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How Mobile Marketing Changes 
When Your New Car 
Is A Smartphone 
David Berkowitz 
CMO, MRY 
@dberkowitz / @MRY 
MarketersStudio.com 
David.Berkowitz@mry.com
Originally presented at… 
#BDS1
What we’ll cover today 
• Moving from the Car Era to the Smartphone Era 
• Minding the Value Gap 
• 5 ways people value smartphones vs. cars 
• Lessons for mobile marketing: 10 examples from brands 
• Ovation (standing optional) 
This edition is annotated 
with notes to make it easier 
to follow on your own. You 
can find links and sources in 
the notes on each slide.
Different devices, dovetailing purposes
The most transformative technology of… 
The 20th 
century 
The 21st 
century
Cost of ownership 
~$15,000+, 
~$500-$1,000/mo 
~$500, 
~$100/mo
Access 
Parked nearby 
or on call 
Always in 
your pocket
The upshot 
Will always 
matter 
Increasingly serves 
similar purposes
Get the full study at mry.com/auto
Why the focus on Millennials? 
The 18-35 age 
group gives a taste 
of where trends are 
heading. There 
were many notable 
differences in the 
responses of this 
group compared to 
the 35+ bracket.
There is a Value Gap between age groups 
It was particularly interesting 
looking at what the different age 
groups value. For the auto 
industry alone, small changes in 
values can impact hundreds of 
billions of dollars of purchases 
annually, and the study is 
applicable to a wide range of 
marketers and verticals.
The Value Gap: voting in elections 
62% 
74% 
35+ 
Millennials 
Millennials 35+
The Value Gap: being wealthy 
53% 
33% 
35+ 
Millennials 
Millennials 35+
5 ways people value smartphones vs. cars 
• Makes my life easier 
• Makes buying things easier 
• Provides an escape from a hectic day 
• Helps me interact with friends and family 
• Helps me experience new things
Makes my life easier 
90% 
89% 
83% 
89% 
35+ 
Millennials 
Car Smartphone
3M launched an app to 
digitize and organize 
Post-It Notes.
BNY Mellon created 
Sumday (a web app that 
works on any device, 
rather than a native 
mobile app) to make it 
easier for anyone to save 
and invest money.
Makes buying things easier 
75% 
60% 
86% 
87% 
35+ 
Millennials 
Car Smartphone
As Apple Pay rolls out, 
people can consider 
leaving their wallets at 
home. Early adopters 
next year may start 
making payments via 
their watches.
Practically every retailer 
needs to create shopping 
experiences that work 
well on mobile devices, 
often by streamlining 
options and minimizing 
steps (those best 
practices often work well 
regardless of the screen 
size).
Provides an escape from a hectic day 
77% 
63% 
72% 
76% 
35+ 
Millennials 
Car Smartphone
Hyundai showed off 
how tough and 
culturally relevant its 
cars can be when it 
integrated them into 
a Walking Dead 
zombie-killing game.
Cultural institutions such 
as the Museum of 
Modern Art (MOMA) can 
hook consumers by 
creating guides that can 
be downloaded or 
streamed. The days of 
the separate radio guides 
and questionably 
hygienic headphones are 
almost over.
Helps me interact with friends and family 
90% 
64% 
84% 
82% 
35+ 
Millennials 
Car Smartphone
Jagermeister’s Jagerbonds 
connects friends to capture 
video roundups of their 
nights out together.
Coca-Cola’s Placelists let friends share songs 
from Spotify that matched up with any location all 
around the world.
Helps me experience new things 
83% 
89% 
85% 
90% 
35+ 
Millennials 
Car Smartphone
Bank of America’s 
Merrill Edge Face of 
Retirement app urges 
you to start saving by 
showing what you will 
look like at your 
retirement age 
(assuming most users 
have a ways to go).
Mercedes was one of 
the first brands to 
create an app for the 
Pebble smartwatch, 
offering alerts that can 
be accessed faster on 
one’s wrist.
More research: mry.com/auto
Thank you! 
David Berkowitz 
David.Berkowitz@mry.com 
@dberkowitz / @mry 
MarketersStudio.com 
Also, thanks to Silverback Social and the Baltimore Digital Summit 
for having me. Review the tweets by checking out #BDS1.

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How Mobile Marketing Changes When Your New Car is a Smartphone - @dberkowitz @mry

  • 1. How Mobile Marketing Changes When Your New Car Is A Smartphone David Berkowitz CMO, MRY @dberkowitz / @MRY MarketersStudio.com David.Berkowitz@mry.com
  • 3. What we’ll cover today • Moving from the Car Era to the Smartphone Era • Minding the Value Gap • 5 ways people value smartphones vs. cars • Lessons for mobile marketing: 10 examples from brands • Ovation (standing optional) This edition is annotated with notes to make it easier to follow on your own. You can find links and sources in the notes on each slide.
  • 5. The most transformative technology of… The 20th century The 21st century
  • 6. Cost of ownership ~$15,000+, ~$500-$1,000/mo ~$500, ~$100/mo
  • 7. Access Parked nearby or on call Always in your pocket
  • 8. The upshot Will always matter Increasingly serves similar purposes
  • 9. Get the full study at mry.com/auto
  • 10. Why the focus on Millennials? The 18-35 age group gives a taste of where trends are heading. There were many notable differences in the responses of this group compared to the 35+ bracket.
  • 11. There is a Value Gap between age groups It was particularly interesting looking at what the different age groups value. For the auto industry alone, small changes in values can impact hundreds of billions of dollars of purchases annually, and the study is applicable to a wide range of marketers and verticals.
  • 12. The Value Gap: voting in elections 62% 74% 35+ Millennials Millennials 35+
  • 13. The Value Gap: being wealthy 53% 33% 35+ Millennials Millennials 35+
  • 14. 5 ways people value smartphones vs. cars • Makes my life easier • Makes buying things easier • Provides an escape from a hectic day • Helps me interact with friends and family • Helps me experience new things
  • 15. Makes my life easier 90% 89% 83% 89% 35+ Millennials Car Smartphone
  • 16. 3M launched an app to digitize and organize Post-It Notes.
  • 17. BNY Mellon created Sumday (a web app that works on any device, rather than a native mobile app) to make it easier for anyone to save and invest money.
  • 18. Makes buying things easier 75% 60% 86% 87% 35+ Millennials Car Smartphone
  • 19. As Apple Pay rolls out, people can consider leaving their wallets at home. Early adopters next year may start making payments via their watches.
  • 20. Practically every retailer needs to create shopping experiences that work well on mobile devices, often by streamlining options and minimizing steps (those best practices often work well regardless of the screen size).
  • 21. Provides an escape from a hectic day 77% 63% 72% 76% 35+ Millennials Car Smartphone
  • 22. Hyundai showed off how tough and culturally relevant its cars can be when it integrated them into a Walking Dead zombie-killing game.
  • 23. Cultural institutions such as the Museum of Modern Art (MOMA) can hook consumers by creating guides that can be downloaded or streamed. The days of the separate radio guides and questionably hygienic headphones are almost over.
  • 24. Helps me interact with friends and family 90% 64% 84% 82% 35+ Millennials Car Smartphone
  • 25. Jagermeister’s Jagerbonds connects friends to capture video roundups of their nights out together.
  • 26. Coca-Cola’s Placelists let friends share songs from Spotify that matched up with any location all around the world.
  • 27. Helps me experience new things 83% 89% 85% 90% 35+ Millennials Car Smartphone
  • 28. Bank of America’s Merrill Edge Face of Retirement app urges you to start saving by showing what you will look like at your retirement age (assuming most users have a ways to go).
  • 29. Mercedes was one of the first brands to create an app for the Pebble smartwatch, offering alerts that can be accessed faster on one’s wrist.
  • 31. Thank you! David Berkowitz David.Berkowitz@mry.com @dberkowitz / @mry MarketersStudio.com Also, thanks to Silverback Social and the Baltimore Digital Summit for having me. Review the tweets by checking out #BDS1.

Editor's Notes

  1.   How Mobile Marketing Changes When Your New Car is a Smartphone Some new research about the future of mobility highlights how Millennials are starting to value smartphones – one of the most impactful technologies of this century – for the same reasons people have valued their cars – one of the most impactful technologies of the last century. When smartphones rather than cars make people’s lives easier, provide an escape, connect people with each other, and empower people to learn something new, this has massive implications for mobile marketing. Learn how some brands are tapping into this shift in values, and get inspired for how your own marketing should tap into this new mobile mindset.
  2. http://adweekmd.com
  3. Value gap: shift in 35+ vs Millennials http://www.astekweb.com/wp-content/uploads/2014/06/wpid-mind-the-gap-2014-06-23-08-03.jpg http://www.astekweb.com/astekology/mind-the-gap/
  4. Post-It Note app by 3M http://techcrunch.com/2014/09/26/post-it-notes-get-digitized-in-a-clever-new-app-from-3m/?ncid=tcdaily http://www.post-it.com/wps/portal/3M/en_US/PostItNA/Home/Ideas/Plus-App/
  5. BNY Mellon Sumday www.sumday.com
  6. Apple Pay + Visa http://www.apple.com/apple-pay/?cid=wwa-us-kwg-features-com
  7. Pizza Hut https://itunes.apple.com/us/app/pizza-hut/id321560858?mt=8
  8. Walking Dead Chop Shop App – with Hyundai https://itunes.apple.com/us/app/the-walking-dead-chop-shop/id670418183?mt=8
  9. MOMA - https://itunes.apple.com/us/app/moma/id383990455?mt=8
  10. Jagermeister Jagerbonds
  11. Coca-Cola Placelists
  12. Bank of America Merrill Edge Face of Retirement https://itunes.apple.com/us/app/face-retirement-from-merrill/id815224857?ls=1&mt=8 http://newsroom.bankofamerica.com/press-releases/consumer-banking/new-merrill-edge-mobile-app-uses-3d-technology-put-retirement-planni
  13. Mercedes + Pebble https://twitter.com/Pebble/statuses/440609840369373184