SlideShare a Scribd company logo
1 of 51
Download to read offline
Employees’ Initiative/
Enterprising Role
in the Present
Work Environment
By Debashish Brahma.
Management Consultant
Speaker, Blogger On
Management
Workshop Norms
 Attempt to answer
 Switch-off your mobile or turn
it to silent
 Share examples
 Be on time
 Ask questions
Web
The Graveyard Shift?!
 Employee's Initiative * Enterprises Role in the present Work Environment.
An Exercise
Self Report
Enterprise
…involves measures to encourage individuals to
become entrepreneurs and equip them with the
necessary skills to make a business successful
(Mason, 2000)
In essence, enterprise is about spotting
opportunities, creating new ideas and having the
confidence and capabilities to turn these ideas
into working realities (Nixon, 2004)
Enterprising
Q. What does it mean to be
Enterprising?
A mindset - An attitude to problem solving
It’s about making a difference
Some of the key characteristics of an enterprising person:
Innovative , Creative, Risk Taking, ‘Can-Do attitude
Taking or willing to take risks
Disposed to action
Resourceful, Energetic
"An enterprising person is one who sees opportunity in all areas of life.".......
Marked by imagination, initiative, ambition and energy
Demonstrating Initiative and readiness to undertake new projects
Entrepreneurship
…is an activity which leads to the creation
and management of a new organisation
designed to pursue a unique, innovative
opportunity
(Hindle & Rushworth, 2000)
Fundamentally, it is about using enterprise
to create new business, new businesses and
‘can-do’ organisations and services
(Nixon, 2004)
Intrapreneurship
…is the art of working within an organisation to effect
change, by developing new ideas, procedures or products,
by innovating practice and thereby enhancing the business
(Kneale, 2002)
it is someone who is characterised by a particular mix of
individuality, creativity, and leadership.
Enterprise skills are effectively a
combination of other competencies,
including:
 Commercial awareness
 Creativity
 Communication skills
To be enterprising is to keep your eyes open
and your mind active
 Enterprise is two things.
 The first is creativity
 The second is the courage to be creative.
Enterprising people always see the future in
the present.
Enterprising people aren't lazy.
Being enterprising also means feeling good
enough about yourself, having enough self
worth to want to seek advantages and
opportunities that will make a difference in
your future.
ENTERPRISING SKILLS
Skills Attributes Behaviours
intuitive decision
making with limited
information
sense of belief in self seeks and takes
opportunities
coping with uncertainty
and complexity
strong sense
of independence
takes initiative
building know-how and
trust relationships
goal/achievement
orientated
builds and develops
networks
creative approach to
problem solving
builds own know-how
and trust
relationships
assesses and takes
risks
negotiation capacity commitment to see
things through
holistic management
of
situations
selling/persuasive
capacity
sense of ownership
over
problems/actions
thinks strategically
Intrapreneurship
Imbibing a spirit of entrepreneurship within an
existing organization as an employee is called
intrapreneurship
Intrapreneurial Culture
• Develop and emphasize on organizational vision, goals
and action plans.
• Rewards for suggestions, experimentation, and fruitful
actions.
• Freedom to venture beyond a specific function / area.
• Encouraging responsibility and ownership
Environment Conducive To
Intrapreneurship
 Encouragement of experimentation
 Encouragement of new ideas
 Acceptance of failure
 Providing ample opportunities
 Interdisciplinary approach
 Long term planning
 Encouragement of voluntary activities
Characteristics Of Intrapreneurs
 Independent
 Direct involvement and less of delegation
 Ability to coordinate with team
 Respect for hierarchy
 May not openly encourage risky projects
Entrepreneurial Personality
Psychological
Characteristics
• Highly confident
• Risk Taker
• Motivated reasoning
• Thirsting for the right answer
• Thinking logically
• Being practical
Psychological
Characteristics
• Inconsistency in Planning
• Blend with the environment
• Cognitive dissonance - Ability to
comprehend chaos
• Lateral thinking - Thinking may
not be supported rationally
 Employee's Initiative * Enterprises Role in the present Work Environment.
Enterprising Skills
 Problem Solving
 Analysing Information
 Reasoning
 Creativity
 Communication
 Self Development
 Planning
 Leadership
 Resourcefulness
 Teamwork
 Responsibility
 Initiative
 Resilience
Interpersonal
Communication
Interpersonal Communication
 Interpersonal communication deals with
relationships between people, usually in face-to-face
private settings.
 Interpersonal communication is the primary way
relationships are created, maintained, and changed.
Can Take Any Form
Communication Dimensions
 Formality
 Reciprocity
 Commitment
 Accessibility
 Spontaneity
How do you go about
Establishing Rapport?
 You need Self-Confidence
 You must Understand People
 You must be Enthusiastic
 You must make Eye Contact
 You must be Interested in them
What are the most common ways
we communicate?
Written Word
Hearing
Seeing
Smell
Touch
Taste
Communication is a Series of Experiences of
Activity
CW
The Communication Process
SENDER
(encodes)
RECEIVER
(decodes)
Barrier
Barrier
Medium
Feedback/Response
TOTAL COMMUNICATION PROCESS
Reading
16%
Writing
9% Speaking
30%
Listening
45%
5 Basic reasons we Do Not Listen
 Listening is Hard Work
 Competition
 The Rush for Action
 Speed differences (120 wpm v/s 360
wpm)
 Lack of Training
Components of Verbal
Communication
Verbal
Tone Language
Verbal Communication
 Verbal messages are the expression of thoughts in
spoken words.
 The verbal portion of your message is language which
comprises the words, phrases, and sentences that you
use.
 You can use verbal communication in many forms such
as an oration, a lecture, a presentation, or even in
simple conversation.
Verbal Communication
When speaking, accurate use of language and fluency
alone are not enough. It is equally important to know
– what to say
– to whom
– and when
Non-Verbal Communication
 Non – Verbal communication constantly takes place
amongst individuals.
 Even during a verbal conversation, non-verbal
communication takes place, through gestures, eye
contact, facial expressions, clothing and personal space.
Components of Non-Verbal
Communication
Non-
Verbal
Smiling
Eye
Contact
Gestures
Body
Language
Listening
Importance of Non-Verbal
Communication
 Non verbal messages are more reliable. Remember
“actions speak louder than words.”
 To understand people’s attitudes and receptivity to ideas
better - listen to Non Verbal Clues
 Non verbal communication assumes greater significance
when there is a conscious effort on the part of the
person / buyer to curtail feedback / flow of desirable
information
Verbal Communication
Verbal and Non-Verbal
Communication
Non-Verbal Communication
Hearing Vs Listening
Hearing – Physical process,
natural, passive
Listening – Physical as well
as mental process, active,
learned process, a skill
Listening is hard.
You must choose to participate in the process of
listening.
Always think ahead about what you are going to say.
Use simple words and phrases that are understood by
every body.
Increase your knowledge on all subjects you are
required to speak.
Speak clearly and audibly.
Check twice with the listener whether you have been
understood accurately or not
ESSENTIALS OF COMMUNICATION
Dos
ESSENTIALS OF COMMUNICATION
Dos
 In case of an interruption, always do a little recap of
what has been already said.
 Always pay undivided attention to the speaker while
listening.
 While listening, always make notes of important points.
 Always ask for clarification if you have failed to grasp
other’s point of view.
 Repeat what the speaker has said to check whether you
have understood accurately.
ESSENTIALS OF COMMUNICATION
DON’Ts
Do not instantly react and mutter something in
anger.
Do not use technical terms & terminologies not
understood by majority of people.
Do not speak too fast or too slow.
Do not speak in inaudible surroundings, as you
won’t be heard.
ESSENTIALS OF COMMUNICATION
DON’Ts
 Do not assume that every body understands you.
 While listening do not glance here and there as it
might distract the speaker.
 Do not interrupt the speaker.
 Do not jump to the conclusion that you have
understood every thing.
How to Improve Existing Level of
COMMUNICATION?
 Improve pronunciation.
 Work on voice modulation.
 Work on body language.
 Read more
 Listen more
 Improve language.
 Avoid reading or watching or listening unwanted
literature, gossip, media presentation etc
How to Improve Existing Level of
COMMUNICATION
 Interact with qualitative people.
 Improve on you topic of discussion,
 Practice meditation & good thoughts.
 Think and speak.
 Do not speak too fast.
 Use simple vocabulary.
 Do not speak only to impress someone.
 Look presentable and confident.
…in the new global and diverse
workplace requires
excellent communication skills!
Success for YOU…
 Employee's Initiative * Enterprises Role in the present Work Environment.
 Employee's Initiative * Enterprises Role in the present Work Environment.

More Related Content

What's hot

Why soft skills required- FTG Solutions
Why soft skills required- FTG SolutionsWhy soft skills required- FTG Solutions
Why soft skills required- FTG SolutionsFTG Solutions
 
FIRST LINE SOFT SKILLTRAINING MODULES
FIRST LINE SOFT SKILLTRAINING MODULESFIRST LINE SOFT SKILLTRAINING MODULES
FIRST LINE SOFT SKILLTRAINING MODULESDr Neeta Gulati
 
Soft skills and communication
Soft skills and communicationSoft skills and communication
Soft skills and communicationMalavika Desai
 
Developing Your Employability Skills
Developing Your Employability SkillsDeveloping Your Employability Skills
Developing Your Employability SkillsJeff Moses
 
Soft Skills: Foundation to be modern teacher
Soft Skills: Foundation to be modern teacherSoft Skills: Foundation to be modern teacher
Soft Skills: Foundation to be modern teacherNidhi Goel (LION)
 
Softskills training for students 1
Softskills training for students 1Softskills training for students 1
Softskills training for students 1arusha3k
 
presentation on SOFT SKILLS
presentation on SOFT SKILLSpresentation on SOFT SKILLS
presentation on SOFT SKILLSJafor Sadik
 
Introduction to soft skills webinar
Introduction to soft skills webinarIntroduction to soft skills webinar
Introduction to soft skills webinarMarcia Bennett, PhD
 
CULTIVATE YOUR SOFT SKILLS
CULTIVATE YOUR SOFT SKILLSCULTIVATE YOUR SOFT SKILLS
CULTIVATE YOUR SOFT SKILLSKomal Thakkur
 
Softskill
SoftskillSoftskill
Softskillanidip
 
Softskill training Connecting Classroom to careers
Softskill training  Connecting Classroom to careersSoftskill training  Connecting Classroom to careers
Softskill training Connecting Classroom to careersVasudevan BK
 
Introduction to Professional Development 231112
Introduction to Professional Development 231112Introduction to Professional Development 231112
Introduction to Professional Development 231112Kamal Vora
 

What's hot (20)

The interview process
The interview processThe interview process
The interview process
 
Why soft skills required- FTG Solutions
Why soft skills required- FTG SolutionsWhy soft skills required- FTG Solutions
Why soft skills required- FTG Solutions
 
Soft skills
Soft skillsSoft skills
Soft skills
 
Leadership
Leadership Leadership
Leadership
 
FIRST LINE SOFT SKILLTRAINING MODULES
FIRST LINE SOFT SKILLTRAINING MODULESFIRST LINE SOFT SKILLTRAINING MODULES
FIRST LINE SOFT SKILLTRAINING MODULES
 
Soft skills and communication
Soft skills and communicationSoft skills and communication
Soft skills and communication
 
Developing Your Employability Skills
Developing Your Employability SkillsDeveloping Your Employability Skills
Developing Your Employability Skills
 
Softskill
SoftskillSoftskill
Softskill
 
Soft Skills: Foundation to be modern teacher
Soft Skills: Foundation to be modern teacherSoft Skills: Foundation to be modern teacher
Soft Skills: Foundation to be modern teacher
 
Soft Skills
Soft Skills Soft Skills
Soft Skills
 
Softskills training for students 1
Softskills training for students 1Softskills training for students 1
Softskills training for students 1
 
presentation on SOFT SKILLS
presentation on SOFT SKILLSpresentation on SOFT SKILLS
presentation on SOFT SKILLS
 
Introduction to soft skills webinar
Introduction to soft skills webinarIntroduction to soft skills webinar
Introduction to soft skills webinar
 
CULTIVATE YOUR SOFT SKILLS
CULTIVATE YOUR SOFT SKILLSCULTIVATE YOUR SOFT SKILLS
CULTIVATE YOUR SOFT SKILLS
 
Softskill
SoftskillSoftskill
Softskill
 
Soft skills series Problem Solving and Listening Skills
Soft skills series   Problem Solving and Listening SkillsSoft skills series   Problem Solving and Listening Skills
Soft skills series Problem Solving and Listening Skills
 
Softskill training Connecting Classroom to careers
Softskill training  Connecting Classroom to careersSoftskill training  Connecting Classroom to careers
Softskill training Connecting Classroom to careers
 
Soft skill
Soft skillSoft skill
Soft skill
 
Introduction to Professional Development 231112
Introduction to Professional Development 231112Introduction to Professional Development 231112
Introduction to Professional Development 231112
 
Communication Skills
Communication SkillsCommunication Skills
Communication Skills
 

Viewers also liked

Social Intrapreneurs : Driving Change from Within
Social Intrapreneurs : Driving Change from WithinSocial Intrapreneurs : Driving Change from Within
Social Intrapreneurs : Driving Change from WithinJean-Yves Huwart
 
Why intrapreneurship and creativity work hand in hand
Why intrapreneurship and creativity work hand in handWhy intrapreneurship and creativity work hand in hand
Why intrapreneurship and creativity work hand in handJean-Yves Huwart
 
Being Employed, Enterprising, Successful
Being Employed, Enterprising, SuccessfulBeing Employed, Enterprising, Successful
Being Employed, Enterprising, SuccessfulAndrew Crump
 
Titan Industries . ( A Tata Group Company)
Titan Industries . ( A Tata Group Company)Titan Industries . ( A Tata Group Company)
Titan Industries . ( A Tata Group Company)Debashish Brahma
 
Exide Industries: Strategic Sales Effectiveness Workshop At Exide , Pan India...
Exide Industries: Strategic Sales Effectiveness Workshop At Exide , Pan India...Exide Industries: Strategic Sales Effectiveness Workshop At Exide , Pan India...
Exide Industries: Strategic Sales Effectiveness Workshop At Exide , Pan India...Debashish Brahma
 
The Top Skills That Can Get You Hired in 2017
The Top Skills That Can Get You Hired in 2017The Top Skills That Can Get You Hired in 2017
The Top Skills That Can Get You Hired in 2017LinkedIn
 

Viewers also liked (7)

Social Intrapreneurs : Driving Change from Within
Social Intrapreneurs : Driving Change from WithinSocial Intrapreneurs : Driving Change from Within
Social Intrapreneurs : Driving Change from Within
 
Why intrapreneurship and creativity work hand in hand
Why intrapreneurship and creativity work hand in handWhy intrapreneurship and creativity work hand in hand
Why intrapreneurship and creativity work hand in hand
 
Entrepreneurship
EntrepreneurshipEntrepreneurship
Entrepreneurship
 
Being Employed, Enterprising, Successful
Being Employed, Enterprising, SuccessfulBeing Employed, Enterprising, Successful
Being Employed, Enterprising, Successful
 
Titan Industries . ( A Tata Group Company)
Titan Industries . ( A Tata Group Company)Titan Industries . ( A Tata Group Company)
Titan Industries . ( A Tata Group Company)
 
Exide Industries: Strategic Sales Effectiveness Workshop At Exide , Pan India...
Exide Industries: Strategic Sales Effectiveness Workshop At Exide , Pan India...Exide Industries: Strategic Sales Effectiveness Workshop At Exide , Pan India...
Exide Industries: Strategic Sales Effectiveness Workshop At Exide , Pan India...
 
The Top Skills That Can Get You Hired in 2017
The Top Skills That Can Get You Hired in 2017The Top Skills That Can Get You Hired in 2017
The Top Skills That Can Get You Hired in 2017
 

Similar to Employee's Initiative * Enterprises Role in the present Work Environment.

Effective communication skills
Effective communication skillsEffective communication skills
Effective communication skillsSeyid Kadher
 
Corporate Communication Skills
Corporate Communication SkillsCorporate Communication Skills
Corporate Communication SkillsSai Joshi
 
Communication Presentation
Communication PresentationCommunication Presentation
Communication PresentationMalika Haddad
 
Effective communication skills hr
Effective communication skills hrEffective communication skills hr
Effective communication skills hrNavin Roy
 
Effective Communication skills
Effective Communication skillsEffective Communication skills
Effective Communication skillsPrity18
 
Writing skills of managerial communication
Writing skills of managerial communicationWriting skills of managerial communication
Writing skills of managerial communicationAnkush Mehrotra
 
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCE
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCEHOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCE
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCEUsman Olayinka
 
Good Communicators and Confidence Builders
Good Communicators and Confidence BuildersGood Communicators and Confidence Builders
Good Communicators and Confidence BuildersUsman Olayinka
 
Communication skills
Communication skillsCommunication skills
Communication skillsAnton Mahi
 
ABE LEVEL 4 FOUNDATION EMPLOYABILITY & SELF DEVELOPMENT Uesd session 07.10.19
ABE LEVEL 4 FOUNDATION EMPLOYABILITY & SELF DEVELOPMENT Uesd session 07.10.19ABE LEVEL 4 FOUNDATION EMPLOYABILITY & SELF DEVELOPMENT Uesd session 07.10.19
ABE LEVEL 4 FOUNDATION EMPLOYABILITY & SELF DEVELOPMENT Uesd session 07.10.19Caron Gangoo
 
chapter 3 soft skills gdfgfghfghghgh.pptx
chapter 3 soft skills gdfgfghfghghgh.pptxchapter 3 soft skills gdfgfghfghghgh.pptx
chapter 3 soft skills gdfgfghfghghgh.pptxpriyankalacbcs
 
F-Effective communication.ppt
F-Effective communication.pptF-Effective communication.ppt
F-Effective communication.pptMujahid71
 
Workshop 20121126 thodupuzha communication skills
Workshop 20121126 thodupuzha communication skillsWorkshop 20121126 thodupuzha communication skills
Workshop 20121126 thodupuzha communication skillsHindrik Öunpuu
 
Interview Skills.pptx
Interview Skills.pptxInterview Skills.pptx
Interview Skills.pptxAditiBansal74
 

Similar to Employee's Initiative * Enterprises Role in the present Work Environment. (20)

Effective communication skills
Effective communication skillsEffective communication skills
Effective communication skills
 
Listening Skills.ppt
Listening Skills.pptListening Skills.ppt
Listening Skills.ppt
 
Corporate Communication Skills
Corporate Communication SkillsCorporate Communication Skills
Corporate Communication Skills
 
Communication Presentation
Communication PresentationCommunication Presentation
Communication Presentation
 
Effective communication skills hr
Effective communication skills hrEffective communication skills hr
Effective communication skills hr
 
Effective Communication skills
Effective Communication skillsEffective Communication skills
Effective Communication skills
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
communication
communicationcommunication
communication
 
communication
communicationcommunication
communication
 
Writing skills of managerial communication
Writing skills of managerial communicationWriting skills of managerial communication
Writing skills of managerial communication
 
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCE
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCEHOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCE
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCE
 
Good Communicators and Confidence Builders
Good Communicators and Confidence BuildersGood Communicators and Confidence Builders
Good Communicators and Confidence Builders
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
ABE LEVEL 4 FOUNDATION EMPLOYABILITY & SELF DEVELOPMENT Uesd session 07.10.19
ABE LEVEL 4 FOUNDATION EMPLOYABILITY & SELF DEVELOPMENT Uesd session 07.10.19ABE LEVEL 4 FOUNDATION EMPLOYABILITY & SELF DEVELOPMENT Uesd session 07.10.19
ABE LEVEL 4 FOUNDATION EMPLOYABILITY & SELF DEVELOPMENT Uesd session 07.10.19
 
chapter 3 soft skills gdfgfghfghghgh.pptx
chapter 3 soft skills gdfgfghfghghgh.pptxchapter 3 soft skills gdfgfghfghghgh.pptx
chapter 3 soft skills gdfgfghfghghgh.pptx
 
Public Speaking
Public SpeakingPublic Speaking
Public Speaking
 
F-Effective communication.ppt
F-Effective communication.pptF-Effective communication.ppt
F-Effective communication.ppt
 
Workshop 20121126 thodupuzha communication skills
Workshop 20121126 thodupuzha communication skillsWorkshop 20121126 thodupuzha communication skills
Workshop 20121126 thodupuzha communication skills
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Interview Skills.pptx
Interview Skills.pptxInterview Skills.pptx
Interview Skills.pptx
 

More from Debashish Brahma

Basics Of What change management in IOCL Haldia
Basics Of  What change management in IOCL HaldiaBasics Of  What change management in IOCL Haldia
Basics Of What change management in IOCL HaldiaDebashish Brahma
 
Indian oli corporation Ltd. presentation in Hadia . By Debashish Brahma.Manag...
Indian oli corporation Ltd. presentation in Hadia . By Debashish Brahma.Manag...Indian oli corporation Ltd. presentation in Hadia . By Debashish Brahma.Manag...
Indian oli corporation Ltd. presentation in Hadia . By Debashish Brahma.Manag...Debashish Brahma
 
Tata , CMC Ltd Chenni B2B Startegic Sales Training.
Tata , CMC Ltd Chenni B2B Startegic Sales Training.Tata , CMC Ltd Chenni B2B Startegic Sales Training.
Tata , CMC Ltd Chenni B2B Startegic Sales Training.Debashish Brahma
 
Business management marketing presentation us
Business management marketing presentation usBusiness management marketing presentation us
Business management marketing presentation usDebashish Brahma
 
Radio Mirchi India ,Strategy In Fm Business
Radio Mirchi India ,Strategy In Fm  BusinessRadio Mirchi India ,Strategy In Fm  Business
Radio Mirchi India ,Strategy In Fm BusinessDebashish Brahma
 
Ipl Plan By Debashish Brahma Iiswbm, Kokata
Ipl Plan By Debashish Brahma Iiswbm, KokataIpl Plan By Debashish Brahma Iiswbm, Kokata
Ipl Plan By Debashish Brahma Iiswbm, KokataDebashish Brahma
 

More from Debashish Brahma (7)

Tomorrows professionals
Tomorrows professionalsTomorrows professionals
Tomorrows professionals
 
Basics Of What change management in IOCL Haldia
Basics Of  What change management in IOCL HaldiaBasics Of  What change management in IOCL Haldia
Basics Of What change management in IOCL Haldia
 
Indian oli corporation Ltd. presentation in Hadia . By Debashish Brahma.Manag...
Indian oli corporation Ltd. presentation in Hadia . By Debashish Brahma.Manag...Indian oli corporation Ltd. presentation in Hadia . By Debashish Brahma.Manag...
Indian oli corporation Ltd. presentation in Hadia . By Debashish Brahma.Manag...
 
Tata , CMC Ltd Chenni B2B Startegic Sales Training.
Tata , CMC Ltd Chenni B2B Startegic Sales Training.Tata , CMC Ltd Chenni B2B Startegic Sales Training.
Tata , CMC Ltd Chenni B2B Startegic Sales Training.
 
Business management marketing presentation us
Business management marketing presentation usBusiness management marketing presentation us
Business management marketing presentation us
 
Radio Mirchi India ,Strategy In Fm Business
Radio Mirchi India ,Strategy In Fm  BusinessRadio Mirchi India ,Strategy In Fm  Business
Radio Mirchi India ,Strategy In Fm Business
 
Ipl Plan By Debashish Brahma Iiswbm, Kokata
Ipl Plan By Debashish Brahma Iiswbm, KokataIpl Plan By Debashish Brahma Iiswbm, Kokata
Ipl Plan By Debashish Brahma Iiswbm, Kokata
 

Employee's Initiative * Enterprises Role in the present Work Environment.

  • 1. Employees’ Initiative/ Enterprising Role in the Present Work Environment By Debashish Brahma. Management Consultant Speaker, Blogger On Management
  • 2. Workshop Norms  Attempt to answer  Switch-off your mobile or turn it to silent  Share examples  Be on time  Ask questions
  • 3. Web
  • 7. Enterprise …involves measures to encourage individuals to become entrepreneurs and equip them with the necessary skills to make a business successful (Mason, 2000) In essence, enterprise is about spotting opportunities, creating new ideas and having the confidence and capabilities to turn these ideas into working realities (Nixon, 2004)
  • 8. Enterprising Q. What does it mean to be Enterprising? A mindset - An attitude to problem solving It’s about making a difference Some of the key characteristics of an enterprising person: Innovative , Creative, Risk Taking, ‘Can-Do attitude Taking or willing to take risks Disposed to action Resourceful, Energetic "An enterprising person is one who sees opportunity in all areas of life."....... Marked by imagination, initiative, ambition and energy Demonstrating Initiative and readiness to undertake new projects
  • 9. Entrepreneurship …is an activity which leads to the creation and management of a new organisation designed to pursue a unique, innovative opportunity (Hindle & Rushworth, 2000) Fundamentally, it is about using enterprise to create new business, new businesses and ‘can-do’ organisations and services (Nixon, 2004)
  • 10. Intrapreneurship …is the art of working within an organisation to effect change, by developing new ideas, procedures or products, by innovating practice and thereby enhancing the business (Kneale, 2002) it is someone who is characterised by a particular mix of individuality, creativity, and leadership.
  • 11. Enterprise skills are effectively a combination of other competencies, including:  Commercial awareness  Creativity  Communication skills To be enterprising is to keep your eyes open and your mind active
  • 12.  Enterprise is two things.  The first is creativity  The second is the courage to be creative. Enterprising people always see the future in the present. Enterprising people aren't lazy.
  • 13. Being enterprising also means feeling good enough about yourself, having enough self worth to want to seek advantages and opportunities that will make a difference in your future.
  • 15. Skills Attributes Behaviours intuitive decision making with limited information sense of belief in self seeks and takes opportunities coping with uncertainty and complexity strong sense of independence takes initiative building know-how and trust relationships goal/achievement orientated builds and develops networks creative approach to problem solving builds own know-how and trust relationships assesses and takes risks negotiation capacity commitment to see things through holistic management of situations selling/persuasive capacity sense of ownership over problems/actions thinks strategically
  • 16. Intrapreneurship Imbibing a spirit of entrepreneurship within an existing organization as an employee is called intrapreneurship Intrapreneurial Culture • Develop and emphasize on organizational vision, goals and action plans. • Rewards for suggestions, experimentation, and fruitful actions. • Freedom to venture beyond a specific function / area. • Encouraging responsibility and ownership
  • 17. Environment Conducive To Intrapreneurship  Encouragement of experimentation  Encouragement of new ideas  Acceptance of failure  Providing ample opportunities  Interdisciplinary approach  Long term planning  Encouragement of voluntary activities
  • 18. Characteristics Of Intrapreneurs  Independent  Direct involvement and less of delegation  Ability to coordinate with team  Respect for hierarchy  May not openly encourage risky projects
  • 19. Entrepreneurial Personality Psychological Characteristics • Highly confident • Risk Taker • Motivated reasoning • Thirsting for the right answer • Thinking logically • Being practical Psychological Characteristics • Inconsistency in Planning • Blend with the environment • Cognitive dissonance - Ability to comprehend chaos • Lateral thinking - Thinking may not be supported rationally
  • 21. Enterprising Skills  Problem Solving  Analysing Information  Reasoning  Creativity  Communication  Self Development  Planning  Leadership  Resourcefulness  Teamwork  Responsibility  Initiative  Resilience
  • 23. Interpersonal Communication  Interpersonal communication deals with relationships between people, usually in face-to-face private settings.  Interpersonal communication is the primary way relationships are created, maintained, and changed.
  • 24. Can Take Any Form
  • 25. Communication Dimensions  Formality  Reciprocity  Commitment  Accessibility  Spontaneity
  • 26. How do you go about Establishing Rapport?  You need Self-Confidence  You must Understand People  You must be Enthusiastic  You must make Eye Contact  You must be Interested in them
  • 27. What are the most common ways we communicate? Written Word
  • 32. 5 Basic reasons we Do Not Listen  Listening is Hard Work  Competition  The Rush for Action  Speed differences (120 wpm v/s 360 wpm)  Lack of Training
  • 34. Verbal Communication  Verbal messages are the expression of thoughts in spoken words.  The verbal portion of your message is language which comprises the words, phrases, and sentences that you use.  You can use verbal communication in many forms such as an oration, a lecture, a presentation, or even in simple conversation.
  • 35. Verbal Communication When speaking, accurate use of language and fluency alone are not enough. It is equally important to know – what to say – to whom – and when
  • 36. Non-Verbal Communication  Non – Verbal communication constantly takes place amongst individuals.  Even during a verbal conversation, non-verbal communication takes place, through gestures, eye contact, facial expressions, clothing and personal space.
  • 38. Importance of Non-Verbal Communication  Non verbal messages are more reliable. Remember “actions speak louder than words.”  To understand people’s attitudes and receptivity to ideas better - listen to Non Verbal Clues  Non verbal communication assumes greater significance when there is a conscious effort on the part of the person / buyer to curtail feedback / flow of desirable information
  • 42. Hearing Vs Listening Hearing – Physical process, natural, passive Listening – Physical as well as mental process, active, learned process, a skill Listening is hard. You must choose to participate in the process of listening.
  • 43. Always think ahead about what you are going to say. Use simple words and phrases that are understood by every body. Increase your knowledge on all subjects you are required to speak. Speak clearly and audibly. Check twice with the listener whether you have been understood accurately or not ESSENTIALS OF COMMUNICATION Dos
  • 44. ESSENTIALS OF COMMUNICATION Dos  In case of an interruption, always do a little recap of what has been already said.  Always pay undivided attention to the speaker while listening.  While listening, always make notes of important points.  Always ask for clarification if you have failed to grasp other’s point of view.  Repeat what the speaker has said to check whether you have understood accurately.
  • 45. ESSENTIALS OF COMMUNICATION DON’Ts Do not instantly react and mutter something in anger. Do not use technical terms & terminologies not understood by majority of people. Do not speak too fast or too slow. Do not speak in inaudible surroundings, as you won’t be heard.
  • 46. ESSENTIALS OF COMMUNICATION DON’Ts  Do not assume that every body understands you.  While listening do not glance here and there as it might distract the speaker.  Do not interrupt the speaker.  Do not jump to the conclusion that you have understood every thing.
  • 47. How to Improve Existing Level of COMMUNICATION?  Improve pronunciation.  Work on voice modulation.  Work on body language.  Read more  Listen more  Improve language.  Avoid reading or watching or listening unwanted literature, gossip, media presentation etc
  • 48. How to Improve Existing Level of COMMUNICATION  Interact with qualitative people.  Improve on you topic of discussion,  Practice meditation & good thoughts.  Think and speak.  Do not speak too fast.  Use simple vocabulary.  Do not speak only to impress someone.  Look presentable and confident.
  • 49. …in the new global and diverse workplace requires excellent communication skills! Success for YOU…