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Freak Out,
Geek Out,
or Seek Out:
        Trends, Transformations,
           & Change in Libraries
David Lee King | Topeka & Shawnee County Public Library | davidleeking.com
http://flickr.com/photos/simplearts/501346927/
http://www.flickr.com/photos/girlgeek/29078014/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
http://www.flickr.com/photos/jakecaptive/71298126/
What has Changed?




http://www.flickr.com/photos/bestrated1/2621358221/
http://www.flickr.com/photos/sir_mervs/2691990934/




Competition
http://www.flickr.com/photos/45688285@N00/46323500/
                                                     ?
?
http://www.flickr.com/photos/benjamingolub/3059525763/
http://www.flickr.com/photos/rkleine/3567189079/
flickr.com/photos/jblyberg/4505413539/   http://www.flickr.com/photos/rkleine/3567189079/
this is a change, too!
Tech
 Changes
in Libraries
1970’s: adapting to OPACs
1980’s: The PC takes off…
1990’s: Internet Appears
2004: “Web 2.0” coined
Web 2.0
Church 2.0                            Music 2.0

         Law 2.0            Advertising 2.0

                       Business 2.0


                   Library 2.0
multimedia
                                    public
real time
                         social


   The Emerging Web is...

 2-way                            mobile
              decentralized
real time
decentralized
Website
             Flickr
Facebook
              Yelp
 Twitter
           Foursquare
 YouTube
              Gowalla
multimedia
EC=MC
mobile
?
social
http://www.flickr.com/photos/civisi/2611679744/




                                                 2-way
public

         http://www.flickr.com/photos/sreejithk2000/2385193167/
public



         http://www.flickr.com/photos/sreejithk2000/2385193167/
Tagging
   RSS Readers                Commenting

 RSS

       Glue of Web 2.0
  User-
Generated                         Friending
 Content                Mashups
            Web as Platform
1. RSS

•   Does 2 things:
    •   subscribe to other websites that
        have RSS feeds (aka syndication)
    •   create content in one place, but display
        it in another place
•   any content - text, photos, audio, video
RSS
2. RSS Feed Readers
3. Tagging, or
          Folksonomies
•   Categorizing the web
•   Choose personal keywords
•   Browseable and searchable
•   web 2.0 uses tagging
4. Leaving Comments
•   one-on-one in the
    past
•   maybe a letter?
•   Here’s what it can be
    now
29
comments!
On a
Director’s
Blog!!!
5. User-Supplied Content

•   web 2.0 doesn’t exist without user generated
    content
•   most web 2.0 sites feature “my stuff”
    •   text
    •   photos
    •   videos
6. Web as Platform

•   web-based software
•   a platform that allows people to interact
•   not the usual “here’s the info about my
    organization”
•   email is a good example
7. Mashups

•   From Wikipedia: “A mashup is a website or
    web application that seamlessly combines
    content from more than one source
    into an integrated experience.”
•   Usually via an API, RSS feed, or JavaScript
8. Friending

•   Buddies, friends, contacts,
    followers
•   Linking to friends or contacts
•   sharing content
•   trusted buddy list
What’s Topeka Doing?
3 Realities:
1. all services will be physical & digital
2. we’ll use the web to build unique stuff
3. to some, the digital branch will be their
only branch
Community Manager

Scans Horizon            Executive Editor


   Digital Branch Manager
Long Range Planner
                            Evangelist
           Manager
                Answers Tough Questions
content
RSS
multimedia
video
Community
Front door(s)
conversation



         flickr.com/photos/ohiouniversitylibraries/3506866503/
in the website
in the website
in the website
in the website
in the website
outside the website
outside the website
outside the website
http://flickr.com/photos/gaetanlee/118885175/
Why Pay Attention
 to these changes?
1.
The rest of the world
  is already there

               http://www.flickr.com/photos/wwworks/2222523486/
2.
You can be the example


               http://www.flickr.com/photos/13933408@N06/2197666469/
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .
3.
            Connect
with your community
               http://flickr.com/photos/fcpl/2275150197/
4. community pulse



             http://flickr.com/photos/davemorris/59066078/
http://flickr.com/photos/pinkpooch/894503710/




                                                             5.
                                               You set the pace
flickr.com/photos/wainwright/267291977/




Tackle Change
model the way




http://www.flickr.com/photos/jblyberg/4028376129/
flickr.com/photos/lulutoo/2951107695/
flickr.com/photos/deansfurniture5/2462980045/
headrush.typepad.com/creating_passionate_users/2006/02/its_the_stupid.html
Customer
                                          Journey
                                          Mapping
flickr.com/photos/thetoad01/2317084812/
flickr.com/photos/jrnoded/3340607045/
flickr.com/photos/beyondbeauty/4241128107/
flickr.com/photos/mmewuji/4386845410/
flickr.com/photos/wlscience/4200630845/
http://www.flickr.com/photos/92wardsenatorfe/3126053699/
                       flickr.com/photos/92wardsenatorfe/3126053699/
flickr.com/photos/fornal/437703236/
flickr.com/photos/picturesofthings/2437232419/
improving the ordinary




 flickr.com/photos/rvettese/264579764/   flickr.com/photos/goatopolis/189188667/
know your
  patrons
http://www.flickr.com/photos/fling93/115162765/
101%
communic
 communication
           communicatio
ommunicationcommunicat
 mmunication
        communication
mmunication
        communication
 ommunication
          communication
ommunication
Gauge your staff

     http://flickr.com/photos/imagezen/150337240/
Find
Champions
With great power
    comes great...




         ?
         cibercomics.com/wp-content/uploads/2008/07/bis_layer_spiderman.gif
Finding
Time
Changing focus
Schedule
  your
  time
Granting time
  •   give time - for reading, playing,
      learning, creating
  •   send staff to formal training
  •   practical training for staff - teach
      what's relevant to your staff and
      library
  •   buy books for training
This is not your library
This is your library
flickr.com/photos/29106784@N02/2719649603/
Thank You!

davidleeking.com

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