1.
learned from
WORKPLACEINSIGHTS
10 JAW-DROPPING
1MILLIONSURVEY
ANSWERS

2.
Engagement is hard.

3.
Dan Benoni
CEO & COFOUNDER
Biggest Engagement Pitfalls2
10 Actions To Improve3
1 How to Be A Better Leader
THIS SESSION WILL TEACH YOU:

4.
GET ACCESS TO THIS FREE WEBINAR
View The Recording

5.
Imagine a boat race…
TeamBlue
• 10arerowing
TeamRed
• 2arerowing
• 6aresleeping
• 2aretryingto
sinktheboat

6.
Who will win?

7.
25%
engaged
20%
actively
disengaged
55%
disengaged
www.dalecarnegie.com/employee-engagement
Gallup’songoingsurveyoftheAmericanworkplace,
http://businessjournal.gallup.com/content/162953/tackle-employees-stagnating-engagement.aspx
Average workplace

8.
Pagetitle
$500,000,000,000
wasted/year
75%
disengaged

9.
CorporateLeadershipCouncil:http://www.hci.org/blog/we-re-engaged
TowerWatson:http://www.towerwatson.com/
Accenture:http://www.accenture.com/SiteCollectionDocuments/PDF/harnessing.pdf
202%fromGallupResearch
HighEmployeeEngagement leadsto...
+87%
Employee
Retention
+16%
Profitability&
Productivity
2x
Customer
Loyalty

10.
Pagetitle
measured?
“Engagement”… can it really be

11.
Pagetitle
measured?
“Engagement”… can it really be

12.
10 Metrics of Employee Engagement
Recognition
Feedback
Happiness
Personal Growth
Satisfaction
Wellness
Ambassadorship
Rel. with Managers
Rel. with Colleagues
Company Alignment

13.
Officevibe is used
all over the world.
That means global,
real-time data.

14.
Officevibe is used
all over the world.
That means global,
real-time data.
1,000+
organizations
150+
countries
1,000,000+
data points

15.
Officevibe is used
all over the world.
That means global,
real-time data.
We picked the 10 most
important insights that you
can use today to be an even
better leader.

16.
Highlight insights2
Actions to take3
1 Define
For each of the
10 employee
engagement
drivers…

17.
Visit
officevibe.com/state
Get all the
free bonuses &
extra tips…

18.
Let’s start.

19.
Learned From
10 Essential
Employee Engagement Lessons
1 Million Survey Answers

20.
officevibe.com/state
“The acknowledgement
of a job well done.”
Recognition
EMPLOYEE RECOGNITION

21.
officevibe.com/state
of employees feel
like they don’t get
enough praise.
%
65
Recognition

22.
officevibe.com/state
“How often should
you be praising
employees?”
Recognition

23.
officevibe.com/state
You should be praising
at least once a week.
According to Gallup:
Recognition

24.
officevibe.com/state
How often do you usually get praised?
Never
9%
Every quarter
26%
Every month
38%
Every week
27%
PRAISING FREQUENCY
Recognition

25.
officevibe.com/state
COST OF RECOGNITION
= ?
Recognition

26.
officevibe.com/state
Do you think it’s better to give praise, or buy someone a gift?
82%
18%
COST OF RECOGNITION
Give
praise
Buy someone
a gift
Recognition

27.
officevibe.com/state
3 Simple (& Free) Ways to Recognize
Send a personal email2
Write a “thank you” post-it3
1 Highlight them at the next meeting
…formoreideas
YOUR TO-DO
Recognition

28.
Get Great At Employee
Recognition
Get The Guide
Read this guide to learn
everything you need to know
about employee recognition

29.
officevibe.com/state
Feedback
“The ongoing exchange
of information to
improve performance.”
EMPLOYEE FEEDBACK

30.
officevibe.com/stateofficevibe.com/state
of employees have to wait
more than 3 months to get
feedback from their manager.
%
35
Feedback

31.
officevibe.com/state
Do you think receiving feedback regularly is a good thing?
96%
4%
FEEDBACK FREQUENCY
Yes!
No
Feedback

32.
officevibe.com/state
On a scale from 0-10, how valuable is the feedback you receive?
FEEDBACK QUALITY
0 1 2 3 4 5 6 7 8 9 10
Not valuable
at all
Very
valuable
Feedback

33.
officevibe.com/state
On a scale from 0-10, how valuable is the feedback you receive?
FEEDBACK QUALITY
of employees think the
quality of the feedback they
receive could be improved.
%
65
Feedback

34.
officevibe.com/state
4 Tips For A Better Feedback Loop
Follow the 3x3 Rule. Be Specific & Honest.
(3 specific praises & 3 opportunities to improve)
3
Use employee feedback platforms4
2 Ask for permission
(I'd like to give you some feedback about ___, is that okay with you?)
YOUR TO-DO
1 Feedback Culture + Structure
(1-on-1s, OKRs, Weekly Checkins)
Feedback

35.
Give Better Feedback
Get The Guide
Learn how you can start giving
more meaningful feedback to
your team.

36.
officevibe.com/state
“Feeling pleasure or
contentment,
at work & at home.”
EMPLOYEE HAPPINESS
(≠ ENGAGEMENT)
Happiness

37.
officevibe.com/state
Someone might be happy at work,
but that doesn’t necessarily
mean they are working hard and
productively on behalf of the organization.
While company game rooms, ping-pong and
Friday keg parties are fun—and may be beneficial
for other reasons—making employees happy is
different from making them engaged.
“Kevin Kruse
Happiness

38.
officevibe.com/state
of employees leave
work feeling “unhappy
and drained” every day.
%
25
Happiness

39.
officevibe.com/state
On a scale from 0-10, how happy are you at work this week?
0 1 2 3 4 5 6 7 8 9 10
Very
unhappy
Very
happy
Happiness

40.
officevibe.com/state
On a scale from 0-10, how happy are you at work this week?
of employees are feeling
‘very unhappy’, ‘unhappy’ or
‘neutral’ at work.
%
75
Happiness

41.
officevibe.com/state
3 Biggest Pitfalls of Employee Happiness
Be Data-Driven3
2 Employee Happiness ≠ Perks
YOUR KEY TAKEAWAYS
1 Employee Happiness ≠ Engagement
(Focus on the commitment to the organization)
Happiness

42.
officevibe.com/state
Personal Growth
“Having enough skill
mastery, autonomy and
purpose to evolve in
your career.”
PERSONAL GROWTH
*inspired by Drive, by the author Daniel Pink.

43.
officevibe.com/state
Personal Growth
of employees don’t believe
there are significant
career advancement
opportunities for them.
%
57

44.
officevibe.com/state
Personal Growth
MASTERY:
of employees haven’t
improved their skills
significantly in the past year.
%
53
AUTONOMY:
of employees feel like they
don’t have enough
autonomy
%
42
PURPOSE:
employees are either
indifferent or don't know much
about their company's mission.
%
25

45.
officevibe.com/state
3 Steps To Improve Personal Growth
Set a clear vision & mission (Purpose)
(Remind it every month, make it memorable and visible)
3
2 Focus on freedom (Autonomy)
(Avoid micro-management, use OKRs, empower employees with goals)
YOUR TODO
1 Invest to in continous learning (Mastery)
(Training, online course, etc)
Personal Growth

46.
officevibe.com/state
Satisfaction
“Contentment regarding
salary, benefits, work
conditions & clarity of
expectations.”
EMPLOYEE SATISFACTION

47.
officevibe.com/state
Satisfaction
of employees don't
see themselves
working at their
company one year
from now.
%
15

48.
officevibe.com/state
Satisfaction
of employees are not
satisfied with the benefits
package that they have
%
50
of employees don’t think
they are paid fairly for their
work
%
33

49.
officevibe.com/state
My colleagues
40%
Learning
38%
Benefits
12%
Pay
10%
Satisfaction
Which of the following is most important for you at work?

50.
officevibe.com/state
3 Simple Hacks To Improve Satisfaction
Use an Anonymous Feedback Platform
(Every employee has a piece of the solution to improve satisfaction)
3
2 Focus on Small Wins
(Simple solutions are often the best ones)
YOUR TODO
1 Clarity Expectations
(People love clear challenges)
Satisfaction

51.
officevibe.com/state
“State of being in good
physical and mental
health.”
EMPLOYEE WELLNESS
Wellness

52.
officevibe.com/state
60of employees
notice that their job
is taking a toll on
their personal life.
%
Wellness

53.
officevibe.com/state
of employees are either
constantly sleep-deprived
or tend to lack some sleep.
%
42
of people consider
themselves stressed at
work.
%
48
Wellness
of employees take
work home to
complete
%
71

54.
officevibe.com/state
Wellness
3 Cheap Employee Wellness Initiatives
Stop offering sodas
(Yup, sodas are THAT bad)
3
2 Offer Free Fruits
(Use online services for office snack deliveries)
IDEAS
1 Monthly Healthy Potluck
(Paper with 2 columns: name + what people bring)

55.
officevibe.com/state
Ambassadorship
“The pride employees have
for their work & their
likeliness to recommend
the organization.”
AMBASSADORSHIP

56.
officevibe.com/state
59of employees
wouldn’t recommend
their organization as a
good place to work.
%
Ambassadorship

57.
officevibe.com/state
Ambassadorship
0 1 2 3 4 5 6 7 8 9 10
Very
Unlikely
Very
Likely
On a scale from 0-10, how likely are you to recommend this
organization as a good place to work? Why?
ENPS® (EMPLOYEE NET PROMOTER SCORE®)
18Average
eNPS
Detractors Promoters

58.
officevibe.com/state
3 Tips To Improve Ambassadorship
Share the Results & Involve Employees
(Transparency is key)
3
2 Analyze Qualitative Results
(Analyze the “Why” of your reasons)
YOUR TODO
1 Know What Your eNPS Is
(You can only improve what you can measure)
Ambassadorship

59.
officevibe.com/state
35of employees wish
their manager
communicated more
frequently with them.
%
Relationship with Managers

60.
officevibe.com/state
Relationship with Managers
of employees never spent
time with their managers
outside of work
%
38
of those say they’d like to
spend more time with their
manager.
%
68
Have you ever spent time with their managers outside of work?
If not, would you like to?

61.
officevibe.com/state
Relationship with Managers
3 Tips For Better Relationships with Managers
Encourage Informal Gatherings
(Opportunities for managers and employees to connect)
3
2 Have Regular One-on-Ones
(Make it about the employee. Listen a lot.)
YOUR TODO
1 Collect Feedback through Pulse Surveys
(Guessing what employees want is always a bad idea)

62.
Become A
Better Leader
Get The Guide
Read this comprehensive
guide on how to be a better
leader for your team.

63.
officevibe.com/state
37of employees don't
think they have
enough social
interactions with their
colleagues.
%
Relationship with Colleagues

64.
officevibe.com/state
62of employees eat
alone at their desk
and work during
lunch hours
%
Relationship with Colleagues

65.
officevibe.com/state
How To Build Better Colleague Relationships
www.FaceGame.io
(Help employees remember names easily)
3
2 Promote Social Events
(No need to be fancy)
IDEAS
1 Encourage People To Lunch Together
(It’s tough to know your colleagues if you never talk to them)
Relationship with Colleagues
.io

66.
officevibe.com/state
“How well employees know
the values & mission of the
organization, and if they
align themselves
with them.”
COMPANY ALIGNMENT
Company Alignment

67.
officevibe.com/state
38of employees don’t
believe their
company’s core
values align with their
personal values.
%
Company Alignment

68.
officevibe.com/state
Company Alignment
33of employees say that
they aren’t reminded
of the mission often
enough.
%

69.
officevibe.com/state
How To Boost Company Alignment
Focus on the Onboarding
(Employees are more receptive at that moment)
3
2 All-Hand Meeting Mission Reminders
(Use events to remind employees of the mission)
IDEAS
1 Make Your Values Visible
(Reception Wall. Shirts. Mouse pads. Be creative.)
Company Alignment

70.
So what did we
learn here?
Focus on the right metric2
Tools to improve engagement3
1 Start by measuring

71.
Visit
officevibe.com/state
Get all the
free bonuses &
extra tips…
hello@officevibe.com

72.
GET ACCESS TO THIS FREE WEBINAR
View The Recording

73.
Data is
your friend.