
ILRI Seminar_Presentation by AHall_Our search for effective research and inno...ILRI Seminar_Presentation by AHall_Our search for effective research and inno...
ILRI Seminar_Presentation by AHall_Our search for effective research and inno...
 
Aditya Birla.pdf
Aditya Birla.pdfAditya Birla.pdf
Aditya Birla.pdf
 
Industrial Consulting Services - UC STRATEGY
Industrial Consulting Services - UC STRATEGYIndustrial Consulting Services - UC STRATEGY
Industrial Consulting Services - UC STRATEGY
 
synopsis of ambuja cement final project report
synopsis of  ambuja cement final project reportsynopsis of  ambuja cement final project report
synopsis of ambuja cement final project report
 
Customer satisfaction with reference to ambuja cement ltd
Customer satisfaction with reference to ambuja cement ltdCustomer satisfaction with reference to ambuja cement ltd
Customer satisfaction with reference to ambuja cement ltd
 

More from Darshit Paun

Major League Baseball - Case Study
Major League Baseball - Case StudyMajor League Baseball - Case Study
Major League Baseball - Case StudyDarshit Paun
 
Management Information Systems in Apollo Hospitals
Management Information Systems in Apollo HospitalsManagement Information Systems in Apollo Hospitals
Management Information Systems in Apollo HospitalsDarshit Paun
 
India's Energy Future and Opportunities for U.S. - India Energy Partnership
India's Energy Future and Opportunities for U.S. - India Energy PartnershipIndia's Energy Future and Opportunities for U.S. - India Energy Partnership
India's Energy Future and Opportunities for U.S. - India Energy PartnershipDarshit Paun
 
Business Intelligence and Data Analytics in Renewable Energy Sector
Business Intelligence and Data Analytics in Renewable Energy SectorBusiness Intelligence and Data Analytics in Renewable Energy Sector
Business Intelligence and Data Analytics in Renewable Energy SectorDarshit Paun
 
Marketing of Small Scale LNG serving Remote Users
Marketing of Small Scale LNG serving Remote UsersMarketing of Small Scale LNG serving Remote Users
Marketing of Small Scale LNG serving Remote UsersDarshit Paun
 
Marketing of Small Scale LNG serving Remote Users
Marketing of Small Scale LNG serving Remote UsersMarketing of Small Scale LNG serving Remote Users
Marketing of Small Scale LNG serving Remote UsersDarshit Paun
 
Mc donald’s talent management and leadership development
Mc donald’s talent management and leadership developmentMc donald’s talent management and leadership development
Mc donald’s talent management and leadership developmentDarshit Paun
 
Lehman Brothers - Corporate Governance
Lehman Brothers - Corporate Governance Lehman Brothers - Corporate Governance
Lehman Brothers - Corporate Governance Darshit Paun
 
Chad Cameroon Pipeline
Chad Cameroon PipelineChad Cameroon Pipeline
Chad Cameroon PipelineDarshit Paun
 
Electricity consumption behaviour Report
Electricity consumption behaviour ReportElectricity consumption behaviour Report
Electricity consumption behaviour ReportDarshit Paun
 
Operations Management at Petrol retail outlet
Operations Management at Petrol retail outletOperations Management at Petrol retail outlet
Operations Management at Petrol retail outletDarshit Paun
 
Business Proposal for Microbial Fuel Cell
Business Proposal for Microbial Fuel CellBusiness Proposal for Microbial Fuel Cell
Business Proposal for Microbial Fuel CellDarshit Paun
 
Tata Corus Acquisition
Tata Corus AcquisitionTata Corus Acquisition
Tata Corus AcquisitionDarshit Paun
 
A study of household electricity consumption behavior
A study of household electricity consumption behaviorA study of household electricity consumption behavior
A study of household electricity consumption behaviorDarshit Paun
 
Mismanagement of working capital
Mismanagement of working capitalMismanagement of working capital
Mismanagement of working capitalDarshit Paun
 

More from Darshit Paun (16)

Major League Baseball - Case Study
Major League Baseball - Case StudyMajor League Baseball - Case Study
Major League Baseball - Case Study
 
Management Information Systems in Apollo Hospitals
Management Information Systems in Apollo HospitalsManagement Information Systems in Apollo Hospitals
Management Information Systems in Apollo Hospitals
 
India's Energy Future and Opportunities for U.S. - India Energy Partnership
India's Energy Future and Opportunities for U.S. - India Energy PartnershipIndia's Energy Future and Opportunities for U.S. - India Energy Partnership
India's Energy Future and Opportunities for U.S. - India Energy Partnership
 
Business Intelligence and Data Analytics in Renewable Energy Sector
Business Intelligence and Data Analytics in Renewable Energy SectorBusiness Intelligence and Data Analytics in Renewable Energy Sector
Business Intelligence and Data Analytics in Renewable Energy Sector
 
Marketing of Small Scale LNG serving Remote Users
Marketing of Small Scale LNG serving Remote UsersMarketing of Small Scale LNG serving Remote Users
Marketing of Small Scale LNG serving Remote Users
 
Marketing of Small Scale LNG serving Remote Users
Marketing of Small Scale LNG serving Remote UsersMarketing of Small Scale LNG serving Remote Users
Marketing of Small Scale LNG serving Remote Users
 
Mc donald’s talent management and leadership development
Mc donald’s talent management and leadership developmentMc donald’s talent management and leadership development
Mc donald’s talent management and leadership development
 
World Bank
World BankWorld Bank
World Bank
 
Lehman Brothers - Corporate Governance
Lehman Brothers - Corporate Governance Lehman Brothers - Corporate Governance
Lehman Brothers - Corporate Governance
 
Chad Cameroon Pipeline
Chad Cameroon PipelineChad Cameroon Pipeline
Chad Cameroon Pipeline
 
Electricity consumption behaviour Report
Electricity consumption behaviour ReportElectricity consumption behaviour Report
Electricity consumption behaviour Report
 
Operations Management at Petrol retail outlet
Operations Management at Petrol retail outletOperations Management at Petrol retail outlet
Operations Management at Petrol retail outlet
 
Business Proposal for Microbial Fuel Cell
Business Proposal for Microbial Fuel CellBusiness Proposal for Microbial Fuel Cell
Business Proposal for Microbial Fuel Cell
 
Tata Corus Acquisition
Tata Corus AcquisitionTata Corus Acquisition
Tata Corus Acquisition
 
A study of household electricity consumption behavior
A study of household electricity consumption behaviorA study of household electricity consumption behavior
A study of household electricity consumption behavior
 
Mismanagement of working capital
Mismanagement of working capitalMismanagement of working capital
Mismanagement of working capital
 

Recently uploaded

Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...lizamodels9
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdftbatkhuu1
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdftbatkhuu1
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 

Recently uploaded (20)

Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdf
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdf
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 

Total Quality Management & Innovation

  • 1. Submitted To : Prof. Sudhir Yadav Total Quality Management & Innovation Pilot Study of Innovative companies in Oil & Gas Industry Submitted By: Group 7 Darshit Paun 20131010 Nikhil Sajwal 20131026 Nilesh Kumar 20131027 Pinang Panjwani 20131032 Preeti Pal 20131034
  • 2. BACKGROUND STUDY • Since discovery of UK Continental Shelf the creation and growth of STBOR’s has been promoted. • The STBOR’s provide wide range of services and products in the O&G related sector. • The industry provides more than 300,000 jobs in 2000 plus companies. • This sector rose with need for innovation. • According to STBOR’s, there is constant need to respond and adapt to the rapidly changing environment and provide best quality services & products. • This paper explores the relationship between innovation and quality. • It also gives insights into the difficulties faced by STBOR’s owing to the innovation in industry.
  • 3. METHODOLOGY • Data was collected from wide range of primary & secondary sources. • As many of the STBOR’s were headquartered in Aberdeen, the research team was located there.
  • 4. Stage 1: Selecting a Sample Selection on basis of interviews with oil & gas industry personnel. 6 companies selected for the study. Selected STBOR’s had less than 150 employees. STBOR’s-The most successful and innovative by the industry experts. Stage 2: Knowing more about the companies Depth Interviews of CEOs A structured, open questionnaire was prepared. Issues like Company history, Innovation, Quality, Contracting environment, etc. covered Quality related issues such as involvement with suppliers and customers discussed. Quality standards, training & quality costs were questioned. Stage 3: Studying the Issues in Industry To get better idea about the operating environment & understand the industry better Operators, Contractors & official bodies were also questioned. Semi structured interviews were held with wide range of their representatives. Their responses were coded and analyzed to get clear idea of the key issues in the sector. Stage 4: Contextualizing the Study Various industry seminars and conferences were attended. Also reliable records were studied.
  • 5. ANALYZING • The information was broadly grouped into 3 organization types: • Operating Companies • Contracting Companies • Suppliers o Providing basic items o Providing specialized products and services- They need to invest heavily to meet the rapidly changing technological needs. STBOR’s form a part of this group. • The STBOR’s mainly have to tackle problems of high investment, customer retention, material management, skill management.
  • 6. EFFECTS OF CHANGES • Changes have affected at all levels in the industry. • Streamlining supply within UKCS followed concept of lean supply. • Operators redefining their core business led to outsourcing and increased business of contractors • Situation became complex for STBORS, particularly in maintaining communications.
  • 7. INNOVATION CYCLE FOR STBOR’S New Technologies Perceived need to Innovate Opportunity to Innovate Incentive for risk taking Investment in innovation Capacity to Innovate MODEL FOR INNOVATION AND DEMAND TECHNOLOGIES New Technologies Optimize Existing Technologies Field Development New Regulations New Operating Contractors Cost Effectiveness
  • 8. RESULTS OF THE STUDY • The perceived links between Innovation & Quality are not identified by the sample companies. • It is observed that the companies are trying to bring the concept of Total Quality in practice. For Quality Management • Organizations were asked directly about involvement in quality related issues and activities

Editor's Notes

  1. STBOR- small technology based oil related company
  2. aberdeen provided easy access to the industry
  3. Operating Companies: license to oil and gas acreage & take legal responsibility for exploiting them Contracting Companies: contract with operators to provide products and services Suppliers: supply the contractors and operators with reqd services and products.
  4. STBOR’s have perceived need to innovate Not possible to do so every time as their exists risk of un-acceptance of the developed technology. So they look out for opportunity to innovate. When the opportunity exists at profits there is incentive to take risk In such case investment is made. There is delay between investment and increasing the capacity to innovate. Once the resources are in place innovation occurs and new technology is developed.